Transcript Computers - Educause

Copyright Notice

Copyright Victoria Mantor 2007. This work is the
intellectual property of the author. Permission is
granted for this material to be shared for noncommercial, educational purposes, provided that
this copyright statement appears on the
reproduced materials and notice is given that
the copying is by permission of the author. To
disseminate otherwise or to republish requires
written permission from the author.
Technology and
Information Services
Technology Resources at TWU
Technology and Information Services
The technology resources available to
you extend to each campus of TWU
and include computer labs, classrooms,
multimedia systems, Internet access,
email, video-conferencing, and
voicemail. Additional information is
available on our web site at
http://www.twu.edu/is
Main Menu
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Lab Information
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– Labs
– Printing
– Policies
Logging On & Logging Off
Pioneer Portal
Blackboard
Classroom Information
Training Resources
■
Technology Assistance
Housing
–ResNet
–Requirements
–Viruses and File Sharing
–Spyware
–Windows Updates
–DHCP setup
Credits
Exit
Open Access Labs at TWU
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MCL MegaLab
 Jones Hall
MCL TRC
 Lowry Apartments
Blagg-Huey Library  Guinn Commons
ASB 107
 ASB Student Lounge
Student Union
 Computer Lab
 Underground
 Cyber Lounge
MegaLab
MCL 218
85 PCs
Software
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Reserve 1-10:
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SPSS
Remainder 11-85:
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Nutrition Software
– Computrition
– Coputrition CBT
– Diet Analysis Plus
– NDSR
Windows XP SP2
Adobe Reader
IrfanView
MS Office 2003
Net Beans IDE
Windows Media Player
Flash Player
Shockwave Player
Quicktime Player
WS FTP LE
Math and Computer Science
– BlueJ
– DP Graph
– GraphCalc
– JCreator LE
– Maple V
– Microsoft .NET Framework
– Microsoft Visual Studio
.NET
– Microsoft Visual Studio 6
Hardware
– Alice
Front access for:
 Computers:
– CSP 4.05
Headphones
Gateway 4500S
– Microsoft Project
USB Flash drives
– Microsoft Visio
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Mon-Thurs 730am-9pm
Friday 730am-5pm
940.898.3286
Available Drives:
3 1/2" Floppy
DVD/CD drive
Printing:
GoPrint
3 release stations
4 black & white laser printers
TRC
MCL 221
6 PCs/1 Mac
Software
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Adobe
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Conversions Plus
Macromedia
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Acrobat 6.0
GoLive 6.0
Illustrator 10.0
ImageReady 7.0
Photoshop 7.0
Pinnacle Studio 9
Computers:
Dell Precision
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Dreamweaver MX 
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Fireworks MX
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Flash MX
Freehand MX
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Hardware
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Available Drives:
3 1/2" Floppy
750 Zips
CD/DVD+-RW drive
MS Office 2003
Windows XP SP2
IrfanView
Net Beans IDE
Windows Media Player
Flash Player
Shockwave Player
Quicktime Player
WS FTP LE
ScanSoft OmniPage SE
U4ia
Front access for:
Headphones
USB Flash drives
Microphone
Printing:
Video/Imaging:
Flatbed Color Scanner
Digital Video Recording
Video Editing
**Mac
GoPrint
1 release station
1 black & white laser printer
Mon-Thurs 8am-9pm
Friday 8am-5pm
940.898.3286
Software: Final Cut Pro, Garageband, and
Office 2004
Hardware: G5 with DVD RW drive
Library Lab
BHL 115
25 PCs/2 iMacs
Software
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Stations 1 – 5:
Hardware
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Computers:
Gateway 4500S
Diet Analysis Plus
Finale NotePad 2006  Available Drives:
First DataBank
3 1/2" Floppy
MacGAMUT 2003
CD/DVD RW drive
SPSS
 Printing:
GoPrint
Stations 6 – 25:
1 release station
– Windows XP SP2
1 black & white laser
– Adobe Reader
printer
– Intel Audio Studio
– IrfanView
– MS Office 2003
**iMac Software:
– Net Beans IDE
Dashboard
iTunes
– Quicktime Player
Garageband MS Office 2004
– Windows Media Player
iDVD
Photo Booth
– Windows Movie Maker
iMovieHD
Safari
– Nero StartSmart
iPhoto
TextEdit
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Hardware: iMac, CD/DVD drive
Mon-Thurs 8am-12am
Friday 8am-6pm
Saturday 9am-6pm
Sunday 2pm-12am
940.898.3719
ASB 107
40 PCs
Software
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Windows XP SP2
Adobe Reader
IrfanView
MS Office 2003
Net Beans IDE
Windows Media Player
Flash Player
Shockwave Player
Quicktime Player
WS FTP LE
Hardware
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Computers:
Gateway 4300
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Available Drives:
3 1/2" Floppy
750 Zips
CD/DVD drive
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Front access for:
Headphones
USB Flash drives
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Printing:
GoPrint
1 release station
1 black & white laser
printer
Open when building is open
TWU ID Required to unlock door
Lowry Apartments
18 PCs
Hardware
Software
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Windows XP SP2
Adobe Reader
IrfanView
MS Office 2003
Net Beans IDE
Windows Media Player
Flash Player
Shockwave Player
Quicktime Player
WS FTP LE
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Computers:
Gateway 4300
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Available Drives:
3 1/2" Floppy
750 Zips
CD drive
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Front access for:
Headphones
USB Flash drives
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Printing:
GoPrint
1 release station
1 black & white laser
printer
Monday – Sunday 8am – 2am
940.898.3676
Guinn Commons Lab
40 PCs
Software
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Windows XP SP2
Adobe Reader
IrfanView
MS Office 2003
Net Beans IDE
Windows Media Player
Flash Player
Shockwave Player
Quicktime Player
WS FTP LE
Hardware
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Computers:
Gateway Profile IV
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Available Drives:
3 1/2" Floppy
250 Zips
CD drive
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Front access for:
Headphones
USB Flash drives
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Printing:
GoPrint
1 release station
1 black & white laser
printer
Open 24 hours
Check in at front desk
940.898.3636
ASB Student Lounge
6 PCs
Hardware
Software
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Windows XP SP2
Adobe Reader
Internet Explorer
IrfanView
Net Beans IDE
Windows Media Player
Flash Player
Shockwave Player
Quicktime Player
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Computers:
Gateway 4500
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Available Drives:
3 1/2" Floppy
CD drive
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Front access for:
Headphones
USB Flash drives
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No Printing
Open when building is open
Computer Lab
Student Union
20 PCs
Hardware
Software
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Windows XP SP2
Adobe Reader
IrfanView
MS Office 2003
Net Beans IDE
Windows Media Player
Flash Player
Shockwave Player
Quicktime Player
WS FTP LE
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Computers:
Gateway Profile IV
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Available Drives:
3 1/2" Floppy
750 Zips
CD drive
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Front access for:
Headphones
USB Flash drives
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No Printing
Open when building is open
940.898.3641
Underground Cyber Café
Student Union
8 PCs
Hardware
Software
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Windows XP SP2
Adobe Reader
Flash Player
Internet Explorer
Irfanview
Norton Anti-Virus
Quicktime
Shockwave Player
Windows Media Player
WS FTP_LE
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Computers:
Gateway Profile V
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Available Drives:
3 1/2" Floppy
CD drive
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Front access for:
Headphones
USB Flash drives
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No Printing
Open when building is open
940.898.3641
Cyber Lounge
Student Union
7 PCs
Software
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Windows XP SP2
Adobe Reader
Flash Player
Internet Explorer
Irfanview
Norton Anti-Virus
Quicktime
Shockwave Player
Windows Media Player
Hardware
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Computers:
Gateway Profile IV
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Available Drives:
3 1/2" Floppy
CD drive
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Front access for:
Headphones
USB Flash drives
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No Printing
Open when building is open
940.898.3641
GoPrint Print Management
GoPrint is the print management system in the Guinn Commons,
Lowry Woods, Megalab, TRC, ASB 107 and the Library.
Using GoPrint…
Once a print job is sent, you must go to a release station in the lab
and complete the following steps to obtain your print job:
Touch the screen
until this screen
displays
2. Touch your
username
1.
NOTE: Any Print job
over 50 pages long
will be automatically
deleted by GoPrint.
GoPrint continued
On the next screen you will see all of your print jobs.
1.
Touch the jobs you want
printed
2.
Touch GoPrint
3.
Confirm that the correct
jobs have been chosen
4.
Touch “Touch Here to
Confirm and Start
Printing”
NOTE: By default all jobs
are sent through the
duplexer.
This means that your
information will be printed
on both sides of the paper.
Computer Lab Use Policy
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To obtain access to University designated computer labs you must
be faculty, staff, or a currently enrolled student and have a Pioneer
Portal Account established.
A valid TWU picture I.D. may be requested for verification of
current status at any time by an employee of the Instructional
Support Services Department. Individuals unable to establish
identity may be asked to leave the Computer Labs.
University computer labs support single copy printing only of all
documents.
Instructional Support Services reserves the right to monitor print
jobs and cancel any print jobs that exceed the single copy policy.
No cell phone use, food or open drink containers are permitted
inside the computer labs.
Recommended storage media are USB flash drives and Pioneer
Portal Storage. Zip drives are also available in some labs. Although
floppy disks are supported we have encountered information loss
and lack of stability during the save process with this
medium. Please make sure you have saved original copies of your
work as a back-up, regardless of whatever medium you choose.
Technology Use Policy
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Access to the information resource infrastructure both within the University and beyond the
campus, sharing of information, and security of the intellectual products of the academic
community, all require that each and every user accept responsibility to protect the rights of other
users. Any member of the University community who, without authorization, accesses, uses,
destroys, alters, dismantles or disfigures the University information resources, properties or
facilities, including those owned by third parties, thereby threatens the atmosphere of increased
access and sharing of information, threatens the security within which members of the
community may create intellectual products and maintain records and engages in unethical and
unacceptable conduct.
Access to the information technology systems at the University is provided as a privilege and
must be treated as such by all users of these systems. Members of the University community
should strive for the most responsible use of the institution's resources. Users accept the
responsibility to:
1. Respect the legal protection provided by copyright and licensing of programs and data.
2. Respect the privacy and rights of other users.
3. Respect the intended usage of resources.

Information resources in this statement are meant to include any information in electronic or
audiovisual format or any hardware or software that make possible the storage and use of such
information (i.e., electronic mail, local databases, externally accessed databases, CD-ROM, motion
picture film, recorded magnetic media, photographs, digitized information, voice mail, faxes).
For questions regarding this policy please contact:
Office of the Vice-President for Technology and Information Services at 940.898.3980
Logging On
&
Logging Off
Gateway to TWU Technology
Logging onto Lab Computers
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All computers on TWU
campuses require students to
log in with a Pioneer Portal
username and password.
All students using lab
computers must be currently
enrolled at TWU.
When you sit down at a
classroom or computer lab
station the screen displays the
screen shown to the right.
Press Ctrl + Alt + Del keys on
your keyboard to advance to
the next screen.
Logging on continued…
1.
2.
3.
4.
5.
After clicking Ctrl + Alt + Del,
a warning message will appear.
You must be currently
enrolled and an authorized
user to proceed.
Click OK to advance to the
next screen.
On the following screen, type
in your Pioneer Portal
username followed by
@twu.edu (as shown).
Type in your Pioneer Portal
password.
Click OK.
Computer Desktop
Once the desktop loads you can access the Internet or use
any of the many programs offered to TWU students.
Some links are provided
for easy access such as:
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Help Pages
TWU Libraries
Blackboard
Computer Lab
policies
Software
Applications
Pioneer Portal
Lab Support
Logging Off
Always log off when you are finished with a computer
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Click START on the bottom left
Select Logoff
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Click the LOGOFF button
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Pioneer Portal
Your Ticket to a First Class
Experience at TWU
Pioneer Portal
Pioneer Portal is your key to access all TWU
resources. These resources include:
 Registration for classes
 TWU E-mail
 Online Payment
 Library Databases
 Grades and Transcripts
You must have a username and password to access the Pioneer Portal.
Pioneer Portal continued
To Login to Pioneer Portal:
Visit the TWU Homepage
(www.twu.edu) and click the
maroon Pioneer Portal button on
the left side of the page.
Enter your username and
password.
If you do not have a username
and password click the “Create
Portal Account” link to create an
account.
NOTE: Students only create one
account. Usernames are
generated by the system and will
not be changed.
Inside your Pioneer Portal account:
My Start Page includes
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Name, Student I.D. and Email
address
Registration (Search & Add
courses)
Navigation to all other Portal
information
Instructions for Email login
My Email
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Click My Email on the left.
A logon page will appear.
Username: pioneer\username.
Password: portal password.
Click Log On.
Students have a total limit
of 100 MB of space.
 A warning is sent at 85 MB.
 Messages in the Recycle Bin
still count toward the limit.
Be sure to empty it
regularly.
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NOTE: Pop-up blockers must either be disabled or ‘allow pop-ups’ to
open, reply or forward Pioneer Portal e-mail.
Portal Navigation
My Info
 Here you can check all information
regarding your student records
and enrollment at TWU
My Links
 Create your own
personalized list of favorite
websites
Portal Navigation
My Resources
 Bookmarks to useful
campus resources
My Settings
 Change your password
 Customize your Portal
 Forward your Email to another
address
 Set your login timer
 Adjust your privacy settings
Portal Navigation
My Tools
 Add and drop classes
 Student file storage
Student File Storage
 Students have 1 GB of
storage space.
 Accessible from any
computer with an internet
connection.
 Useful for retrieving files
both at home and at
school.
 Save and access your files
from anywhere on campus.
Blackboard
Classroom of the Future
Blackboard
Blackboard is the online application that students use to take their internet
classes or to view notes posted by instructors. Students receive information and
post assignments through Blackboard to receive credit for classes.
To Log into Blackboard:
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Go to the TWU Homepage
(www.twu.edu) and click the maroon
Blackboard button
Blackboard and Pioneer Portal use the same username and password.
Blackboard continued
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Click Login & enter your Portal
username and password
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Blackboard loads with a
Welcome! Page
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Your classes will be listed in
the Courses: Quick View in box
on the right.
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Click on the name of your class
to gain entry into the course.
Classrooms
There are two types of classrooms on campus: Multimedia
Lecture Classrooms and State-of-the-Art Computer Classrooms
Both feature an instructor station
that includes VCR/DVD player,
computer with internet access,
and a document camera.
Computer Classrooms include
student workstations with
Microsoft Office and Internet
Access.
Training Resources
We are constantly working to offer you new opportunities
to enhance your technology skills.
Custom Guides are available online. They are located in
your Portal account at: https://portal.twu.edu/isstraining/appstraining/trainingguides.htm
 There is also an in-house reference library at the
Technology Resource Center (MCL 221). These books
include manuals on web design, image editing, video
editing, and scanning.
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Technology Assistance
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Residence Halls –
– Housing x3676
– Hardware trouble
– Internet connections
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At Home or on Campus
Information Technology Help Desk x3971 / 940.898.3971
– Chat (available via the Help Desk web site)
 To ensure security, please do not include personal information,
such as social security numbers or student ID numbers.
– E-Mail – [email protected]
 Response in 1-2 business days
 No password resets
– Help Desk website: https://portal.twu.edu/helpdesk
The Information Technology Help Desk cannot offer support for home computers
or home internet issues. Please contact your computer manufacturer and ISP.
Technology Assistance continued
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Just Ask I.T. – The Help Desk is
pleased to announce a new, fully
searchable knowledge base. Type
in any technology related question,
and Just Ask I.T. will quickly
display an answer.
STEP – Student Technology
Empowerment Program is a new
program offered by Instructional
Support Services. This team is made
up of students from all disciplines
ready to share all their technical
knowledge. Training will be offered for
free regularly throughout the
semester.
 Specific questions can be asked at any
time via email – [email protected].
 The website is located at
https://portal.twu.edu/step
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ResNet
Housing Internet Service
Technology from the Comfort of
Your Home
ResNet Internet Service
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Available in all residence halls, ResNet allows you to
connect your personal computer directly to TWU's data
network and the internet.
ResNet enables you to easily perform many tasks from
your own room at no extra charge.
If needed, the ResNet staff will assist you in configuring
your computer.
Call the Department of University Housing for an
appointment (940.898.3676 or x3676).
ResNet Requirements
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A PC with Windows 98b or higher, or a Macintosh with
OS 9 or higher
A 10/100BaseT Ethernet adapter and Ethernet patch
cable
Anti-virus software
Anti-spyware software (recommended)
For more information, call Housing (940.898.3676 or
x3676.)
Viruses and File Sharing
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Always use an anti-virus program! An anti-virus
program is designed to protect your computer from
possible virus infections. A computer without anti-virus
software will become infected with viruses.
Recommended anti-virus programs can be downloaded
from www.Mcafee.com, www.Symantec.com,
www.grisoft.com or www.trendmicro.com.
File sharing programs like Aimster, Morpheus, KaZaA,
Bearshare, etc. are expressly forbidden on the
ResNet system.
If file sharing programs or viruses are detected on your
ResNet data port, you will be disconnected from the
ResNet system.
Spyware Information
What is spyware:
You may be familiar with free software, cookies, media players, and file
sharing from the internet. What you may not realize is that some of the
these applications and tools may contain malicious code or components
that allow the developers to collect and disseminate information about
you. They can track your surfing habits, abuse your Internet connection,
profile your shopping preferences, hijack your browser start page, or
alter important system files. This will all happen without your knowledge
or permission. The security and privacy implications of these exploits is
obvious and undesirable on any system or network.
Some free anti-spyware software for your computer:
Not every program will catch everything. It’s a good idea to have more than one
program to ensure complete coverage, if you have the disk space for it.
– Microsoft: www.microsoft.com
– Ad-Aware: www.lavasoftusa.com
– Spybot: www.safer-networking.org/en/spybotsd/index.html
Windows Updates
Many new viruses take advantage of defects in the Windows operating system.
Viruses and worms such as “Blaster” and its variants will infect a computer
running Windows 2000 and XP as soon as it is connected to a high speed
network if the proper Windows updates and patches are not installed.
Critical Windows Updates in 6 Easy Steps
Due to the fact that new Windows security issues are discovered very
frequently, we encourage students to run Windows Update at least once a
week.
1. Open Internet Explorer.
2. Type windowsupdate.microsoft.com in the address bar to get to the
Windows Update site.
3. Please note that you can also access this web page by going to
Windows Update in your start menu.
4. Click the Scan for updates link, and your computer will be scanned.
5. Click on Review and install updates.
6. Click Install Now. The install will run, and then you will be done.
Housing - DHCP
In order to connect to the network, your computer must be set to
automatically acquire an IP address. This is the address it needs to
communicate with other computers on the internet. For information on
how to do this, click on your operating system.
Windows XP
Windows 2000
Windows 95/98/ME
Mac OS X
Mac OS 9
Windows XP
If you have Standard View…
1. Click on Start
2. Go to the Control Panel
3. Click on Network and Internet
Connections
4. Click on Network Connections
If you have Classic View…
1. Click Start
2. Click Settings
3. Click Network Connections
Windows XP continued
1. Right mouse button click
on Local Area
Connection
2. Left click Properties
Windows XP continued
1. Select Internet
Protocol (TCP/IP)
in the white box
2. Click Properties
Windows XP continued
1. Verify that the default
Obtain an IP
address
automatically is
selected and click OK
2. Click OK on the Local
Area Connection
Properties window
Windows 2000
1.
2.
3.
4.
Click on Start
Click on Settings
Click on Control Panel
Double Click on Network
and Dial-up Connections
5. Right mouse button click on
your Local Area Connection
6. Left click Properties
Windows 2000 continued
1. Select TCP/IP in the
white box (if there are
multiple TCP/IP options,
select the one that has
your Ethernet Adapter
listed after it)
2. Click on Properties
Windows 2000 continued
1. Verify that Obtain an IP
address automatically is
selected
2. Click OK
3. Click Close in the Network
Control Panel
4. Then say Yes to restarting
your computer if asked
(Your Windows CD may be
required)
Windows 98/ME
1. Click Start
2. Click Settings
3. Click Control Panel
4. Double Click on Network
Windows 98/ME continued
1. Select TCP/IP in the
white box (if there are
multiple TCP/IP options,
select the one that has
your Ethernet Adapter
listed after it)
2. Click on Properties
Windows 98/ME continued
1. Select IP Address tab
2. Verify that Obtain an IP
address automatically is
selected
3. Click OK
4. Click OK again in the Network
Control Panel
5. Then say Yes to restarting
your computer
(Your Windows CD may be
required)
Mac OS X
1. Under the Apple Menu, go
to System Preferences
2. Go to the Network
Control Panel
3. Click on the TCP/IP Tab
4. Select Built-in Ethernet
from the Configure menu
located above the tabs
5. Select Using DHCP from
the lower Configure menu
6. Click Save in the lower
corner of the window
Mac OS 9
1. Under the Apple Menu, go
to Control Panels
2. Click on TCP/IP
3. Select Ethernet from the
Connect via menu
4. Select Using DHCP Server
from the Configure menu
(Bootp Server should also
work)
5. Restart your computer
Credits
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This presentation was researched, created and produced
by Instructional Support Services at Texas Woman’s
University.
For more information about the content or the CD itself,
please call 940.898.3288.
Welcome to TWU!