Transcript do`s and dont`s for 1

Do’s and Dont’s How to Prevent Troubles
iConnect
/ CommPact
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iConnect – Installation and Location
• The location of the control panel is critical for
the installation’s success.
˗ The location in basement or concrete room is not
recommended!
˗ RF RSSI level (noises) should be as low as possible.
To take into consideration the RF signal strength of the
wireless devices
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iConnect – Installation and Location
• Do not locate the control
panel close to Electromagnetic sources
(computers, fax machine,
Electrical cabinet, Routers
and etc).
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iConnect – Installation and Location
• In case of electric power outage for few days,
back up battery becomes totally empty.
• Rarely, the battery becomes totally empty.
• In order to wake the battery up, it’s required
to insert and remove the battery connector a
few times (10-15 times) to the main board.
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iConnect – Installation and Location
• Fuse for AC power and fuse for battery can be
damaged because of lightning.
• Those fuses can be easily replaced.
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The Wireless devices – Location and Installation
• Minimum of one meter between devices or
between device to the control panel.
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The Wireless devices – Location and Installation
• Do not locate the Wireless devices close to
Electro-magnetic sources
(computers, fax machine, Electrical cabinet, Routers and etc).
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The Wireless devices – Location and Installation
• Wireless devices Batteries
Due to the occurrence of voltage delay in
lithium batteries that have been in storage,
the batteries may initially appear to be dead.
In this case, leave the unit in Test mode for a
few minutes OR press on the tamper switch a
number of times until the battery voltage level
is stabilized.
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The Wireless devices – Location and Installation
• Battery - Date of production is something that
installer must pay attention to.
• Battery with a date of production which is
more than 2 years isn’t recommended for
installation.
May of 2011
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The Wireless devices – Location and Installation
• The Signal strength level of the wireless
device, must be with level 5 and above.
• When installing the detector
on the wall, make sure that
the screw isn’t sticking out.
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The Wireless devices – Location and Installation
• If there is a suspicion of transmissions’ loss
from the device OR supervision loss event
occurs in panel, radio test needs be
performed.
• Every 8 seconds, signal will send to panel.
Each signal will be heard by number of tones
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The Wireless devices – Location and Installation
Why can’t the Wireless device be registered in
the control panel?
1. The device had already been registered.
2. The zone is defined as ‘Use Repeater’.
3. The battery is empty.
4. The battery is inverted.
5. The back tamper of the device is opened.
6. Noisy area (RF RSSI Level=9).
7. The RF frequency is different (868/433MHz).
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Curtain detector – EL2650XL
• Avoid placing the detector in an area exposed to
sunlight coming in through the window.
• For night arming make sure that the user will keep a
distance from the detector’s coverage:
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Curtain detector – EL2650XL
• By quickly reaching out the hand into the coverage
area and pulling it back, may cause a false alarm.
• Distance from the window/wall: at least 5cm:
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Magnetic Contact EL-2601
• The detector on the frame
The magnetic on the window
Wrong installation – Supervision loss may occur.
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Magnetic Contact EL-2601
• On massive steel frame, it is recommended to
add a spacer to the detector .
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PIR Motion detector - EL2645/EL2745
• Height: 1.80m - 2.20m.
• PI version - To take into consideration the pets
and to install in appropriate place.
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Communication Troubles
Trouble Message
Reason for the trouble
Solution
No Message
Account 1 Protocol[95112] ≠
IP interface[95113] ≠ LAN or
GPRS
Protocol[95112] = IP
Interface[95113] = LAN or
GPRS
Device Trouble LAN/GPRS
module
Communication module is
faulty
Replace the module
Media Loss – LAN/GPRS
No internet connection
- Check the cable
network/SIM card.
- SIM card with low signal
- Check with the service
provider
DHCP Error
Panel doesn't get DHCP from
the network
Check with the IT manager
regarding the DHCP settings.
If required insert the relevant
parameters at address [95771],
[95772] and [95773]
XML fail
1.1.Problems at the service
provider network
2.2. Firewall
3.3. Wrong parameters had
been configured (IP address,
CP ID, CP Password
1. Check with the service
provider the connection
2. Check that port 33000 is
opened with the IT manager
3. Check that the parameters
are correct
Program Correct interface
1.one or more of the interfaces
(of accounts, RP, speed dials
and service call) are
configured with interface
which doesn't exist
Change the interface/s of
according to the insttaled
module
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Presentation name
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