Transcript Digital City For Electronics - Your Credible IT - digitalcity

Digital City For Electronics - Your Credible IT Partner
COMPANY PROFILE & BUSINESS SERVICES PORTFOLIO
CONTENTS
Contents
Introduction
IT Business Value
The GB Advantage
Leadership
Financial Summary Analysis
Sales Figures 2006 - 2008
Digital City Portfolio
Services
Consulting Services
IT Auditing
Operations Management
Design, Implementation and Installation Services
Support Services
Outsourcing Services
Solutions
Core and Extended Solutions
Datacenter and Storage Solutions
Networking Solutions
Threat Protection
Printing Solutions
Products
Alliances
Value-Added Reselling & Awards
The Full Spectrum
Contact Us
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The Digital City Advantage
Digital City is Egypt’s IT Systems Integrator with capacity and
experience for providing strategic technology solutions that
achieve real business results for business in diverse industries
including Financial Services, Telecommunications, Oil & Gas,
Textile and General Business. Digital City professionals along
with alliance partners provide an unmatched level of domain
experience with a results oriented approach. The company
delivers business value using IT to empower organizations with
innovative and scalable technology solutions that increase
their competitive advantage and return on investment.
Digital City understands what is needed to deliver business
value using IT in emerging markets. That is why it offers End-toEnd solutions which cover consulting, technology platforms,
system software and tools, applications, systems management,
IT optimization, security, maintenance, help desk and
networking needs using professionals with advanced
experience supported by digital City revolutionary Solutions &
Services Design Team.
Since Digital City commenced operations in 2006 under a
senior executive leadership having local and international
experience, and a professional team, has emerged as one of
Egypt’s fastest growing IT companies.
IT Business Value
Businesses today face fundamental local and global
competition threats. More than ever, they need IT to help
them deliver business value. However, delivering long term
business value from IT is getting even tougher in emerging
markets.
•More than 50% of IT projects fail to meet key business
objectives
•More than 50% of IT projects are delivered over budget
•More than 90% of all IT projects are delivered late
A paucity of internal resources has led companies to look
beyond their corporate offices for solutions to challenges of
such complexity and magnitude. Many have done so by
engaging Digital City in their technology endeavors
Digital City Solutions & Services Design Team is staffed by
professionals with vast local and international experience
that align IT solutions with business objectives. Digital
City creates synergy with capabilities in Consulting,
Systems Integration and IT Infrastructure Outsourcing,
covering Data Center Operations, Managed Services,
Change Management, and Project Management, offering
scalable IT solutions for all of a client’s needs.
• Digital City brings industry as well as functionality experience
into play.
• Digital City professional team has appropriate capability in
the process, technology and people aspects of performance
improvement.
• Digital City has the methodologies and experience to enable
our clients to integrate performance and risk management to
take the right decisions to achieve optimal, sustainable results.
Digital City is about delivering world-class solutions and
services to its customers.
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INTRODUCTION
Introduction
Leadership Team
 Respect for employees, customers and society
 Integrity in all endeavors
 Commitment to be customer centric
 Excellence in delivery
 Creativity & development for sustainable growth
Digital City senior Leadership Team spearheads the
firm’s strategy. The team is focused on strategies
that harness customer relationships by adding value
to the customer’s technology initiatives and
deployments, and enhance their return on
technology investments.
Digital City Board of Directors and Executive
Management :
A) Ayman Ali
(G.M.)
B) Ali Z. Mohamed
(Managing Director)
C) Samir El Saied
(Share Holder)
D) Mohsen Abd El hamed (Share Holder)
E) Mohamed Abd El hamed (Share Holder)
F) Laila Mohamed
(Share Holder)
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LEADERSHIP
Values
FINANCIAL SUMMARY ANALYSIS
Sales Figures 2006 - 2008
Digital City For Electronics
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In IT and SI engagement, Digital City works with the senior
client executives to gain an understanding of their business
strategy. Subsequently, Digital City professionals make
recommendations for aligning technology requirements
necessary to support such a strategy. The result is a
comprehensive analysis that clearly outlines gaps in the
client’s IT landscape, which is used to develop a customized
services solution aligned with core objectives of a client’s
business plans.
Outsourcing
Operations
Solutions Deployment
Systems
Integration
A total Systems Integration (SI) Solution
Maintenance & Support
Technology Selection
Solutions Development
Consulting
As a specialized Information Technology Services Provider,
Digital City operates by offering a unique set of services best
suited to meet the customers’ information management
requirements. Digital City is committed to keeping the
customer’s interest first by vendor agnostic and cultivating
partnerships with leading global technology manufacturers.
Total Systems Integration Solution
Architecture
Conceptualization
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DIGITAL CITY PORTFOLIO
Digital City Portfolio
Digital City can understand your requirements, attend to your
needs, and provide you with the right solution that streamlines
your information delivery and reduces your TCO - Total Cost of
Ownership.
Digital City provides you with the following ONE STOP
PROFESSIONAL SERVICES:
Consulting Services :
We provide Advisory services to help senior management improve
the effectiveness of their corporate strategy, process, and
operations by assessing business needs and reviewing business
functions, plans and directions.
We help clients assess different technology strategies, thus
aligning their technology strategy with their business or process
strategy.
IT Auditing :
We audit your IT System to ensure Effectiveness, Efficiency,
Confidentiality, Integrity, Availability, Compliance, and Reliability of
Information.
We present to our customer the risks that will threaten their
system, if their plan does not include any or all the 7 COBIT
information criteria.
Operations Management :
We continuously review our customer activities to achieve service
outputs as determined by your organization
Design, Implementation and Installation Services :
We provide you with a brief orientation session to explain the
product features. We verify that all service prerequisites have
been met. We unpack, install, configure, and test your Network
Components.
From design through staging to implementation and
completion you can be confident your projects are on-time
and on-budget. Project SOWs (Statement of Work) are
clearly defined with deliverables and milestones agreed on.
Support Services :
We provide you direct access to our expert technical
resources, helping you minimize your risks and maximize the
benefits of your technology investment.
We ensure a rapid onsite support on a 24x7 coverage basis.
Outsourcing Services :
Focusing on your core business initiatives makes a lot of
sense. We take responsibility of your IT management,
making sure a technical specialist is available onsite.
We span installations, deployments, technical support,
maintenance, warranty repairs and other functions that
keep your software and hardware up and running.
Disaster Recovery Services :
It’s a fact – physical, natural, and digital disasters occur and
they interrupt operations and impact revenue. Your level of
preparation and planning will determine your ability to
recover. Dramatic lessons have been learned in the past few
years, yet some organizations remain unprepared.
For Digital City, unknown risks are probable, hence
perceivable. Digital City is therefore ready with its proactive
mitigation plans as well as its reactive contingency plans,
ensuring hereby high availability through providing business
continuance services for mission-critical applications.
Services
Services
WARRANTY SERVICES / UPGRADE
Services
24 x 7 6 Hour Call to Fix
Service Level
12 x 5 6 Hour Call to Fix
24 x 7 4 Hour Response
12 x5 4 Hour Response
On-Site Next
Business Day
Parts &
Labour
Year 1
9x5 next day Response
Basic Warranty Entitlement
Parts & Labour
Year 2
Year3
IT infrastructure covers data center, network, and operating
platforms with associated middleware(s). Digital City
Infrastructure Specialists provide knowledge, skills and
experience of systems integration irrespective of disparate
technologies and associated complexity. Digital City
develops an Infrastructure Blueprint that incorporates
business needs, geographical scale and scope, and workload
parameters. Deployment Specialists ensure it is high on
reliability, scalability, availability and security.
Digital City provides network infrastructure services
including Consulting, planning, design and implementation
for 3Com , Cisco Systems, and other network technologies.
This includes Infrastructure Optimization services for
Microsoft® platforms.
Digital City helps enterprises and service providers with the
following Network Services:
•Wired and wireless networks
•Storage networks
•Optical networks
•Local and wide area networks
•Virtual Private Networks (VPN)
•Converged Networks (VOIP)
•Cabling and connectivity design and implementation
•Network security and management services
Digital City Service Delivery is based on Key Performance
Indicators (KPIs) and Service Level Agreements (SLAs) to
accomplish the goals of smooth transition and operational
excellence.
ROUTING AND SWITCHING
Routing is the act of moving information across an
internetwork from a source to a destination. Routing
involves two basic activities: determining optimal routing
paths and transporting packets through an internetwork
(packet switching). Although packet switching is relatively
straightforward, path determination can be very complex.
Routing protocols use metrics (i.e., path length, reliability,
delay, bandwidth, load, and communication cost) to
evaluate what path will be the best for a packet to travel.
Proper design and configuration of routers and switches is a
vital part for an effective network. Digital City Engineers are
certified by the industry's major networking manufacturers.
With an emphasis on reliability and security, Digital City
Engineers carefully work with you and the manufacturer to
design the right network configuration. We focus on your
organization and the processes you perform -- taking
everything into account -- from existing equipment and
applications, to growth planning and future system needs.
The strength of Digital City network design is our
engineering staff. Network Engineers and Senior Network
Engineers have 3+ years of collective experience in the
Information Technology field designing Local Area Networks
(LAN's) and Wide Area Networks (WAN's). Our staff includes
Cisco certified engineers like CCNA's, CCNP's, CCDA's and
network engineers like MCNE's, MCSE's, and engineers with
numerous other manufacturer certifications.
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SERVICES
NETWORK INFRASTRUCTURE SERVICES
Digital City empowers businesses to exploit the real potential of their business by deploying best of breed Technology
Solutions. Through the utilization of Business Process Outsourcing, Application Outsourcing and Infrastructure Outsourcing
services, we enable customers to focus on their core competencies while Digital Citymanages their non-core competencies,
cost effectively.
Reasons why Digital City is a client’s first choice as an IT Outsourcing partner:
• Access to leading edge technologies and resources to harness the most from these technologies
• Access to highly skilled individuals with in-depth knowledge in a variety of tools
• Reduction in operational costs and improved process efficiencies
• Enable customer to focus on its core competencies
• Single-Window support for Vendor and Contract Management
• SLA and KPI based services
By offering flexible service options, Digital City provides a cost-effective outsourcing solution to help meet changing business
demands, sustain growth and help protect your existing technology investments.
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SERVICES
OUTSOURCING
Solutions
Solutions we provide include a comprehensive set of core IT infrastructure services based on Microsoft, HP, Dell and IBM
Platforms, EMC Storage, Systimax Cabling Systems, Procurve HP Networking, McAfee Security, Symantec Security and
Storage, Xerox Printing and Imaging, and Lexmark Printers. We are also HP Authorized Resellers through main
Distributor.
Core and Extended Solutions:
With Core Solutions based on Microsoft Windows Directory Services
you gain unified management of identities and resources across the
enterprise network, ensuring hereby secure access to your corporate
network.
With Extended Solutions based on Microsoft Products you extend the
capabilities of your corporation to accelerate your reach to your
vendors and customers.
Datacenter and Storage Solutions:
Data Management and Storage Solutions using NetApp Storage
Appliances handle interactions between end users and application
programs. Data Management and Storage Solutions provide file
services to read, update, add, delete, and browse data in local or
remote files. In addition to the permanent data that is the basis of
your application, you might need to create temporary data for
purposes like processing requests and passing data between tasks or
programs. Data Management and Storage Solutions provide queue
services for this.
You gain: Data integrity, Data backup and recovery, Portability across
multiple platforms, high Performance while maintaining excellent
functionality.
Networking Solutions:
Wire line, wireless, cable and content providers around the world
look to Juniper Active Components to help them move from silo,
service-specific networks to a converged, next-generation network
(NGN) capable of delivering multi-play, business and mobile services.
3Com switches and routers create an inherently intelligent
integrated network to adapt for your current and future
business needs
Cabling Solutions provide advanced performance as a builtin capability for copper, fiber optic, and wireless solutions,
and truly offer the solutions for the Physical Layer of the
Network.
Threat Protection:
Businesses require an in-depth, manageable security
solution that provides protection against varying security
threats and disruptions to business productivity. With
McAfee you take the necessary precautions against
vulnerabilities.
Printing Solutions:
Look more professional and market your products and
services more creatively with Lexmark's electronic forms
printing solutions. Building on the award-winning strengths
of Lexmark printing technology, Lexmark's multifunction
solutions provide affordable, centrally managed and
distributed hard copy output, including print, copy, scan,
and fax.
Solutions
Digital City competitive advantage comes from combining market leading hardware and software products with consistent high
quality services. Our goal is to exceed international standards of excellence set by our strategic partners.
SOLUTIONS
SECURITY
Digital City Security Services address aspects
of information security ranging from strategy,
policy and awareness through to the delivery
of complete, end to end security solutions.
Digital City Consultants enhance your ability to
manage risk, contain cost, provide quality
service, and overall, achieve business agility in
a secure environment.
• Security Assessments includes the status of
policies and procedures for security
management according to the BS7799 (ISO
17799) standard; security posture of servers,
storage., operating systems, applications and
databases; configuration and management of
the physical environment
• In-depth examination of critical
infrastructure components to reduce security
risks.
• Development of a security Architecture
Design leading to Deployment Methodologies
and comprehensive guidelines for a successful
implementation and operations of a customer
security solution.
Security Managed Services include managed,
dedicated and virtual firewall services , virus
alert services, network intrusion detection &
prevention, host intrusion detection, &
pretension and incident management. Our
products and services enable you to take
control of the whole vulnerability management
lifecycle
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Digital City partners with some of the best IT companies in the world to bring you innovative and comprehensive solutions for
your business. Our comprehensive alliances portfolio allows us to offer you greater choice in solutions that transform your
business and position you for competitive advantage.
Some of our Alliances are:
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PRODUCTS
Alliances
PRODUCTS
Value-Added Reselling
Although Digital City primary lines of business are
service related, Digital City also plans and designs
the physical IT infrastructure of clients and sells
multi-vendor hardware.
Digital City has technology and services
relationships with the world's largest IT hardware
and software manufacturers. Digital City is platform
independent. Being vendor-neutral, we work
closely with our customers to design and deliver an
optimized infrastructure deployment. This is made
possible by the rigorous training and certifications
of our technical professionals.
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Consultancy
Hardware
Network
Structured Cabling
Active Components
Wireless
LAN Telephony
WAN Solutions
IP Telephony
UPS / Printers /Scanners
Backup Solutions
Storage Solutions
Datacenters
Servers
Desktops / Notebooks
Handheld PCs
MS Infrastructure Software
Backup Solutions
Antivirus Solutions
Disaster recovery solutions
Business continuity solutions
Smart cards payment solution
THE FULL SPECTRUM
Software
Services & Support
The Full Spectrum
Services/ Transportation
• EDS
• Daewoo Egypt
• Toyota Egypt
• Abo Ghaly Motor
• Aboul Fotouh
• Albatrous
• Bon Apetit
Finance/ Insurance
• Credit Lyonnais
• EFG Hermes
• HSBC
• El Watany El Masry
• Gulf Egyptian Bank
• ‫بورصة االوراق المالية‬
• BDO Consultant
Chemical/Petrochemical
• Schlumberger
• Group Schneider
• ‫شركة الخدمات البترولية‬
• ENNPI
• Gasco
• ‫السهام البترولية‬
• Arab Chemical
Education Sector
• CIC
• British University
• Port Said School
• British School
Manufacturing/Retail
• Ring
• Ezz Steel
• Amricana
• Orascom For Trading
• PAPA Jones
Healthcare / Hospitality
• Dar El Fouad
• Roche
• ‫الشركة المصرية لالدوية‬
• ‫الشركة المصرية الحديثة للكبريت‬
Private Sectors
• AVIT
• Trust Group
• El Azhar Park
• ‫الشركة المصرية العالمية للمستلزمات السياحية‬
Telecomm/ Networks
• BTC
• Egypt Linx
Government Sector
• ‫الشركة القابضة لكهرباء مصر‬
• ‫مؤسسة أخبار اليوم‬
• ‫مصر للطيران‬
REFERENCES
Selected Customers
CONTACT US
Contact Us
[email protected]
10 Gamal El Din Afifi – Nasr City
Tel: +202 – 26700229 – 26700253 - 26700290
Fax: +202 - 26719554
http://www.digitalcity-eg.com
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