Transcript 20120425-Sankar-Road_to_Ubiquitous_Communication

AARNet Copyright 2012
Internet2 Spring
Members meeting
25th April, 2012
Network Operations
James Sankar
AARNet Copyright 2012
The AARNet Network
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What are we hearing?
Customers are telling us that collaboration, content delivery and mobility services will help
them extract more benefit from the core network – especially if they are user-friendly,
scalable, redundant and secure
Collaboration
Interoperability is key!
• Telepresence
• Unified Comms Exchange
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Content Delivery
Mobility
Access rich content
Access bandwidth
where & how we need
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Peering
Akamai
Mirror
CloudStor
• eduroam
• AARNet Anywhere
• Mobile Broadband
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Current Collaboration Services
Collaboration Services
1. H.323/SIP/ISDN Audio &
Video conferencing
2. Live Streaming
3. Record/playback
4. Web conferencing (Vidyo,
BBB, AARNet Anywhere)
5. AARNet UC exchange video
calls
6. AARNet TelePresence
exchange
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BENEFITS
• Free to use,
• Unmetered
• High Performance,
• High Availability
• Dedicated staff
• Standards based
• Resolves N-squared
complexity/cost
• High Definition
• Proactive Quality Assurance
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Current Content Delivery Services
Content Delivery Services
1. AARNet Mirror – large
repository
2. Domestic peering with
content providers –
Google, AKAMAI, ABC
iView etc
3. Cloudstor – Multi GB file
transfer
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BENEFITS
• Free to use
• Unmetered
• High Performance
• High Availability
• Dedicated staff
• Standards Based
• Resolves N-squared
complexity/cost
• Cached low cost content
• Multi-GB File transfers
• Low cost NREN
developments
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Current Mobility Services
Mobility Services
1. Eduroam – federated
guest access
2. 3G Mobile Broadband
trial – data bucket
3. AARNet Anywhere
beta*
4. Android /IPAD2 mobile
video application
access to conferencing
services
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BENEFITS
• Free to use
• Unmetered (not 3G MBB)
• High Performance
• High Availability
• Dedicated staff
• Standards based
• Resolves N-squared
complexity/cost
• Lowers data costs off campus
• Leverages Institution
investments
• Low cost NREN developments
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AARNet current services
Collaboration Services
1. H.323/SIP/ISDN Audio &
Video conferencing
2. Live Streaming
3. Record/playback
4. Web conferencing (Vidyo,
BBB, AARNet Anywhere)
5. AARNet UC exchange
video calls
6. AARNet TelePresence
exchange
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Content Delivery Services
Mobility Services
1. AARNet Mirror – large
repository
2. Domestic peering with
content providers –
Google, AKAMAI, ABC
iView etc
3. Cloudstor – Multi GB file
transfer
1. Eduroam – federated
guest access
2. 3G Mobile Broadband
trial – data bucket
3. AARNet Anywhere
beta*
4. Android /IPAD2
mobile video
application access to
conferencing services
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National Video Conferencing Service
stats
• Audio and Video Conferences & Hours Use 2008 onwards
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Current TelePresence Exchange
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Future services
Content Delivery services
Collaboration services
•Skype Gateway to conferencing services
•Telepresence interoperability service
•Unified communications service extension
– global reach
•Cloud based conferencing services – multitenant capability
•AARNet Anywhere + LinkedIn click to call
•Third party hosted web collaboration
federation services – Lync/Webex etc
•Capped “all you can eat” voice calls –
national. Mobile, international – via AARNet
Exchange
•Webcam “Ustream” video
broadcast service
•Central Gaming cluster
services
• AARNet Anywhere +
LinkedIn click to call
• Federated presence
service
• Managed telephony
service
Customer engagement
Concept Development
RNOs
AAC
Board
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Mobility services
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Current services environment
• A complex ever changing environment
– Customers are free to use, compete own similar services
– Complex customer environments exist – nationally/globally
– Complex dynamic multi vendor market exists
• How to control, scale, leverage worldwide?
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– We all share good IP network baseline
– Services tend to follow technical silos – efforts to converge underway
– What is the value we bring to the customer?
• Greater zero cost call reach
• Richer video call collaboration capability?
• An infrastructure for third party service provider solutions?
– How to extend service access, reach, scale, secure
– How to manage call control – coordinated efforts?
– Can H.323/IP, SIP and ENUM play a role?
– Single versus multi-vendor?
– MCU scheduling and API support?
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AARNet Service Focus Areas
Gatekeeper
co-ordination
Dial Plans (ENUM)
SIP Trunks
Firewall/NAT Traversal
best practice
QoS/spare capacity
Customer to AARNet
coordination for
convergence
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NVCS scheduling
enhancements
Cisco TPX
interoperability
Desktop video
Common monitoring,
reporting, etc
AARNet service
Convergence
Common peering/routing
best practice
QoS, SBC and SIP
coordination b/t carriers
Common call routing,
ENUM
Support & operations
models b/t carriers
Meet me MCUs and
scheduling process
TPX exchanges
OVCC coordination
AARNet to other
Carriers and
Managed Video
Service Providers
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NRENs
Industry
International ventures- best practice, influence, reach
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Creating a video “cloud” of network
carriers and managed video service
providers to enable video to just work –
coordination of dial plans, SIP, ENUM,
access to MCUs, support and scheduling
coordination, interoperability testing,
apps development and worldwide
access via commercial networks
Cisco TelePresence Exchange –
investment in core infrastructure
donated by Cisco to enable inter-inst.
Collaborations nationally and
globally
Chairing efforts with
the APAN
community to add
video network
infrastructure to IP
networks for no-cost
video/UC call
services to extend
reach into Asia
Traditional Video conferencing,
supported commercial vendors, expect
TIP to play increasing role
alongside SIP for interoperability
Exploring ways to
extend voice and
video calling
capability of
ENUM/UC in
Australia and Asia
to extend into
Europe & Brazil,
Argentina
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OVCC Challenges = learnings for R&E?
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Sustainability - Reporting & Billing
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Trust Fabric
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Multi-vendor compatibility with H.323/IP + SIP +
Cisco TIP as opposed to single vendor cloud
Skype integration and Microsoft/Lync positioning
to track/respond?
Social Media/IPTV/Video/Gaming integration –
compelling IMS based blended services to track
and position?
QoS & 24x7 test/monitoring facilities?
Need a separate test bed environment for tests and
coordinating upgrades?
Effort required should not be underestimated for
accreditation
Security – best practice to secure key
infrastructure
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Ad hoc dedicated meet me rooms – simple but
inefficient
Scheduling, API based multiple MCUs - physical room
mgt local control?
Network/MCU failure issues – do we/how to resolve?
Port utilisation differences – baseline min. stds?
E2e support matters – managing changing
environment, use of test beds/change mgt
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Complex Service/Platform integration
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How can competitors work together
How much can be revealed for operational
success & value prop. For entire service?
Private routing with QoS
Private ENUM/SIP Proxy
Gatekeeper Proxy/Mesh federation
Capacity management
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Session Management & control
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CDR ingestion and analysis - homebrew
ROI on investment to carrier/customer is a
challenge, need to know locations of participants
to determine travel/time/carbon savings via
overlay portal
How to bill? Carrier credits and chargeback to
own customers?
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Gatekeeper configurations
SIP security and use of ACLs?
Security behind SBCs ?
Quality of user experience
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Client software tied to BYOD – easier to code
Codec compression vs licencing costs
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Why ENUM?
• Converge reachability to provide true
unified communication, irrespective of
protocols and call routing
• Route calls over existing (NREN) IP
infrastructure (with PSTN interconnect for
other customers/public)
E.164
PSTN
H.323
SIP
GDS/IP URL/IP
?
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• Reuse existing infrastructure (DNS)
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Routing resilience
Reduced call routing complexity using DNS
lookup
Extend worldwide call routing by joining
nrenum.net alongside other private ENUM
trees
Enable rich media support
Low costs (hardware/support/training)
ENUM
PSTN H.323
SIP
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AARNet’s ENUM Plans
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Use combination ENUM deployment
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Register with NRENUM.net (+61
delegation)
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Sub-delegate to customer to manage own
number ranges/UC solutions
(≈ infrastructure ENUM)
User ENUM within AARNet and as a
potential managed service
Preference for central service
Free
VoIP/Video interconnect with 10+ other
NREN worldwide supporting H.323 & SIP
call routing + rich media + interconnect
with “world” due to e164.arpa querying
requirement = access to 40.000+
VoIP/video devices
Offer ENUM+ service by routing calls
via AARNet SBCs to provide better
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management,
monitoring,
support,
reporting,
security (first layer of protection, (DOS,
malicious use, toll fraud),
lawful intercept compliance,
NAT traversal support,
Trusted IP addresses via firewall, etc.
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The view from 30,000 feet
Renovo conference booking system for H.323/SIP MCUs
(Polycom, Cisco, etc) + streaming/recording. Scheduled/ad
hoc conferences on demand plus Telepresence support +
interoperability, HD streaming
SBC/FW/NAT
traversal
SBC/FW/NAT
traversal
Gatekeepers
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Find me, Call me
Federated UC
Dir Services
Real time presence, chat,
click to call voip, video
SBC/FW/NAT
traversal
Session Border
controllers
For more secure,
scalable NAT
traversal/SIP access
To deliver new
voip/video/im/prese
nce services
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Final thoughts
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Why are we doing this?
Can’t we just use Skype?
Can’t the cloud solve this?
Can we interoperate + lower costs?
From buy your own kit to central?
Is the solution Multi-tenant
Infrastructure or application focus?
How can we move forward?
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What is in it for me? Customer, Inst,
NREN, vendor
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Facilitating collaboration for edu + research
Not so simple (unmetered, $ svc, small
grps)
Possibly, but inst. Integration - calendar?
Needs national/global coordination
ROI vs $ + use issue
Middle ground needed to route and offer
user simple solutions
Low hanging fruit? Buying club, targeted
coordinated effort
Customer – simple, multiple videotone
experience and choices
Inst - $ effective, low support, just works
NREN – value add, traffic use, great collab
cases,
Vendor – greater adoption and use,
interop/cloud experience, opportunities to
grow/connect other sectors and inter-
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Thanks for listening
• Any questions?
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