Transcript - pathSolutions

VoIP Performance Manager
Rapid Troubleshooting for
Data, VoIP, and Video
Confidential
Discovering Problems
3:09pm 2:36pm
20% Packet
Over-utilized
loss dueWAN link
to duplexcauses
mismatch
packet loss
x51
A
G
x41
B
D
F
H
E
x52
x43
I
C
x42
4:26pm
11:15am
Broadcast
storm due
Performance
degradation
caused by misto under-powered
router
configured network
printer
2
x53
Call Simulators Fail to Find Source
20% Loss
Detected
Install Agent
Install Agent
x41
D
G
A
B
x51
Test traffic injected into the network
F
H
E
x42
x43
I
C
x52
Result: You have no idea which link (A, D, E, F, G)
caused the packet loss between these two agents.
3
x53
Analyzers Fail to Locate Problems
20% Loss
Detected
Install Analyzer
x51
A
G
x41
B
F
D
H
E
x52
I
C
x42
Result: Analyzer has no idea where or why
packets went missing.
x53
x43
4
Solution Requirements
Detect:
 WHEN network problems occur
 WHERE network problems occur
 WHY network problems occur
Install & auto-configure in under 15 minutes.
Run on low-end hardware or VM (saves $$$).
5
How PathSolutions Works
All Switches and Routers are queried for
Install PathSolutions
information
A
B
x51
G
x41
F
D
H
E
x52
I
C
x42
Result: One location is able to monitor all links in
the entire network for performance and errors.
x53
x43
6
VoIP Performance Manager
Total VoIP Visibility™:
 Broad: All ports on all routers & switches
 Deep: 18 different error counters collected and analyzed
 Network Prescription engine provides plain-English
descriptions of errors:
“This interface has a duplex mismatch, and
this is the full-duplex side of that duplex
mismatch”
It acts like an extra Senior-level network engineer on your staff:
Discovering and helping to resolve network issues before they
become business problems.
7
Best Practices
Establish Baseline of Network Health
12% Loss from
Alignment
Errors
x51
A
G
x41
28% Loss from
Duplex
mismatch
B
F
D
H
E
x52
I
C
x42
11% Loss from
Collisions
7% Loss from
cabling fault
x53
x43
8
Best Practices
Repair Issues
12% Loss from
Alignment
Errors
x51
A
G
x41
28% Loss from
Duplex
mismatch
B
F
D
H
E
x52
I
C
x42
11% Loss from
Collisions
7% Loss from
cabling fault
x53
x43
9
Best Practices
Monitoring & Alerting
Alert MSP Portal
x51
A
G
x41
B
F
D
H
E
x52
I
C
x42
11% Loss from
Collisions
x53
x43
10
Call Path Analysis Report
7:56am
18% Loss from
FCS Errors
12:02pm
12% Loss from
Collisions
x51
A
G
x41
B
F
D
H
E
x52
x43
I
C
x42
11:32am
100% Transmit utilization
15% Loss from discards
Latency & Jitter penalty incurred
11
x53
Unique Agent-less Call Simulator
Test to any IP address that responds
to a ping:
• VoIP phones
• Gateways
• Router links
• Internet traceroute hops
Quickly Locate VoIP Phones
Phones tab identifies where (switch
and port) VoIP devices are connected
along with their health.
13
Easily Understood Web Reports
View current utilization of any
interface
Check historical usage of any
interface
Powerful Network Prescription
Network Prescription
provides deep error analysis
Additional error details are
provided to remedy the
problem
15
Handy Emailed Reports
Provides daily visibility into
overall network health
Easily drill down to problem
interfaces
Dynamic Network Map
WAN link current utilization
updates every 5 seconds for
complete network
performance visibility
17
Key Differences
 Comprehensive coverage
 Localization of errors
 Determination of exact error cause
 Continuous monitoring
 Less installation/configuration effort
 Centralized Alerting
18