Transcript PowerPoint Company Overview - Communication Management

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Company Snapshot
MASERGY is the leading provider of QoS-based, customercontrolled network services specializing in real-time application
performance across converged enterprise networks.
Offices
 World Headquarters in Dallas, Texas
 European Headquarters in London, England
 Technical Center of Excellence in Falls Church, Virginia
Rapidly Growing Customer Base
 40+ Countries on six continents
 United States, Europe, Asia, Australia, Mexico, South America and
South Africa
Pioneered Several Industry “Firsts”
 Customer-controlled networking
 VPLS
 global Ethernet WANS
3 Global Network Operations Centers
 Dallas, Texas; Falls Church, VA; London, UK
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World Class Customers
Financial Services
Manufacturing
Services
Broadcasting
Legal
Health Care
Retailers
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Delivering Value
MPLS (Multi Protocol Label Switching)
 Differentiated classes of service
 Guaranteed application performance (QoS)
 Multiple applications over a single connection/network
 Greater flexibility and control of your WAN
 Significant cost reductions
MASERGY is unique in that it extends QoS across the
local access loops!
MASERGY is the only provider in the market offering
customer-controlled IP/MPLS WAN services
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Solution:
MASERGY IP/MPLS Network
Customer-controlled IP-based MPLS network separates
all traffic according to customer requirements, and
enforces those priorities end-to-end.
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SLA Highlights
Service Availability
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99.999%
99.999% USA (cont.)
99.999% Europe
99.9% Asia Pac
99.75% Rest of World
Latency
 Latency Metrics Guaranteed per Route, HUB to HUB
Packet Delivery
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Normal Plane = 99.9%
Priority Plane = 99.9%
Critical Plane = 99.99%
Voice Plane = 100%, in sequence
Video Plane = 100%, in sequence
Jitter (Voice & Video): < 5ms
Fast-Failover (Voice & Video): < 1 Sec
Proactive Customer Notification: < 5 Minutes
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Transport Product Overview
Intelligent Transport
Public IP
Private Link
- Internet Access
- Ease of IP routing
- End-to-end QoS
- All Service Planes
- Fully Meshed
- FR DLCI interface
- Layer- 2 Security
- End-to-end QoS
- All Service Planes
Private IP
VPLS
- Layer 2 point to
Multipoint
- RFC 2547bis based
- Ease of IP routing
- Layer 2 Security
- All Service Planes
- Fully Meshed
- Private
- Extended LAN Service
- Ethernet WAN
- Protocol Independent
Virtual Private LAN Switching product provides a true layer two,
switched virtual private networking service based on the Internet
Engineering Task Force (IETF) lasserre-vkompella-ppvpn-vpls-03
draft ([VPLS])
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Intelligent Transport
Virtual
Connections Options
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Public and Private Networks
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… MPLS Intelligent Transport Routerless Office
ALL Routing can be outsourced
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Masergy MPLS
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Masergy Intelligent Bridge
– Transparent to Customer
– Converts Ethernet/Serial and vv
Default Gateway
– Masergy router in the cloud, or
– Customer Ethernet switch
T1
Private IP VPN
Internet
MIB
Branch
Ethernet
Switch
T1
T3
Video
T1
T3
HQ
MIB
Router
Region
Ethernet
Switch
Branch
Ethernet
Switch
Firewall
Ethernet
Switch
Video
Video
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MIB
Video
Product Overview
Application Products
 inCONTROL Voice
 inCONTROL Video
Control Products
 Service Control Center
 Network Analyst
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inCONTROL Voice
Toll Grade Voice IP Transport
Service Level Guarantees
 100% Packet Delivery
 100% Packet-in-Sequence
 <5ms Jitter
 <1sec Fast Failover
Voice VPN Services
 SIP-Compatible
 Call Completion
 On-net to On-net
 On-net to PSTN
 Customer Defined
Numbering Plans
 Call Blocking
 Call Compression
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G.729 – 30k
G.711 – 80k
SCC Management of Voice
 Create and Modify Dial
Plans
 Manage Bandwidth
 View Call Detail Reporting
 View Traffic Statistical Data
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inCONTROL Video
IP Video Unit
MASERGY IP/MPLS
Backbone
IP Video Unit
Camera
Voice
Video
Site A
Critical
Site B
Priority
Normal
IP Video Unit
ISDN Video Unit
ISDN Site
Internet
Offnet IP Site
No QoS
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Partner MCU
ISDN Gateway
PSTN
inCONTROL Video is a premium
grade of IP bandwidth
specifically engineered to
guarantee the delivery of realtime video with true TV quality at
all times, under all network
conditions.
Service Level Guarantees
• 100% Packet Delivery
• 100% Packet-inSequence
• < 5ms Jitter
• <1sec Fast Failover
SCC Management of Video
•Move, Adds, and
Changes
•Modify Bandwidth
•View Traffic Statistical
Data
Unique Systems Capabilities:
Service Control Center
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360 degree account view for MASERGY customers
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Comprehensive integrated web portal
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Detailed data usage graphing and reporting
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Unprecedented list of real-time customer-control
features:
– Change bandwidth tiers and CSIR
– Provision phone numbers and voice features
– Provision entire services such as point-to-point links
– And many more
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Customers can make changes themselves instead of
calling, ordering, and waiting….
Service Control Center Demo
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Service-Embedded Network Management
Capabilities
Granular Traffic Management Statistics (Top Talkers)
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By application
By port
By IP Address
By protocol
By QoS plane
By Applications
By Port
Management Reporting
• Minutes to Months
• Top talkers
• Performance against SLAs
By IP Address
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Masergy Confidential - 2004
Embedded Network Management
Advantages:
• Automatically, fully integrated
• No appliances, software & equipment to
buy, test, deploy or maintain
• Labor tax … Zero
• Bandwidth tax … Zero
• Router tax … Zero
• Latency tax … Zero
• Always available
• It’s already there … just Turn It ON!
Disadvantages:
• not available from your current
provider
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Masergy Confidential - 2004