Transcript HERMES SoftLab

Telecommunication Solutions
www.hermes-softlab.com
HERMES SoftLab (HSL)
 European-based company specialized in
software & e-business solutions
• telecom
• e-Banking
• data & storage management
• network & systems management
• Web services
 Value-added engineering for leading high-tech
vendors
 Highly qualified international staff – 550 employees
www.hermes-softlab.com
Campuses & Client base
Worldwide network of sales & software campuses
Stuttgart, Vienna,
Budapest, Sarajevo
Mt. View, CA
International blue-chip vendor & client base
Hewlett-Packard
Ericsson
Agilent Technologies
Sixt
www.hermes-softlab.com
Milestones
1990
HSL established by four partners.
1993
HP & HSL partner on Omniback II product line and the
HP OpenView family of products.
1997
World Economic Forum honors HSL as top performing
CEE Global Growth Company.
HSL awarded ISO 9001/TickIT Certification from British
Standards Institute.
1998
Winner of the European Marshall Award sponsored by Citibank
and the Wall Street Journal Europe.
Finalist of the European Quality Award confered by the European
Foundation for Quality Management.
1999
HERMES SoftLab becomes a joint stock company.
2000
HSL acquires ZASLON, a pioneer in e-Banking solutions.
www.hermes-softlab.com
Services & products
Financial
• Vendor- R&D
Acceleration
• End User-Integration,
Implementation, and
Consulting
Products:
•Various Distribution
Storage
Network & System Management
Embedded
Web Services & e-Services Technology
www.hermes-softlab.com
Mobile/Telecom
Services:
M-Ticketing
Telecommunication Solutions
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HSL is a provider of innovative software
services and products to mobile operators.
HSL is committed to helping mobile operators
achieve competitive and technical
advantages.
Experts in the field of embedded systems in
the telecommunication industry.
www.hermes-softlab.com
Strategic areas
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Focused on the mobile providers market
Early developers of mobile data service
provisioning for European mobile operator with
SSM platform
Productize technologies developed for mobile
operators
Complement HSL offer with consulting and
implementation services
www.hermes-softlab.com
Telecom Key clients
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Ericsson – Sweden
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Agilent Technologies GmbH
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Hewlett Packard Consulting (HPC)
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Mobitel – leading Slovenian mobile operator
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Westel 900 – Hungarian mobile operator
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Ericsson - Austria
www.hermes-softlab.com
Mobile phone generations
Network Technology
IP / VOIP to handset, IP
core networks. IPV6
Efficiency/cost/scalability gains, rather
than major capability changes
Broad range of mobile services in
consumer devices, high-speed
data (128 Kbps), mobile
multimedia
SS7, CDMA2000, EDGE,
Wideband CDMA, IP
network core. IPv.4
IP packet data, GPRS,
3GPP2, A.S001
TDMA,
CDMA,
GSM
4G
3G
2.5G
2G
Data Services
Analog
1G
“Always on” apps.,
packet data (50 Kbps),
increased device
diversity,
Voice, slow
limited
data (9.6 Kbps),
WAP...
multimedia
Analog
1980
2000
2002
2010
Source: Gartner Research
www.hermes-softlab.com
Development of mobile networks
First-generation (1G): Analog and data transmission via modems
Second-generation (2G): the current generation - mobile networks with
digital circuit-switched connections for voice and data, only low-speed data
2.5-generation (2.5G): technologies such as GPRS support packet-switched
medium-speed data, providing a much-improved application platform with
reduced latency, asynchronous applications and the potential for “always on”
applications with data charged on a per-packet basis rather than on a
connection-time basis.
Third-generation (3G): to be deployed in 2002 and offer higher data rates
(realistically around 100 Kbps to 300 Kbps), sufficient for more data-intensive
and multimedia applications; core of a 3G network likely to be IP-based.
Fourth-generation (4G): still an ill-defined concept; likely to involve
efficiency improvements and ubiquitous use of IP for voice and data.
Source: Gartner Research
www.hermes-softlab.com
Industry trends
What Is Driving the Mobile Phenomenon
Economics
Airtime cost, device
costs (e.g., $35 phone
chip sets by 2005,
disposable phones)
WAP, iMode, J2ME,
Bluetooth, locationsensing, 2.5G, 3G
networks
Social Trends
Fashion: the “always on”
generation, entertainment,
electronics as a lifestyle
accessory.
Anywhere, anytime
commerce, cost
reduction/self service,
bridge supply chain gaps
Technology
Business Needs
Source: Gartner Research
www.hermes-softlab.com
HSL Milestones
1998 Initiated development of SW solutions for the
telecom industry.
1999 52 engineers, 3 key clients & over 10 projects
2000 95 engineers, 6 key clients & over 15 projects
2001 Development of SW infrastructure and services
to provide mobile operators m-commerce, mobile
Internet and multimedia capabilities in an
environment where mobile devices are
ubiquitous.
www.hermes-softlab.com
Telecom expertise
 Specialized in areas:
 Mobile Internet
 Speech technology
 Monitoring and controlling applications
 Value-added services
 Mobile services provided by Smart Service
Mediator (SSM) platform
 R&D in 3rd generation mobile technologies
www.hermes-softlab.com
Smart Service Mediator (SSM)
An open, extensible platform for mobile data
services solutions.
Mobile Operator
Database
Synchronization
Mobile
Telephone
Network
Billing Info
CRM/Billing
Database
E-M-Service Providers
Push
dispatcher
SSM
Fixed
Telephone
Network
Bank
Database
e-Comm.
Internet
Stocks
HTTP/HTTPS Pull
INFO
Users
www.hermes-softlab.com
SSM Platform
Content
Aggr.
Portals
Email
Info
WapP
WebP
VoiceP
Quiz
IH
SMS2V
DM
MaCs
IPB
Games
Service &
Content
Providers
Banks
Easy and Economical
Extensibility
Chat
SME
SSM SDK
SSM
SERVICES
SSM
Channel
Management
BILLING
SMS
SSM Client Apps
CRM
WAP
TRANSPORT
HTTP
VOICE
www.hermes-softlab.com
GP
Presence and
Location
POP3 e-speak
HSL Voice Portal
Voice user interface enables:
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SMS messages to Voice
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“Listening access” to messages & Web-based
info and services
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Available anytime, anywhere
Mobile Users / Wireless Mobile Computing appliances
VOICE/
TEXT
Voice Portal
INTERNET
e-speak
Service Providers / SDK
www.hermes-softlab.com
High Availability
WAP
Security modules
Billing
Profile Management
SMS
Mobitel case study
SSM platform
SSM platform provides mobile users instant access to
mobile commerce and wireless Internet transactions,
enables billing processes for SMS, WAP, Internet
and Voice based services.
SMS
Mobile
customers
SMS
Mobile operator
Mobile Users / Wireless Mobile Computing appliances
VOICE/
TEXT
SSM PLATFORM
INTERNET
e-speak
Service Providers / SDK
www.hermes-softlab.com
High Availability
WAP
Security modules
Billing
Mobile
Serviceproviders
Providers
Service
Profile Management
SMS
Voice
Mobitel case study
Value-added services
•MOBI-SMS
•MOBI-FRS
•Providing information
•Application for financial
for Mobitel SMS info
commercial operation in
service
Mobitel
•MOBI-Imenik
•Phone directory on SMS
•MOBI-Beleznica
•Mail service for mobiles
FINANCIAL SOFTWARE
•MOBI-Igre
•Games over SMS
MOBILE OPERATOR
•MOBI-SAT
•Implement different
Value Added Services
VALUE-ADDED SYSTEM
FOR MOBILE OPERATORS
PRE-PAID SYSTEM
MOBILE OPERATORS
•MOBI-I
•Filling pre-paid account
over the internet
•MOBI-EON
•System for pre-paid users
paying via credit card
•MOBI-II
•Invoice list on the
internet
•MOBI-C3
•Customer call center
•MOBI-IPG
•Phone help system for
LATEST ACHIEVEMENTS
call center
•MOBI-VRT
•Virtual Telephone
•MOBI-VT
•Speech Technology (IVR;
Text < > Speech)
•MOBI-MaCS
CALL CENTER SOFTWARE
•Monitoring and
Controlling applications
•MOBI-CA
•Certificate Authority
•MOBI-Info
•Content providing system
•MOBI-WAP
•WAP PORTAL
•MOBI-Research
•Various research
prototypes, feasibility
studies, proposals,
external reference
specifications,
investigations
•MOBI-Framework
•SSM – Mobile Middleware
www.hermes-softlab.com
M-Ticketing case study
Voice & Internet browsing for event viewing,
ticket reservations and purchasing.
Mobile Users / Wireless Mobile Computing appliances
SSM PLATFORM
INTERNET
e-speak
Service Providers / SDK
www.hermes-softlab.com
High Availability
VOICE/
TEXT
WAP
Security modules
Billing
Profile Management
SMS
e-Sixt Case Study
Sixt Rent-a-Car transformed into online
car rental, leasing & tourist service
Amadeus Global
Distribution System
Mobile Users / Wireless Mobile Computing appliances
Sixt legacy system
VOICE/
TEXT
SSM PLATFORM
INTERNET
e-speak
Service Providers / SDK
www.hermes-softlab.com
High Availability
WAP
Security modules
Billing
Profile Management
SMS