Transcript What is the iDCS 500?

iDCS 500
The Evolution Continues
What is the iDCS 500?
• The next generation of the DCS Family
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Bigger--unique networking possibilities
Versatile--new hardware and software
Advanced--computer telephony, IP enabled
Feature-Rich--too many to mention...
What will we be covering?
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System Benefits
Position within and outside Samsung
New Technology
New Features
Certification
Why has the iDCS 500 Been
Created?
• Internal Influences
– We wanted to offer users and dealers a system
that they won’t outgrow
– We wanted to create a system that would
support our existing hardware and allow
growth into the IP arena
Why has the iDCS 500 Been
Created?
• External Influences
– DCS has only one T1 and does not support ESF
or PRI
– Market demands for a reliable networked key
systems
– The necessity of supporting new IP technology
Where does 500 Fit in Samsung?
• Our positioning is from 40-250 stations
– 488 Ports with up to 360 stations; 352 Trunks
using PRI, or 208 analog Trunks
• You can network up to 4 iDCS 500 systems
together
What are the major benefits of
the iDCS 500?
• Builds on reliable DCS platform - offers
features and technology new to Samsung
• Adds new scalability for users—boards and
telephones from DCS work in 500 including
the iDCS 14 Button AOM
• Creates a unique price structure with three
versions of the system
What hasn’t changed?
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PSU 60
Trunk Cards from DCS
Cadence and SVMi-8
Cards that won’t migrate
– T1, V dial, TrunkA-A1, SIM
New Hardware
• Built-in modem (Optional)
– Remote programming and maintenance
• Smart media card
– Stores system software & customer database
• iDCS LAN
– Ethernet connection to data network
New Hardware
• E-911 Card
– Supports up to 4 CAMA trunks to pass on
calling info to 911 center
• TEPRI
– A Combination T1 ESF and PRI
• IDCS ITM3 8 channel VoIP interface card
– Voice over the Internet
New Software
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M—basic software, T1/PRI/BRI, LAN, VoIP
L—multi-cabinet software, enhanced features
LE—networking multiple iDCS 500s
LH hotel/motel--Bi directional PMS interface
(early second quarter)
New Options
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PRI
VoIP
LAN Interface
Networking
Computer Telephony
PRI
• 3 PRI per cabinet
• iDCS 500 only requires 1 slot for T1
because it allows 32 timeslots per slot
• Supports 5ESS and NI2 protocols, so users
can see both name and number
PRI
• Users can choose name or number to
display first
• Outbound Caller ID
• E-911support gives DID when dialing 911
VOIP
• ITM3 card supports up to 8 voice calls over
IP Network
• Add 8 more calls with daughter board
LAN Interface
• The iDCS LAN card provides 10/100 base
Ethernet connection to data network
• High-speed PC programming across
network
• Software uploads to the SmartMedia card
via PCMMC
Networking
• LE Version only
• Create a unified system of up to 4 iDCS
500s
• Connection is via a proprietary PRI, based
on Q-SIG specifications
Networking
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Call Completion, Busy Station
Call Completion, No Response
Call Forward Busy
Call Forward No Response
Call Forward Unconditional
Call Intrusion
Camp On
Call Transfer
Transfer Retrieve
Transfer Recall
DND with Pass Through
DND
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Caller ID
Centralized Attendant
Intercom Calling
Centralized Voice Mail
Computer Telephony
• Smart Operator provides PC-based
attendant console
• All L systems have Smart Operator software
as standard
• 911 alerting feature with the Smart Operator
Computer Telephony
• Smart Centre provides ACD-type reporting
to a reader board
• Provides printed reports of current and
historical data
Computer Telephony
• We support TAPI 2.1 TSP as system link.
We no longer will support the CTM
(Computer telephony module) TAPI 1.
• Live System Programming
Computer Telephony
• Live remote programming with a modem,
or over the Internet with the LAN card
• Live system software upgrade via LAN,
(Does require a restart to initialize the new
software).
New Features
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Account Code Key
Caller ID Review List (no answer list option L)
Call Activity Display
Call Forwarding External
Chain Forward
Caller Emergency Service ID E911
Call Hold Exclusive
Call Pickup
Conference (expanded)
Daylight Savings Time
DID MOH
Distinctive Ringing
(L only)
UCD
Ring Modes
Walking Class of Service
Directory Names
Off-hook Voice Announce
Station Pair (cordless apps)
Station Hunt Groups
Tenant Service (splitting)
Least-cost routing
SMDR
Hot Line -Timer programmable
In-Group/Out of Group
Operator Group
Virtual Single Line Phone
Each DID table entry has an MOH source definition
Certification
Class/ Test
Basic
Certification
Advanced
Certification
Access to
Tech Support
Purchase
Equipment
Transition Test
M Version
Permanent
L Version
6 Months
Yes
Yes
Basic Test
M Version
6 Months
No
Yes
6 Months
Yes
6 Months
Basic Course
M Version
Permanent
No
Yes
Yes
Advanced Test
M Version
6 Months
L Version
6 Months
Yes
6 Months
Yes
6 Months
Advanced Course
M Version
Permanent
L Version
Permanent
Yes
Permanent
Yes
Permanent
(DCS 400si Certified Only)
Conclusion
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iDCS 500 is the next step in DCS Evolution
New Technology
New Hardware
New Options
Knew you’d love it!