Transcript CENTRAL BOARD OF EXCISE & CUSTOMS

CENTRAL BOARD OF EXCISE
& CUSTOMS
Local Area Network (LAN) Project
Testing of Equipped LAN at other than Stand-alone Ranges
&
Operational Training on installed LAN equipment
DIRECTORATE GENERAL OF SYSTEMS & DATA MANAGEMENT
www.cbec.gov.in
www.icegate.gov.in
Contents
ATP
•Roles
•Process and Support
•Product Testing
PricewaterhouseCoopers
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17-Jul-15
Directorate General of Systems & Data Management
Slide 2
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ATP and Roles
ATP (Acceptance test process) : This process involves series
of standard agreed tests to establish the following with
respect to the LAN infrastructure deployed at CBEC offices :
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Verification of BoM
Installation Quality Checks
Functionality Check of the equipment installed
LAN connectivity and integration with WAN, (if installed)
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Roles
• HP: Hewlett-Packard is the Lead Service Provider
implementing the CBEC LAN Project
• PwC: PricewaterhouseCoopers is the Project Manager for
the project and would carry out the Acceptance Test
process. PwC/their outsourced representatives from CMS
would be visiting all sites to conduct the tests.
• Lead Nodal Officer ( in charge of the building) is
expected to facilitate the acceptance process and sign off
on the Acceptance document immediately after
completion. He would coordinate with other co-located
CBEC offices to facilitate ATP on scheduled dates.
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Process and Support
 Prior information would be provided to lead Nodal Officer ( 3
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days in advance) regarding scheduling of ATP. Changes in the
proposed dates may be minimised to enable overall adherence
to project schedule .
ATP would be carried out by PWC and HP representative in
presence of Lead Nodal Officer or his nominee (s) ( since
adherence to schedule is necessary).
The team visiting for ATP from PWC and HP would brief the
lead nodal officer / nominee (s) about processes,
documentation and steps.
Any queries or clarification by CBEC officer during ATP
process would be answered by local PWC and HP teams
.Other queries may be escalated immediately to central
teams of M/s PWC/ HP.
ATP activities may take one day or more ( according to the size
of the location). Local assistance would be requested
accordingly.
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Process and Support contd….
During ATP operations of various products would
be demonstrated and on-site training provided by HP.


IT in-charge of the building should also be part of
the process. If possible electrical in-charge may also
be included.

Lead Nodal officer needs to sign-off on the test
results and ATP documents. Any minor observations
may be noted at time of sign off on the ATP document
itself.

A copy of ATP report would be provided to Nodal
officer for his reference and records.
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Slide 6
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General Instructions regarding Product
Testing ( Details as per ATP document)
Thin Client
• Check for Physical damage, if any and record .
• Switch “ON” the thin client
• Enter User Name and Password provided by HP Personnel
• Check for application access e.g. ACES.
Printing through Network laser/line Printer and/or directly connected
printer (deskjet)
• Check for physical damage, if any and record
• Switch “ON” the Printer
• Create a test page in Open office installed in Thin Client
• Fire a Print out on the Printer configured
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Product Testing contd….
Scanner
• Check for Physical damage, if any and record
• Switch “ON” the Scanner
• Take any document scan and save the document
• Open the document to verify if the scanning was
performed properly
Print Server
• Check for physical damage if any and record.
• Switch “on” the server
• Check general functionality
• Simultaneously Fire Printouts from more than one Thin
Client to test the functionality of Print Queue.
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Product Testing contd….
Power Equipment
• Different sets of acceptance process has been formulated
for sites
- With DG and UPS
- With UPS only
• The appropriate test process is to be chosen and
conducted.
The test process is designed to establish the following :
• Out put voltage of DG and UPS at various stages.
• UPS Battery backup time of 15 minutes.
• Un-interrupted power supply change over.
• Auto start/shut down of DG in case of power failure.
• Manual start/shut down of DG.
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Slide 9
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Contact Details of Central Teams
HP
Landline: 011- 26877966 for the ATP and training period
For Hardware :
- Akshat Sinha : email : [email protected]
- Suresh Lodhi : email : [email protected]
For Networking:
- Ravinder Kumar : email : [email protected]
For UPS and Diesel Generator sets:
- Debashish Dutta : email : [email protected]
PWC
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Landline : 011-24121419
Abhik Chopra : email : [email protected]
Tripti Batra : email : [email protected]
Cdr Deepak Uppal (Retd) : email : [email protected]
Directorate of Systems
Central Excise & Service Tax Formations:
Shri Suresh Kumar Additional Director email: [email protected]
Customs Formations:
Shri Yogendra Garg, Additional director email: [email protected]
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Slide 10
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Operational Training
The objective of this training is to familiarize users with the
products installed and its usage
This training would go hand in hand with the ATP drill.
Audience:
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Thin client/ Printer/Scanner – All application users
Diesel Generator/ UPS – Admin office or Electrical Vendor incharge of Electrical system for the building
Print Server/ Switch – Nodal Officer / Officer(s) familiar with IT
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Operational Training – Thin Client
Thin Client
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How to switch “ON” and “OFF”
Login into Thin Client
Launch Applications – Firefox (Web Browser)/ Citrix client/ Open office
Login in to application
Take Printouts
Basic Troubleshooting
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Power and LAN cables
Monitor (TFT)/Mouse and Keyboard cables
Powering Issues/ Keyboard or Mouse detection
Check for Internet Protocol (IP) address
LAN Connectivity testing
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Slide 12
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Operational Training – Network Printer
Network Printer
• How to switch “ON” and “OFF”
• Loading of Paper
• Take Test Printouts
Basic Troubleshooting
• Power and LAN cables
• Check for Internet Protocol (IP) address
• Removing Paper Jam
• Toner replacement
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Slide 13
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Operational Training – Deskjet Printer
Deskjet Printer
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How to switch “ON” and “OFF”
Loading of Paper
Take Test Printouts
Basic Troubleshooting
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Power and Universal Serial Bus (USB) cables
Removing Paper Jam
Toner replacement
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Slide 14
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Operational Training – Scanner
Scanner
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How to switch “ON” and “OFF”
Loading of Paper
Scanning a document
Basic Troubleshooting
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Power and Universal Serial Bus (USB) cables
Removing Paper Jam
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Slide 15
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Operational Training – Print Server
Print Server
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How to switch “ON” and “OFF”
Login
Scanning a document in case Scanner is connected to this Print Server
Basic Troubleshooting
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Power and LAN cables
Monitoring print queues
Test printout to check Print queue
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Slide 16
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Operational Training - Switch
Switch
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Bring to notice of Nodal officer the location of switches
Handover the Rack Keys
Identify a switch
Basic Troubleshooting
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Call Helpdesk for troubleshooting
Power and LAN cables connection
Login in to Switch
Identification of what is Console Cable and what purpose it is to be used
How to switch ON and OFF switch in case instructed from Helpdesk
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Operational Training – Diesel Generator
Diesel Generator
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How to switch between Auto and Manual mode
Manual Starting procedure
How to check for Diesel (Fuel Tank) available status
Oil status
How to read Voltage and Current meter reading;
Basic Troubleshooting
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Call Helpdesk for Troubleshooting
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Slide 18
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Operational Training – UPS
UPS
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Identify Input and Output Isolators
ON and OFF position of Isolators
How to read errors or notification on UPS LCD (there is a display on the UPS)
screen
Basic Troubleshooting
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Call Helpdesk for Troubleshooting and narrate the error on the display
If Electrician is present: Check for Input and output voltage
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