Transcript TELEHOUSE_Intro_Breakfast_1119

Where the World’s IT Needs are
Managed
About TELEHOUSE
Over 20 years of global data center operations
• Operating two SAS 70 Type ll certified data centers in N.Y.
• Fully operational data center in Los Angeles
• 264,000 sq. feet of data center space in the U.S.
• Data centers in 8 countries, expanding to 14 by 2010
• Public IP peering exchanges via NYIIX and LAIIX
• Transatlantic VLAN connectivity between TELEHOUSE data centers via Global
Interlink
• Comprehensive, scalable managed services available, remotely and on-site
Around the World
UK
Docklands East
Docklands North
Metro
Docklands West
（March 2010）
Beijing
Hong
Kong
France
South
Korea
Voltaire
Magny
Jeuneurs
Japan
New York
21 Sites
in 9 cities
Teleport
Broadway
Los Angeles
Singapore
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TELEHOUSE provides
data center sites worldwide across 17 cities in 8 countries
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Locations in Japan
Sapporo
In Japan
21 sites in 9 cities
(incl. planned sites）
Oyama
Sendai
Hiroshima
Tokyo
Naha
Nagoya
Osaka
Fukuoka
Suita
Ibaraki
Osaka-Chuo
Nagoya-naka
Sakae
Shinbashi・ Otemachi
Odaiba ・ Shibuya
Koto
・ Fuchu
Mejirozaka ・ Tama
Kashiwa Iidabashi
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About TELEHOUSE’S Teleport Center
Designed and built as a data center from the blueprints
• SAS 70 Type ll certified
• Layered security procedures
• 162,000 square feet
•Choice of telecom providers
• 2N Power with N +1 redundancy
• 24/7 On-site and remote managed
services available
• Commercial power capacity: 10,000 kVA
• Variable power density suites
• 24/7 Onsite Remote Hands included with
every help ticket
• 30% power cost savings
• 24/7 Customer Assistance Center (CAC)
• Disaster recovery suites available
About TELEHOUSE’S Broadway Center
TELEHOUSE America’s Most Active and Connected Facility
• SAS 70 Type ll certified; opened Dec. 1997
• 85,000 square feet
• N+1 redundancy throughout
• Over 60 key carriers/ISPs capable of meeting
any telecom need
• 24/7 On-site and remote Manage-E services
available
• Commercial power capacity: 3,190 kVA
• 24/7 On-site Remote Hands included with
every help ticket
• Home to the New York International Internet
Exchange (NYIIX)
• 24/7 Customer Assistance Center (CAC)
• Layered security procedures
•Transport capability to other major carrier hotels
About TELEHOUSE’S Los Angeles Center
Data Center Gateway to the Asia-Pacific Rim
• 13,000 square feet; opened August 1998
• Your choice of several telecom providers
• N+1 redundancy throughout
• 24/7 On-site and remote Manage-E
services available
• Commercial power capacity: 665 kVA
• Home to the Los Angeles International
Internet Exchange (LAIIX)
• Transport capability via dark fiber to One
Wilshire
• 24/7 On-site Remote Hands included
with every help ticket
• 24/7 Customer Assistance Center (CAC)
TELEHOUSE IX Peering
NYIIX
LAIIX
Current
members
About 120 active members
(Google, Yahoo, Microsoft, Time Warner,
Abovenet, KDDI, Akamai, etc.)
Over 53 active members
(Google, Yahoo, China Telecom, Mzima,
Akamai, Limelight, etc.)
Port Interfaces
100 M to 10 GigE
100 M to 10 GigE
Local Extension
Points
Offering seamless peering fabric to
major carrier hotels in NYC, including:
Seamless peering access to
One Wilshire Blvd
•25 Broadway (Broadway Center)
• 7 Teleport (Teleport Center)
• 60 Hudson St.
•111 Eighth Ave
Additional
Features
• Largest exchange point in NYC
• Route server access
• Hitless operational system (OS)
• Enhanced peer-to-peer communications
• Private peering available
• DNS Root Server Available
• Peering gateway to Asia-PacRim
• Route server access
• Hitless operational system (OS)
• Enhanced peer-to-peer communications
• Private peering available
• DNS Root Server Available
Peak Traffic
Volume
85 Gb/s
10.3Gb/s
TELEHOUSE IP
Transit
• Direct IP connectivity provided by
TELEHOUSE to data center and
colocation clients around the world
• Cost-competitive Internet network
capacity across a multi-backbone
route
• Ensures full-protection and
redundant global IP connectivity
• Customers can access this
service from any major data center
facility, whether it is TELEHOUSEbranded or not
• IP Transit is offered from 1 Mbps
to 10 Gbps commitments
Global Interlink
•Ultra-fast, transatlantic Ethernet connection
•Any Ethernet capable device housed in US DCs:
NY, LA, Palo Alto, Dallas, Chicago and Ashburn
connected to TELEHOUSE’s London or Paris DC.
•Bandwidth 1G to 10G
•Redundant, robust MPLS backbone
•Web-based traffic monitoring system
•24/7/365 Network monitoring and service desk
assistance
Manage-E
Where the World’s Technology gets Managed
What is Manage-E?
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A comprehensive suite of global managed IT monitoring, remediation
and management solutions
Customizable and scalable IT solutions to meet your needs
Freedom to create your own optimal managed services package
Reduce overall IT spend, while achieving greater depths of security
protection, compliance and service availability
Benefits of TELEHOUSE
Manage-E Services
Cost Savings:
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NOC with 24/7 certified staff
Monitoring/dashboard tools provide all the technical support needed
Customization:
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Three flexible service offerings:
 Blue – simple monitoring
 Gold – monitoring and basic planned remote remediation
 Platinum - complete monitoring, remediation and performance
management
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Advanced performance monitoring services;
Vulnerability scanning – WEV Sentinel
Full range of compliance and consulting services
Support: 24/7 global partner with custom solutions support
Manage-E
Infrastructure Services
 TELEHOUSE Manage-E will automate and perform daily management
tasks of the following, either remotely or onsite at our state-of-the-art data
center facilities:
• Enterprise storage deployment
• Network device management
• Application management and support
• Hardware management and deployment
• Desktop management and support
• Server management and support (SQL,
• Database administration and support
• Email support services
• OS Monitoring and Maintenance (Sun
Solaris, Microsoft, Linux)
Apache, Microsoft, MySQL, Oracle)
• Load Balancer Management & Support
Manage-E
24/7 Data Center Support Services
Through our partner Akibia, TELEHOUSE provides
multivendor hardware maintenance services,
providing a single point of contact for all network,
security and data center support needs.
• Provide custom SLAs that cover the leading
hardware and software brands including,
SUN, HP, IBM, Dell, EMC and others
Increase efficiencies by consolidating vendors
across multiple hardware platforms.
24/7 call center support
 Typical 20% savings over OEM plans
with proven better response times.
Business Continuity Planning (BCP)
Manage-E
Business Continuity Planning (BCP)
 Providing planning solutions for business
continuity and disaster recovery
 TELEHOUSE’s BCP offering is powered by TAMP
Systems, which has earned a Certified Business
Continuity Vendor (CBCV) certification from the
Disaster Recovery Institute (DRI), the world-wide
leader in more than 100 countries for business
continuity management
 Business Continuity/Disaster Recovery Plans are
created, managed and maintained through
TELEHOUSE’s BC/DR Internet and Intranet
Planning Software
Find out more,
or take a tour.
Contact us today.
Fred Cannone
Director, Sales & Marketing
Tel: 718.355.2559 (Office)
Mobile: 917.417.6707(Cell)
[email protected]