Transcript Collaborate to Create Value

Collaborate to Create Value
The new world order
 No Time zones. No Boundaries for Business
 Macro Economic Shifts
 Rapidly changing business environment
 Need for wider coverage
 More Cultural resonance
 Multi– level expertise
What Trends Are We Seeing?
Change in Customer Priorities:
from now to 2020
Quality of Product/Service
Price Competitiveness
Quality of Customer Service
Personalization
of
Personalization of
product/service
Product/Service
Brand Values
Personal Relationships with
Employees
Now
Year 2020
34%
52%
Our Customers want to…
 Get closer to their consumers
 Grow their businesses
 Gain customer loyalty
 Remain competitive
 Retain profitable customers
 Emerge as a developed country
Grow, Profit, Emerge and Compete Globally
Cisco: The Convergence Innovator
Data
Data
network as the
platform
Video
Voice
Voice
Voice
Voice
Consumer
Commercial
Video
Data
Mobility
Video
PSU
Mobility
Video
Data
Service
Provider
Mobility
Video
Enterprise
Mobility
Video
Voice
Mobility
Data
the
Data
Information
Freedom
Mobility
Voice
Entertainment
Communications
Our Innovation Model
Innovation as a
means of evolving through…
Technology Innovation &
Partnership
Build
Buy
Partner
Create solutions with
partners to drive….
Go-to-Market
Strategy
…Differentiation, Enhance
Customer Value &
Transform Businesses
Strategic Alliances Innovation Model
AAMulti-Dimensional
Relationship
to
Multi-Dimensional
Relationship
deliver
business
value and
with significant
the Potential
for Significant
impact
for Customers
Business
Impact for Both Parties
Key Criteria
Business impact – top line growth
Breadth and depth of initiatives and relationship
Organizational and financial commitment
Size of investment
Alignment with Cisco strategic direction
Market acceleration capabilities
Our Partnership Strategy
Profitability
Business Transformation
Integrated Tech/Services
Technology Specialized
Individual Product Resell
Customer Value-Add
Introducing Wipro…
 Wipro Ltd is a global services provider delivering technology
driven business solutions
 Wipro delivers unmatched business value to customers through
 application development,
 process excellence,
 quality frameworks and
 service delivery innovation
 Only Indian company to be ranked among the top 10 global
outsourcing providers
 Over 900 customers; 95000+ employees
 54 development centers across globe
Overall Global IT Business
Leading global service provider of Consulting, IT Services, BPO and R&D Services
$ 4.3
Billion in Revenues
SUSTAINED
GROWTH
•
CAGR of 37% in
last 5 years
• Part of NYSE’s
TechnologyMedia-Telecom
(TMT) Index,
NSE Nifty Index
& BSE Sensex
928
Global Clients
PARTNER TO
INDUSTRY
LEADERS
95,000+
Associates
ATTRACTS
THE
BEST
TALENT
• 184 Fortune
1000/ global
500 clients
• 95,000+
associates from
57 nationalities
• Over 170
clients among
Forbes 2000
• One of the top 3
recruiters in
India
• 928 active
clients as on
March 31, 2008
55 +
Centers of Excellence
INDUSTRY
EXPERTISE
• 55+ CoEs to
develop domain
specific framework
and solutions
• 2600 + domain
consultants
54
Countries
GLOBAL
PRESENCE
• 53 Global Development
Centers
• 25 global near• shore centers
Industry expertise
Financial
Solutions
• 85+ client relationships
• 15+ large, marquee accounts with multi-year outsourcing contracts
• 500+ domain consultants
Retail, CPG &
Transportation
Services
• Long term partnership (greater than 5 years) with leading global retailers
• #2 global implementation partner for Oracle Retail
• 9 out of top 20 store magazine retailers,6 out of top 10 F&B, 5 out of 10 global grocery retailers, 7 out of
Top 15 airlines are Wipro's customers
Energy &
Utilities
• Largest industry practice among the Indian IT service providers with over 45 customers
• Working with 2 of the top 5 Oil and Gas firms in the world
• Executed large SI engagements across Europe & US.
Manufacturing
& Healthcare
• Leader in Manufacturing Execution Systems (MES) among offshore IT Services firms
• Enabling Collaborative Value Networks (CVN)
• Leader in Supply Chain Management (SCM) among offshore IT firms
Telecom,
Media
& Technology
• Work with 10 of the top 15 communication service providers globally
• Work with 8 of top 10 communication equipment vendors
• Largest Indian player with market share of 18.5% in global telecom services market
Global Presence
Asia Pacific
India
Japan
China
Australia
Singapore
Malaysia
America
Europe
Middle East
Taiwan
USA
UK
UAE
Hong Kong
Canada
Germany
Saudi Arabia
New Zealand
Brazil
France
Africa
Qatar
Netherlands
Egypt
Bahrain
Finland
Kenya
Oman
Bangalore, Kolkata,
Kuwait
Chennai, Mumbai,
Switzerland
Indicative Map - not drawn to scale
HEAD QUARTERS – INDIA
Romania
Pune, Secunderabad,
Portugal
New Delhi, Bhopal,
Austria
Ahmedabad, Chandigarh
Wipro in KSA- Our Vision
Wipro Arabia Ltd to be TOP 3 IT company in KSA by 2012.
Wipro Arabia to be Top 3 Cisco partner in KSA BY 2012.
Present in KSA since 2001
Wipro Arabia Ltd., - A JV between Wipro and Dar Al Riyadh
425+ Consultants in Kingdom
Tied up with top universities in KSA to develop local talent
Signed MOU with SAGIA to train local talent on a long term basis
Range of Customers
• Oil & Gas/Banking & Finance/Telecom/Enterprise
Industry Verticals
To Name a few of
our Customers…
Customers
Transportation
Saudi Arabian Airlines
Education
KAUST, KFUPM
Oil and Gas
Saudi Aramco, SASREF, SAMREF,
APPC, Chemonal
Petrochemicals
SABIC, Petro rabigh
BFSI
ANB, NCB, Riyad Bank
Telecom
STC, Mobily, Saleco, Etihad Atheeb
Telecom
Enterprise
GLC
Government
MCIT, SAGIA, NGHA
Healthcare
King Faisal Specialist Hospital
Others
Riyadh Cables, NRC, Al Mutlaq
Group, Al Rabie
Strategic Initiatives
Operational
Excellence and
Business
Transformation
Innovative
Delivery
Models
Application
Networking
IT
Outsourcing
Unified
Comms
Managed
Services
Virtualization
of Resources
Accelerated
Application
Delivery
Security
Data
Center
Transforming
Business
Communications
Self-Defending
Network:
Secure Systems
Approach
The Communications Value Chain
Transform
Optimize
Business Value
Integrate
Connect
 Reduced
transport
costs
 Improved
resiliency
 Simplified
infrastructure
management
 Uniform
security and
authentication
 Unified user
experience
 Simplified
Rich-Media
interaction
 Rich mobile
experiences
 Web 2.0
 Enabling
global teams
 Federated, realtime business
processes
Collaborative
Communities
Unified Communications
Data, Video and Voice Convergence
Ubiquitous IP Infrastructure
Evolution of Communications
What We Do
Single partner interface for increased accountability and
integrated service delivery
Infrastructure Solutions
Enterprise Platforms:
Design and deployment services for:
•RISC servers
•Application servers
•Databases
•Unix OS
•Server computing resource
management software
Enterprise Information Security:
•Product consulting
•Integration Solutions
Emerging Technologies:
•Technology optimization in Web and
WAN acceleration
•Virtual Computing in Data Centre
•IP Video solutions
Networking Solutions:
Design, deployment, audit of:
•Enterprise Wide Area Network (WAN)
•Wireless LAN
•Unified Communication Systems
•Data Center , DR & Virtualization
•Network Security
•Application & WAN Optimization
Data Storage:
•Network storage
•Secondary and Nearline storage
•Backup and storage fabrics
Contact Centre Infrastructure:
•Switch Integration
•Voice Response Solutions
•Computer Telephony Interface (CTI)
•Customized Agent Desktop Application
•Predictive Dialer
•Customer Relationship Management
•Multiple Host Integration
•Voice Logger Interface
Professional Services
System Integration
Manage IT
• Platform Integration
•System
Network
Integration & Security
Integration
• Server and Storage Integration and
• Business Service Management
Manage
IT
•
Application
Management
•Application
• Business Service Management
administration and
• Application Management
production
support and
for
Application administration
production
support
for SAP
Basis,
SAP Basis,
Oracle
Apps
Oracle Apps and Web applications
and
Web applications
(J2EE and .Net)
.Net)
• Data(J2EE
Centerand
Services
• Managed
Data Center
Services
•
Security
Services
• Contact
ManagedCenter
Security
Services
•
Services
Contact
• End
User Center
Support Services
Services
•Infrastructure
End User Support
Services
Availability
Services
• Consolidation
Platform Integration
• Data
Network
Integration
•
Centre
Integration& Security
Server
and Integration
Storage Integration and
• Call
Centre
• Consolidation
Middleware Integration
• Enterprise
Management
Data Centre
Integration
• Call Centre Integration
• Middleware Integration
• Enterprise Management
Enterprise Services
Enterprise Services
• Warranty Services
• Warranty
Services
Annual Maintenance
Contract
•
Annual Maintenance Contract Services
Services
•
• Audit
Audit and
andAdvisory
AdvisoryServices
Services
•
Site
Support
• Site Support
•
• Technical
TechnicalAccount
AccountManagement
Management
Services
Services
& Microsoft Services
Infrastructure Availability Services
& Microsoft Services
• Intel/AMD server management and hardware
•
Intel/AMD server management and hardware support
support
• Support
brands
andand
peripherals
Supportfor
forall
allhardware
hardware
brands
peripherals
•
High
Availability
Services
• High Availability Services
•
Upgrade
Solutions
• Software
Softwareand
andHardware
Hardware
Upgrade
Solutions
•
Microsoft
Infrastructure
services
• Microsoft Infrastructure services
integration)
• (Deployment,
(Deployment,migration
migrationand
and
integration)
• Portal, workflow and business productivity solutions
• Portal, workflow and business productivity
• Microsoft Unified Communication Solutions
solutions
• Microsoft Unified Communication Solutions
Wipro Cisco Solution Strategy – Unified
Communications
Business
Transformation
Cisco-Microsoft Architecture/Solution
Strategic Impact
Enterprise
Collaboration
Collaboration
Business Apps
Managed Services – UC / TP / IPCC
Outsourcing – Embed Collaboration
TDM to IP Migration
Integrated UC
Communications
IPT/IPCC/Basic UC/ TP
FY09
Rollout of Wipro-Cisco Solutions
FY10
Strategic Value of Solution
Wipro-Cisco Joint Value Proposition in Data
Centres
Unified Computing
Branch Transformation
Application led DC Solutions
Unified fabric
Transformation thru Virtualization
Q4 FY08
Rollout of Wipro-Cisco DC Solutions
Q4 FY10
Spirit of WIPRO
Intensity to Win
 Make customers successful
 Team, Innovate, Excel
Act with Sensitivity
 Respect for the individual
 Thoughtful and responsible
Unyielding Integrity
 Delivering on commitments
 Honesty and fairness in action
THANK YOU