Tooway service
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RIAN BV NETHERLANDS
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DISTRIBUTION FOR TOOWAY SERVICES
Bergstraat 25 5581 BL Waalre the netherlands
Telephone: 003140-2213656 Fax: 003140-2216122
Mail: Management: [email protected]
Sales: [email protected]
Technical: [email protected]
CONFIDENTIAL
The Tooway™ service on KA-SAT
Innovating Consumer Broadband via Satellite
June 2010
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CONFIDENTIAL
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The equation that changes the game
Eutelsat decided to change the equation for broadband satellite communications by:
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Purchasing a satellite designed for broadband applications rather than
broadcasting
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Designing a powerful multispot satellite, called KA-SAT, with significant capacity
equivalent to around 35-40 communications satellites used today, i.e. 70 GB
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Using KA-SAT in conjunction with a highly developed advanced ground network
consisting of 8 operational gateways located all over Europe linked by high
capacity fibre rings and 4 major European pops
KA-SAT
Eutelsat will have the most advanced satellite broadband technology,
enabling us to offer consumer broadband at conditions similar to those
of ADSL 2, ie high quality and speeds of up to 10Mbps
CONFIDENTIAL
page 3
June 2010
KA-SAT satellite
> Orbital position: 9°E
> Total capacity: 70Gbps
> Satellite platform: EUROSTAR E3000
(Astrium)
> Payload consumption: 11kW
> Weight for the launch: 5.8 tonnes
> Launch date: Q4 2010
page 4
CONFIDENTIAL
June 2010
KA-SAT beam coverage
> Ka band
> 82 operational user beams
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Exclusive bandwidth
Circular polarization
> 8+2 GW beams (in Europe)
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10/12 non contiguous
beams per GW
> Satellite dedicated to star
networks
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Broadband applications
Meshed network via 2 hops
(*) Some areas of the coverage are exclusive.
page 5
CONFIDENTIAL
June 2010
KA-SAT ground segment
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8 operational GWs and 2 backup GWs
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Backbone connectivity (edge PoP and
main PoP)
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Centralized Operational Control
Centre (Skylogic) providing OSS
interface to all the customers
(monitoring, services…)
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An integrated satellite system
“SurfBeam 2” manufactured by ViaSat
and deployed in the 10 GWs
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Small, integrated and low cost
terminals
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CONFIDENTIAL
June 2010
KA-SAT infrastructure summary
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KA-SAT is not only the most powerful satellite over the world
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It is a complete integrated infrastructure providing broadband IP connectivity:
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70Gbps of capacity
35 x more throughput than traditional Ku band satellite
Standard KA-SAT connectivity : from the input of the KA-SAT backbone (PoP) to the
Ethernet port of the IDU
Transmission from GW beams : through KA-SAT ground segment
It is an optimized infrastructure to provide consumer and professional value added
services - all entry barriers to use satellite technologies are removed :
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Low cost monthly fee
Low cost integrated terminal
Easy installation / commissioning processes / operation
Full IP connectivity
High throughput
Easy customization with customer equipment in its premises or in the KA-SAT
backbone
page 7
CONFIDENTIAL
June 2010
Consumer broadband
expectations
> Broadband = Everything over IP
- Standard interfaces
- The faster the better
- Appropriate QoS
> Users and applications’ increasing
appetite for bandwidth
- Web, email, VoIP, music, video
> Subscribers want faster speeds at
lower prices
- Comparable to ADSL, UMTS, and
cable modem
- Plug and play
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CONFIDENTIAL
June 2010
3 Key elements assembled for
consumer satellite broadband
> Affordable and competitive pricing:
- Use of low cost, but high quality satellite equipment
- Prices comparable to DSL, cable solutions and UMTS fees
- The monthly service fee includes all costs (Internet access, satellite
connectivity and recurring operational costs.)
> Use of technology standardizations in Satellite environment :
- Leverages mass-market cable investments & experience (DOCSIS) tailored
for satellite broadband market
> Easy operation and installation:
- Simple install, supports self provisioning, on-line service changes,
automated CSR support
- Reduced operations costs with back office software support
Proven technologies for the consumer
market
page 9
CONFIDENTIAL
June 2010
Tooway service - Definition
> High quality and affordable Broadband Access with…
> … Triple play solution plus DTH, including…
> … A significant reduction in hardware cost
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TV
page 10
CONFIDENTIAL
June 2010
Tooway services
Standard service
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DTH
VNO
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DTH
> Off the shelf service
> Wholesale distribution network
based on global pre defined
packages over KA-SAT service
area
> Dedicated solution for the
distributor market
> Customized solution by the
distributor
> Ad hoc engineering,
implementation and operation by
SKL
page 11
CONFIDENTIAL
June 2010
Tooway standard service
proposal
Standard packages
tooway 6
tooway 8
Max download, Kbps
6144
8192
tooway 10
tooway 10+
10240
Speed on the second generation surf-beam technology
or 4096 Kbps on the actual generation
Max upload, Kbps
1024
2048
4096
Speed on the second generation surf-beam technology
or 512 Kbps on the actual generation
IP addressing
Dynamic public IP address
1
1
1
4
4 Week aggregated volume
consumption, GB (*)
4
8
13
25
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CONFIDENTIAL
June 2010
FAP only on broadband access
page 13
CONFIDENTIAL
June 2010
Tooway VNO definition (1/3)
> Tooway standard packages are accessible over the full coverage of KA-SAT
> Some distributors need service customization to better target the market of
interest which can be done through a VNO (Virtual Network Operator)
> 2 kinds of VNO are considered in tooway services:
Tooway
standard
packages
Customized
VNO
- Customers mixed with the others
- All customers with the same priority
- No dedicated satellite bandwidth in each beam
Guaranteed
VNO
- Customers not mixed with the others
- Priority customization capability
- Dedicated satellite bandwidth in each beam
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DTH
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CONFIDENTIAL
June 2010
Tooway VNO definition (2/3)
2 kinds of VNO
Standard VNO
Mbps
All subscribers with same priority
> Customized service
> Mixed bandwidth with others
standard VNOs same priority
for all the subscribers
distributor A
distributor B
time
Guaranteed VNO
Mbps
> Customized service
> DEDICATED satellite
bandwidth in each beam
Dedicated bandwidth
Dedicated bandwidth
distributor A
distributor B
time
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CONFIDENTIAL
June 2010
Tooway VNO definition (3/3)
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There is not any exhaustive list of features for a tooway VNO, nevertheless some of them
are indicated hereafter and can be applied for both VNOs
- Packages (speed, number of IP addresses allocated, guaranteed bit rate per group of
users…)
- FAP implementation (volume, mechanism…)
- Dedicated link between tooway management centre and the distributor management centre
for internet access managed by the distributor
- OSS customization (including self activation)
- Specific commercial conditions
- Specific SLA agreement
- …
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VNO implementation time : The VNO implementation time depends on complexity of the
requests
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VNO setup fee : The VNO setup fee depends on complexity of the requests and on the
commitments
page 16
CONFIDENTIAL
June 2010
Tooway service – Features
Volume booster
- 1GB
- No setup fee
OUT OF FAP
VoIP
Tooway is a full IP consumer Internet access service.
IPTV
IPTV and VoD is feasible with same service quality over the KASAT service coverage.
DTH Reception
- Easy DTH reception at 19-23-28°E on the same antenna with installation
of a specific additional Ku band LNB bracket made by Rian – other orbital
positions investigated 0.8°W, 4.8°E, 16°E,
- DTH performances equivalent to a Rx only 70cm antenna dish size
page 17
CONFIDENTIAL
June 2010
DTH reception on Tooway terminal
> Easy DTH reception at 0.8°W, 4.8°E, 13°E or up to 28°E on the same antenna
with installation of a specific additional Ku band LNB bracket made by RIAN
Waalre the Netherlands.
> DTH kit easy to adapt thanks to a specific mount fitting to the Tooway antenna
and simplifying its pointing
> DTH performances equivalent to a Rx only 70cm antenna dish size
page 18
CONFIDENTIAL
June 2010
Special RIAN brackets for multi TV reception
CONFIDENTIAL
Special RIAN brackets
> Available in most wanted version , universal alignment
CONFIDENTIAL
RIAN DishNavigator for counsumer alignement KA
CONFIDENTIAL
RIAN DishNavigator,
see www.dishnavigator.com
> Align the dish on the time of the day
CONFIDENTIAL
Automatic system for consumer use
CONFIDENTIAL
VoIP over Tooway
> Tooway is a full IP consumer internet access service
> VoIP traffic with QoS will work over KA-SAT Tooway service as it is working
currently on Pre KA-SAT Tooway service :
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VoIP QoS will be setup based on distributor technical information to identify its
VoIP GW
VoIP service will be billed to the distributor each month on the basis of consumed
GB for VoIP services by its customers
VoIP traffic will be forwarded to the VoIP GW through internet
Each distributor will bill directly its subscribers
> Tooway service will allow distributors to reuse VoIP devices of the market
without any modification
VoIP with QoS is already operational on Pre-KASAT Tooway
service over HB6 and EB3 satellites
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CONFIDENTIAL
June 2010
IPTV over Tooway
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Less than 50% of ADSL subscribers are currently able to enjoy IPTV and VoD
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Tooway being a full IP consumer internet access service, IPTV and VoD is feasible with
same service quality over the KA-SAT service coverage
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IPTV channels can transmitted over the FWD link carrier and received by the satellite
modem to be forwarded to the user PC or dedicated device like IPTV STB considering:
- IPTV channels are forwarded by the distributor to the KA-SAT backbone from one
PoP in Europe
- KA-SAT earth station transmit over the satellite (potentially over several beams) the
IPTV multicast traffic multiplexed with consumer unicast traffic (IPTV channels and
end user internet traffic share the same FWD link carrier)
- IPTV channels are defined with the highest priority to not be impacted by potential
network congestion during peak hour
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Tooway service will allow distributors to reuse IPTV STB of the market without any
modification
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Distributors could take advantage of this IPTV feature to multicast regional live channels
in complement to Ku band DTH and/or open push VoD services
page 25
CONFIDENTIAL
June 2010
Over boost speed token over Tooway
> Tooway is an unlimited volume service BUT with speed limits when package
volume is over - passed
> Tooway will provide the way to over boost the speed of the service with
specific token to be sold by the distributors to their subscribers
> The over boost speed token will provide full service speed access until full
consumption of its associated volume so without being impacted by the FAP
system
This feature is already operation on Tooway service over HB6
and EB3 satellites
page 26
CONFIDENTIAL
June 2010
Tooway over KA-SAT SLA
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Service connectivity SLA
- End to end service availability will be higher than 99.5% over 12 sliding months per beam
The end to end service unavailability in a beam is defined if one of these 2 conditions is satisfied:
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95% of the active terminals of the previous hour are not any more active
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less than 2 terminals are synchronized in the beam
Measurement is be done every 15mn and service availability in each beam and will be available
on the OSS
Is not considering scheduled maintenance in the calculation of the availability
Operational Services
Service
definition
NOC support
NOC average
speed to answer
Network
operation
Notification for
scheduled
maintenance
during the
night
24/7
5 working days
8AM – 8PM CET / 5/7
Tooway
Level 2 and
above*
English language
<1h after opening a
trouble ticket
(*) First level Help desk is managed by the distributor. The first level means the direct relationship with the subscriber
and the investigations for individual terminal. The distributor will escalade to tooway NOC (level 2 and above) any
problem needing deeper investigations related to the global service provided or to network wide anomalies.
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The minimum throughput capability is not included in the SLA for consumer services
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CONFIDENTIAL
June 2010
KA-SAT - service area 9°E
(*) On the edge of the coverage the maximum service peak rate could be slightly reduced.
(*) Some areas of the coverage are exclusive.
CONFIDENTIAL
page 28
June 2010
Advantages of Tooway™
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CONFIDENTIAL
June 2010
The Tooway™ opportunity
The ToowayTM unique advantages:
High available download (10 Mbps) & upload speeds (2 Mbps)
Highest available quality of product and services
Same services available everywhere in the targeted coverage
Usage of proven always-on satellite technology
The 13° east TV neighborhood
Continuously looking for improvement of functionality and quality
The ToowayTM service offer
Availability
Affordability & competitive
Quality
Value added services
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Everywhere in Europe and the Mediterranean basin
Low setup fee and monthly subscription
High download and upload speeds
Triple play: Internet access, VoIP, IPTV, and TV
reception
page 30
CONFIDENTIAL
June 2010
End to end tooway system architecture
Reseller premises
Customer premises
VoIP
gateway
Video
servers
VoIP phone
Servers
WiFi
Gateway x
Tooway
modem
PC
Hybrid
set-top box
TV screen
KA-SAT ring
Skylogic - Torino
SurfBeam 2
hub
Internet
GSM/PSTN
page 31
CONFIDENTIAL
June 2010
Tooway terminal for KA-SAT description
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ODU:
- Antenna dish size : < 80cm
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Ka band transceiver
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3W amplifier
Rx/Tx circular polarization
Integrated self installation beeper
Max EIRP < 50dBW respecting European blanket licensing
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Options :
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Ku DTH reception on the same antenna
IFL
Antenna mast
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IDU:
- Reception: Several tens of Mbps
- Transmission : Up to 10 Mbps
- Integrated self installation tool for optimized pointing
- 1 Ethernet interface (1GBps)
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Distributor can select the WiFi router and the IPTV STB of
its choice if it is interested in offering additional devices to its
subscribers
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CONFIDENTIAL
June 2010
Skylogic support via SkyPark teleport
Customer and service management
Terminal provisioning
Uplink services
Hub maintenance and operation
Internet backbone connectivity
Network operations
24h/7 service
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CONFIDENTIAL
June 2010
Annex : Professional services on KA-SAT
CONFIDENTIAL
Professional applications
Professional Data network – Data applications
> The KA-SAT infrastructure is ready to operate any professional
application requiring IP connectivity like:
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Broadband professional internet access
Professional close user group network
Site interconnection
Tele-presence
Backup services
Contribution/distribution
SCADA / M2M
Multicast services (IPTV, VoD)
…
> Broadcasting services
- KA-SAT infrastructure allows also to provide a solution for
regional DTH services
page 35
CONFIDENTIAL
June 2010
CONFIDENTIAL
SNG Vehicles with RIAN equipment
CONFIDENTIAL
Beyond broadband
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KA-SAT’s significant capacity will enable Eutelsat to also address
other markets:
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Data services
- Data services represent more than18% of Eutelsat
revenues.
- KA-SAT brings important economic advantages for
point-to-point applications that can be selectively
translated to our clients
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Professional Video services
- The satellite performance can benefit Satellite
News Gathering operations, contribution links …
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Opportunities for regional television
- The spot beam configuration opens cost-efficient
network opportunities for regional television
channels requiring limited coverage
page 38
CONFIDENTIAL
June 2010
Annex : Tooway™ technical advantages
CONFIDENTIAL
Key user advantages of Tooway™
Quick installation and activation
Available anywhere in satellite service area
No software in the PC
Installation takes approximately 1 hour
Total independence from terrestrial infrastructure
No telephone line required
High quality services
High upload and download speeds
Flexibility and scalability
VPN pass-through
Optional services that can be provided by distributors
VoIP
IPTV
Multicasting capability for videostreaming
TV reception from HOT BIRD™ neighbourhood
Full triple-play possible, plus DTH reception of HOT BIRD™ channels
page 40
CONFIDENTIAL
June 2010
The Tooway™ technological advantages
High Performance Satellite Network:
Increased capacity/transponder
Advanced coding/modulation
Dynamic rain fade mitigation
Efficient dynamic return links
Higher transmission and reception rates
Improved technology:
Higher peak speeds
Integrated PEP and pre-fetch for
faster browsing and downloads
Affordable Consumer terminal pricing
High quality Outdoor Equipment (similar to
professional satellite equipment)
page 41
CONFIDENTIAL
June 2010
Adaptive Coding and Modulation
Downstream ACM and
upstream adaptive fade
mitigation provide high
availability and high
efficiency
Terminals in Clear-Sky receive
packets at high Information Rate
Transmissions to terminals
experiencing fade are
automatically sent at a more
robust code point
Large throughput advantage,
since clear sky conditions
usually prevail (typ. 95+%)
Static systems must transmit at
the more robust code point at all
times to achieve desired
availability
Leapfrog is most efficient
Adaptive Coding
and Modulation
ACM Throughput:
67.56 Mbps
Averaged over Year
Constant Coding
and Modulation
CCM Throughput:
27.6 Mbps
Averaged over Year
page 42
CONFIDENTIAL
June 2010
Services coverage KU band AB1 12.5 W
page 43
CONFIDENTIAL
Based on EIRP G/T coverage maps
June 2010
Available
> RIAN KU automatic consumer solutions with Teleco
CONFIDENTIAL
Ku band modems can be used on the same
subscription in different countrys, so the client can
move from the Netherland to his 2nd home in Spain
and take his modem with him.
CONFIDENTIAL
KU-SAT services over AB1
The Tooway™ service differentiation is done on a volume based allowance
over 4 weeks
During the night from 24:00 till 06:00 (GMT/UT) only 50% of the volume is
taken into account
Volume boosters of 500 MB can be bought if temporarily additional volume to
the FAP is required
Basic
Bronze
Silver
Max downlink
Kbps
3584
Max uplink
Kbps
384
Volume consumption in
MB
before Fair Access Policy
(*)
2400
4000
(**)
Gold
6000
(**)
12000
(**)
(**)
(*) When volume passes the volume thresholds, the user can experience lower speed. Contractual thresholds are defined as a weighted
average between forward and return to allow further flexibility to the user.
(**) VolumeFAP= (Volumeforward + 3 x Volumereturn)/2. During the night from 24:00 till 06:00 (GMT) only 50% of the volume is taken into account.
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CONFIDENTIAL
June 2010