Transcript Troubleshooting Voice Over Internet Protocol (VoIP) was

Professional Development
SCTE PD Staff
• Marvin Nelson – V.P. Professional Development
• Hugh Brydges – Director Advance Network
Technologies Development
• Joel Welch – Director, Certification and Program
Development
• Susan Parno – Operations Manager
Committees
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Professional Development – Gene White Chair
Certification Subcommittee – Pam Nobles Chair
Training Subcommittee – Jay Junkus Chair
Training Advisory Council – Joel Welch Chair
ET Program Subcommittee – Rotating Chair
Expo Program Subcommittee – Rotating Chair
CBL&D Program Committee – Rotating Chair
Cable Advisory Board – John Donahue Chair
Business Services Symposium – Rotating Chair
Professional Development
Cable-Tec Expo®
Conference on Emerging Technologies
Business Services Symposium
SCTE Live Learning™
Seminars
Distance Education Courses
SCTE InfoScope™
Certification
SCTE Cable College
SCTE Bookstore
Live Learning 2007
2007 Planned topics
Jan – IPV6: Deployment issues and Challenges
Feb – Best Practices: Ethernet Transport
Mar – Security
Apr – How does Cellular back haul work?
May – DOCSIS 3.0 Revisited
July – Switch Digital Video – A case Study
Aug – Carrier grade Ethernet: How to do it right
Sep – DOCSIS Set-top Gateway (DSG)
Oct – Troubleshooting Across Multiple Platforms
Nov – How to incorporate Mobility into the Mix
Dec – Channel Bonding: A technical Discussion
Live Learning 2006
2006 Topics
Jan – WiMAX/WMAN: Opportunity or Threat
Feb – OCAP: How does it work and what does it mean to Operators?
Mar – The DOCSIS M-CMTS Architecture
Apr – IP for the cable Engineer
May – Next Generation Networks
Jul – Commercial Services
Aug – IPTV: How it works
Sep – Making sense of Seamless Mobility
Oct – End-to-End Traffic Engineering
Nov – Enabling Technologies for profitable Ethernet Services
Dec – The Internet Multimedia Subsystem
LiveLearning 2005
2005 Topics
Jan – Home Networking Technologies
Feb – WiMAX in MSO Networks: Technical Primer & Applications
Mar – Digital Rights Management: Extending Conditional Access Throughout
the home
Apr – Managing Linear and Non-Linear Distortions in HFC Systems
May– PacketCable™ Multimedia: More than just VoIP
July – Commercial Insertion into Digital Programs Using SCTE 35 and Related
Standards
Aug – Security and Efficiently Distributing Video in a Whole-home Application
Sep – Fiber-to-the-x: Friend or Foe?
Oct – VoIP Protocols: SIP and MGCP/NCS
Nov – Should Cable Move to IPTV via Video over DOCSIS?
Dec – Troubleshooting VoIP in a DOCSIS Network
LiveLearning 2004
2004 Topics
April – PacketCable: Architecture, Equipment and Transport
May – Getting down to Business
July – PacketCable™: Provisioning the Service and Guaranteeing the Quality
Aug – PacketCable™ Reliability in the outside plant
Sept – CableHome™: Where are we and where do we go from here?
Oct – Core Optical Network Convergence
Nov – HD coming at Ya! The Ins and Outs of an Unstoppable Opportunity
Dec – Overview of the DOCSIS Set-top Gateway (DSG) Protocol
Emerging Technologies (ET)
ET focuses on the technologies expected to transform the cable
telecommunications industry in the next three to five years. Attendees
include chief technical officers, engineers, managers and industry analysts
who come to hear a strategic view of the future from the industry’s technical
leaders during ET’s comprehensive technical sessions.
ET 2007 Topics Covered
• Shiftier and Shiftier: Expanding Choice from Whenever to Wherever and Whatever Device
• Service Velocity and Next Generation Architectures: How do we get there?
• My Videos, Your Videos, Our Videos: The Future of TV Services is Personal, Customizable, and
Shareable
• Forward Advertising to the Lean Back Screen: Opportunities to Replicate Internet Advertising
Success in Television
• Look Ma, No Wires! Cable and Wireless Integration for Seamless Application Delivery
• Crossing the Lines: Service assurance in a Seamless, Inter-woven World
EXPO
EXPO Workshops
Thursday, June 21
8–9:15 a.m.
9:30–10:45 a.m.
11 a.m.–12:15 p.m.
Friday, June 22
Noon–1:15 p.m.
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1:30–2:45 p.m.
3–4:30 p.m.
Advanced RF/IP Troubleshooting for Broadband System Engineers
Back-Office Software Unification
Delivering HDTV Content Efficiently While Maintaining the Highest Standards of
Quality
DOCSIS® 3.0 Technologies & Services
Fundamental DOCSIS® Roadmap—Migrations
Fundamental IP Principles for the RF Engineer
Fundamental RF Quality Metrics for Digital Headend Engineers
Innovative Fiber Architectures & Implementation Considerations
Installing and Monitoring Switched Digital Video
July 1, 2007—"Cable's Dependence Day"
Making Sense of Home Networking
Monitoring, Capacity Planning and Traffic Engineering
Moving to the DOCSIS® Set-Top Gateway (DSG)
Switched Digital Broadcast
The Job Description for the Technician of Tomorrow
Troubleshooting Across Platforms
Using Fiber to Deliver Reliable Business Services
Using HFC Networks to Deliver Reliable Business Services
VoIP Scalability—Tiger by the Tail?
Wireless Technologies for Cable Operators
Symposiums
Fall 2004 Advanced VoIP Deployment
Spring 2005 Advanced VOIP II
Fall 2005 Commercial Services
Spring 2006 Network Management
Fall 2006 Business Services
Fall 2007 Business Services
New - First Symposium Fall 2004
PD intent was small symposiums hot topics to serve MSO systems engineers
Seminars
Troubleshooting Voice over Internet Protocol
Cable Technology for the Nontechnical Professional
Ethernet Transport
Wireless Plant Extensions
Delivering IP Telephony
Troubleshooting Voice over Internet Protocol
Six Cities Planned February – May 2007
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Boston, MA
Denver, CO
Chicago, IL
Tampa/St. Pete, FL
Charlotte, NC
San Jose, CA
Troubleshooting Voice Over Internet Protocol (VoIP) was developed in partnership
with ARRIS, Cedar Point Communications, JDSU and Sunrise Telecom
Troubleshooting Voice over Internet Protocol
• Description:
• The Troubleshooting Voice over Internet Protocol (VoIP)
seminar is designed to introduce participants to the
practical aspects of troubleshooting IP voice service as
delivered over a broadband HFC network at both the IP
Layer and the DOCSIS layer. The goal of the
Troubleshooting Voice over Internet Protocol (VoIP)
workshop is to reinforce participants' existing knowledge
of VoIP and develop new knowledge and skills relating to
the isolation and resolution of real-world VoIP technical
problems.
• Audience: Technical operations managers, plant
managers, technical supervisors, project managers,
senior technicians and engineers who have responsibility
for operating and maintaining VoIP systems
Distance Education Courses
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January – CCNA1: Network Engineering
March - IPv6; Impact on Cable Networks
April – Ethernet Transport
July - CCNA1: Network Engineering
July - IPv6; Impact on Cable Networks
August – SDV: Deployment Planning
October – Carrier-grade Ethernet
October – CCNA2: Routing Fundamentals
November – SDV: Deployment Planning
InfoScope
InfoScope™ is a searchable database of white papers
presented at various SCTE events.
Certification Program
SCTE certifications enable you, as an individual, to
demonstrate proficiency of technical knowledge that is
relevant to your career. Our certifications also serve to
provide employers with an industry-recognized
benchmark for technical expertise that may be
incorporated into the hiring, promotion and other
human resource management processes.
SCTE/JONESNCTI
We try not to duplicate what the MSO are doing! In this arena we are the certifying partner
unless requested by the MSO or its agents to be the actual trainer. SCTE customizes certification
programs under contract with MSO’S to meet MSO certifying requirements.
Certification Programs
SCTE CERTIFICATION
RELATED AREA OF
TECHNICAL EXPERTISE
Broadband Premises Specialist (BPS)
Customer Premises
Endorsements: Video, Voice, Data
Broadband Distribution Specialist (BDS)
Distribution network
Broadband Transport Specialist (BTS)
Transport Network
Broadband TelecomCenter Specialist (BTCS)
Telecommunications center (headend)
Endorsements: Video, Voice, Data
Broadband Communications Technician (BCT)
Installation and maintenance of all aspects of
the broadband network
Broadband Communications Engineer (BCE)
Technology behind all aspects of the
broadband network
NEW Certification
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Digital Video Engineering Professional (completed)
IP Engineering Professional (June 07)
VoIP Engineering Professional (Working group)
Network Transport Engineering Professional (Working Group)
*Note that titles are subject to change as each is developed and rolled out.
New certifications are targeted at network operations and engineering
personnel. Training support for these programs is expected to be tied in
with the SCTE Cable College program. SCTE may develop additional
support programs as part of the ongoing professional development
curriculum through seminars and future educational platforms.
SCTE Cable College at
Rochester Institute of Technology (RIT)
• In June 2006, extending its professional development
mission into the higher education arena, the Society of
Cable Telecommunications Engineers (SCTE)
announced the formation of the SCTE Cable College at
RIT. SCTE Cable College will deliver a comprehensive
cable-centric educational program for telecom
technicians and engineers in the cable industry. This
program will be delivered through courses and degree
programs offered by the Electrical, Computer and
Telecommunications Engineering department and the
Center for Multidisciplinary Studies and is a partnership
with The Cable College and RIT.
SCTE Cable College at
Rochester Institute of Technology (RIT)
Industry Segment
SCTE Cable College Program
Recognition
RIT degree issued
Network Managers
Masters Degree
Bachelors Degree
Associates Degree
Headend Technicians
Line Technicians
Video
RIT certificate issued
RIT certificate issued
Voice
Video
Multi-product/services
Technicians
Network
RIT degree issued
RIT certificate issued
Data
Voice
Data
Technical Fundamentals of
Cable Telecommunications
SCTE Cable College
certificate issued
Bookstore
The SCTE Bookstore serves as the platform for product
offerings of the Society. The bookstore contains books,
collected papers from conferences and symposiums, and
other learning resources available for purchase by the
membership. Each product in the bookstore is carefully
screened to ensure quality and applicability for the
industry.