Transcript Epik Networks Client Presentation

Managed Voice & Internet
HD Voice Technology
Our Industry
• VoIP users mid 2006 – 6.5 Million, Q2 2007 –
11.8 Million – 45% increase (Telegeography)
• 2011 – 23.3 million users – 278% increase
(Telegeography)
• Hosted VoIP – 25% of total telephony line
shipments in next 3-5 yrs (InfoTech)
• Revenue growth - $310 million in 2005 to $5.9
billion by 2010. (InfoTech)
Epik Networks
Epik Networks is a full service telecom provider and
an industry leader in hosted voice technology
•
•
•
•
•
2001 – Core management team came from Shared Technologies
2005 – Core business became Hosted Voice
2005 – Development of private North American network
2005 – Platform with Broadsoft and Cisco
2012 – Migration to Broadworx Platform
Private North American Network
Epik Unique Delivery System
Localized Equipment Private Traditional & IP Hand offs
PSTN
PRI’s
Mediant
2000
SIP
SBC
“A”
To Client Site
Router
Call
Agent
“A”
Call
Agent
“B”
DTMF
Streamer
Private DS1, DS3,
etc…
SBC
“B”
DTMF
Streamer
POE Switch
Multi Site Network
Robust Feature Set
Abbreviated 2-digit Dialing
Anonymous Call Rejection
Authorization Code Calling
Billing Codes
Broadcast Paging
Call Back Queuing
Call Block (Selective Call Rejection)
Call Forward All Calls
Call Forward Busy
Call Forward No Answer
Call Forward Out of Service
Call Reporting w/CTI
Call Return
Call Screening
Call Trace
Call Waiting
Call Waiting ID
Call Waiting/Caller ID Manager
Caller ID
Caller ID Block
Class of Service
Console Assistant Application
Conference
Desktop FAX
Direct Extension Assignment
Direct Inward Dialing
Direct Outward Dialing
Directed Call Pickup
Distinctive Ring
Do Not Disturb
Emergency Number Support
Emergency Mobility Support
Forward to Voice Mail
Find Me No Answer
Find Me Follow Me
Group Call Pickup
Hold-on Queuing Hold
Hunt Groups
Indicated Call Park
Intercom
Last Call Return
Meet-Me Conferencing
Multi Call Park
Music on Hold
Mute
Night Mode (After-hours Answering)
On-Net Routing
Outlook Integration
Permanent Caller ID Block Release
Phone Configurator
Priority Call
Privacy Guard
Queue/ACD
Reassign Phone
Redial
Release (End Call)
Remote Access to Call Forward
Remote Phone
Selective Call Forward
SoftPhone Application
Speed Dial
Time-of-Day Routing
Toll Bypass
Transfer, Blind & Supervised
Urgent Call
Virtual Ring
Voice Mail to Email
Web Portal
Epik Networks
Hosted Versus Premise Based Solution
Implementation
Growth Management
Maintenance
Security
Reliability, Continuity
Virtual Office
Cash Flow
Obsolescence
Epik Networks
Hosted Versus Other Hosted Providers
Platform Viability
Cisco Discovery Protocol
Geographic Redundancy
Private Connection to Client site
Blackberry Dialer and iPhone Dialer
•Reduce Long usage
charges associated with
PDA
•Disaster Recovery
Scenario
•Extends network in to PDA
Network Monitoring
Network Performance
*our SLA guarantees average up time of 99.99%
Toronto – 99.997% avg. uptime
Denver – 99.996%
"Our firm switched from our old Nortel phone system to a Cisco VOIP system powered by
Epik Networks. Epik planned the transition and made it seem easy. I have already
recommended Epik to a number of colleagues.“
Jim Knafo
Managing Director
Daoust Vukovich LLP
Business Applications
References
Financial/ Accounting
Bluewater Investment Management Inc
Financial Planners Standards Council
Capital Canada Limited
Fairlane Asset Management
Groundlayer Capital
Bloom Burton
DebtPro Financial Services Inc.
Hawk Capital Canada
ETF Capital Management
ARVA
Raymond James
Astonhill
Infinium Capital Corp.
Andersen & Company Professional Corp.
Green Chencinski CA
IAO Actuarial
Marketing and Media
Gorilla Nation (5 sites)
George Media
Greater Toronto Marketing Alliance
Innovium Media Properties
Canadian Primedia Sales & Marketing
Digital Plus Group
IMI International
Pacific Newspaper Group
Mining
EG Mining Consultants
Globestar Mining Corporation
Alamos Gold Inc.
Temex
Lincoln Gold Corporation
Almeden Minerals
Exco Resources
Silver Corp. Metals
US Silver Corp
Legal
Lawson LLP
Barry D. Fisher Law Office
Juroviesky and Ricci LLP
Morrison Brown Sosnovitch
Strype Barristers
Daoust Vukovich LLP
Conway Davis Gryski – Barristers
National Class Action
Feigenbaum
Realty
Century 21 - Scarborough
Avison and Young
Brookfield Properties
BOMA Toronto
Arcestra
Building Reports Canada
Transportation and Construction
Airbridge / Seabridge International
Innovative Composites International Inc.
Association of International Auto
Manufacturers of Canada
Dragados Canada – Toronto
Bilfinger Berger Project Investments Inc.
OHL Canada
Consulates and Trade Commissions
Royal Danish Consulate General
Swedish Trade Council
Enterprise Ireland
Royal Norwegian Consulate General
Consulate General of Switzerland
Consulate General of Japan
Consulate of Poland
ProMexico Trade Commission
Executive Business Centres
Regus Business Centres (22 sites)
Corp Seminar Inc. DBA St. Andrews Club
and Conference Centre
Atrium Business Centres
Alliance Business Centres
Health/ Non Profit:
Ontario Veterinarian Group
Alzheimer Society of Canada
MS Society (5 Sites)
First Health
Asthma Society Of Canada