Transcript Polycom QDX 6000 Sales Training

Polycom QDX™ 6000
Customer Briefing
QDX 6000 Customer Briefing | 2009
1
Agenda
Introduction of the QDX™ 6000
Benefits and Features
QDX™ 6000 Applications
QDX™ 6000 Services
Wrap-up
QDX 6000 Customer Briefing | 2009
2
Polycom QDX 6000™
For organizations looking to enhance productivity, the QDX
6000 combines the best value in high resolution video
conferencing with unprecedented performance at low
bandwidths, simplified setup and ease of use.
QDX 6000 Customer Briefing | 2009
3
Product Positioning
HDX 8006
HDX 9000
HDX 8002/4
HDX 7000
Price
HDX Series
VSX Series
QDX 6000
Traditional
High Resolution
High Definition
QDX 6000 Customer Briefing | 2009
4
Key Benefits and Features
QDX 6000 Customer Briefing | 2009
5
QDX 6000 Key Messages
Best Value and Rapid ROI
 Best balance of quality, performance, simplicity and affordability
 Low street price puts high quality video conferencing within reach of small- and
medium-sized teams and organizations who can experience quick ROI
 Save real, hard dollars by quickly reducing business travel expenses
Increased Productivity
 Helps organizations work faster, smarter, cheaper and more effectively across
distances
 Excellent face-to-face video quality with the opportunity to share critical work
through a variety of high resolution peripherals (DVD’s, document cameras, PCs)
 Enable a new generation of video users to do more with less and increase their
productivity
Video for Everyone
 Expands high resolution video use to the public Internet
 Addresses untapped markets and applications where video has been too
expensive, complex, difficult to use or required too much bandwidth.
QDX 6000 Customer Briefing | 2009
6
QDX 6000 Feature Awareness
Best Value / Rapid ROI
 High resolution at bandwidths from 256 Kbps up to 4Mbps
 Dual monitor support to show content and people on two screens
 CD quality audio with Siren™ 22 and StereoSurround™
 High quality wireless content sharing included (People + Content IP)
 Widescreen native support (16:9) but also works with standard TVs (4:3)
Increased Productivity
 Share various types of content including electronic (movies, spreadsheets,
presentations, jpegs) or physical items (barcodes, envelopes, marketing materials)
 Include up to five video sources (cameras, PC, document camera, DVD player)
Video for Everyone
 Optimized for excellent voice, video and content quality – even at low bandwidths
 Protected with Polycom Lost Packet Recovery™ (LPR) for consistent quality in
congested network environments or when using the public Internet
 Secure video conferencing using AES encryption
 Closed caption and messaging for hearing impaired or for second languages
QDX 6000 Customer Briefing | 2009
7
QDX 6000 Key Benefits
Expect ultimate performance regardless of IP network conditions



Provide consistent quality to/from home workers or field deployments with incredible
QoS for IP packet loss
Enjoy the expert lecturer in remarkable clarity – even on ‘dirty networks’ or over the
public Internet
Confidently share complete X-Ray’s, MRI’s or live diagnostics despite packet loss of 5%
or more
Competitor at 5% packet loss
Polycom at 5% packet loss
QDX 6000 Customer Briefing | 2009
8
Simple Set Up – Key Differentiator
5 connections and you are up and running!
Connect your camera
Connect to the Internet
Power
Connect a high resolution,
wide screen display
with color coded connectors
that match most displays
Connect your
wideband microphones
QDX 6000 Customer Briefing | 2009
9
Robust Video & Audio Inputs/Outputs
QDX 6000 Customer Briefing | 2009
10
Potential Applications
QDX 6000 Customer Briefing | 2009
11
QDX 6000 Unique Customer Attributes
Require affordable solution that will pay for itself in 1-2
business trips – rapid ROI
Have small deployment of geographically dispersed
teams (3-5 locations)
Desire to convert spending from travel to technology
while enhancing communication and productivity
 Visit with customer over video instead of traveling
 Conduct meetings or quarterly updates over video
Require easy to use system with minimal IT support
Leverage public Internet for cost effective IP bandwidth
QDX 6000 Customer Briefing | 2009
12
Target Customer Examples
Education




Affordability fits within tight budgets and grants
Expands distance education network
Easily bring in remote students or lecturers
Inter-campus connectivity
 Continuing education
 Enhance research teams and projects
Medical
 Place low cost units in patient rooms or homes for remote diagnostics/care
 Connect smaller, sister hospitals to main facility – admin, training
 Bring in experts or consultants – review patient files or images
Boutique Firms (consultants, law firms, virtual CxO’s)
 Communicate with clients over video instead of travel
 Tie in knowledge workers or home/remote offices for meetings or training
 Promote video technology as a value-add for customers
QDX 6000 Customer Briefing | 2009
13
Services
QDX 6000 Customer Briefing | 2009
14
QDX 6000 Included Service & Support
QDX 6000 is designed to be easy to set up – right
out of the box
Included in the purchase is an installation video,
walking through set up and first call
QDX 6000 comes with a year of unlimited parts and
labor warranty
 Just call 1-800-POLYCOM and a replacement unit will be
sent within 14 business days
Troubleshooting tips are located in the online
manual
QDX 6000 Customer Briefing | 2009
15
QDX 6000 Additional Support Services - alacarte
Installation – options for both over the phone and in person
1 and 3 year support contracts
 Premier
 Software Upgrades and Updates
 Advance Hardware Replacement
 Unlimited Technical Phone Support
 eSupport and online tools
 Premier Plus – includes all of the above plus Onsite field support
Professional Services offer consulting in a number of key
areas, such as network consulting, assessment, project
management and implementation
Other Elite services available upon request
QDX 6000 Customer Briefing | 2009
16
Questions…
QDX 6000 Customer Briefing | 2009
17
Thank you!
Copyright © Polycom, Inc. 2009 All rights reserved.
18
QDX 6000 Customer Briefing | 2009