Transcript Course Name
Living Online
A Quick Review of
Unit 7 – Getting Connected
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#1
What is the purpose
of setting up a network?
Review
To share information regardless of
whether the content consists of audio,
data, or video data.
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#2
What do you need to speak to
someone in another country?
Review
You need the appropriate telephone
number, and for the other person to
pick up the phone (connect) before
you can begin speaking to them,
preferably in the same language.
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#3
What ensures a network conforms to
international telephony standards?
Review
Every country has an organization
responsible for the telephone
network to ensure a network
conforms to international
telephony standards.
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#4
A computer using a telephone
system needs what to communicate?
Review
A modem on both ends to convert
the internal digital signals to analog
signals carried by the telephone system.
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#5
When does a computer
network exist?
Review
When two or more computers are
connected to share resources and
information. The network can be as
small as two computers in a home,
or as large as a company or school
with locations around the world.
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#6
What is the Internet?
Review
An international, wide-area, computer
network, similar in design to the
worldwide telephone network.
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#7
What is the set of protocols
used by the Internet?
Review
TCP/IP
(transfer control protocol/Internet protocol)
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#8
What does “living online”
refer to?
Review
The ability to connect to the
Internet and find information.
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#9
What is the difference
between a LAN and a WAN?
Review
A LAN (local area network) exists
within a building, whereas a WAN
(wide area network) is a network that
crosses a public street and makes use
of publicly supplied cabling for part
of the network.
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#10
If ten employees input customer
data daily – are they a Client or Server?
Review
Client as they are inputting the
information into a server, possibly one
reserved for database information.
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#11
What is an intranet?
Review
A private local area network or LAN
that uses the same set of network
protocols as the Internet but is set up
within one company or organization.
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#12
Why would you want to set
up a firewall on your intranet?
Review
When the intranet is connected to the
Internet, there is a danger that confidential
information on the intranet can be accessed
by people external to the company. A firewall
is placed between the intranet and the Internet
to block unauthorized access to the intranet.
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#13
What is an extranet?
Review
An extranet uses Internet technology to
allow a company to share information with
another company or organization.
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#14
What are two main
benefits of networking?
Review
Communicating and sharing resources.
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#15
What is a workgroup?
Review
A group of people sharing information
who can transfer or save files to a
common area or centralized server.
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#16
Why is being dependent on
the network a disadvantage?
Review
If the network fails, users lose access to
information and the ability to communicate
electronically. If the company’s information is
stored and shared from the server, the cost
of downtime may become expensive.
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#17
Every user entitled to access
the network must have…
Review
A valid login ID set up according
to the company’s standards.
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#18
How could passwords be set
up to reduce security risks?
Review
They can be set to be changed at set
intervals, minimum and maximum number
of characters, mixture of letters, numbers,
or special characters, and should not be
shared with anyone else.
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#19
What should happen to the ID of
someone who leaves the company?
Review
The ID and password should be deleted
immediately, and all e-mails forwarded
to the new designate of that position.
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#20
What precautions can you
take with a wireless network?
Review
Enable security on the wireless access
point or router and enter the security
passphrase on each authorized wirelessenabled computer to prevent unauthorized
individuals from “stealing” access to a
wireless connection.
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#21
What does loss of
autonomy refer to?
Review
The inability to work independently
from the server.
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#22
Why are networks vulnerable
to virus attacks?
Review
A virus introduced on one workstation can
spread quickly to other workstations. It is
crucial to ensure the antivirus program on
the server is current and active, and that all
workstations connected have a local copy
of the antivirus program active at all times.
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#23
Why is TV cable considered
high bandwidth?
Review
High bandwidth systems work with cable
networks using a cable modem to convert
your computer message to TV signals so it
can travel over the TV cabling system.
As such, you are connected all the time.
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#24
How does e-mail work?
Review
Similar to postal mail where you need a
valid address to send messages although
messages are sent electronically using an
account provided by an ISP.
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#25
What is the difference between
instant and text messages?
Review
Instant messages are a type of two-way
dialog in that you can “speak” to another
person in real time. Text messages are
one-way as you can send a text message
but you must wait for the other person to
respond to your text message before
you send another message.
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#26
What are social networks?
Review
These are Web sites you can join to connect
with people you know or to meet new people. You
can create a profile on the site and post pictures,
video, or text about yourself, or even play games.
You can invite people to display links to their
profiles on your page, or vice versa. You can
access these sites from anywhere in the world
that has an Internet connection.
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#27
How can you identify who is
sending you a message?
Review
Every form of electronic communication
requires that the sender have a unique
identifier, such as the e-mail address, the
telephone number they are calling you
from, or the Web site where they sent
the message to you.
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#28
Why is e-mail advantageous
over personal phone calls?
Review
With e-mail, you can send a message to
one or more people, have a paper trail
of the conversations, stay focused on the topic,
include e-mail or Web site addresses as links,
or share additional files with attachments.
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#29
Identify the components that
make up an e-mail address:
Review
Name of Organization
[email protected]
Mailbox Name
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Domain Category
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#30
Why should you enter text
in the Subject line?
Review
This identifies the topic of the message,
and is usually a short description of the
content or purpose of the e-mail; this
helps people identify the subjects in
their list of received e-mails.
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#31
Why should you think about your
audience when writing an e-mail?
Review
A business or school e-mail should have a
professional tone and follow general business
practices for correspondence. Check spelling and
grammar, use a formal writing style, and focus on
the product or service. Remember that your e-mail
represents your organization or school to the
recipient and should reflect the appropriate image.
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#32
How can you reduce the
amount of text in your e-mail?
Review
Send a large amount of text or explanation
as an attachment, or delete text from
previous messages in replies that may
not need to be sent again.
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#33
Why should you refrain from
using all capitals in the e-mail?
Review
All capitals or uppercase text makes it
hard to read the message, and also is
considered “shouting”.
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#34
What is netiquette?
Review
Treating others in the same manner that you
want to be treated, online or in person.
Netiquette, or good manners, should be
used in all electronic communication,
whether for business or personal reasons.
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#35
Why should you keep the size of an
attachment as small as possible?
Review
The size of a message when received
is based on how much text is contained
in the body of the message plus the size
of any attachments. You may want to
convert the original document into a
format that reduces file size.
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#36
When might you courier
instead of attaching via e-mail?
Review
When you have a sensitive or confidential
document or one that may require an actual
signature, such as a legal document.
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#37
What is spam?
Review
Refers to any unsolicited message to
promote products and services or for
political/religious purposes; this is the
same as junk mail.
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#38
What could cause messages
not to be sent or received?
Review
This could mean the mail server at your ISP
is not connecting to your system. Check the
cables from your system to the wall, and that
power cords are fully plugged in. Then check
the settings for the e-mail program, or call the
ISP to determine what the problem may be or
to retrieve further information.
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#39
What should you do when you
receive a delivery failure error?
Review
Read the contents of the message to
find out what the problem could be, e.g.,
e-mail address was entered incorrectly,
e-mail address no longer exists, or there could
be a problem with the mail server.
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#40
Why should you take your time
when sending or reading e-mail?
Review
Hastily written e-mails often result in
unclear or poorly thought-out replies, which
take more of your time and reflects poorly on
you. Take time to read a message completely
before replying to ensure you understand the
context and think through your response.
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#41
What is the following area called?
Review
Navigation Pane – enables you
to move between different modules
or components of Outlook.
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#42
What are the different formats
you can use for e-mail?
Review
HTML, Rich Text, or Plain Text.
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#43
How can you display
the following screen?
Review
Click the To or Cc button.
You can also click the Address Book button in
the Names group of the Message ribbon.
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#44
Why apply formatting to
text in your message?
Review
Applying formatting features gives the
message a more professional appearance
and can emphasize specific areas.
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#45
Identify these two icons:
Review
High
Priority
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Low
Priority
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#46
Where does Outlook send a
message you are not ready to send?
Review
Drafts folder
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#47
What does the
following icon mean?
Review
You have opened or viewed a message.
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#48
To reply only to the sender of the
message, which button do you use?
Review
Reply
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#49
What does the
following icon indicate?
Review
You forwarded this message to
someone else.
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#50
Why save an attachment?
Review
Saving an attachment can help protect
your system as you can then scan this
file for viruses prior to opening it.
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#51
How do you select a
message in the Inbox?
Review
Click the message. You can also press
the Shift key to select consecutive
messages, or press the Ctrl key to
select non-consecutive messages.
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#52
What happens when you do not
complete a flagged message?
Review
The message appears in red as a
reminder that an action on the flagged
message has not been completed as yet.
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#53
To create a new folder for Jane,
where should your cursor be?
Review
Click the Jane Martinez folder to
select it before clicking OK.
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#54
What would you click to
choose Search All Mail Items?
Review
Click this to display the list of options.
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#55
When you delete messages,
where do they go?
Review
To the Deleted Items folder from
where you can restore or permanently
delete items.
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#56
Why archive messages?
Review
As an option to keep all messages
but also keep the Outlook file small in size.
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#57
To enter an additional business
telephone number, you click…
Review
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#58
Why create distribution lists?
Review
These are address lists containing
information about a group of people
that you send messages often.
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#59
Why would you want
to change the mail format?
Review
To be able to see or apply formatting to
body text. Plain text may occur if the mail
server cannot recognize the formatting
used in the original message.
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#60
How many messages can
you set tracking on?
Review
One or all messages.
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#61
Why set up a signature
for all messages?
Review
To enter information that you want to
appear on every new message such
as your name and telephone number,
company name, quote of the day,
slogan for a new product, etc.
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#62
How many signatures are
you allowed to have or use?
Review
You can have as many signatures as
you want but only one can be set as
the default for all new messages.
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#63
Why send out of office notices?
Review
As a business practice and courtesy,
these provide details regarding the dates
you will be away and who will be handling
your work during your absence.
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#64
How would you use
Junk E-mail Options?
Review
To reduce the number of junk messages
you receive, similar to the Block feature
available with telephone systems.
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#65
How can a backup copy of your
Outlook items be invaluable?
Review
If anything should happen to your
computer or if you need an older message,
you can retrieve the copy of the Outlook
PST file and import it into Outlook for use.
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the Review!
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