Transcript Network Services Programs - T

U.S. General Services Administration
Federal Acquisition Service
Integrated Technology Service
How Network Services Program Can Support Your Agency
Network Services Programs
… enabling Great Government Through Technology
Chuck Wokutch
Service Delivery
Federal Acquisition Service
Network Services Programs
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Who We Are
What We Do
How We Do It
Our Products
What’s In It for You
Additional Information
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Federal Acquisition Service
Integrated Technology Services Organization
General Services Administration (GSA)
Paul F. Prouty, Acting Administrator
Federal Acquisition Service (FAS)
James A. Williams, Commissioner
Integrated Technology Services (ITS)
Edward J. O’Hare, Assistant Commissioner
Acquisition
Operations
James Connors
Network Services
Programs
Karl Krumbholz
GWAC and IT
Schedule
Programs
Planning and
Portfolio
Management
Infrastructure
Optimization
Mary Powers-King
Kevin Conway
Fred Schobert
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Federal Acquisition Service
ITS Portfolio
Delivering leading-edge information technology solutions
to enable Great Government Through Technology
Governmentwide
Acquisition Contracts
(GWACs)
IT Schedule Programs
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Fully competed Indefinite
Delivery Indefinite
Quantity (IDIQ) contracts
enabling the purchase of
a partial or total
Information Technology
(IT) services-based
solutions worldwide
Network Services
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Flexible customer access
worldwide to the full-suite
of commercial
telecommunications and
networking solutions
Integrated
Technology
Services (ITS)
Providing Federal, State,
and Local customers
with direct order and
delivery of leadingedge, high-quality
commercial information
technology products,
software and services
Strategic Solutions
----------------------------Offering identity
management solutions
and strategic sourcing
support satisfying
Federal IT mandates
including:
• HSPD-12
• E-Authentication
• SmartBUY
• IPv6
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Federal Acquisition Service
Integrated Network Services Programs (National & Regional)
Director
Network Services
Programs
Karl Krumbholz
Deputy Director
Network Services
Programs
Service
Development
Program
Management
Region 1
New England
Network Services
Region 2
Northeast and
Caribbean
Network Services
Region 7
Greater Southwest
Network Services
Service
Delivery
Region 3
Mid-Atlantic
Network Services
Region 8
Rocky Mountain
Network Services
Region 4
Southeast
Network Services
Region 9
Pacific Rim
Network Services
Regional
Programs
Management
Transition
Management
Region 5
Great Lakes
Network Services
Region 10
Northwest/ Artic
Network Services
Region 6
Heartland
Network Services
Region 11
National Capital
Region
Network Services
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Federal Acquisition Service
What We Do:
• Network Services Programs enables Great
Government Through Technology By:
▬ Developing,
▬ Delivering, and
▬ Managing telecommunications services and
IT solutions to meet current and future needs
of Federal Agencies and Departments in
support of your global missions and functions
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Federal Acquisition Service
How We Do It:
• By effectively leveraging competition
• Thus offering the best available
telecommunications services and IT solutions to
Federal Agencies and Departments
• At the best overall price in the marketplace
• And delivering a fully integrated approach
allowing you to focus on meeting your mission
requirements
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Federal Acquisition Service
Our Products: Network Services Programs
Offers
• Fixed price, global, commercial
telecommunications contracts
• Network-based IT applications or custom
designed network solutions
• Regional Telecommunications Services
contracts
• Dedicated Customer Support Services
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Federal Acquisition Service
Network Services Contract Vehicles
Award Date
No. of
Service
Providers
Networx Universal
March 29, 2007
3
Networx Enterprise
May 31, 2007
5
Various
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May 2, 2007
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June 28, 2007
1
Various
Multiple
January, 2003
Multiple
Various
Multiple
January 11, 2008
Multiple
Contracts
Managed Trusted IP Service (MTIPS)
SATCOM II
Federal Relay
Regional Programs
Connections
FTS2001 Bridge/Crossover
Telecom Expense Management Svcs (TEMS)
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Federal Acquisition Service
Networx is:
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Federal Acquisition Service
Networx Universal:
• 48 Services Spanning: Telecommunications, IP based,
Optical, Security, Wireless, Management and Applications,
and Special Services
• National and international coverage required
▬ Minimum requirement -provide service to over 24,000 buildings (over
9,600 SWCs)
▬ International coverage varies
• Strong competition for best prices
▬ Awarded pricing levels are lower for similar services as compared to
current FTS contracts
• Length: four year base with three 2-year options
• Awarded March 2007 to
▬ AT&T Corporation – 44 services
▬ Verizon Business – 41 services
▬ Qwest Government Services, Inc. – 39 services
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Federal Acquisition Service
Networx Enterprise:
• 50 Services Spanning: Telecommunications, IP based,
Optical, Security, Wireless, Management and Applications,
and Special Services
• National coverage required; international coverage optional
▬ Much less mandatory coverage than Universal (300 buildings
and 218 SWCs)
▬ International coverage varies
• Length: 4-year base with three 2-year options
• Awarded May 2007 to
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AT&T Corporation – 42 services
Level 3 Communications LLC – 20 services
Qwest Government Services, Inc. – 34 services
Sprint – 30 services
Verizon Business – 30 services
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Federal Acquisition Service
Networx: SLAs to Ensure Performance
Telecommunications Services
Communications Transport
– Voice
– Circuit Switched Data
– Toll-Free
– Combined
– Private Line
– Frame Relay
– Asynchronous Transfer Mode
– Ethernet
IP-Based
KPIs
– Premises-Based IP VPN
Av (SDP-to-SDP)
– Network-Based IP VPN
Latency
– Voice Over IP Transport
Grade of Service (i.e.
– IP Telephony
Packet Loss)
– Internet Protocol
Jitter
Optical
TTR
– Synchronous Optical Network
– Optical Wavelength
Management & Applications Services – Dedicated Hosting
Access Services – Wireline Access (Enterprise Only)
Credits
Av (SDP-to-SDP)
Grade of Service
Jitter
TTR
On-Time Provisioning
Billing Accuracy
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Federal Acquisition Service
Networx: Security Services
– Managed Firewall (MFS)
– Intrusion Detection and
Prevention (IDPS)
– Managed E-Authentication (MEAS)
– Vulnerability Scanning (VSS)
– Anti-Virus Management (AVMS)
– Incident Response (INRS)
– Secure Managed Email (SMEMS)
– Managed Tiered Security (MTSS)
– Managed Trusted IP Service (MTIPS)
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Federal Acquisition Service
MTIPS: Managed Trusted IP Service
• MTIPS being added to Networx contracts to meet
OMB M-08-05 for Trusted Internet Connection (TIC)
• MTIPS will include an Einstein 2 Enclave – with Passive
Detection Capability
• MTIPS also includes the following components:
▬ Security Operations Center (SOC) for Agency Protection
▬ Transport from Agency WAN to TIC Portal
▬ Redundant Internet Access Service
▬ Supply Chain Risk Management (SCRM) Requirements
▬ Optional Features to Allow for Agency Unique Requirements
• Einstein 3 – Intrusion Prevention Capability will be added
to MTIPS as a future contract MOD
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Federal Acquisition Service
MTIPS: Managed Trusted IP Service - Trusted
Internet Connection (TIC) Portal
Tier 1
ISP
Peering
Point
Hosted
Einstein
Enclave
SOC
Access
TIC Portal
Approved
External
IP Network
NOC
Rapid Response Loop
Tier 1
ISP
MTIPS Transport
US-CERT
Operations
Agency
Enterpris
e
WAN
&
Users
Managed Trusted Internet Protocol Service (MTIPS)
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Federal Acquisition Service
MTIPS: Features
• Encrypted Traffic
▬ Scan and filter incoming and outgoing email, web traffic and known bad
mail
• Agency Security Policy Enforcement
• Forensic Analysis
• Custom Reports
▬ Ad-hoc user defined reports
• Agency NOC/SOC Console - customized to Agency Requirements
• Custom Certification and Accreditation Support
▬ More stringent security controls
• External Network Connection
• Encrypted DMZ
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Federal Acquisition Service
SATCOM II: Reliable Communications
to meet a variety of Mission needs
Broadband Wireless
Connectivity
Non Line of
Sight
Point to Multipoint
Satellite
Portable/Mobile Point
to Multi-point
 Local Loop Diversity
Satellite WiFi Inside
Indoor
Equipment
 DSL or Cable Alternative
 Cellular
Backhaul
 Portable Access
 Mobile Access
 Voice/Data/Video
on a single device
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Federal Acquisition Service
SATCOM II Contractors: 16 Large Businesses
Americom Government
Services
Arrowhead Global
Solutions, Inc.
General Dynamics
C4 Systems
Hughes Network
Systems, LLC
ARTEL, Inc.
Intelsat General Corporation
AT&T Government
Solutions
Mackay Communications
DRS Technical
Services
Segovia, Inc.
Stratos Global Corporation
Electronic Data
Systems (EDS)
L-3 Global Communication
Systems (GCS)
TeleCommunications
Systems, Inc. (TCS)
Vizada (formerly Telenor
Satellite Services)
ViaSat, Inc.
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Federal Acquisition Service
SATCOM II Contractors: 9 Small Businesses
Psi Systems, Inc.
CVG, Inc.
RiteNet Corporation
DasNet Corporation
Skjei Telecom, Inc.
E&E Enterprises Global
Knight Sky Consulting and
Associates, LLC
Satellite Communication
Systems, Inc.
New Orleans Teleport, Inc.
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Federal Acquisition Service
Federal Relay:
• Established by Congress under Public Law 100-542, the
Telecommunications Accessibility Act of 1988
• Provides Federal employees who are deaf, hard of hearing
and speech disabled equivalent communication access
• Allows the general public (constituents) the ability to conduct
business with the Federal government and its agencies
• Enables Federal government agencies to meet their
obligation under Section 504 of Rehabilitation Act for their
employees and constituents with hearing and speech
disabilities in the workplace and public
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Federal Acquisition Service
Federal Relay: Service Offerings
• Telephonically-Based Services:
▬ TTY/Voice/ASCII (a.k.a. TRS)
▬ Captioned Telephone (CapTel)
▬ Speech-to-Speech (STS)
• Internet-Based Services:
▬ Video Relay Service (VRS)
▬ Internet Protocol (IP) Relay
▬ Relay Conference Captioning (RCC)
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Federal Acquisition Service
Regional Programs: Where We Are
New England
Region 01
AK
ME
VT
MN
MT
Rocky Mountain
Region 08
WA
Northwest/Arctic
Region 10
ND
WI
Northeast &
Caribbean
NY
Region 02
Great Lakes MI
Region 05
SD
WY
OR
NH
MA
CT RI
IL
ID
IN
OH
NJ
UT
Pacific Rim
Region 09
CO
IA
NE
NV
KS
Mid-Atlantic PA
The Heartland Region 03 MD
WV
Region 06
VA
MO
DE
National
Capital
Region 11
KY
CA
AZ
NM
HI
TN
OK
AR
Greater Southwest
Region 07
TX
NC
Southeast
Region 04
MS
AL
SC
GA
LA
FL
Financial
Services Center
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Federal Acquisition Service
Regional Programs: Nationwide Program
Statistics
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250 Telecommunications personnel
26 Metropolitan Area Acquisitions
120 Regional Contracts
300 Private Branch Exchanges (PBX)’s
900 Local service customers
1.5 Million telephone lines
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Federal Acquisition Service
Nationwide IP Broadband to the Desk-Top Vision
Local Switched
Service
IP Based
End-to-End Services
Agencies look to GSA to manage
the delivery complexities of
telecommunications services -to the desk top nationwide
Service Evolution over Time
• Federal agencies want interoperable, secure, optimized end-toend IP broadband telecom services
▬ moving away from disparate local telecom arrangements in place
across the agency today
• The expertise of the 200+ nationwide resources, combined with
the services and technologies available under the ITS contract
portfolio, offer Agencies an efficient and effective way to evolve to
broadband telecommunications services
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Federal Acquisition Service
What’s In It for You: Utilizing Network
Services Programs
• Saves your Agency/Department money
• Provides a robust portfolio of
domestic/international network solutions
• Supports Federal mandates
• Provides coordination of local service delivery
for Federal customers
• Makes new technologies available
• Provides exceptional customer support
• Allows you to focus on meeting your mission
requirements
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Federal Acquisition Service
Register now at http://www.networkservices.gsa.gov/ for the 2009
Network Services Conference and learn more about our exciting new
programs
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Federal Acquisition Service
For More Information:
• Contact Chuck Wokutch
▬ Phone (703) 306-6252
▬ Email [email protected]
• And visit http://www.gsa.gov/NetworkServicesPrograms
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