Transcript PPT - Pandey - Microsoft Research

Challenges in the Enterprise
Sunjeev Pandey
Sr. Director - GTS
Microsoft IT
Microsoft IT Data
10,000+ network
devices
300,000+ PCs and devices
9.5M+ remote connections
per month
Dublin
Redmond
Tukwila
Silicon Valley
500k+ intrusion attempts/probes/scans
per month
Tokyo
Singapore
92,000 end users
408 Buildings in 89
Countries (25% ICO)
100,000+ email
accounts
3M+ e-mail messages
per day internally
99.99% availability
Microsoft IT $ Spend
FY05
Breakdown
Functional View
Applications
60%
App Development (29%)
App Support (31%)
Infrastructure
40%
Cost Element View
People
Data & Voice
Hardware
Facilities
Software*
Network (14%)
Data Center (7%)
Employee Services (5%)
Voice (5%)
Helpdesk (5%)
Security (3%)
* Software = 5% If MS software
were included
30%
New
Capability
Increases
value
70%
Sustaining &
Running
Existing
Capability
Decreases
maintenance
delivery
45%
New
Capability
55%
Existing
Capability
72%
16%
5%
5%
2%
Wish List
• Security – volume, sophistication, surface area
•
•
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•
•
of attacks increasing
Privacy/IP protection – globalization,
technology presents new challenges
End to End view – from the client perspective
Proactive – self detect faults, service view,
“bread crumbs” for diagnosis
Ubiquitous - Global, secure access from
anywhere via any device
Instrumented – standard instrumentation to
enable utility view of costs, what if modeling,
etc.