Transcript Conferencing

R2
Timo Lillbacka | Solution Architect | Microsoft Oy
Microsoft Unified Communications
Messaging
• E-mail
Communications
Identity & presence
• Instant Messaging
• Calendaring
• Conferencing
• Unified Messaging
• Enterprise Voice
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Deployment Configurations
Standard Edition Configuration
Simplest deployment, low cost
All components on single box
Intended for less than 10,000 users in an enterprise or in a particular
location
Enterprise Network
OCS R2 Standard Edition
Active Directory
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Deployment Configurations
Enterprise Edition: Consolidated Configuration
For High Availability (Presence) / Meeting Rollover (Conferencing)
A single “Pool” can host > 50,000 users
An enterprise can have multiple pools for additional scale
Enterprise Network
SQL
Back-end
OCS R2 Pool
Front-Ends:
Active Directory
OCS R2 Enterprise Edition
Hardware IP Load Balancer
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Deployment Configurations
Enterprise Edition: Expanded Configuration
Dedicated MCUs isolate media-specific scaling and reliability
characteristics
Dedicated Web Servers
Enterprise Network
OCS R2 Pool, Dedicated MCUs
SQL
Back-end
Web Servers
Front-End
Server
Front-End
Server
Front-End
Server
IIS
Data
MCUs
IIS
Active Directory
Audio/Video
MCUs
Hardware IP Load Balancer
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Enhanced Conferencing
• Simple ‘1-click’ to start a
conference
• Seamless ‘escalation’ from 2
party voice (or video) call to
MCU based conference
• Ability to provide context
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Audio/Video MCU
Scalable
500 users per meeting
1000 total users per server
Feature Rich
Rate matching
Presenter control
Multi-stream support for Roundtable
Automatic or Manual video switching
SRTP
Low Cost
No special DSPs
or hardware required
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Console
Enhanced Audio and Video
Two-way Audio
Video & Audio
Clips, Flash
Real time Video
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VoIP or PSTN conferencing
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Engage your audience by adding movie clips, Flash animations,
and audio files
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Synchronized controls to start/pause/stop
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Presenter video
Wideband audio and anywhere access
Meeting sizes up to 250s
Panoramic video support
Chair controls for video and audio
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Conferencing Features
OCS 2007 R2
Editions
Meeting Attendee Capacity
Live Meeting 2007
Enterprise
250
Storage Days
Standard
15
1250
90
365
Pre-meeting Handouts
Training
Advanced Testing/Grading
Virtual Breakout Rooms
Registration
Events
Shared Recordings
Live Meeting Web Access
End user support
Account Management (LM Manager)
Reporting
Client (Windows-based)
Two-way VoIP audio
Collaborative
Meetings
Audio bridge integration
Video (Webcam & Roundtable)
Application Sharing
In-meeting File Transfer
Rich Media Presentations
Scheduling Add-In for Outlook
Enable Personal Recordings
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Active Speaker Video
Panoramic Video
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Higher Definition Video
High quality video conferencing
Collaborating users can easily use off the shelf web cams to participate
in video communications
Key Features
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Support for VGA* and HD** for
peer-to-peer video on capable PCs
Interop with select Polycom and
Tandberg videoconferencing
endpoints
Resolution setting can be
configured by either IT or users
* Resolution 640 x 480, ratio 4:3, requires dual-core PC
** Resolution 1280 x 720, ratio 16:9, requires quad-core
PC
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Group Chat
Persistent topic based conversations
Teams can collaborate with each other by participating in topic based
discussions that persist over time
Key Features
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List of available Chat Rooms
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Chat Room History
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Customizable filters and alerts
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Archiving for compliance
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Communicator Web Access
HTML-based IM, presence, & desktop sharing
Use a web-based version of Office Communicator to find people, see their
presence, IM with them, desktop share, or start an audio conference
Key Features
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Consistent experience, no training
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Ability to invite anonymous users
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Cross-platform support, zero client
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Multi-party instant messaging
Web based desktop sharing
Add audio to an existing session
by Office Communications Server
dial out to a preferred device
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Cross Platform Desktop Sharing
Communicator based sharing of desktop programs
Collaborating users can share their desktop programs
across different platforms
Key Features
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One click sharing from Office
Communicator and CWA*
CWA* for a cross platform
experience
Call Me functionality
Fast rendering
* Communicator Web Access
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Office Communications Server 2007 R2
Voice Call Management Architecture Overview
Analog, Digital & Mobile Phones
Internal Information Workers
UC Desktop
Telephone
Telephony
Office Communicator
with USB handset
Office Communicator
with headset
Telephony
Gateway
Remote Workers
Internet
Federated Companies
Federated
Networks
OCS 2007
Media Relay
(server role)
Office
Communications
Server 2007
SQL
Server
OCS 2007
Conferencing
(server role)
Exchange Server Management
with Unified
(MOM, MMC)
Messaging
Servers and Management
External
Perimeter Network
(DMZ)
Internal
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Dial-In Conferencing
On premise audio conferencing bridge
Save conferencing costs by setting up an on-premise audioconferencing bridge for both internal and external users
Key Features
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Mixes VoIP and/or PSTN dial-in
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Scheduling via Outlook and
reservationless conferencing options
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Multiple language support by
Conferencing Attendant
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Users are authenticated against Active
Directory for better security
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Response Group
User configurable call treatment, queuing & routing
Teams can set up a call workflow to answer incoming calls , route to a
queue and deliver to an available team member to respond to the inquiry
Key Features
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IVR , Speech Recognition and
Text-to-Speech Call Treatment
User-configured routing rules
Serial, parallel, longest Idle
& round robin routing
Call Queuing with Music on Hold
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Agent presence aggregation
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Call context on inbound calls
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Single Number Reach
Single number for reaching and identifying end users
IT administrators can consolidate telephony and cellular call records
for compliance and billing purposes
Key Features
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Extend enterprise phone
number to mobile
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Call forward setting
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CDRs include cellular
calls
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Communicator Attendant
Call management application for team assistants
Team assistants and front-desk receptionists using presence to manage
conversations and provide fast, efficient service to callers
Key Features
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Single Screen UI for multi-call handling
Rich presence in contact list and
groups
Incoming conversation queue
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Consultative, Safe & Blind transfers
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Integrated conversation history,
templates & notes.
Client-side Music on Hold
Repeat caller notification
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Delegation
Call management by assistants on behalf of executives
Assistants can place and receive calls , initiate and join conferences and
quickly transfer calls on behalf of the executive
Key Features
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Multiple-delegate support
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Designate back-up delegate
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Visual and Email notifications of
calls handled by delegate
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Communicator Mobile
Mobile clients for IM/Presence
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Windows Mobile Phones
HTC
Samsung
Sony Ericsson
Samsung
HP
Touch Pro
Omnia i900
Xperia X1
i200
iPAQ Voice Messenger
(WM 6.1 standard)
(WM 6.1 Standard)
HTC
HTC
HTC
Samsung
HP
Touch HD
Touch Diamond
S740
i780
iPAQ Data Messenger
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(WM 6.1 standard)
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Office Mobile:
Outlook Mobile
• Word Mobile
• Excel Mobile
• PowerPoint Mobile
• OneNote Mobile
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Windows Mobile Phones - Coming soon
HTC
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Communicator Mobile
Mobile clients for IM/Presence
Employees can use their mobile phone as an extension of their
business phone and communicate using presence and IM
Key Features*
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JME support for Nokia S40,
Motorola RAZR devices*
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Single number reach
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Simultaneous multiple IM sessions
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GAL search for contacts
* Communicator Mobile for Java available with OCS 2007 R2
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