Transcript NTT Communications

NTT Com Thailand
How NTT Services Improve Your Business?
May 17, 2013
Prasong R.
[email protected]
www.ntt.com
© NTT Communications
1
NTT Group Family
100%
■Local Telco
100%
■Local Telco
100%
100%
66.6%
54.2%
■Mobile
■System Integration
■System Integration
■ International/domestic long distance services
■ IP services (IP Backbone, IP-VPN, iDC, ISP)
■ Systems integration
NTT group in Thailand
Mobile Innovation
DOCOMO InterTouch
Dimension Data
Emerio (Thailand) (Thailand)
NTT America
100%
subsidiaries
NTT do Brazil
VERIO
InterTouch
NTT Europe
NTT E Online
NTT MCL
NTT Com (Thailand)
NTT Com India
NTT Com Russia
www.ntt.com
NTT MSC
NTT Singapore
NTT Indonesia
NTT Australia
NTT Com China
NTT Com Asia
PLDT
BNTE
SNTE
GDS
© NTT Communications
HKNet
NTT CA (Guangzhou)
NTT Com (Vietnam)
partners
StarHub
NTT DATA (Thailand)
NTT Com Philippines
NTT Taiwan
NTT Korea
2
NTT in Fortune Global 500
Rank 29
Rank 32
Rank 50
Rank 81
Rank 82
Rank 220
Rank 253
www.ntt.com
© NTT Communications
3
Telecom Asia Awards 2013 Results
Best Asian Telecom Carrier
Best Cloud-Based Service
NTT Com was named Best Asian Telecom Carrier, the top prize at Telecom Asia
Awards 2013, based on high evaluations of its innovation, financial performance,
market leadership and socially responsible activities.
The Best Cloud-Based Service prize recognizes the NTT Com cloud service’s
outstanding performance, high user evaluation and application of advanced technology.
NTT Com launched the world’s first enterprise cloud service to deploy network
virtualization technology, earning the company especially high marks for innovation.
Past achievements of NTT Communications
- Telecom Asia Awards 2011 : Best International Wholesale Carrier
- Telecom Asia Awards 2008: Best Wholesaler Carrier
- Telecom Asia Awards 2005: Best Asian Telecom Carrier
- WCA 2005: Best Customer Care
- WCA 2004: Best Global Carrier, Best New Service (for IPv6/IPv4 dual
service)
www.ntt.com
© NTT Communications
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One Stop Shop – Global ICT Solution Provider
Towards “Global Total ICT Solution Provider” by IaaS＋group companies / partners
“SaaS = Solution as a Service” Provider
Application
Managed Solution
IT Outsource
Group
companies
Global Total
ICT
Solution
Provider
Security
UCaaS
Arcstar Unified Communication Service
Hosting
DC
Global SaaS
(“Solution as a
Service”)
Provider
IaaS
（Components
of NTT’s
Infrastructure）
Network
www.ntt.com
© NTT Communications
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NTT Com Thailand Summary
NTT Communications (Thailand) Co., Ltd.
Offices
1.
2.
3.
4.
5.
6.
7.
Bangkok Office
（Bangkok）
Amata Nakorn Office
（Amata Nakorn Industrial Estate）
Ayuttaya Office
（Rojana Industrial Estate）
Datacenter＋NW Operation Center （Bangkok）
Phnom Penh Branch
（Cambodia）
Vientiane Office
（Lao）
Yangon Office
（Myanmar） **Launch within 2012
Staffs
230 Staffs （As of August 2011)
Clients
500 Companies (Japanese & Multinational Companies)
Offices in Thailand
From Bangkok Office（By car)
・Datacenter
・Amata Nakorn Office
Ayuttaya Office ・Ayuttaya Office
Bangkok Office
30 mins
50 mins
70 mins
Datacenter
Established
Year 1993~
President
Tsuyoshi Kawashima
[ Main Services ]
• Arcstar
• Global IP Network
• Digipath (ISP)
• Data Center
• Domestic Network
• Enterprise Cloud Services
• System Integration (SI)
• Network Integration (NI)
Amata Nakorn Office
www.ntt.com
© NTT Communications
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Business Expansions from Thailand to GMS
2011.10
Office Open
Within 2012
Office Open
Vientiane
GDS (DC)
Hanoi
Yangon
2010.7
Office Open
Bangkok
Phnom Penh
Ho-Chi-Minh
Great Mekong Sub-Region：
An idea of unified economic zone
formed by Thailand, Cambodia, Laos,
Myanmar, Vietnam, and the Yunnan
Province of China.
The Economic Corridor Developments
have strengthen ties between the
countries.
www.ntt.com
Thailand +1：
7,000 Japanese Companies
in Thailand consider
Cambodia, Laos and
Myanmar as the next market.
© NTT Communications
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NTTCom(Thailand) Service Image
Digipath
Internet
NTTCom(Thailand)
Data Center
On Promises
Private Cloud
Collocation
Enterprise
Cloud
Global IP Network
NTTCom Other service
System Integration
Mail hosting
Network Integration
Maintenance
Application Integration
monitoring
Cloud Platform
NTTCom
Data Center
Worldwide
Global
Network
Data Center
Arcstar
Thai Domestic
MPLS/Metro
Ethernet
Customer’s site
Customer’s site
Customer’s site
System Integration
Domestic
Networks
www.ntt.com
Copyright © 2011 NTT Communications©Corporation.
All Rights Reserved.
NTT Communications
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Arcstar Services
www.ntt.com
© NTT Communications
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Global Private Network Service “Arcstar”
Arcstar™
Global Private Network
Global Service Delivery in 159 countries and regions
Secured, high quality closed network
Complete redundancy by securing multiple submarine cables and routes
 Double triangles in Asia-Pacific
 A ladder network connecting Japan, the US, and Europe
 Full ring connecting European countries
Connection to Bangkok node
www.ntt.com
© NTT Communications
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Today’s Requirements towards Network Services
Network is “Must” to Connect “Seamlessly” to Cloud Environment where information
and applications reside:
Problems for Multi-national companies
Service quality differs by country and the
most suitable network needs to be
designed by country.
Requirements for network
Requirement 1：Simplicity
Simplify network design process and
shorten lead time to implement network
High network availability needs to be
assured for connecting to Cloud to secure
business continuity
Requirement 2：Reliability
Ensure network reliability by auto-rerouting
and redundant backbone
Shortage of IT resources familiar with
local ICT environments in overseas offices
Requirement 3：Easy operation
Single contact point and one-stop operation
Easy to manage network by customer portal
Integrated and seamless voice
communication is required as well as
network.
Requirement 4：Scalability
Realize same work environment all over
the world by Unified communication service
Copyright © 2012 NTT Communications Co., Ltd. All Rights Reserved.
www.ntt.com
© NTT Communications
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Reference: Universal ONE (Service Features Overview)
Arcstar
Unified Communications
as a Service
NTT Com
Operation Center
*Language: Japanese and English
Arcstar Universal One
Four grades of service
meet customers’ various
requirements for quality and cost
Redundant access lines
secure reliable connectivity to
cloud services
Cloud-optimized network
NTT Communications
Customer Portal
integrated with NTT Com’s
BizCITY cloud-based
applications and Arcstar UCaaS
for seamless communication.
Premium Business Economy
Grade
Grade
Grade
Light
Grade
EMEA
APAC
※ EMEA：Europe, the Middle East and Africa
※ APAC：Asia-Pacific
America
(Japan included)
Global one-stop
total operation
include ordering and
maintenance available in
English as well as Japanese
through a dedicated web portal.
Highly reliable network reaching 159 countries
with one-stop operation
www.ntt.com
© NTT Communications
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Strong Asia-Pacific Footprint
NTT Com China (Beijing)
BNTE (Beijing)
NTT Com Rep Office
China Telecom
CU
CPC net
NTT Com Affiliates & Rep. Office
Partial Ownership
Partner Carrier
POP
NTT Com China (Dalian)
BNTE (Dalian)
NTT Korea
Korea Telecom
Operation Center
NTT Communications
Corporation
NTT Com China (Tianjing)
NTT Com India (New Delhi)
Tata Communications
SNTE (Suzhou)
NTT Com Asia (Guangzhou)
NTT Com China (Shanghai）
SNTE (Shanghai)
NTT Com Rep Office
NTT Taiwan
CHT-I
NTT Com Asia (Hong Kong)
HK Net
NTTCom Philippines (Manila）
PLDT
NTT Com India (Mumbai)
NTT Com India (Bangalore)
NTTCom India (Chennai )
NTT Communications
Vietnam (Hanoi)
NTT Com Thailand
CAT, Jastel
NTT MSC (Kuala Lumpur)
Telekom Malaysia
NTT Communications
Vietnam (Ho Chi Minh)
VDC
PT.NTT Indonesia
INDOSAT
NTT Singapore
StarHub
www.ntt.com
NTT Australia
© NTT Communications
Melbourne
Sydney
1313
24x7x365 supporting by NOC
Arcstar emphasizes customer satisfaction. The Network Operation Center (NOC) monitors the entire
network 24 hours a day, 365 days a year. Moreover, Arcstar provides perfect backup for outages.
- monitors and maintains customers’ networks from one end to the other (from customer’s equipment to the
node-to-node circuit)
- switches the cable to a backup route as soon as an outage occurs
- provides on-site maintenance services through local Arcstar group carriers
Node-to-Node Circuit
(Backup Route)
Thailand
Immediate
switch
Immediate
switch
Customer Premise
Terminal
Switch
Remote
Monitoring
Remote
Monitoring
Customer Premise
Node
Remote
Monitoring
DSU
Remote
Monitoring
On-site
maintenance
NTT Com
Thailand
www.ntt.com
On-site
maintenance
command
Japan
Immediate
switch
Global
IP-VPN
(MPLS)
Node
DSU
(Backup Route)
(Backup Route)
Network Operation
Center (NOC)
© NTT Communications
On-site
maintenance
command
Switch
Terminal
On-site
maintenance
NTT Com
Japan
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One-Stop Service
NTT Communications provide one-stop service worldwide.
One-stop network
・Application integrate
（Voice・Video・Data etc）
・Domestic‐International
seamless IP-VPN
One-stop billing
・Single Billing or separate Billing
・Multiple currencies of payment
One-stop maintenance
One-stop shopping
One-stop solution
・Security（FW/VPN/IDS, etc）
・Monitor and operate including
NW equipment/server
・Web Monitoring report
・Service order, contract
・Global account team
・Maintenance
・Operating
・Help Desk
・Trouble ticketing
# Customer can choose their suitable contract, and billing flow
as one-stop, or separate case also.
www.ntt.com
© NTT Communications
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Arcstar IP-VPN Service Coverage
NTT Communications’ IP-VPN Covers 159 countries/areas
Asia
China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Philippines,
Singapore, Taiwan, Thailand, Vietnam, Bangladesh, Brunei, Cambodia,
Laos, Macau, Mongolia, Nepal, Pakistan, Sri Lanka
Oceania
Australia, Cook Islands, Fiji, French Polynesia, New Caledonia, New
Zealand, Niue, Papua New Guinea, Samoa, Solomon Islands, Tonga,
Vanuatu, Antarctica
Africa
Algeria, Benin, Botswana, Burkina Faso, Cameroon, Central African
Republic, Chad, Congo, Cote d'Ivoire, Egypt, Ethiopia, Gabon, Gambia,
Ghana, Kenya, Liberia, Madagascar, Malawi, Mali, Mauritania, Morocco,
Mozambique, Namibia, Niger, Nigeria, Reunion, Senegal, South Africa,
Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe
www.ntt.com
America
United States, Brazil, Argentine, Bahamas, Barbados, Belize, Bolivia, Chile,
Colombia, Costa Rica, Dominican, Ecuador, El Salvador, French Guyana,
Grenada, Guadeloupe, Guatemala, Honduras, Jamaica, Martinique, Mexico,
Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Trinidad and Tobago,, Uruguay,
Venezuela, Canada,
Europe
France, Germany, Italy, Netherlands, United Kingdom, Albania, Austria,
Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech,
Denmark, Estonia, Finland, Georgia, Gibraltar, Greece, Greenland, Hungary,
Iceland, Ireland, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Moldova, Monaco, Montenegro, Norway, Poland, Portugal, Romania, Russia,
San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine,
Middle East & the rest
United Arab Emirates, Bahrain, Israel, Jordan, Kuwait, Lebanon, Oman,
Qatar, Saudi Arabia, Syrian, Turkey, Afghanistan, Azerbaijan, Kazakhstan,
Kyrgyzstan, Uzbekistan
© NTT Communications
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Global IP Services
www.ntt.com
© NTT Communications
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Only Global Tier-1 Provider in Asia
Wholesale ISP Ranking
Global
Asia
Worldwide No.2
North America
www.ntt.com
Source: Renesys Corporation Ｊａｎ 2013
Asia No.1
Europe
© NTT Communications
Page 18 18
Top 10 Asian IP Transit Providers
www.ntt.com
© NTT Communications
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Global IP Network
www.ntt.com
© NTT Communications
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ISP Services
www.ntt.com
© NTT Communications
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NTT Com Thailand Internet Service
Digi-Path is a high-quality and reliable Internet service for corporate customers,
Which offer unlimited access at speeds starting from 1Mbps
Digi-Path are authorized as “Type-1” ISP by
National Telecommunications Committee,
Thailand
Japan Direct
• Fastest Internet Access via NTT’s Global IP
Transit (Digi-Path Premier)
Multi-Language
• Thai / English / Japanese are available
Enterprise Class Service
• Corporate User only
www.ntt.com
© NTT Communications
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Digi-Path (Better Routes to Japan)
www.ntt.com
© NTT Communications
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Stability towards Disaster
Via Other Local ISPs
Taiwan Eq 2007 Sep 7
1
Recovery Time
Other :
almost 4-5days
NTT.net: almost 2days
1
3
2
2
Week 36
Week 37
Week 38
Stableness after trouble
Other :Fluctuation range is wide
NTT.net : Stable
Via NTT’s backbone
3
1
Recent average latency
Other :
300m sec
NTT.net : 120m sec
2
Week 36
www.ntt.com
Week 37
3
Week 38
© NTT Communications
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Data Center Services
www.ntt.com
© NTT Communications
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Thailand iDC Location
Overview
・Facility Designed and Built to Enable World Class Data Center Service
・“Carrier free” DC to Offer Flexible Choice of Network Providers
・Dedicated Secured Space in DC to Meet Security Requirements
・NTT Origin Operation to Warrant Service Quality
Location
Area
Access
Building
Construction
Loading
Power
Nation Tower Bangna
Power Receiving
UPS
Generator
Power Provision
Air Conditioning
System
Blow-out Type
・10Km From New Bangkok International Airport
(Suvarnabhumi)
・Located 20 km. from CBD (Silom)
Fire Detection
Security
CBD
(SILOM AREA)
Others
Thailand
Bangna DC
• Reinforced concrete, six stories
• Loading capacity of raised floor: 1200 kg/sqm
• Freight only elevator, loading bay
•
•
•
•
•
Loop path
Dual UPS system with N+1 redundant configuration
Diesel generator with N+1 redundant configuration
Dual power feeds: Power receiving unit to each rack
Power supply to a rack: 3.5 – 7.0 kVA (*)
• Air-cooling system with N+1 redundant configuration
• Management of temperature and humidity
• Raised flooring air conditioning system
Down-blow below raised floor
• Smoke detectors
• FM200 gas fire suppression system
• CO2 handheld extinguishers for first action
Camera
Guard
Building Access
Room Access
Connectivity
Standard Rack
• Bangna Trad Road, Bangkok, Thailand
• 30 minutes by car from downtown Bangkok
•
•
•
•
CCTV surveillance cameras
24x7 on-site security presence
Photo identification and access badge required
Access badge, palm vein authentication and pre-registration
required
• Multiple carriers
• ’Digi-Path Premier’ Internet Connectivity is available (**)
Type
Size (WxDxH)
• Front and rear perforated door
• 600mm x 1000mm x 42U
•
•
•
•
24 hours facility monitoring by NOC staff and BMS
Meeting room
Office space rental available
Parking area
(*) Please inform if power supply requirement is different.
(**) Digi-Path Premier is a premium Internet service of NTT Communications (Thailand) Co, Ltd.
Map source: Google
© NTT Communications
Copyright © 2011 NTT Communications Co., Ltd. All Rights Reserved.
www.ntt.com
26
NTT iDC: Co-location & Hosting Service
DC / Co-location
Full-scale preparations for power outage and fire disaster.
Green data center equipped with efficient cooling facilities.
Security system installing the latest authentication methods.
24 ⁄ 7 operation and maintenance system
System redundancy in power supply, air conditioning and network.
Stable network achieved by using backbones and access lines from multiple carriers
Quality is certified by NTT Communications Data Center standards
www.ntt.com
© NTT Communications
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NTT iDC: Co-location & Hosting Service
Operation & Management
CCTV surveillance camera installed in common areas, such as entrance lobby,
corridors and every row in the colocation area
 24 hours non-stop recording
 Keep CCTV record log for 30 days
24x7 resident security guard locates in the building
Access Policy
Bio-matrix Access System “Palm Vein”
 Thailand’s first implementation of biometric palm vain
authentication access system with high accuracy.
Only authorized representatives are granted access into data center,
as recorded in “Data Center Authorized User Registration”
Fire Prevention & Alarm
FM200 Gas Based Suppression System for the primary protection
Intelligent Smoke Detector installed both at the ceiling and
underneath the floor
VIEW (Very Intelligent Early Warning) Fire Detector System
www.ntt.com
© NTT Communications
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iDC Specification
Performance Standards
Tier IV
Bangna DC 2nd Floor
Bangna DC 3rd Floor
System Component
Redundancy
Minimum
of N+1
UPS: 2N
Generator set: N+2
Precision Air-con: N+2
UPS: 2N
Generator set: N+1
Precision Air-con: N+1
Initial Build-out gross watts/ sq ft.
50-80
100 watts /sq ft.
55 watts /sq ft.
Ultimate gross-watts / sq ft.
150+
160 watts /sq ft.
110 watts / sq ft.
Raised floor height
30-36 inch
32 inch (80cm)
24-30 inch (50cm)
Floor loading pound / sq ft.
150+
440 pound/sq ft. or 2,000kg/sqm
300 pound/sq ft. or
1,500kg/sqm
Distribution Path
(Electricity system)
2 Active
2 Simultaneously Active
2N
Site Availability (SLA)
99.99%
99.99%
99.95%
Performance Standards
Bangna DC 2nd Floor
Bangna DC 3rd Floor
Humidity / Temperature monitored
at every row
Yes
No (2-point)
Pre-action Dry Sprinkler
Yes
No
Full Rack Specification
47U
42U
www.ntt.com
© NTT Communications
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NTT iDC: Key highlights Benefits
Facility Designed and Built to Enable World Class Data Center Service
- Ready equipped fully duplicated power distribution / generator / UPS
- Fully utilized live load on DC floor (2,000Kg per sqm.)
- Ready equipped air conditioning / fire detection / fire prevention system
“Carrier free” DC to Offer Flexible Choice of Network Providers
- UIH / CAT / True / Symphony / TOT / SBN are ready for leased circuit
- NTTCT’s Premium Internet Service “Digi-Path”: Internet Connectivity service is available
- Direct connection to “Arcstar” from global IP-VPN connection node inside DC
Dedicated Secured Space in DC to Meet Security Requirements
- Un-seeable private area
- “Palm Vein” door access control system
NTT Operation to Warrant Service Quality
- 24-hour stationed engineers
- Multi-language Thai/English/Japanese support
- Proactive network monitoring is available
www.ntt.com
© NTT Communications
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NTT iDC: Co-location & Hosting Service
www.ntt.com
© NTT Communications
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Domestic Network Services
www.ntt.com
© NTT Communications
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Domestic Network Services
Internet
Internet
ISP
NTTCT Data Center
NTTCT NOC
NOC (Monitoring)
HQ
`
`
`
Carrier B
MPLS
Carrier A
MPLS
`
Branch C`
`
`
`
Branch A
Branch B
`
`
Branch A
Branch B
HQ
Branch C
• Self Monitoring : Lots of workload
• HQ as a center : Single point of failure
• Single Access Line : High possibility to fail
www.ntt.com
Branch C
• NTTCT NOC will monitor, create report.
• NTTCT DC as a center : High reliability
• Dual Access Lines
© NTT Communications
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Enterprise Cloud Services
www.ntt.com
© NTT Communications
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Main Features of Enterprise Cloud
Enterprise Cloud resource
(1)Flexible resource
building according
to your needs
Provide by following form
Example of customer’s system
Network Connection
VPN
Per Bandwidth
Internet
Web/Mail/DNS
Internet
VPN
Network Resource
Per Resource
vFirewall
(2)Cost Optimization
through minimal
resource contract and
Pay-per-use Invoicing
(minute base)
vLoad Balancer
Computer Resource
Per Computer Resource
CPU
Memory
HDD
CPU: 1GHz unit
Memory：１GB unit
HDD : 50GB unit
File Server
Shared server
Internal system
(5)High Quality Service
Platform
Customer Portal
(3)Direct Connection
to VPN
www.ntt.com
(4)Flexible Service Management
through Customer Portal
© NTT Communications
(6)Global Solutions
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Global Solutions
Enterprise Cloud expanded service to 8 countries/9 locations.
- June/2012: Japan and Hong Kong
- February/2013: US(2 Data Centers), UK, and Singapore
- March/2013: Malaysia, Thailand and Australia
UK
Feb/2013
US(East coast)
US(West coast)
Feb /2013
Thailand
Mar/2013
Feb/2013
★
HK
★
Japa
n
Singapore
Feb/2013
Malaysia
Mar/2013
Australia
★
Mar/2013
Currently (Jan 2013)
scheduled
www.ntt.com
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© NTT Communications
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System Integration
&
Network Integration
www.ntt.com
© NTT Communications
37
System Integration & Network Integration
Service
Main Component
IT and Telecom system integration
•
•
•
•
•
•
Security System integration
• Anti-Virus System
• Log management and access control system
• Monitoring IP Camera
Maintenance Service
• Onsite and telephone support
• Preventive maintenance
LAN/WAN System
Global NW
Router
LAN/WAN System including Multi-Carriers Domestic Networks.
Personal Computer and Software
Server Hardware and Software
Office IT Equipment (Printer & Scanner)
Video/Voice Conference System
PBX and telephone system
PC & Software
Printer
Server
Video Conference
IP Camera
Internet
Firewall
LAN Switch
www.ntt.com
© NTT Communications
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NTTCom(Thailand) Service Image
Digipath
Internet
NTTCom(Thailand)
Data Center
On Promises
Private Cloud
Collocation
Enterprise
Cloud
Global IP Network
NTTCom Other service
System Integration
Mail hosting
Network Integration
Maintenance
Application Integration
monitoring
Cloud Platform
NTTCom
Data Center
Worldwide
Global
Network
Data Center
Arcstar
Thai Domestic
MPLS/Metro
Ethernet
Customer’s site
Customer’s site
Customer’s site
System Integration
Domestic
Networks
www.ntt.com
Copyright © 2011 NTT Communications©Corporation.
All Rights Reserved.
NTT Communications
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Thank you very much
Prasong R.
Senior Director
Tel : +66-2-236-7227 Ext. 3333
Direct Line : +66-2-637-6111
Email : [email protected]
www.ntt.com
© NTT Communications
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