Transcript PowerPoint-Präsentation

FNT Software
Converging Technologies
one comprehensive data model for OSS and IT automation
Consolidated Inventory for technical and IT services operator
Sergey Dovgan, Technical Director, Russia & CIS
Ulrich Schälling, Head of Business Line Telecommunications
© 2013 FNT GmbH – All rights reserved.
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FNT Software – Overview
FNT Software
FNT Software is a leading provider of integrated software
solutions for telecommunication network & service
resource management, data center infrastructure
management, and IT management worldwide
Established in 1994, it is an independent, owner-run
software company.
FNT’s innovative FNT Command software suite is used
worldwide by more than 25,000 users
Headquarters: Ellwangen, Germany
Subsidiaries:
Parsippany, New Jersey (USA)
Singapore
Moscow
Worldwide network of more than 30 partners
More than 500 customers across well-known
organizations
More than half of the companies listed in
Germany’s DAX 30 index are customers
© 2013 FNT GmbH – All rights reserved.
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FNT Software – Overview
FNT Customer Base
© 2013 FNT GmbH – All rights reserved.
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Converging Technologies: one comprehensive data model for OSS and IT automation
Gartner‘s Nexus of 4 Forces
The nexus is the point at which two or more of four major IT forces
converge to create new patterns of outcomes in technology use,
business reality, market dynamics and changes to the lives of people.
© 2013 FNT GmbH – All rights reserved.
“The Nexus of Forces Works Its Way Into the Enterprise”
Gartner September 2013
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Converging Technologies: one comprehensive data model for OSS and IT automation
Social Networks
explode
350
Million
new Photos on
Facebook Each
Day
© 2013 FNT GmbH – All rights reserved.
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Converging Technologies: one comprehensive data model for OSS and IT automation
Mobile
takes over
6
19
Billion
CONNECTED
DEVICES
by 2016
Billion
SUBSCRIBERS
© 2013 FNT GmbH – All rights reserved.
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Converging Technologies: one comprehensive data model for OSS and IT automation
Information and Big Data
grows exponentially
5
took
in 2003
in 2011
Today
1000
2
10
YEARS
YEARS
MINUTES
EXABYTES
OF DATA
CREATION
© 2013 FNT GmbH – All rights reserved.
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Converging Technologies: one comprehensive data model for OSS and IT automation
Cloud
lifts off
$200
Billion
Cloud services
in 2016
The Personal
Computer will be
replaced with the
Personal Cloud
© 2013 FNT GmbH – All rights reserved.
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Converging Technologies: one comprehensive data model for OSS and IT automation
Social Networks
Mobile
these
Big Data
Cloud
4 forces
are no longer a probability
… they impact your network strategy
and daily operations!
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Converging Technologies: one comprehensive data model for OSS and IT automation
…but let‘s look behind the scenes
What are the technologies & resources
…to be managed from an end-to-end perspective
…to ensure highest level of customer experience
Social Networks
Mobile
Big Data
Cloud
Internet & Network
Technology
OTN / IP / MPLS…
Network
Technology
UMTS / LTE
Data Center
Technology
IT
Technology
© 2013 FNT GmbH – All rights reserved.
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Converging Technologies: one comprehensive data model for OSS and IT automation
How will this impact Business and daily Operations?
New Business Models
Reduced Time-to-Market
Increased automation
Higher complexity of Products and Services
Service bundles, typically composed of an array of service items
 hosted in a multi-cloud environment combined with
 Services produced with own infrastructure
Social Networks
Mobile
Big Data
Cloud
As a consequence, you need
full Transparency throughout the entire Service Chain across all Partners
over all physical & logical Telco, IT and Data Center resources
to manage Fulfillment, Assurance and Planning processes
© 2013 FNT GmbH – All rights reserved.
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Converging Technologies: one comprehensive data model for OSS and IT automation
FNT’s Integrated Comprehensive Data Model
Full Transparency from Physical to the Service layer
Support
Business Services
Callcenter
Customer Self Service
Portal
Helpdesk
Services
ERP
ACD (automatic call
distribution)
CRM
HR
Applications
physical Server
Systems
IT
Facility
Telco
Virtualize Server
Storage
LAN
MPLS
SDH
SAN
Logical
Cable
Physical
Rack
Router
Campus Munich
UPS
Cell
tower
Antenna
Site Stockholm
Router
Fire detector
Humidity Sensor
Data Center Moscow
Facility
© 2013 FNT GmbH – All rights reserved.
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Converging Technologies: one comprehensive data model for OSS and IT automation
FNT customer examples for all that technologies
Wireless
Wireline
IT
Data Center
Mobile Network
Qatar
Broadcasting
network throughout
Germany
Central IT network /
Data Center in
Germany
Data Centers
throughout USA
Mobile RAN and
backhaul incl. fixed
line infrastructure
with Cabling, Outside
Plant incl. WebGIS,
IT server and Data
Center management
(Alcatel-Lucent
Managed Service)
Network & service
resource mgmt.
with
physical equipment
and logical network &
service resources
management
Hardware &
Server farms,
Server mgmt incl.
License & Contract
management,
IP management,
Warehouse and Life
cycle mgmt.
Data Center
Hardware, Cable
mgmt. down to MMA
(Meet-Me-Area),
but also
logical network &
service resources
between Data
Centers and
Customer access
.
© 2013 FNT GmbH – All rights reserved.
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Converging Technologies: one comprehensive data model for OSS and IT automation
…and what comes next?
• According to Cisco study:
 Video traffic will be more than 70% in 2017
• Increased need for E2E elasticity & orchestration
for Data Center & Network capacity mgmt.
• Cloud scenario will be moved to a combined
Cloud / SDN / NFV story
• SDN / NFV will additionally boost convergence
CLOUD
• We will see
 Virtualization in many areas like
AAA, DNS, DHCP, BRAS,…
 New converged NFV Data Centres
 SDN / NFV as part of SDDC
(Software Defined Data Center – i.e.
network, server and storage virtualization)
© 2013 FNT GmbH – All rights reserved.
SDN
NFV
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Converging Technologies: one comprehensive data model for OSS and IT automation
FNT solutions as the Basis for...
IT Infrastructure
Management
Product Portfolio &
Service Management
Telecommunication
Resource Inventory
Cable
Management
Asset & Configuration
Management
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Data Center
Infrastructure Management
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Converging Technologies: one comprehensive data model for OSS and IT automation
THANK YOU
Sergey Dovgan
Technical Director, Russia & CIS
[email protected]
+7 916 670 1042
Ulrich Schälling
Head of Business Line Telecommunications
[email protected]
+49 7961 9039-760
www.fntsoftware.com
© 2013 FNT GmbH – All rights reserved.
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