Transcript KX-NS1000

Document for Technical and Sales Training
KX-NS300
Basic Specification
Rev 0.2 September 6, 2013
Panasonic System Networks
PBX SE team
This document explains basic specification of KX-NS300 version 1.
It is recommended to know basic specification of KX-TDA100D and
KX-TDA600 before reading this document. However it is not required
to know KX-TDE, KX-NCP and KX-NS1000 before reading this document.
Specifications are subject to change without notice.
2
High-end
FY2014 Merchandising Plan
KX-NS1000
Pure IP-PBX
>/ 1,000 Ext.
KX-TDE600
KX-TDE200
KX-NCP500
Max. 68 Ext.
KX-TDE100
KX-NCP1000
Max. 992 Ext.
Max. 256 Ext.
Max. 256 Ext.
Max. 108 Ext.
NEW
KX-NS300BX
Hybrid IP-PBX
DISCON
Max. 128 Ext.
KX-TDA100DBP
Max. 128 Ext.
DISCON
Standard
DISCON
KX-TES824BX KX-TEM824BX
Max. 24 Ext.
KX-TEB308BX
Max. 24 Ext.
Max. 8 Ext.
SOHO
Mid. to large office
3
KX-NS300BX
Why NS300?
Support for various features enhances business productivity. The KX-NS300 offers a
Unified Communication System and it is suitable for small to medium sized businesses.
Cost Saving
• Expandability
• Backwards Compatibility
• IP Networking
Customer
Satisfaction
Improved Work
Efficiency
• Wireless Solution
• Built-in DISA
• Cellular Phone
Integration
• Call Centre Solution
• Voice Mail Solution
Assistant
• Communication
4
Cost
Saving
11. Expandability
KX-NS300 has expandability with optional cards and expansion cabinets.
- 48 Analog CO or 4 PRI/E1 with 6 Analog CO
- 128 SLT with 2 Digital PT or 64 SLT with 66 Digital PT (without D-XDP)
You do not need to discard KX-NS300 to increase capacity in future.
KX-NS300
without option
KX-NS300
6-CO
6-CO + 2-DPT + 16-SLT
16-DPT or SLT
6-CO + 2-DPT + 16-SLT
KX-NS
320
KX-NS
320
KX-NS
320
KX-NS
320
KX-NS
320
KX-NS
320
KX-NS
300
KX-NS
300
KX-NS
300
KX-NS
300
32 SLT
64 SLT
96 SLT
128 SLT
KX-NS320 is connected with KX-NS300 using dedicated cable (3m).
It is like KX-TDA600 and KX-TDA620 connection.
5
Version
2
Cost
Saving
12. Expandability
Capacity can be increased to 1,000 extensions using KX-NS300 version
2 software with KX-NS1000. (Hardware of KX-NS300 version 2 is same as version 1.)
You do not need to discard KX-NS300 to increase capacity in future.
KX-NS
320
KX-NS
320
KX-NS
320
KX-NS
320
KX-NS
320
KX-NS
320
KX-NS
320
KX-NS
320
KX-NS
320
KX-NS
300
KX-NS
300
KX-NS1000
1,000 Extensions
KX-NS
300
IP
Network
100 % Feature
Transparency
like TDA600
and TDA620
Max. 15 KX-NS300 with KX-NS320 can be slave unit of KX-NS1000.
KX-NS1000 works as “KX-TDA600”. KX-NS300 with KX-NS320 works as “KX-TDA620”.
6
13. Built-in for Main Cabinet
Cost
Saving
You can save cost because required hardware is built-in for KX-NS300.
- 2-ch DISA or Simple VM
(Simple VM specification is same as ESVM2 card on OPB3 card of KX-TDA100D.)
- Digital PT 2-port (+ 2 D-XDP)
- SLT 16-port with caller ID and message waiting
- Analog CO 6-port with caller ID
Analog CO can be used for paging port or external BGM port.
- 2-ch internal BGM (WAV file can be saved.)
RS232 is not supported.
- LAN port (10/100 Base TX) / USB port
SMDR is available using LAN.
- Power supply / External battery port
to KX-NS320 LAN
3-RJ45
1-RJ45
Analog CO
3-RJ45 for 6-ch
DPT
1-RJ45 for 2-DPT
Power failure transfer for 2 ch (CO-1/2 to SLT1/2)
SLT
5-RJ45
SLT 1-2 / SLT 3-4
SLT 5-8 / SLT 9-12
SLT 13-16
7
14. Built-in for Expansion Cabinet
Cost
Saving
Built-in hardware for KX-NS320 is as follows.
- SLT 16-port with caller ID and message waiting
- Power supply / External battery port
- Connection for KX-NS300 main cabinet
Cable to KX-NS300 is packed.
to KX-NS300
1-RJ45
Power Failure Transfer
SLT
2-RJ45 for 4-SLT
5-RJ45 for 16-SLT
8
Cost
Saving
15. Compatibility for Telephone
KX-NS300 has compatibility with Analog PT and old Digital PT.
You do not need to discard KX-T74xx / KX-T75xx Digital PT for KX-TD
series PBX such as KX-TD816 and KX-TD1232, when you upgrade PBX
to KX-NS300.
<Compatible PT>
KX-NS
300
Optional DHLC4 card is required to connect Analog PT or
KX-T74xx / KX-75xx Digital PT. KX-NS300 with 3 x KX-NS320
supports 8 DHLC4 cards for 32 these phones.
KX-NS300
DHLC4
KX-NS320
DHLC4
DHLC4
6-CO + 2-DPT + 16-SLT
DHLC4
16-SLT
APT
KX-T77xx
Old DPT
KX-T74xx
KX-T75xx
New DPT
KX-T76xx
KX-DT3xx
KX-DT5xx
IP Phone
KX-NT265
KX-NT3xx
KX-NT5xx
KX-UTxxx
KX-NT136, KX-NT400 and KXHGT100 are not supported.
DHLC4 supports KX-T76xx, KX-DTxxx and SLT also.
9
16. Card Installation for Main Cabinet
Two free slots are supported for extension.
Another two free slots are for trunk and
door phone.
Max. 1 card
Each 1 card
RMT (Modem)
EXP-M
(to NS320)
KX-NS300
Option
MPR
DHLC4 (Hybrid)
MCSLC8 (SLT)
DPH2 (Door phone)
DLC8 (DPT)
and
or (not “and”)
SD (M/S/XS)
DSP (S)
Max. 2 cards
Max. 1 card
LCOT6 (Analog CO)
Max. 1 card
MCSLC16 (SLT)
or (not “and”)
or (not “and”)
PRI30 / E1
DLC16 (DPT)
for Optional Trunk or Door
for Optional Extension
for Optional Trunk or Door
for Optional Extension
6-CO + 2-DPT + 16-SLT (Factory Built-in)
For example, if DLC16 is installed, other extension card cannot be installed.
DLC card including default 2-ch does not support KX-T74xx/KX-T75xx.
10
17. Card Installation for Expansion Cabinet
DPH2 (Door phone)
or
DPH2 (Door phone)
PRI30 / E1
or
Max. 2 cards
Max. 1 card
LCOT6 (Analog CO)
Max. 2
cards
LCOT6 (Analog CO)
LCOT6 (Analog CO)
or
DPH2 (Door phone)
DPH2 (Door phone)
DHLC4 (Hybrid)
or / and
MCSLC8 (SLT)
Max. 2 cards
LCOT6 (Analog CO)
or (not “and”)
Max. 1 card
or
LCOT6 (Analog CO)
PRI30 / E1
or
DLC8 (DPT)
or (not “and”)
Max. 1 card
MCSLC16 (SLT)
or (not “and”)
DLC16 (DPT)
PRI30 / E1
KX-NS320
Connection
to KX-NS300
(Factory Built-in)
for Optional Trunk or Door
for Optional Extension
for Optional Trunk or Door
for Optional Extension
16-SLT (Factory Built-in)
11
Cost
Saving
21. IP Extension
IP Phone including SIP Phone can be installed in remote office without PBX.
Telephone charge can be saved for call between main office and branch.
Telephone Company
Remote Office
(Branch)
Main Office
KX-NS
300
Digital PT
101
SLT
102
VPN
Router
SLT
103
IP Network
PBX
VPN
Router
KX-NT
104
SIP Pone
105
12
22. IP Software Phone with UC (CA)
Business
Improve
You can take your phone with your PC to your home or hotel.
“Software for Panasonic KX-NT” can be installed to your PC.
Panasonic provides UC application Communication Assistant also.
Office
Home or Hotel
KX-NS
300
Digital PT
101
SLT
102
VPN
Router
SLT
103
Software phone
with CA
104
IP Network
Panasonic
Network
Camera
You (Boss) can control employees using
software phone, CA, and network camera
anytime anywhere.
VPN
Soft
Camera
13
Cost
Saving
23. Capacity Expansion by IP
Currently you may need IP phone in remote office only.
However when your business expands in future, you can install 128 IP
phones in main office and remote office.
Main Office
KX-NS
300
Max.130
SLT and Digital PT
without D-XDP
DPT
Main Office
SLT
DPT
SLT
Max.160
SLT and Digital PT
with D-XDP
XDP = eXtra Device Port
Remote Office
IP Phone
KX-NS
300
Digital
XDP
DPT
IP Network
IP Network
IP Phone
Remote Office
IP Phone
Max.32
IP-Phone
Additionally
Total
192
Extensions
14
24. PBX to PBX Connection using IP
Cost
Saving
You can use PBX to PBX H.323 Network to call extension in other PBX
or customer in order to save charge of long distance call.
Public Telephone
Company (02)
Public Telephone
Company (03)
Public Telephone
Company (08)
Customer
02-8765-4321
Customer
08-4321-8765
IP Network
Sydney Office
Ext 101
02-3333-4444
KX-NS
300
Ext 102
03-1234-5102
Melbourne Office
Ext 203
03-1234-5203
Ext 204
08-7777-6666
Perth Office
Ext 305
08-7777-6655
When extension users in Melbourne or Perth dials 0/9-02-8765-4321,
call is routed automatically through PBX in Sydney.
- 02-xxxx-xxxx via PBX in Sydney
- 03-xxxx-xxxx via PBX in Melbourne
- 08-xxxx-xxxx via PBX in Perth
15
Cost
Saving
26. SIP Trunk Service
Even when customer calls call center in UK (for example), KX-NS300
installed in your country can receive the call using SIP trunk service
without high cost for international call.
Following is popular example in India using KX-TDE600.
KX-NS300 can support same feature.
in UK
Telephone
Company
SIP
Provider
(050)
IP Network
050-321-1200
Office in India
SIP
Trunk
SIP Phone
SIP Phone
050-123-4567 050-333-4444
DPT
SLT
SLT
Dial 050-321-1200
16
28. Paging over DECT Phone
Business
Improve
Paging over Panasonic DECT phone is available for hospitality and so on
using conference group call feature.
DECT Phone : KX-TCA175 / KX-TCA275 / KX-TCA185 / KX-TCA285 / KX-TCA385
3F
CS
Announce
from
Operator
DECT
w/ headset
2F
Employee
DECT w/o headset
Announce from
Operator
CS
Reply from
Employee
1F
CS
(After announcement)
I will go to the room.
I am on the 3rd floor
now.
KX-NS
300
(Announcement )
Can someone go to
room 302?
TV does not work.
Operator
Conference Group Call
All paged members can listen to both announcement and reply from some user.
17
31. Optional Card for Free Slot
Model
Symbol
Specification
KX-NS5170
DHLC4
4-port for any Digital PT / Analog PT /
CS (DPT I/F) / KX-TVM (DPT I/F)
and 4-port SLT without Caller ID and without
Message Waiting
KX-NS5171
DLC8
8-port for Digital PT : KX-T76xx / KX-DTxxx
and CS (DPT I/F) / KX-TVM (DPT I/F)
KX-NS5172
DLC16
16-port for Digital PT : KX-T76xx / KX-DTxxx
and CS (DPT I/F) / KX-TVM (DPT I/F)
KX-NS5173
MCSLC8
8-port SLT I/F with Caller ID and Message Waiting
KX-NS5174
MCSLC16
16-port SLT I/F with Caller ID and Message Waiting
KX-NS5180
LCOT6
6-port Analog Trunk I/F with Caller ID
KX-NS5290
PRI30/E1
30-ch ISDN or E1 by one card
Trunk adapter for KX-NS1000 has compatibility. This occupies IP trunk channels.
KX-NS8188
E1 adapter on IP trunk by DSP card without activation key
KX-NS8290
PRI adapter on IP trunk by DSP card without activation key
ISDN-BRI, T1, E&M and analog DID card are not supported.
Pay tone feature is not available.
18
32. Optional Card on Mother Board
Model
Symbol
Specification
KX-NS5110
DSP-S
DISA (30 ch) or VoIP (61 ch) or mixture
KX-NS5162
DPH2
Each 2 I/F for Door phone / Opener / Sensor
KX-NS3134
SD(XS)
VM recording time : 40H
KX-NS3135
SD(S)
VM recording time : 200H
KX-NS3136
SD(M)
VM recording time : 400H
KX-NS5130
EXP-M
Connection length : 3m (CAT5 cable)
KX-TDA0196
RMT
Modem for remote maintenance
<SD Card>
SD card is required for built-in ACD report, SMDR expansion to 40,000 calls, and
recording for UM (Built-in KX-TVM).
SMDR without SD card supports 1,000 call.
DSP is also required for UM (Built-in KX-TVM).
19
41. Activation Key for VoIP
IP Trunk Activation Key as Trunk I/F Card
KX-NSM102
IP Trunk (SIP or H.323)
2 ch
KX-NSM104
4 ch
KX-NSM108
8 ch
KX-NSM116
16 ch
IP Extension Activation Key as Extension I/F Card
KX-NSM201
KX-NSM205
Panasonic KX-NT based IP Software phone
(and KX-NT/UT hardware phone)
1 ch
5 ch
KX-NSM210
10 ch
KX-NSM220
20 ch
KX-NSM501
KX-NSM505
Panasonic KX-NT/UT hardware phone
(Not including Panasonic KX-NT700)
KX-NSM510
KX-NSM520
KX-NSM701
KX-NSM705
1 ch
5 ch
10 ch
4-ch is pre installed.
SIP hardware/software phone
(including Panasonic KX-NT700)
20 ch
1 ch
5 ch
KX-NSM710
10 ch
KX-NSM720
20 ch
Activation keys in this page and following pages are for both KX-NS300 and KX-NS1000.
20
42. Activation Key for PBX Feature (1)
UM (Built-in KX-TVM) Activation Key
KX-NSU002
UM : Automatic Two-way Recording by
supervisor
KX-NSU003
UM : Message Backup
KX-NSU102
KX-NSU104
UM : Channel Expansion as TVM204 card
2-ch is pre-installed.
KX-NSU201
UM : E-mail
All supervisor user
2 ch
4 ch
1 mailbox user
KX-NSU205
5 mailbox user
KX-NSU210
10 mailbox user
KX-NSU220
20 mailbox user
KX-NSU299
All mailbox user
KX-NSU301
1 extension user
UM :
KX-NSU305
KX-NSU310
5 extension user
Two-way Recording by user
10 extension user
KX-NSU320
20 extension user
KX-NSU399
All extension user
<VoIP (explained in previous page)>
DSP and AK : KX-NSF990 are also
required for KX-NS300.
<UM>
SD card, DSP and AK : KX-NSF990
are also required for KX-NS300.
21
43. Activation Key for Feature (2)
PBX Extension Feature Activation Key
KX-NSE101
KX-NSE105
Extension and Mobile parallel
feature
1 extension user
5 extension user
KX-NSE110
10 extension user
KX-NSE120
20 extension user
PBX to PBX Network Activation Key
KX-NSN002
QSIG Network with Enhance Feature
System Feature Activation Key
KX-NSF101
3rd party CTI Interface
KX-NSA020
Multiple CTI Connection
KX-NSF201
Built-in ACD Report / Announcement of waiting order in queue
22
44. Activation Key for UC (Communication Assistant)
CA Activation Key
KX-NSA201
CA Pro
1 extension user
KX-NSA205
5 extension user
KX-NSA210
10 extension user
KX-NSA240
40 extension user
KX-NSA249
128 extension user
KX-NSA301
CA Supervisor
1 extension user
KX-NSA401
CA Operator Console
1 extension user
KX-NSA901
CA Network Plug-in
1 CA user
KX-NSA905
5 CA user
KX-NSA910
10 CA user
KX-NSA940
40 CA user
KX-NSA949
128 CA user
KX-NSA010
CA Thin Client Server Connection
23
46. Pre-Installed Activation Key for Trial
60-day trial is available before buying activation key for followings.
60-day can start anytime for each feature. (not start after default clear)
Trial cannot be used repeatedly. (only one time)
UM (Built-in KX-TVM) : Automatic Two-way Recording by Supervisor
UM (Built-in KX-TVM) : Message Backup
UM (Built-in KX-TVM) : E-mail (128 mailbox users)
UM (Built-in KX-TVM) : 2 Way Recording (30 extension users)
Mobile Extension (30 extension users)
CA PRO (128 users)
CA Supervisor (1 user)
CA Operator (1 user)
CA Thin Client Server Connection
3rd party CTI Interface
Multiple CTI Connection
Built-in ACD Report / Announcement of waiting order in queue
24
47. Activation Key - Condition
Activation key is required for CTI server except CA.
- When other CTI server application is connected with KX-NS PBX
directly, activation key for CTI (server) interface is required.
- When other CTI server application is connected through CSTA
MUX, activation key for CSTA MUX is required.
Activation key for CTI (sever) interface is NOT required in this case.
CA Client AK
CA Basic /
CA Pro etc
Panasonic
CA (Server)
CTI Server AK
CA Client AK
CSTA MUX AK
Other
Application
(Server)
CTI Server AK
Not Required
Panasonic
CSTA MUX
Panasonic
CA (Server)
CTI Server AK
Not Required
- 2 to 4 CTSA MUX AKs are required for 2 to 4 “other application”.
- KX-NS PBX does not support Panasonic PA server and KX-NCV200.
- AK is not required for CA Call Accounting because this uses SMDR interface.
- AK is required for application on Panasonic TAPI TSP.
Other
Application
(Server)
25
48. Activation Key - Condition
Following activation key for KX-NS1000 is not required for KX-NS300.
KX-NSM005
As memory for 31- 50 IP extensions
KX-NSM010
As memory for 31-100 IP extensions
KX-NSM030
As memory for 31-300 IP extensions
KX-NSM099
As memory for 31-640 IP extensions
< Note for KX-NSF990 >
DSP-S without KX-NSF990 does NOT work for VoIP and UM (Builtin KX-TVM). It works for DISA.
DSP-S with one KX-NSF990 works for DISA and both VoIP and UM
(Built-in KX-TVM). No need two KX-NSF990.
KX-NSMxxx is also required for VoIP.
KX-NSUxxx is also required for UM (Built-in KX-TVM).
26
51. Location of Installation
KX-NS300 and KX-NS320 can be installed on wall or in 19 inch rack.
KX-A437X is required for KX-NS300 to use 19 inch rack.
Picture is added in October.
On Wall
Power
Unit
Chassis
Picture is added in October.
in 19 inch rack
AC Input
AC100V - 240V 50/60Hz XXA
DC Input
External Battery +36V DC
Power consumption
104W
Dimension
430mm(W) x 88mm(H) x 367mm(D) 2U (Tentative Size)
Weight
(under study）
It is required to open the top cover of cabinet to install optional cards.
27
52. Programming
Programming is available using PT or PC.
PC programming is available through LAN or modem on site and through
LAN or modem from remote location.
Telephone Company
CO / PRI / E1
Dealer’s Office
Customer’s Office
Router
KX-NS
300
Internet
LAN
Modem
Modem
LAN
KX-TDA0196 has to be installed in KX-NS300 to connect using modem.
Port forwarding is required for router to connect through LAN from remote location.
Independent maintenance port like KX-NS1000 is not supported.
28
53. Web Programming
Easy
Program
Built-in web server supports PBX and VM all programming.
- Programming is very easy because programming method is
basically same as KX-TDA-TDE-NCP and KX-TVM.
- It is not required to install Application (Programming Tool)
because Web. MS Internet Explorer and so on are required.
Programming for
PBX features
Same as
TDA/TDE !!
Programming for
VM features
Same as
TVM !!
29
54. Programming Tool
Application (Programming Tool) is required to connect through modem.
GUI and Operation for programming are same as web programming.
NS Unified Web Maintenance Console
30
55. Programming using PT
Easy
Program
Operation for programming is same as KX-TDA100D.
Program 660 works for UM (Built-in KX-TVM : Default = 500).
31
KX-NS
1000
3. KX-NS1000 Outline
KX-NS1000 supports 1,000 extensions and built-in solution.
- 1,000 IP phone or 1,000 Digital PT or 1,000 SLT or 1,000 mixture.
- Built-in solution supports Voice Mail, Unified Message, Recording,
Call center, Unified Communication, Mobility, Conference,
One-look networking and so on.
KX-NS8188 E1 adapter
KX-NS8290 PRI adapter
Built-in
Solution
KX-NS1000
KX-NS1000
Slave
Master
KX-NS0130
KX-NS0130
IP Network
KX-TDE620 etc
1,000
Extension
KX-DT w/
DSS Console
Max. 16
KX-NS1000
SLT
KX-NT
KX-UT
Other
SIP
KX-DT
SIP Phone Softphone
KX-T7xxx
SLT
100 % Feature transparency like TDE600 and TDE620
32
KX-NS
300
KX-NS
1000
11-1. Voice Mail
KX-TVM version 3 based Voice Mail function is built-in.
Memory card, VoIP DSP card and activation key are required for full
KX-TVM function.
Customer or
other Extension
KX-TVM
(Built-in)
Built-in VM
Mailbox
101
104
102
105
103
:
No
Answer
Max. 24ch
400h recording for KX-NS300
1,000h recording for KX-NS1000
VM Group Ext No. : 500
Hello this is Tom.
Please lave voice message.
KX-TDA/TDE/NCP
101
Susan
102
Mike
103
Tom
KX-TVM200
Max. 24ch
1,000h recording
VM Group Ext No. : 500
33
KX-NS
300
KX-NS
1000
11-2. Voice Mail
KX-TVM version 3 based Voice Mail function is built-in.
Memory card, VoIP DSP card and activation key are required for full
KX-TVM function.
<KX-NS1000 with DSP>
<KX-NS300>
(Factory Built-in)
Without
SD
w/o SD or w/o DSP : 2h
2h
or without DSP
Same feature as SVM on OPB3
card of TDA/TDE/NCP.
KX-NS3134
(Factory Built-in)
Compact Flash : 2h
Same feature as KX-TVM
KX-NSU001
AK : 15h
with above Compact Flash
2G SD card : 40h
DSP is also required.
KX-NS3135
KX-NS3136
8G SD card : 200h
DSP is also required.
KX-NS0135
Compact Flash : 200h
16G SD card : 400h
KX-NS0136
Compact Flash : 450h
KX-NS0137
Compact Flash : 1,000h
DSP is also required
<For KX-NS300 / KX-NS1000 Common>
KX-NSU102 AK : More 2-ch
KX-NSU2xx
AK : E-mail for xx users
KX-NSU104 AK : More 4-ch
KX-NSU3xx
AK : 2-way Recording for xx users
using PT [2-way Record] button or CA
34
KX-NS
300
12-1. Unified Message (VM to e-mail)
You can receive voice message as e-mail by PC at your desk or by your
smart-phone anywhere immediately. Missed call w/o voice message also
can be e-mailed. So these messages are unified by e-mail. You do not miss
any contact from your customers, if you get e-mail.
Activation key : KX-NSU2xx is required to send e-mail.
Mobile
Network
or WiFi
IP Network
or
Some customer sends e-mail.
Telephone
Company
Office
KX-TVM
(Built-in)
Some customer leaves VM
or disconnects call without VM.
with VM
as attached file
E-mail Server
< E-mail example for missed call >
35
12-2. Unified Message (VM/Fax to e-mail)
KX-NS
1000
You can receive voice message and fax as e-mail by PC at your desk or by
your smart-phone anywhere immediately. Missed call w/o voice message
also can be e-mailed. So these messages are unified by e-mail. You do not
miss any contact from your customers, if you get e-mail.
Activation key : KX-NSU2xx is required to send e-mail.
Mobile
Network
or WiFi
IP Network
or
Some customer sends e-mail.
Telephone
Company
Office
KX-TVM
(Built-in)
Some customer leaves VM
or disconnects call without VM.
Some customer sends fax.
with VM/Fax
as attached file
E-mail Server
Occupied memory for 1 minute
voice message is same as
approximately 28 pages fax.
KX-NS300 does
NOT support
Fax to e-mail.
Optional card : KX-NS0106 has to be installed to receive fax or send fax.
One KX-NS106 supports one ch. KX-NS1000 one look network supports 16 KX-NS0106.
36
KX-NS
300
KX-NS
1000
13-1. Recording
Supervisor can record call for other extension to built-in VM automatically.
This is useful for call center or for reducing unnecessary call such as call
to personal friend using company phone cost during working time.
Activation key : KX-NSU002 is required. (KX-NSU3xx is not required.)
Customer
Easy programming and playing for
supervisor using built-in web server
KX-TVM
(Built-in)
Extension
Supervisor
KX-NS300 can record max. 24 calls at the same time.
KX-NS1000 one cabinet can record max. 24 calls at the same time.
KX-NS1000 one look network supports max. 16 built-in VM in order to expand channels
and recording capacity.
24ch
Record
24ch
Record
24ch
Record
37
KX-NS
300
13-2. Recording - Back-up
KX-NS
1000
Back-up is available for recording to server (NAS) or USB memory
automatically by schedule if maximum recording capacity is not enough.
KX-NS PBX has USB port.
Activation key : KX-NSU003 is required for back-up.
WAV converter is
provided by Panasonic.
KX-TVM
(Built-in)
KX-TVM
(Built-in)
Caller ID, year, date and time
are included in the file name
for easy search.
Back-up of system configuration data is
also available using AK:KX-NSU003.
38
KX-NS
300
14. Call Center - Voice message
KX-NS
1000
Queuing order is announced using built-in VM to caller who is calling call
center. Expected waiting time also can be announced using built-in VM.
Caller feels that KX-NS PBX user has very professional call center.
Activation key : KX-NSF201 is required.
DISA
Customer
Hello this is Panasonic Travel. This call is
recorded in order to improve our service.
<Example of waiting time>
Four other people are waiting.
And your expected waiting
time is around 16 minutes.
DISA No Dial to ICD
ICD Group
w/ Queuing table
Idle Ext?
Yes
No
Talking is recorded automatically.
KX-TVM
(Built-in)
Queuing message by DISA
Sorry all agents are on the phone now.
KX-TVM (Built-in)
Four other people are waiting.
Please wait for the moment.
We are connecting by queuing order.
Or dial 1 to leave voice message
Caller can leave voice message.
KX-TVM
(Built-in)
One agent becomes idle.
BGM for ICD Group
We are providing special price for trip to Japan…
39
KX-NS
300
15. Call Center - Report
KX-NS
1000
Call center monitoring and reporting are built-in.
Activation key : KX-NSF201 is required. (Same as Queuing order announcement)
Optional SD card is required for KX-NS300 to log 300,000 calls.
Optional compact flash card is required for KX-NS1000 to log 600,000 calls.
Factory built-in compact flash card for KX-NS1000 supports 10,000 calls (for trial).
<What is New from CA Supervisor?>
- Graphical report, exporting to CSV and so on are supported.
- Report for call center agent (extension user in ICD group) is supported.
- Application installation is not required for client PC because KX-NS PBX
supports this feature using built-in web server.
40
KX-NS
300
16-1. UC : Unified Communication
KX-NS
1000
Unified Communication server (Communication Assistant) is built-in.
You can select best contact method depend on
other party’ status.
Call extension / Call cell phone / Call home phone
Leave voice message / Send e-mail / Chat
Activation key is required for CA Pro, CA Supervisor and
CA Operator.
On the phone
PC(CA) used
PC(CA) not used
CA is working but PC
was not operated since
Day HH:MM.
41
KX-NS
300
KX-NS
1000
16-2. UC - Video Call
SIP video phone is available by P2P using H.263 or H.264.
P2P for IP extension to SIP trunk is also supported.
(But Panasonic HD-VC cannot be SIP extension of KX-NS1000.)
HQ
Branch
IP Network
(VPN)
SIP Video Software-phone
with USB camera
or
Yealink IP Video Phone VP-2009
Fanvil D800 Android Video Phone
http://www.fanvilphones.com/products-d800.php
P2P
for example
< P2P >
IP Phone Type
IP Network
KX-NT300 series
KX-NT543/546/560
KX-NT550 series
KX-UT series
3rd party SIP phone
(SIP Provider)
P2P
Customer
IP Ext
to IP Ext
Yes
Yes
Yes
Yes
Yes
SIP Trunk
to IP Ext (*1)
No
Yes (*2)
Yes
Yes
Yes
*1) Depend on specification of SIP provider,
this feature does not work.
*2) Software version up of NT500 is required.
42
KX-NS
300
KX-NS
1000
17-1. Mobility - Receive a call
When your customer calls your office phone number, both phone in office
and your cellular phone can ring at the same time.
Activation key : KX-NSE1xx is required for xx users.
Cellular Network
Telephone Network
Dial
092-123-4322
(2)
(1)
Office
PBX has to detect “answer” of
cellular, because PBX has to
stop ringing of extension phone
when cellular phone answers
the call.
(3)
(1)
Any CO type including cellular phone
(2)
IP / ISDN / E1 / Analog
(3)
IP / ISDN / E1/ Analog with reverse
0344445555
Customer
03-4444-5555
EXT 101
092-123-4321
080-888-7777
EXT 102
092-123-4322
Extension 102 sets call forwarding no answer to cellular
phone (080-888-7777) with “keep ringing” mode.
Phone number of caller
(customer) can be displayed
depend on specification of
telephone network.
This service is available by
some ISDN or SIP network in
Europe.
43
KX-NS
300
KX-NS
1000
17-2. Mobility - Make a call
When you call your customer using cellular phone through PBX (DISA),
the phone number of your office is informed to your customer instead of
the number of your cellular phone.
DID number can be informed as CLIP for SIP / H.323 / ISDN.
Phone number of the line is informed to cellular from telephone network for analog.
Cellular Network
Telephone Network
0921234322
(2)
(3)
Office
(1)
(3)
(2)(1)
Customer
03-4444-5555
EXT 101
092-123-4321
080-888-7777
EXT 102
092-123-4322
Any CO type including cellular phone
SIP / H.323 / ISDN / E1 /
Analog regardless reverse
Dial
PBX DISA number : 092-123-4300
after DISA answer
+ CO access number : 0 or 9
+ Customer phone : 03-4444-5555
Cellular phone can be recognized as extension (102) automatically based on
pre-assigned caller ID (080-888-7777).
44
KX-NS
300
KX-NS
1000
17-3. Mobility using IP
Media Relay GW function is built-in to connect KX-NT500, KX-UT and 3rd
Party SIP phone at remote location without VPN. Smart-phone user can
make a call by software-phone without telephone charge.
VoIP DSP is occupied even for call between IP extension
and remote IP extension. Any extension (IP / DPT / SLT)
can be paired with any other extension.
Office
Cellular Company
Data
Service
Not P2P
Internet
104:Mike
VoIP
DSP
VPN
Router
Cellular
Data
Service
or WiFi
P2P
EXT 101 EXT 102 EXT 103
Cellular
Voice
Service
080-888-7777
as cellular
EXT 104
Mike
Dial 103.
- Version up is required for software of KX-NT500 and KX-UT.
- This feature is NOT supported for other Panasonic IP phone
such as KX-NT300 and KX-UDT.
- Blank UDP transmit capability is required for 3rd Party SIP Phone.
(This condition is same as SBC router.)
3rd party SIP
software-phone in
Smart-phone
(VPN is not required.)
45
KX-NS
300
KX-NS
1000
18. Conference
Any extension user including software-phone in smart-phone can make a
conference group call. All 32 members can talk. (Not only listen.)
Cellular phone
Smart-phone
Telephone Company
Cellular Company
IP Network
If member cannot answer the
call or member is not called
because not programmed as
member, they can join by PIN
through DISA after one or more
members answer the call.
Extension user can dial PIN
directly without DISA.
*32 - Conference group
number (1-8) - PIN #
software-phone in Smart-phone
Feature
Recording to Built-in VM
Conference group call : Dial *32
KX-NS300
without DSP
KX-NS300
with DSP
No
KX-NS1000
with DSP
24 calls can be recorded.
Yes (32ch)
Yes (72ch)
Other conference such as PT [Conference] key *1)
*1) 32ch : 3 people x 10 rooms / 4 x 8 / 3x5 + 4x4 / 8 x 4 for example (Max. 8 people)
46
KX-NS
1000
19-1. One-look Networking
Any extension user including software-phone in smart-phone can make
a paging call to all PBXs connected by one-look networking.
Activation key : KX-NSN001 is required for each PBX.
2nd KX-NS1000
in Tokyo
1st KX-NS1000
in Fukuoka
Paging
Paging
Paging
Paging
IP Network
(VPN)
16th KX-NS1000
in Niseko
Paging
*33 – Paging group number
Paging
Paging
47
KX-NS
1000
19-2. One-look Networking
KX-NS1000 one-look networking supports full feature transparency
like TDE600-TDE620 connection.
- Max.16 KX-NS1000 can be connected for one-look connection.
- Max. 1,000 extensions are supported by one-look networking.
- Both master unit and slave unit are “KX-NS1000”.
- Slave unit has to be registered to master unit like IP-PT registration.
Programming is very easy because it is same as IP-PT registration.
CO
Fukuoka
Master
Register
CO
Tokyo
IP
Network
IP Network
(VPN)
Register
CO
Niseko
TDE620 is connected
with TDE600 by cable.
Digital PT
IP-PT
Slave
Max. 15 slave NS1000 can be
registered to one master NS1000.
Digital PT is connected with
PBX by cable.
IP-PT is registered to PBX.
KX-NS300 version 2 can be slave unit of one-look network.
48
KX-NS
300
20. Security with Network Camera
Alarm detected by sensor port of KX-NS PBX is e-mailed so that you can
access network camera and so on immediately using smart-phone or PC.
Mobile
Network
or WiFi
IP Network
E-mail
or
Office
Window near meeting room
was broken.
View camera.
http://www.niseko.ne.jp/liveca
mera/
E-mail Server
Make a paging call using SIP
software-phone. Dial *3301.
KX-NS1000 does not support this feature currently.
Both PBX and security camera can be provided by Panasonic.
Other major PBX makers do not have security camera.
Optional card : KX-NS5162 has to be installed for sensor.
One KX-NS5162 supports 2-ch sensor and 2-ch door phone. KX-NS300 with expansion
cabinets supports 4 KX-NS5162.
49
KX-NS
300
KX-NS
1000
21-3. SIP Software-phone
Conditions
When smart-phone receives call to cellular phone (080-888-7777 for following example), call
using SIP software-phone is disconnected. This condition is based on specification of OS or
SIP software-phone as application.
Therefore call with extension (colleague) is recommended.
Call with trunk (customer) is not recommended.
Cellular Company
Telephone Company
Data
Service
Not recommended
Office
Internet
VoIP
DSP
EXT 101 EXT 102 EXT 103
VPN
Router
Cellular
Data
Service
or WiFi
Cellular
Voice
Service
080-888-7777
as cellular
EXT 104
Mike
Dial 0/9-1234-5678.
3rd party SIP
software-phone in
Smart-phone
(VPN is not required.)
50
KX-NS
300
21-4. SIP Phone for Hotel
KX-NS
1000
Two IP phones in guest room can have one extension number.
If 2 IP phones are required in all rooms, KX-NS1000 can support 500
rooms with 1,000 IP phones without Q-SIG connection.
Wake-up call and message waiting are supported for SIP phone also.
Room 301 = Extension 301
KX-UT is Panasonic SIP phone.
OS of KX-UT670 is Android version
2.2.
Application can be developed by
software vender for each hotel
customer.
KX-UT670
on the desk
KX-UT113
near bed
Any extension (IP / DPT / SLT) can be paired with any other extension.
For example, SIP software-phone in smart-phone can be paired with SLT.
51
KX-NS
1000
22-1. Unified Message - Receive
KX-NS1000 receives Fax / VM and sends them by e-mail through
E-mail server. KX-NS1000 works as e-mail client.
Gmail and Hotmail are also available for KX-NS1000.
Gmail Server
Mobile
Network
or WiFi
IP Network
or
Some customer sends e-mail.
Telephone
Company
Office
KX-TVM
(Built-in)
Some customer leaves VM
or disconnects call without VM.
Some customer sends fax.
with VM/Fax
as attached file
KX-NS300 also supports Gmail and
Hotmail for VM to e-mail or sensor to
e-mail. KX-NS300 does not support
Fax to e-mail.
52
22-3. Unified Message - Send
KX-NS
1000
You can send fax through KX-NS1000 without printing, when you have to
contact your customer by fax.
Some your customer may use only fax instead of e-mail.
- One KX-NS1000 supports one channel to send or receive fax.
Fax data is queued in KX-NS1000 to send fax from KX-NS1000 if channel is occupied.
Automatic repeat feature of customers’ fax is useful to send fax to KX-NS1000.
- Fax driver for PC is provided by Panasonic.
Print out from application such as
MS Word.
Select Fax number to send.
IP Network
Telephone
Company
Fax Driver
Office
VPN
Router
“Print-out”.
Customer
VPN
Fax Driver
E-mail Server
VPN has been already installed usually in order to access to e-mail server.
53
KX-NS
1000
34-2. Built-in VPN
WAN / Built-in Router can support VPN (IP-SEC) feature also.
This is useful when customer needs VPN network newly for one-look
networking.
Activation key : KX-NSN216 is required. One AK supports 16 connection.
This can be used for software-phone
also when VPN software is available
in PC or smart-phone.
Max. two AKs support 32 connection.
NS1000
(+built in Router)
Cellular
NW
KX-NS300 version 2 supports
WAN by optional hardware.
Router
IPsec VPN
Internet
VPN
VPN
VPN
Easy Installation even for VPN
by Panasonic technology “VPSS”.
VPN
Router
Smartphone
Router
NS1000
(+built in Router)
NS1000
54
51. Activation Key
KX-NS
1000
Activation key for KX-NS300 can be used for KX-NS1000.
Following activation key is required only for KX-NS1000.
55
KX-NS
1000
52. Activation Key
Following activation key is for KX-NS1000 version 3 new features.
Centrilized Activation Key
Model Name
KX-NSF201
Feature
Maximum
Description
Note
1 AK
Built-in ACD Report, Announcement
of waiting number for queuing
*1
Call center
Feature
Enhancement
Distributed Activation Key (These AK are required for each master and slave PBX.)
Model Name
Feature
KX-NSN101
Built-in Router
KX-NSN216
IPsec (VPN)
(16sessions)
Maximum
Description
Note
1 AK
Activate Router function
*1
2 AK
Activate 16 sessions of IP-VPN
(IPsec) for
Built-in Router
*1
Note *1) 60days free trial is available.
56
KX-NS
1000
53. Activation Key
Following activation key is for KX-NS1000 version 3 new features.
Distributed Activation Key (These AK are required for each master and slave PBX.)
Model Name
Feature
Maximum
KX-NSX910
Expansion AK
from NSM005
1 AK
IP phone Capacity is increased to 100ports
KX-NSX930
Expansion AK
from NSM010
1 AK
IP phone Capacity is increased to 300ports
KX-NSX999
Expansion AK
from NSM030
1 AK
IP phone Capacity is increased to 640ports
30
50
Description
100
300
640
IP phone
Pre-installed
NSM930
NSM910
NSM005
NSM930
NSM010
NSM030
NSM099
NSM999
NSM999
NSM999
60days free trial is NOT available.
57
Terminal (IP-Phone)
2013
2014
KX-NT560
KX-NT366
KX-NT556
KX-NT553
KX-NT346
KX-NT546
KX-NT343
KX-NT543
KX-NT551
KX-NT321
KX-NT511A
KX-NT511P
KX-NT305
KX-NT303
KX-NT505
58
Terminal (IP-Phone)
KX-NT560
- 4.4 inch Backlight LCD
- Self Labeling 32 Flexible Buttons
- 2 Giga Ethernet Port(10/100/1000M)
KX-NT556/553
- 6-Line Backlight LCD (NT553:3-Line)
- Self Labeling 36 Flexible Buttons(NT553:24)
- 2 Ethernet Port(10/100/1000M)
KX-NT546/543
High-End
- 6-Line Backlight LCD
(NT543:3-Line)
- 24 Flexible Buttons
- 2 Ethernet Port(10/100M)
KX-NT551
- 1-Line Backlight LCD
- 8 Flexible Buttons
- 2 Ethernet Port(10/100/1000M)
KX-NT511A
- 1-Line LCD
- 3 Flexible buttons
- 2 Ether Port(10M/100M)
Office market
59
Terminal (IP-Phone)
High Audio Quality
- Full Duplex Speakerphone(KX-NT560/NT55x Series/NT511A)
The speakerphone supports "full duplex“ enabling both parties to speak at
the same time without their voice getting cut out.
Special material
cone circle
- Supports the G.722 codec
G.722 codec provides calls with high quality and reduced stress.
- Advanced speaker design
Acoustic chamber
Speakers enhance the characteristics of low frequencies and contain a high
performance D-class audio amp.
(acoustic box)
Hands free communication
- Larger acoustic chamber
High Speed Communication
- Supported Gigabit Ethernet(KX-NT560/NT55x Series)
The acoustic chamber reduces echo and vibration from the speaker.
- Built-in Blue Tooth(KX-NT560 only)
High-speed data transfer is possible.
Bluetooth for wireless calls using a supported headset.
- Electronic Hook Switch(EHS) Supported
By connecting an EHS headset , you can perform wireless
communication.
Easy to Use Design
- Paper Label Free (KX-NT560/NT556/NT553)
Since the numbers are displayed on the screen, a paper label
is not required.
- Small footprint reduces desk space
-Longer handset curly cord
-Small footprint
60
Terminal (SIP-Phone)
2013
2014
KX-UT670
KX-UT248
KX-UT136
KX-UT133
KX-UT123
KX-UT113
61
Terminal (SIP-Phone)
High-End
KX-UT670
- 7 inch color touch screen Backlitght
LCD
- 24 Flexible Buttons
- 2 Giga Ethernet Port(10/100/1000M)
KX-UT248
- 4.4 inch Backlight LCD
- Paper less 32 Flexible Buttons
- 2 Giga Ethernet Port(10/100/1000M)
KX-UT136/133
KX-UT123/113
- SIP SLT
- 3-Line LCD
(UT123:with Backlight)
- 1 Ethernet Port(10/100M)
- 6-Line Backlight LCD
(UT133:3-Line)
- 24 Flexible Buttons
- 2 Ethernet Port(10/100M)
Vertical market
Office market
62
Terminal (SIP-Phone)
KX-UT670
<Monitoring Solution>
KX-NS300
KX-UT670
(Up to 32 sets)
Network Switch
Reception
Entrance
Office
Used as network camera viewer if used
with Panasonic network camera
Factory
6363
Terminal (Digital Analog Phone)
2013
2014
KX-DT346
KX-DT546
KX-DT343
KX-DT543
KX-DT333
KX-DT321
KX-DT521
KX-DT390
KX-DT590
KX-DT301/NT303
X
KX-T7730
KX-T7716
KX-T7705
KX-T7703
64
KX-NS1000 Version1
Unified Messaging
~FAX, E-mail integration~
65
KX-NS1000 V1.1
Unified Messaging
~Built-in Voice Messaging~
66
General Overview
Unified Messaging is a combination of voice, data and fax.
The Unified Messaging (UM) system is built into the NS1000.
Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.
E-mail Server
(IMAP4 / POP3)
Customer
User
E-mailer
E-mail
Voice Call
PSTN
E-mail
Voice Message
FAX Message
Built-in UM
Voice Message
Extension
FAX Message
FAX Call
Cellular Phone
Integration
67
1-1 Mailbox Overview
Voice messages are saved in the corresponding Mailboxes.
A subscriber is an extension user who has a mailbox assigned to his extension.
Subscribers can play back messages saved in their mailboxes, leave messages for other
subscribers, record greeting messages, and more.
Simple Voice Mail and two-way recording example
KX-NS1000
Outside
Caller
Subscriber
Ext. 101
Mailbox: 101
Built-in UM
1. Personal Greeting Message
2. Can leave a voice message.
Mailbox
101
3. Can play back
the left message.
…
1. Two-way recording
Mailbox
105
- The conversation is recorded.
Ext. 105
Mailbox: 105
Conversation
68
1-2 Voice Recording Features (1)
Simple Answering Machine Features for Extensions
By setting the forwarding destination (Busy, No Answer, Intercept routing, etc.) to the
built-in UM, a simple answering machine feature can be operated.
The caller can leave a voice message for the corresponding extension.
KX-NS1000
Ext. 101
Mailbox: 101
1. Incoming Call to Ext.101.
Built-in UM
2. Forward to UM
3. Personal greeting of Ext.101 is
sent to the caller.
4. Can leave a voice message
to Mailbox 101.
Mailbox
101
* Busy, No Answer,
Intercept routing,
etc.
Forwarding setting
in advance.
* A subscriber should record his/her own greeting message before using his/her mailbox.
69
1-2 Voice Recording Features (2)
Voice Mail Transfer
A subscriber can transfer a call to his/her mailbox if he/she does not want to answer
the call.
While ringing example
KX-NS1000
Ext. 101
Mailbox: 101
1. Incoming Call to Ext.101.
Built-in UM
3. Redirect to UM
2. Press “Voice Mail
Transfer” button
while ringing.
4. Personal greeting of Ext.101 is
sent to the caller.
5. Can leave a voice message
to Mailbox 101.
Mailbox
101
* A subscriber should record his/her own greeting message before using his/her mailbox.
70
1-2 Voice Recording Features (3)
Two-way Record / Two-way Transfer / One-touch Two-way Transfer
A subscriber can record a conversation into his/her own Mailbox or another subscriber’s
Mailbox while talking on the phone.
KX-NS1000
Built-in UM
Mailbox
101
- The conversation is saved
in the subscriber’s mailbox.
…
3a. Two-way Record
Mailbox
105
3b. Two-way Transfer
- The conversation is saved in
another subscriber’s mailbox.
3c. One-touch Two-way
Transfer
- The conversation is saved in
another subscriber’s mailbox
with an one touch operation.
Ext. 105
Mailbox: 105
1. Conversation (while talking)
2. Press FF button.
71
1-6 Sending Messages (2)
Message Delivery : Sending messages to other subscribers
Multiple mailboxes are grouped into a specified number of Mailbox groups.
By using Mailbox group, subscribers and callers can send voice messages to multiple
subscribers at once.
KX-NS1000
Ext. 101
Mailbox: 101
Built-in UM
Mailbox
101
Mailbox Group :
Group No. “555”
Ext. 103
Mailbox: 103
103
104
105
A message is left to Mailbox 103,
Mailbox 104, Mailbox 105, at once.
Ext. 104
Mailbox: 104
Ext. 105
Mailbox: 105
72
1-7 Mailbox Options
System mailboxes for FAX Service, etc.
Mailboxes which are not assigned to extension users, e.g. for FAX service, can exist.
KX-NS1000
Subscriber
Built-in UM
Mailbox 101
Ext. 101
Mailbox: 101
…
Mailbox 105
Ext. 105
Mailbox: 105
for FAX Service
Mailbox 250
Mailbox 999
for System Manager
73
3-2 Basic Settings : UM Group
UM Group / Floating Extension Number (FEN)
The UM ports are used to access the Built-in UM from extensions, trunks, etc.
KX-NS1000
Built-in UM
Access to the UM
(Dialling the FEN);
Mailbox
UM port2
Ext. 5102
FEN; 500 (Default)
UM port24
Ext. 5124
UM Group ;
2 ports are available by default. Optional
Activation keys will expand the ports.
…
Mailbox
UM port1
Ext. 5101
(Playing back the messages,
Forwarding destination, etc.)
Setup -> PBX Configuration -> 3.7.2 Unit Settings
Floating Extension No.
74
KX-NS1000 Version1
Unified Messaging
~FAX, E-mail integration~
75
General Overview
Unified Messaging is a combination of voice, data and fax.
The Unified Messaging (UM) system is built into the NS1000.
Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.
E-mail Server
(IMAP4 / POP3)
Customer
User
E-mailer
E-mail
Voice Call
PSTN
E-mail
Voice Message
FAX Message
Built-in UM
Voice Message
Extension
FAX Message
FAX Call
Cellular Phone
Integration
76
1-2 Operation Overview (1)
Operation by Telephones
KX-NS1000
FAX Card
UM
FAX Machine
LAN
2. Access to the mailbox from the extension telephones.
- A user can take the FAX message in addition to
the voice message.
- Also can transfer the FAX message to a FAX machine
and print out the FAX.
Extension
telephones
1. The Message Waiting Lamp on the telephone can
notify that a new message (Voice / FAX) is left in
the mailbox.
77
1-2 Operation Overview (2)
Operation by PC
KX-NS1000
FAX Card
PSTN
FAX Machine
UM
LAN
Desktop Messaging (MS Outlook, etc.)
- Voice / FAX messages are displayed
in the MS outlook inbox.
- These messages can be controlled
through MS Outlook window.
FAX sending
- A FAX can be sent through the PBX
from PC.
- FAX driver needs to be installed
to the PC.
E-mail notification (SMTP, POP3)
- New Voice / FAX message is left.
(with attachment)
- System alarm
- etc.
78
2-1 FAX Server Overview
Optional FAX card provides the FAX Server function on UM.
Receiving / Distributing / Sending Faxes
Optional FAX card KX-NS0106 is necessary
to be mounted on the mother board.
PSTN
KX-NS1000
FAX Extension
FAX card
The PBX can receive, distribute, and send
faxes. Received faxes can be saved in
mailboxes * and then forwarded, printed,
downloaded, etc.
Also, the FAX card is used for sending a FAX
to PSTN or FAX Extension.
* approx.
28 pages Fax message = 1 minutes voice message
The subscriber can send
the documents as a fax.
The subscriber can send
received faxes to a fax
extension to print them out.
The subscriber can display a fax image of
received fax message on the PC screen.
79
2-3 Method to Send Faxes
FAX Printer Driver
Subscribers who install the FAX printer driver (Panasonic product) can send
faxes from their PC using the standard “print” function of an application.
An operation example
Select “Print” function on an application.
Select “Panasonic NS1000 FAX Driver”
as the printer.
80
3-1 E-mail Integration Overview
There are two types of E-mail integration.
E-mail Notification ; SMTP, POP3
PC
(POP client software)
KX-NS1000
UM Mailbox
E-mail
Server
Sends e-mails (Voice / FAX)
using SMTP.
Voice Mail / FAX Notification
using POP3
IMAP Integration ; MS Outlook integration, etc.
PC
(IMAP4 client : MS Outlook, etc.)
KX-NS1000
UM Mailbox
Can access the mailbox directly.
(using IMAP4)
81
3-3 E-mail Notification : Operation
NS1000 sends e-mails to the corresponding users.
E-mail
Server
3. Voice Mail / FAX Notification
(using POP)
2. Sends e-mails
using SMTP.
Non-Synchronized
1) Cannot open the mailbox directly.
KX-NS1000
UM Mailbox
2) Cannot delete the messages
left in the mailbox directly.
POP
client
1. A new message is left.
An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.
82
3-5 IMAP Integration : Overview
Overview
Received FAX / Voice messages are stored in the mailbox of UM.
The FAX / Voice messages appear in the subscribers’ inboxes as e-mail messages.
MS Outlook example
KX-NS1000
UM Mailbox
MS Outlook
Same Inbox
E-mail
Voice Message
FAX Message
Can access through MS outlook.
FAX message : Tiff format
Voice message : WAV format
MS Outlook directly accesses to the PBX as IMAP client.
No additional server is required!
An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.
83
3-6 IMAP Integration : Operation
Operation
Synchronize
KX-NS1000
IMAP Client
(e.g. MS Outlook)
1) Can open the mailbox directly.
UM Mailbox
2) Can delete the messages left in
the mailbox directly.
With IMAP integration, subscribers can do the following:
• Play back voice messages ; The status of played messages can be changed to “OLD”.
• View received fax messages
• Save voice and fax message data to their PCs
• Delete voice and fax messages from their mailboxes on the PBX.
84
4-10 Printing Out Faxes (1)
A subscriber can send received faxes to another destination.
This feature can be used to send received faxes to a fax machine to print out them.
NS1000
Built-in UM
Ext. 103
Mailbox: 103
FAX extension
Mailbox 103
3. The received faxes are sent to
the fax extension, then printed
out.
1. Access the Mailbox.
2. Operation through the voice mail guidance.
To listen to voice messages, press 1.
To listen to fax message envelopes, press 2.
To print this message, press 7.
Enter the FAX number, followed by [#].
To print at your default FAX machine (*), press only [#].
To print from your FAX telephone, press [0] [#].
* Refer to the next slide for details.
85
5-5 IMAP Integration : Client Settings
Settings Points
Microsoft Outlook example
Server Information
Account Type :
IMAP
Incoming mail server :
192.168.0.101
Select “IMAP”.
Enter the IP Address of
the PBX.
Outgoing mail server (SMTP) : smtp.ns1000.com
Logon Information
User Name :
105
Password :
********
Enter the Mailbox number.
(Not “Login ID” for logging into
the Web MC with user profiles.)
Enter the password which is set at the “Mailbox Password
(Message Client)” of each mailbox.
86
KX-NS1000 Version1
Unified Messaging
~FAX, E-mail integration~
87
General Overview
Unified Messaging is a combination of voice, data and fax.
The Unified Messaging (UM) system is built into the NS1000.
Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.
E-mail Server
(IMAP4 / POP3)
Customer
User
E-mailer
E-mail
Voice Call
PSTN
E-mail
Voice Message
FAX Message
Built-in UM
Voice Message
Extension
FAX Message
FAX Call
Cellular Phone
Integration
88
1-2 Operation Overview (1)
Operation by Telephones
KX-NS1000
FAX Card
UM
FAX Machine
LAN
2. Access to the mailbox from the extension telephones.
- A user can take the FAX message in addition to
the voice message.
- Also can transfer the FAX message to a FAX machine
and print out the FAX.
Extension
telephones
1. The Message Waiting Lamp on the telephone can
notify that a new message (Voice / FAX) is left in
the mailbox.
89
1-2 Operation Overview (2)
Operation by PC
KX-NS1000
FAX Card
PSTN
FAX Machine
UM
LAN
Desktop Messaging (MS Outlook, etc.)
- Voice / FAX messages are displayed
in the MS outlook inbox.
- These messages can be controlled
through MS Outlook window.
FAX sending
- A FAX can be sent through the PBX
from PC.
- FAX driver needs to be installed
to the PC.
E-mail notification (SMTP, POP3)
- New Voice / FAX message is left.
(with attachment)
- System alarm
- etc.
90
2-1 FAX Server Overview
Optional FAX card provides the FAX Server function on UM.
Receiving / Distributing / Sending Faxes
Optional FAX card KX-NS0106 is necessary
to be mounted on the mother board.
PSTN
KX-NS1000
FAX Extension
FAX card
The PBX can receive, distribute, and send
faxes. Received faxes can be saved in
mailboxes * and then forwarded, printed,
downloaded, etc.
Also, the FAX card is used for sending a FAX
to PSTN or FAX Extension.
* approx.
28 pages Fax message = 1 minutes voice message
The subscriber can send
the documents as a fax.
The subscriber can send
received faxes to a fax
extension to print them out.
The subscriber can display a fax image of
received fax message on the PC screen.
91
2-3 Method to Send Faxes
FAX Printer Driver
Subscribers who install the FAX printer driver (Panasonic product) can send
faxes from their PC using the standard “print” function of an application.
An operation example
Select “Print” function on an application.
Select “Panasonic NS1000 FAX Driver”
as the printer.
92
3-1 E-mail Integration Overview
There are two types of E-mail integration.
E-mail Notification ; SMTP, POP3
PC
(POP client software)
KX-NS1000
UM Mailbox
E-mail
Server
Sends e-mails (Voice / FAX)
using SMTP.
Voice Mail / FAX Notification
using POP3
IMAP Integration ; MS Outlook integration, etc.
PC
(IMAP4 client : MS Outlook, etc.)
KX-NS1000
UM Mailbox
Can access the mailbox directly.
(using IMAP4)
93
3-3 E-mail Notification : Operation
NS1000 sends e-mails to the corresponding users.
E-mail
Server
3. Voice Mail / FAX Notification
(using POP)
2. Sends e-mails
using SMTP.
Non-Synchronized
1) Cannot open the mailbox directly.
KX-NS1000
UM Mailbox
2) Cannot delete the messages
left in the mailbox directly.
POP
client
1. A new message is left.
An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.
94
3-5 IMAP Integration : Overview
Overview
Received FAX / Voice messages are stored in the mailbox of UM.
The FAX / Voice messages appear in the subscribers’ inboxes as e-mail messages.
MS Outlook example
KX-NS1000
UM Mailbox
MS Outlook
Same Inbox
E-mail
Voice Message
FAX Message
Can access through MS outlook.
FAX message : Tiff format
Voice message : WAV format
MS Outlook directly accesses to the PBX as IMAP client.
No additional server is required!
An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.
95
3-6 IMAP Integration : Operation
Operation
Synchronize
KX-NS1000
IMAP Client
(e.g. MS Outlook)
1) Can open the mailbox directly.
UM Mailbox
2) Can delete the messages left in
the mailbox directly.
With IMAP integration, subscribers can do the following:
• Play back voice messages ; The status of played messages can be changed to “OLD”.
• View received fax messages
• Save voice and fax message data to their PCs
• Delete voice and fax messages from their mailboxes on the PBX.
96
4-10 Printing Out Faxes (1)
A subscriber can send received faxes to another destination.
This feature can be used to send received faxes to a fax machine to print out them.
NS1000
Built-in UM
Ext. 103
Mailbox: 103
FAX extension
Mailbox 103
3. The received faxes are sent to
the fax extension, then printed
out.
1. Access the Mailbox.
2. Operation through the voice mail guidance.
To listen to voice messages, press 1.
To listen to fax message envelopes, press 2.
To print this message, press 7.
Enter the FAX number, followed by [#].
To print at your default FAX machine (*), press only [#].
To print from your FAX telephone, press [0] [#].
* Refer to the next slide for details.
97
5-5 IMAP Integration : Client Settings
Settings Points
Microsoft Outlook example
Server Information
Account Type :
IMAP
Incoming mail server :
192.168.0.101
Select “IMAP”.
Enter the IP Address of
the PBX.
Outgoing mail server (SMTP) : smtp.ns1000.com
Logon Information
User Name :
105
Password :
********
Enter the Mailbox number.
(Not “Login ID” for logging into
the Web MC with user profiles.)
Enter the password which is set at the “Mailbox Password
(Message Client)” of each mailbox.
98
1-1 System Overview
A DECT portable station (PS) is a wireless extension of the PBX.
Handover
The PS will automatically switch
PS
PS
Between cells without disconnecting
the call .
Coverage
Area
KX-TDE
CS
CS
Telephone Line
Coverage
Area
KX-NCP
About 30 m to 60 m
・A CS is a cell station connected to the PBX using a telephone cable.
・The number of simultaneous calls supported (2, 4, or 8 channels) varies by CS model.
99
3-1 Equipment, Distance Between Devices
Noise and electrical interference must be considered.
Noise or electrical interference may cause calls to be disconnected.
TDE
More than 2 m
NCP
More than 1 m
15-40 m Indoor Only
Office Equipment
More than
0.5 m
More than 2 m
-The PBX and CS must be at least 2 m from each other.
-The CS must be installed at least 2 m away from other office equipment.
-Each CS should be 15 to 40 m from another CS.
-Each PS must be at least 1 m away from a CS.
-Each PS must be at least 0.5 m away from another PS.
Note that a CS can not be installed outdoors.
100
Thank you !
101