Transcript Satellite phones - missions

SATELLITE PHONE COMMUNICATION
PAD Logistic – September 2012
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ICT Service
 Logistic Support Missions service
 Technical Support to the field
 Centralized procurement and management of assets/services
 Definition of standards, strategies & user policies
 Technical referent to other departments & transverse projects
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General telecom politics
Generalities for Security needs
Good independance
HF and VHF Radios
FACTORS
Independence
and
BGAN
Iridium
Reliability
VSAT – Land line – GSM phone
Few or no independance
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General telecom politics
$
Generalities for Operationnal
needs
HF and VHF Radios
FACTORS
Communication Cost
and
VSAT – Land line – GSM phone
Reliability (in function of
local quality)
BGAN
$
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$
$
Iridium
$
$
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Satellite - Generalities
 Good independence:
The second more independent mean after radio.
 Confidentiality:
More confidential than radio and local means, it is still possible
to be listened by local authorities.
 Expensive:
Satellite communications are generally expensive but the cost
of the local landline need to be compared .
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Satellite – ACF Particularities
 ACF Paris purchase:
Every single satellite phone needs to be purchased in Paris.
 Warranty:
1 year warranty.
 Service:
All SIM cards have post-paid service for security reasons (no prepaid card run out possible).
 Effectiveness:
All backup phones need to be checked in used once a month
The kit of the sat phone should be complete, especially for the
12V and the 220V power adaptors.
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Communication – Log. responsabilities
 Equipment
• Purchase, maintenance, life expectancy, renewal, support, link
H.Q
 Usage
• allocation, usage (equipment, communication), briefing, training,
monitoring
 Procedures
• Monitoring, logistic, security
 Cost
• Adequation means/needs, control, reminders
 Policies
• Fleet renewal, communication plan, projections
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Satellite phones – Thuraya
 Good points :
Very good portability
Affordable phone
 Bad point :
Bad quality of service
ACF kit : 770 euros
 Preconisation:
Do not use Thuraya phones only
for security reasons
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Thuraya coverage
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Satellite phones – Iridium
 Good points :
Worldwide coverage
Good portability
 Bad points :
ACF kit : 1000 euros
High inter-network communication
and subscription cost
Bad listening mode
 Preconisations:
To use Isatphone
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Iridium coverage
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Satellite phones – Isat phone
 Good points :
Inmarsat network
 Bad point :
Incoming calls difficult to get
ACF kit : about 430 euros
 Preconisation:
To use in mobile need outside
Thuraya network
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Satellite Modem – BGAN
 Good points :
Voice and high speed data transmission
Very good efficiency of INMARSAT network
Worldwide coverage
 Bad points :
ACF kit : 1900 euros
No outside antenna
High risk of overconsumption
Sentitive protection indice
 Preconisations:
To have one BGAN per base
To monitor its use and
consumption
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BGAN access
 Services available:
Phone - SMS
Background IP
INTERNET
LAND LINES
Streaming
32 – 64 –
128 – 256 kbps
RNIS
Voice 3.1Khz
ACF BGAN
SETTINGS
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VIZADA
FIREWALL
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BGAN access
 Internet Protocols available:
Mail – pop, smtp, imap, dns
Internet – http, https, …
INTERNET
All other protocols
VIZADA
FIREWALL
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Sat phones – Maintenance and support
 ACF Paris available:
We’re always available for support, if you want…
 Support process:
Check that the standard procedures are
respected.
Communicate to ACF Paris :the serial and
the phone numbers, the problem with
which does not work and which does, and
since when it happens.
 Repairing process:
Always contact ACF Paris before sending an
equipment.
Use the “Repair card” well filled from the
equipment management document.
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BGAN – Practical case
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BGAN Practical case 1/3
 Point the antenna
— To S-SE direction and accept pointing
The BGAN goes to “searching”, “registering” and “ready” steps.
 To establish phone call
— When the BGAN is “Ready”, to another BGAN.
 Establish data exchange
— Parameter the [email protected] mail box and prepare a mail
— Connect the BGAN to the computer and launch the local interface on Internet
explorer (192.168.0.1)
— “Start BGAN connection”, wait for 10 sec and update the page until you get a
“current connection”
— Launch email exchange
— “Close BGAN connection”
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BGAN Practical case 2/3
 Check the consumption
— On the local interface, write down the estimation of phone and data
consumption
 Admin unlocking of the BGAN
— By default, almost no modification on the BGAN is allowed. In case of need,
or to reset the voice counter, it is possible to unlock the admin settings.
— In the “administration” part, enter “admin” and “1234” as password.
It is possible to modify this password and to reset it with the complicated “admin password
reset code”
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BGAN Practical case 3/3
 Update the firmware
— The latest version is 3.00
— In “Properties”, “software information” or directly “Upload” , click on
“Upload” and browse to the place where it is stored.
 Edit a diagnostic report
— When you want to generate a diagnostic report, from the Help desk window
click “Generate report”. When the report is generated, you can save it to a
txt file, winzipp it and enclose it when reporting an error.
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Thuraya – Practical case
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Thuraya Practical case 1/2
- Pointing and
registering to
the network
- Establish
phone call
-Check
consumption
 Pointing and registering to the
network
— To have 5/8 of the sky visible for GPS position.
Automatic position or do “Navigation”, “Current
position”.
— Automatic registering or “Network”, “Sat
registration”.
-Check and
update
firmware
 Establish phone call
— Always call an international phone number.
The phone number of the Thuraya is linked to the SIM Card.
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Thuraya Practical case 2/2
- Pointing and
registering to
the network
 Check consumption
— In the “Call log” menu.
- Establish
phone call
-Check
consumption
-Check and
update
firmware
 Check and update the firmware
— To check the firmware, go to “Security”, “S/W
version”. The latest software release is the 6.7
Follow the doc ThurayaSO-2510UpgradeManualv1-1.pdf to
update the Thuraya.
The update of the firmware must be done before trying to
solve any problem occurring on the Thuraya.
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