Transcript Learning to Embrace Hosted VoIP

October 10-13, 2006• San Diego Convention Center, San Diego California
Learning to Embrace Hosted VoIP
Friday, October 13, 2006
1:15 p.m. – 2:00 p.m.
Bruce Chatterley, President & CEO
Speakeasy, Inc.
Contact:
206.971.5157
[email protected]
www.itexpo.com
The New Voice Standard
October 10-13, 2006• San Diego Convention Center, San Diego California
• VoIP hardware and software sales will reach
$5.5 billion by 2007.
• VoIP revenue is expected to grow to $2 trillion
by 2008.
• 70% of SMBs indicate they would prefer a
hosted VoIP solution to a premise-base.
www.itexpo.com
The Choice for SMB
October 10-13, 2006• San Diego Convention Center, San Diego California
• Phone calls made over computer networks.
• First PC-to-PC telephony application in 1995.
• Now matured into a fully developed leading edge technology.
www.itexpo.com
Telecommunications Options
October 10-13, 2006• San Diego Convention Center, San Diego California
•
•
Traditional PBX
IP PBX
–
– Must maintain PBX
system
–
Must maintain
PBX VoIP
• Hosted
system
– No PBX to maintain
Expensive to– Lowers capital
expenditures
distribute voice to
– Expensive to
– Feature rich
multiple locations
distribute voice to
– has
No long term
multiple locations – IP functionality
commitments
more
features
–
Feature
rich
but
Traditional
– Scales as needs change
enhancementsIP PBX
– Proprietary 3–– 7Employee
PBXexpensive
year commitment
moves/adds/changes via
– 3 – 7 year
– Expensive to web portal
investment
– Single vendor for voice
move/add/change
and data
employees– Expensive to
requires PBX– Reduced long distance
add/move/change
– Predictable monthly
vendor
employees –
pricing
requires PBX vendor
– Inexpensive long
distance
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Customer Example – Venture Capital
Firm with multiple offices
October 10-13, 2006• San Diego Convention Center, San Diego California
Voice
provider
T1
Long-distance
vendor
Data
provider
T1
T1
Speakeasy
network
4 Digit
Dialing
T1
Business
Office
Microsoft
A
Outlook
Integration
Voice
provider
Conference T1
and Web
Conferencing
Long-distance
vendor
PBX
PBX
Unified
Messaging
Conferencing
vendor
Data
provider
T1
T1
Business
Office
B
Conferencing
vendor
Call Forwarding,
Remote Office,
Sequential Ring
implementing
• AfterBefore
implementing
SpeakeasyHosted
HostedVoIP:
VoIP
–
–
–
–
–
Maintained
two
PBX systems
Simplified
to a single
vendor
fivein T1s
SingleRequired
Bundled T1
each office (voice and data)
Multiple
vendors
Advanced
features
between offices
Cost savings/Unlimited Long Distance
No PBX 50- 70% reduction Cost of Ownership
www.itexpo.com
How Hosted VoIP Works
October 10-13, 2006• San Diego Convention Center, San Diego California
COMPANY HEADQUARTERS
REMOTE SALES OFFICE
National VoiceOptimized IP-Network
Site A
Speakeasy VoIP-enabled
PSTN:
Traditional
Wireline
Network
Site B
Speakeasy VoIP-enabled
Your office phone system and
broadband network is simplified into
one service
Connects your business to Speakeasy's
network via a voice optimized T1 or
SDSL broadband connection
One provider for voice, long distance,
data, conferencing
www.itexpo.com
Work Smarter: Unique to VoIP
October 10-13, 2006• San Diego Convention Center, San Diego California
• Remote Worker
• Remote employees can have a local number
and appear to customers as if they're right
next door. A company has the ability to use a
decentralized work force without sacrificing
professionalism.
• Employees make long distance calls using
four digit dialing and avoid long distance fees.
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Work Smarter: Unique to VoIP
October 10-13, 2006• San Diego Convention Center, San Diego California
• Simultaneous Ring: Staying in Contact
• Incoming calls ring to multiple phones at the
same time – a primary phone and a cell
phone.
• Feature can be applied to all incoming calls, or
selected numbers.
• Reduce time spent checking several voicemail
boxes and increases customer satisfaction.
www.itexpo.com
Work Smarter: Unique to VoIP
October 10-13, 2006• San Diego Convention Center, San Diego California
• Microsoft Outlook Integration
• VoIP Communications Toolbar plug-in allows
users to access all of their VoIP features
directly from Outlook and Internet Explorer.
• The toolbar integrates with Outlook contacts,
making it easy to search for a number and
click-to-dial.
www.itexpo.com
Work Smarter
October 10-13, 2006• San Diego Convention Center, San Diego California
• Voicemail as email.
• Employees receive voicemail messages as
email attachments and reply back directly
through the system.
• Respond faster, improve workflow, and keep
audio message files indefinitely.
www.itexpo.com
Summary of Hosted VoIP Benefits
October 10-13, 2006• San Diego Convention Center, San Diego California
•
•
•
•
•
Total Cost of Ownership savings up to 60%.
Moves/Adds/Changes through web portal.
Dramatic Long Distance Savings.
Productivity Features unavailable with phone service.
Scalable
– No limit to capacity
– Expand or contract with minimal expense
• Meets the small business need for the “4 S’s”:
–
–
–
–
Single service provider for all core business communications
Single interface for support, “one neck to grab”
Single bill
Simple predictable flat rate pricing
www.itexpo.com