Transcript EarthLink Professional Services

EarthLink Professional
Services
©2015 EarthLink. All rights reserved.
Today’s top IT concerns — sound familiar?
Protecting highly sensitive data (e.g. client data, financial information)
from specifically targeted attacks
Preventing IT security breaches
Data protection
Ensuring continuity of service for business-critical systems
(e.g. preventing DDoS attacks)
Understanding the full range of new technologies
that are available and how to use them
Managing change in IT systems and infrastructure
Ensuring IT systems are used fully to maximize
the return on investment (ROI) of IT
Making decisions about future IT investments
Dealing with cost restraints
Planning for and recovering from failure or destruction of IT infrastructure
0%
10%
20%
30%
The Top 4 issues are security-related
Source: IT Security Risks 2014: A Business Approach to Managing Data Security Threats, Kaspersky Lab 2014
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40%
IT is feeling the pressure more than ever.
• 56% of IT executives feel their
IT budgets are somewhat or
very inadequate to meet the
needs of the business. 1
• Routine network operations
(“keeping the lights on”) are
demanding majority of IT
resources:
– 80% of IT staff time is spent
doing routine maintenance
tasks, meaning less than 20% of
IT resources are spent on
strategic activities.2
Sources:
1. IT Spending and Staffing Outlook for 2015, Computer Economics
2. Gartner Predicts, Gartner Group 2012
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©2015 EarthLink. All rights reserved.
These headlines are all-too common…
49%
of data breach incidents involved a
malicious or criminal attack.
The total average organizational cost
of data breach is $6.53 million.1
DEC
2013
APR
2014
SEP
2014
Target hacked for
info on more than
100M customers3
Heartbleed bug in
OpenSSL leaves
2M+ servers
vulnerable to
unencrypted data
leaks4
Home Depot
announces 54M
credit cards were
breached5
134
NOV
2014
Sony Pictures
massive hack
compromises nearly
every piece of data
within its network6
Mean time between an initial
malicious attack until a resulting
breach is detected.2
FEB
2015
MAY
2015
SEP
2015
Anthem announces
data breach of 80M
customers and
employees records7
Sally Beauty
confirms second
payment card
data breach7
Experian/T-Mobile
announce data
breach of 15
million records7
Sources: 1. 2015 Cost of Data Breach Study, Poneman Institute / 2. Trustwave, 2014 / 3. NY Times / 4. IBM X-Force Threat Intelligence Quarterly 2014 / 5. KrebsOnSecurity.com / 6. RetailingToday.com, 2015 / 7. WSJ.com, 2015
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Time to rethink the IT staffing model.
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What if you could remove the burden of
routine network operations and identify
security vulnerabilities to your data
network before they become a threat?
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EarthLink Professional Services uses
proprietary tools and customized
diagnostic tests to evaluate your
network, help select cloud vendors,
assess security vulnerabilities and
perform necessary migration and
configuration services.
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Optimize
your
network
Free-up
your IT
resources
Validate your
compliance
with PCI DSS
regulations
Safeguard your
network by
anticipating and
correcting security
liabilities
EarthLink Professional Services Framework
Diagnostics
Network
Compliance
Analyze performance against
actual business requirements
PCI DSS & HIPAA requirements
Security
-Vulnerability Assessments
-Attack & Penetration Testing
-Security Program Assessment
Cloud Advisory
Virtualization Assessment and Cloud Vendor Selection
Migrations
Cloud Server and Desktop OS
Configurations
Design and Implementation of CPE
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EarthLink Professional Services Approach
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Analysis of network performance versus actual business requirements and
recommendations for optimal network sizing and configuration
Analysis of physical and server infrastructure to identify virtualization
opportunities and develop a cloud strategy
Evaluation and selection of third party cloud providers
Evaluation of PCI DSS and HIPAA compliance
Security diagnostics:
– External Vulnerability Assessments to identify known software and configuration
vulnerabilities
– Attack and Penetration Testing using complex hacking tests designed to identify
security risks
– Security Program Diagnostics to build an effective security monitoring program or
identify gaps in existing program
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Server and desktop OS migrations
Configuration assistance with design and implementation of CPE (routers,
switches, firewalls, WiFi, physical plant and cabling)
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Benefits of EarthLink’s Professional Services
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Designs your network according to your business requirements
Identifies workloads best suited for virtualization and allows you to achieve
optimum ROI
Selection of the leading cloud IaaS provider (i.e. Amazon, Windows Azure,
SoftLayer) that best matches your needs based on in-depth analysis of your IT
infrastructure
Identifies threats and vulnerabilities to your network before they turn into costly,
brand-damaging data breaches
Proprietary security diagnostic tools and techniques tailor the assessment to
provide maximum protection against known threats
Helps meet complex HIPAA and PCI DSS regulatory requirements
Removes burden of tactical network operational tasks so you can focus your IT
resources on key initiatives
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©2015 EarthLink. All rights reserved.
How can EarthLink Professional Services help me?
Case Studies:
– A large national fitness club chain had been using self-reporting in their
attempts to comply with the PCI standard. Realizing their attempts were
insufficient to avoid costly data breaches and PCI penalties, they engaged
EarthLink to conduct a compliance diagnostic as well as vulnerability scanning
and penetration testing. The results showed only 34% compliance and
significant security shortcomings. EarthLink identified the exposures and
provided remediation recommendations to safeguard their network and
prevent a serious data breach.
– A manufacturing company was seriously impacted by variable outages with
their existing cable network provider. They also had key high availability
network equipment that was being unused, due to a lack of IT staff for design
and configuration. The customer engaged EarthLink to help with network
design, mapping out a vital secondary connectivity plan, as well as
configuration of their unused equipment. The result was redundant, high
availability connectivity to ensure a stable network environment.
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EarthLink Professional Services Resources
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Justin Piotroski, Director of Professional Services
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Jeff Smith, Professional Services Consultant
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Jeff has worked in IT for over 17 years, focusing on infrastructure and planning for customers. He has held consultative sales
engineering roles for Xerox and StorageTek, working directly with customers to design complex solutions. In his most recent role
as Director of Project Management for EarthLink, Jeff had direct responsibility for hundreds of infrastructure migrations and
virtualizations. Jeff is a certified Six Sigma Green Belt professional.
James Blake, Professional Services Consultant
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Justin has led Technology sales & Professional Services for various companies over the last 10 years, and has consulted to both
SMB and Fortune 500 companies on infrastructure and network design. In 2006, Justin took over the Enterprise sales effort for a
managed service provider who specialized in providing engineering support for high availability IP infrastructure. It was here
Justin entered the world of IT consulting where he has since built and managed Professional Services organizations since 2008.
James’ experience in IT spans more than 14 years, leading operational functions and sales for an IT Managed Services Provider
targeting compliance-driven organizations. James has his certification in Information System Auditing (CISA) from the
Information Systems Audit and Control Association. He is also certified as a sales professional with VMWare and Amazon Web
Services.
Bob Milne, Professional Services Consultant
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Bob has over 20 years of experience in IT consulting, managed services and implementation services. Bob’s track record includes
over 10 years at IBM as a Practice Leader and Managing Principal for IBM Information Technology Services, leading consultants,
architects and IT specialists to develop innovative solutions for IBM clients. Bob is ITIL certified and is an IBM Certified Consultant
and Confirmed Principal.
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Why EarthLink?
Delivering value to your business
every day.
• Protects your mission-critical
data
• Right-sizes your network
• Reduces IT expenses
• Increases productivity
• Ensures compliance
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