Transcript NEC Corporation of America

NEC CORPORATION
NEC Global Presence – Customer Focus
Global commitment to deliver
solutions that increase business
performance
Best of breed technology from NEC
and key partners
Expertise in all facets of business
operations – and the tools to deliver
efficiency and improved performance
• Local presence in 44 countries
• 142,000 employees
• 74,000 patents
Design, Integrate, and Manage ITCentric solutions tailored to meet
business objectives
• $39B Global Sales
• 69th largest manufacturer in the world
• Fortune Global 500 Rank: 159
• $3B/year in R&D
NEC Confidential
Historical Milestones
NEC Confidential
Recent Accomplishments
Hayabusa
• 7 Years in Space
• Collect asteroid surface material and
return it to earth
• NEC developed, manufactured and
operated the satellite systems
Smart Energy
• Partnership with Nissan Motors on
electric vehicle
• First rapid charge station in the US for
vehicles
• Smart meters and management
systems
NEC Confidential
NEC Group Comparison
Microsoft
Cisco
Avaya/Nortel
Mitel
Shortel
Established
1899
1975
1984
2000
1969/2001
1996
Sales
$38B
$58B
$35B
~$6B
$735M
$135M
142,000
93,000
65,000
~15-20,000
2400
400
Employees
IT Services
Platform
Carrier
Network
Social
Infrastructure
Other
Personal
Solutions
 Lithium-ion rechargeable Batteries
 Capacitors
 lcd Panels
 Lighting equipment
 R&D and Intellectual Assets
NEC Confidential
Worldwide Market Share 2010
11.7%
NEC Increased Line
Shipments 11.7% over
2009
Source: Gartner, Enterprise Telephony Equipment, March 2011
NEC Confidential
NEC CORPORATION OF
AMERICA
NEC in the United States
NEC Display Solutions of America
Itasca, Illinois
NEC Labs America
Niteo Partners
Princeton, New Jersey
NEC Sphere
Chicago, Illinois
NEC Financial Services
Saddle Brook, New Jersey
NEC Corporation of America
Irving, Texas
Field Offices
NEC Confidential
NECAM Enterprise Communications
Enterprise Technologies Unit
Represents and manages the NEC product lines
in North America through Channel Partners
Unified
Communications
NEC Financial Services
Tailored leasing and purchasing options
NEC Confidential
100,000+ NEC Customers in North America!
Enterprise Business
Small and Medium Business
Higher
Education
Government
Hospitality
NEC Confidential
Healthcare
US Market Share 2010
10%
NEC Increased Line
Shipments 10% Over 2009
Source: T3i, InfoTrack for Enterprise Communication, Total Line Shipments, 2010
NEC Confidential
US SMB Market Share
#1
NEC Increased
Market Share to take
the #1 Spot in SMB
11%
NEC Increased Line
Shipments 11% Over 2009
Source: T3i, InfoTrack for Enterprise Communication, Key /Hybrid Line Shipments, 2010
NEC Confidential
Advertising
© NEC Corporation 2011
NEC Confidential
NEC In the News
• NEC Receives INTERNET TELEPHONY® Magazine’s Thirteenth
Annual Product of the Year Award
• UNIVERGE® SV8000 Series Communications Servers and
UNIVERGE Spherical® Software-Based Communications
NEC Confidential
NEC In the News
▐ Preliminary Miercom test, completed 2-1-2011
 “NEC is the only vendor in the industry that has been
able to successfully test features, security, scalability
and full redundancy under load on our products.”
 “In the UCE test bed, we were able to successfully
demonstrate 4500 concurrent client connections and
18,000 BHCC.”
 “4500 concurrent connections is higher than any other
Manufacture tested, including Microsoft.”
NEC Confidential
Recent Coverage
© NEC Corporation 2011
NEC Confidential
NEC In the News
© NEC Corporation 2011
NEC Confidential
Recent Coverage
© NEC Corporation 2011
NEC Confidential
NEC In the News
© NEC Corporation 2011
NEC Confidential
NoJitter.com Enterprise Connect Quadrant
Revolutionary
Where’s the Green?
Skype/Citrix
Adtran
Snom1
Evolutionary
Aastra
Siemens#
ALU
Snom2AudioCodes
Poly/Shore Vidyo
Radvision
Siemens1
Siemens2 Verizon
XO
Zeacom
Cisco1
Microsoft
Company
NEC
IMPACT
Source: Dave Michels, No Jitter, March 2011
NEC Confidential
Industry
Cisco2
Reasons for NEC Success
▐ First rate Dealer Support
▐ Exceptional Promotions
Nortel
TOPS
Leasing
▐ System Migrations
▐ UC – UCB/UCE
▐ Spherical
▐ SWA
NEC Confidential
Take Advantage of Exceptional Promotions
Sphericall
UCE
Upgrade/ Migration
Nortel and
Competitor
Displacement
NEC Confidential
NEC Confidential
Marketing Campaigns
NEC Confidential
Marketing Campaigns
NEC Confidential
What’s Ahead for 2011?
NEC Confidential
Key Trends
NEC Confidential
NEAX 2400 Product Lifeline
Protect the existing investment
SV8500 Upgrade
NEAX 2400 IPX Upgrade
MPX-I
MPX-H
Feature Enhancement
Power
I
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Processor
Shelf
MDx
MDS
HDS
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ICS
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1983
1989
1993
1995
1996
NEC Confidential
1998
2001
2004
2008 2011
NEC Confidential
2011 Product Road Map
Product
FY2010
Sphericall
FY2011
R7.x
R8.0
DT700 Support, JITC Certified
UCE
UCE2010 R2
RIA Client, Outlook UC Plug-in
Polycom Video
UCE2011 R1
Expand the Vertical
Solutions
SV8500
S3
SV8300
Federation
Integration (Step1)
S5
IPv6 Adaptor
SSG
DT710 DESI-less Terminal
IPG Analog
R5
R6
Suite Room Service, PMS,
Mobility Access Enhancement
SV8100
UCE2011 R2
S4
IPG
R8.1
R7
Failover, Voice Encryption
R5
OAI, H/M
Enhancement
R6
Networking Enhancement,
ACD Skill Base Routing; In-skin UCB
NEC Confidential
NAT Plug and Play,
Application-VM Integration
NEC 2011 Release Schedule
Solution
Q1
April
UC for Enterprise
R1
UC for Business
6.0
Sphericall
7.0
June
July
Aug
R2
8.0
SV8100
R6
SV8300
R6
SV8500
May
Q2
S4
R7
S5
NEC Confidential
Q3
Sept
Oct
Nov
Q4
Dec
Jan
Feb
Mar
How NEC meets the needs of Premise/Cloud/Hybrid Business Needs
Businesses make different choices, depending on their starting point,
infrastructure, business needs, and technology / IT strategy.
NEC has the right solution for you
UNIFIED
BUSINESS
SOLUTION
Appliance-Based
Software-Oriented
Extend installed
infrastructure with:
Implement a new
communication
model with:
• Unified
Communications
Applications
• Service Oriented
Software
Infrastructure
• Development
Middleware
Platform
• Integrated Software
Architecture
• Open Development
Platform
• Vertical
Applications
• Vertical
Applications
Today
(2011)
NEC Confidential
Unifying Your Business - today
Businesses make different choices, depending on their starting
point, infrastructure, business needs, and technology / IT
strategy.
NEC has the right solution for you
UNIFIED
BUSINESS
SOLUTION
SV8500
• Proven IP voice platform
• Scalable architecture
• Analog/TDM terminal
support
• Extensive telephony
features
• UCE application suite
• Enterprise hospitality &
health care
• Enterprise call center
Sphericall
Integrated
UC Applications
2011
NEC Confidential
• NEC’s new soft
switch
• Distributed
architecture
• Open standards
• Standard SIP
• Service oriented
• SMB hospitality
• SMB call center
• RIA framework
Next Generation UC Platform - tomorrow
SV8500 & Sphericall begin to expand capabilities and interoperability in
2011 to reach common UC solution
Encompasses public/private/hybrid cloud-based environments
Vertical
Enhancements
Next Gen
UC Platform
Cloud
Rich Call Center
Software-based
CEBP
Sphericall
platform
Standard SIP
MS Lync/IBM ST
Cloud Capacity
Virtualization
Web 2.0 (RIA)
Common Global
Integrated
UC Applications
IPv6
XMPP
Vertical Apps
2012
and beyond
NEC Confidential
•Open standard
protocol
Social Network
•Service oriented
Rich
Media
•IT SW
Architecture
•Vertical apps
•RIA IPv6
XMPP
Introducing the UC&C Architecture
▐ NEC’s software-based
communications designed for
dynamic, distributed
environments suited to meet the
needs of workers tomorrow.
▐ NEC’s UC&C Architecture
features:
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Standards-based
Network agnostic
Service-orientation
Security & scalability
Robust UC & collaboration
services
 Centralized management
Mobility
RIA
Virtualization
&
Cloud
services
Vertical
apps
NEC Confidential
Agent
services
UC&C Overview
• An IP-based communications solution delivered in a single,
easy to deploy software platform
• An integrated softwarebased communications
solution
Provides:
Enterprise Class IP-PBX
Call recording
Business continuity
• Virtualization
Full featured Unified
communications
• Scalable
Unified messaging
• Easily distributed
Contact Center
• Network agnostic
Audio/Video conferencing
Management tools
I’m back from my holiday and starting up the coding on
the new UI controls for the Twitter panels today!
I’m in the UK this week, looking forward
to a good meeting with Chris from EMEA
IT Solutions
• Standards-based
I hope you’re all spreading the word about
the cool RIA software I am working on!
• Engineered for a Service
Oriented Architecture
(SOA)
Review Meeting for RIA Development Project
Pearson Conference Room
Working hard on my Functional Spec due
in a week!
NEC Confidential
NEC Investing in your Success
▐ Adding significant resources in 2011
▐ Vertical Market Resources
 Dedicated Hospitality
 Dedicated Government
▐ Competitive marketing
▐ Solution Architects
▐ Field Sales
NEC Confidential
Vertical Market Focus and Expertise
Field-tested solutions in
Healthcare
Education
Government
Hospitality
• Operational Efficiency
• Campus Mobility
• Patient Safety
• Virtual Remote
Workers
• Hosted Voice
• Information Security
• Data Center
Optimization
• Network Services
Automation
• Staff Response
• Infrastructure
Management
• Business Intelligence
NEC Confidential
• Digital Signage
Thank You
Customer Inter@ction Solutions Product of the Year 2010
UC for Enterprise Agent
▐ Unifies call center functionality and
unified communication capabilities
into one easy to use client
▐ Intuitive interface brings information,
not previously available, directly to
the desktop.
▐ At a Glance:
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UC-enabled desktop application for ACD agents
Dynamic agent login capabilities
ACD specific information to agents
Presence information at a glance
Individualized contact rules
Personalized status information
Access to all UCE Desktop Client features
Intuitive call control and conference management
NEC Confidential
Customer Inter@ction Solutions Product of the Year 2010
UC for Business Contact Center
▐ Intelligently manages all contact
media types – phone calls, voice
messages, email, text, web chat and
fax – in a single, fully integrated
solution
▐ At a Glance:
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Ideal for contact and call centers from five to 100
agents or more
Fully scalable, cost effective ‘license per agent’
ordering
Advanced Automatic Contact Distribution (ACD)
Skills-based routing
Interactive Voice Response (IVR)
Web and email integration
Remote agent (home worker) capabilities
Queue management of all types
NEC Confidential
Internet Telephony Excellence Award 2010
UNIVERGE Sphericall Enterprise Softswitch
▐ A complete, software-based, communications solution designed to seamlessly
integrate and reside within the application environment of any business
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Flexible, standards-based components
Complete enterprise call control and a rich set of communication features
Unified Communications through value-added applications
Distributed-software architecture
Business and communications integration with web services
NEC Confidential
Unified Communications Excellence Award 2010
UC for Enterprise
▐ An integrated suite of applications that enable greater efficiencies and higher
productivity
▐ Includes valuable tools such as presence, status, unified messaging, instant
messaging, mobility, collaboration and voice/video conferencing into one
comprehensive customizable solution for any business
▐ At a Glance:
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A unified approach to communications
A powerful UC solution for the enterprise
Flexible and scalable
Enhanced user mobility
Increased efficiency for higher productivity
and cost reduction
Open standards and customization
UC for Enterprise Empowered User
Optional role-based applications
UC for Enterprise Empowered Platform
NEC Confidential
Internet Telephony Product of the Year Award 2010
UNIVERGE SV8000 Series Communications Servers
▐ Designed to deliver next-generation, open standards-based solutions that
provide businesses the capability of offering advanced applications and the
flexibility for growth
▐ At a Glance:
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Increase customer satisfaction and lower expenses
Provides reliable business continuity support
Supports open standards for simplified business
process integration
Delivers advanced applications
Complies with green standards
Seamless network integration
Investment protection
NEC Confidential
Internet Telephony Product of the Year Award 2010
UNIVERGE Sphericall Enterprise Softswitch
▐ A complete, software-based, communications solution designed to seamlessly
integrate and reside within the application environment of any business
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Flexible, standards-based components
Complete enterprise call control and a rich set of communication features
Unified Communications through value-added applications
Distributed-software architecture
Business and communications integration with web services
NEC Confidential
SMB Displacement Loyalty / Nortel / TOPS
Communications
Server
SMB Displacement
SV8300
15% Discount
CREDIT for IP Station Licenses
CREDIT for Port Capacity Licenses
50% CREDIT for 4 port UM8000 Licenses
SV8100
10% Discount
Credit for IP Station License
Credit for Port Licenses
50% CREDIT for 4 port VM license
Communications
Server
SV8500
Nortel Program
•30% competitive discount
•30% system discount
•CREDIT for required Port Capacity Licenses
•CREDIT for IP station license
NEC Confidential
Terms
•Min. 15 Phones
•NEC IP phone purchase
required for FREE IP licenses
•Min. 10 Phones
•NEC IP phone purchase
required for FREE IP licenses
Terms
•Min. 100 IP or TDM Phones
•NEC IP phone purchase
required for FREE IP licenses
Family License Migration
▐ Purchase UNIVERGE SV8300 system matching existing NEAX
2000 configuration
▐ Summary
 50% off MSRP off like for like UM8000 voice port licenses
 50% off MSRP off like for like UM8000 UM, FAX, H/M, Language
licenses
 10% off MSRP terminal discount applies to a minimum of 16 eligible
phones and maximum of 500 eligible phones.
 No Charge Licenses
• PMS Licenses 670769 LS-FEA-PMS-LC
• UM8000 PMS License 670799 LKS-UMS-HOTELPMS-LIC
• Credit for like for like licenses
NEC Confidential
UM8000 Unified Messaging 8G Promotion
Target New Customers
Drive Sales to UM800 8G configuration
NEC Confidential
SV8300 Hospitality Promotion
▐ SV8300 now offers serial PMS and full set of H/M
features and services, Standard SIP for Room
Phones .
▐ R5 - Hotel/Motel enhancements
▐ Suite Room Service
▐ Room Status Codes Enhancement
▐ Check in/out and room status from
the front desk when PMS is down
▐ Promotion provides
 Free PMS License
 Free UM8000 PMS License
 Discounts of Guest Room Port Licenses
NEC Confidential
UNIVERGE SV8500 Promotions
Migration Promotion -30% Discount
•for eligible system migrations to the UNIVERGE SV8500 communication server utilizing the UNIVERGE
SV8500 cable migration kits via the SV8500 Migration MQ.
•Applicable software credit will be applied for existing Software License migration.
Replacement Promotion – 15% Discount
• on platform items for existing system replacements with the UNIVERGE SV8500 communication server
utilizing the SV8500 Gateway Chassis as a replacement of existing UNIVERGE NEAX 2400 PIMs or
UNIVERGE SV7000 PIRs via the New System SV8500 MQ
• may be used in conjunction with the currently available 30% New System Discount via the New System
SV8500 MQ. Applicable software credit will be applied for existing software.
Competitive Displacement – 30% Discount
• on platform items when a competitor’s voice platform is displaced with a new UNIVERGE SV8500.
• may be used in conjunction with the currently available Masterquote 30% New System Discount.
NEC Confidential
UNIVERGE SV8500 Promotions
Analog Media Converter Promotion – 50% off MSRP
•for all 8 Port SCA-8LCC Media Converters purchased with any new UNIVERGE SV8500 system as
well as any UNIVERGE SV8500 Migration of a NEAX 2400.
Net-Purchase-Amount Promotion
•NEC will combine Associate’s Net Purchase Amounts on the UNIVERGE NEAX 2400 with their Net
Purchase Amounts on the UNIVERGE SV8500 for purposes of determining Associate’s Discount on
the UNIVERGE SV8500 system
UMG Migration Facilitation Promotion – 25% Discount
• on T1, IPPAD Cards, NCN and IP CCIS or FCCS Licenses when a UMG is migrated and re-configured
to multiple UNIVERGE SV8500 nodes.
•May be used in conjunction with the Masterquote 30% New System Discount or 15% Replacement or
the 30% Migration Discount.
•Requires Product Management approval for quantity of discounted cards and licenses.
* Coming Soon!
NEC Confidential
Not-for-Profit
▐ Delivering solutions for both vertical
markets and the small-to mid sized
market space.
 Not-for-Profit/Exempt Organizations
▐ Choose from two discount plans.
A 58% discount on all UNIVERGE® SV8100 or UNIVERGE®
SV8300 platform and terminal items
Receive an extra 2% discount on all platform and terminal
MSRP items in addition to the discount level and terms of your
Associate Agreement.
NEC Confidential
Rapid Rewards
▐ Access Rewards
 Adjustments to rewards to align with
strategic goals and promote long
term growth opportunities.
 Focus
• Unified Communications and IP
• UNIVERGE Sphericall
NEC Confidential