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Introduction
Chapter 1
“Carrier Grade Voice over IP.”
D. Collins, 2nd ed., McGraw-Hill, 2003.
Carrier Grade VoIP
Carrier grade and VoIP
mutually exclusive
A serious alternative with enhanced features
Carrier grade
The last time when it fails
99.999%, five-nines reliability
Verizon network supports 70M voice access lines
AT&T serves 300M voice calls a day
Short call setup time, high speech quality
no perceptible echos, noticeable delay or annoying
noises
Self-healing, highly scalable and manageable
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VoIP
Transport voice traffic using IP
Voice over the Internet?
The greatest challenges
Interconnected networks
Applications: e-mail, file transfer, e-com
Voice quality and bandwidth
Control and prioritize the access
Internet: best-effort transfer
The next generation
VoIP != Internet telephony
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IP
A packet-based protocol
Packet transfer with no guarantees
Routing on a packet-by-packet base
May not receive in order
May be lost ore severely delayed
TCP/IP
Retransmission
Assemble the packets in order
Congestion control
Useful for file-transfers and e-mail
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Data and Voice
Data traffic
Voice traffic
Asynchronous – can be delayed
Extremely error sensitive
Synchronous – the stringent delay requirements
More tolerant of errors
IP is not for voice
VoIP must
Match the PSTN
Offer new and attractive capabilities at a lower
cost
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Why VoIP?
Why carry voice?
Internet support instant access to anything
“Dot-com guy”
Many new services and applications
However, voice services provide more revenues
Why use IP for voice?
Why try to fix something that is not broken?
Circuit-switching is not for datacom
IP
Equipment cost, integrated access, less bandwidth, and
widespread availability
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Lower Equipment Cost
PSTN switch
Mainframe computer
The IP world
Proprietary – hardware, OS, applications
High operation and management cost
Training, support and feature development cost
Standard hardware and mass-produced
Application software is quite separate
A horizontal business model
IN
does not match the openness and flexibility of IP
A few highly successful services
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Moore’s Law
Processing power doubles every 18 months
Frame
10
Router
20
ATM
40
Circuit
80
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Voice/Data Integration
Click to talk application
Web collaboration
Personal communication
E-commerce
CTI – Computer Telephony Integration
Shop on-line with a fried at another location
Video conferencing
IP-based PBX
IP-based call centers
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Lower Bandwidth Requirements
PSTN
Sophisticated coders
32kbps, 16kbps, 8kbps, 6.3kbps, 5.3kbps
GSM – 13kbps
Save more by silence-detection
Traditional telephony networks can use coders too
G.711 - 64 kbps
Human speech bandwidth < 4K Hz
The Nyquist Theorem: sample rate twice the bandwidth
8K * 8 bits
But it is difficult
So many switches
VoIP – two ends of the call negotiate
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The Widespread Availability of IP
IP
LANs and WANs
The ubiquitous presence
VoFR or VoATM
Only for the backbone of the carriers
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The VoIP Market
The revenue projection
Value-added service
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Revenue breakdown
VoIP
Fax over IP
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VoIP Challenges
Speech quality
Must be as good as PSTN
Delay
The round-trip delay
International calls through satellite – 500-600 ms
G.114 – < 300 ms
Jitter
Delay variation
Different routes or queuing times
Adjusting to the jitter is difficult
Jitter buffers add delay
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Packet loss
Traditional retransmission cannot meet the real-time
requirements
Packets must be played in order
Speech-coding techniques
MOS, Mean Opinion Score >= 4
P.800, but subjective in nature
G.711
64kbps
4.3
G.726
32kbps
4.0
G.723 (celp) 6.3kbps
3.8
G.728
16kbps
3.9
G.729
8kbps
4.0
GSM
13kbps
3.7
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Network Reliability and Scalability
PSTN system fails
Five-nines reliability
The office computer network fails
Today’s VoIP solutions
Redundancy and load sharing
Scalable too – easy to start small and expand
Fiber-optic transport, gigabit router, high-speed ATM
base
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Managing Access and Prioritizing Traffic
A single network for a wide range of applications
Call admitted if sufficient resources available
Different types of traffic are handled in different
ways
QoS has required huge efforts
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VoIP Implementations
IP-based PBX solutions
A single network
Enhanced services
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IP voice mail
Hosted PBX solutions
One of the easiest applications
For SOHO
Internet and telephony access
IP call centers
Use the caller ID
Automatic call distribution
Load the customer’s information on the agent’s
desktop
Click to talk
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Internet Telephony
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IP user devices
VoIP protocols, SIP
Integrated functions
Telephony, WWW, e-mail, voice mail, address-book
GUI
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Why Internet Telephony?
The business case
Integration of voice and data
Bandwidth consolidation
Tariff arbitrage
Universal presence of IP
Maturation of technologies
The shift to data networks
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Configuration Options
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Book Overview
VoIP and RTP
Voice codecs
H.323
SIP – simple and flexible
MGC and softswitch
SS7
QOS
Design a VoIP network
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