Transcript Document

Telework Tools That Work
By
Steve Janss
Telework Tools That Work
Vastly scalable and affordable tools help tie
remote and mobile workers to the enterprise
Copyright, 1994-2004 Network
World, Inc. All rights reserved
Caveats…
by
Steve Janss
Network World, 08/05/02
Copyright, 1994-2004 Network World, Inc.
All rights reserved.
Copyright, 1994-2004 Network
World, Inc. All rights reserved
Product Lineup
 AgilQuest – OnBoard
 Executive Works –
 Connected – TLM
Telework Toolkit
 MCK
Communications –
PBXgateway
 Expert City –
GoToMyPC
 Mangosoft –
MangoMind
 Research In Motion –
 Netilla – Virtual Office
BlackBerry 5810
 WebEx – Interactive
Services
Copyright, 1994-2004 Network
World, Inc. All rights reserved
Top Three
 Netilla – Virtual Office
 Expert City – GoToMyPC
 MCK Communications – PBXgateway
Copyright, 1994-2004 Network
World, Inc. All rights reserved
Netilla – Virtual Office
 1U rack Linux box
 Windows 2000/03 Terminal Server
 Apps must work with TS
 Client is a 128-bit SSL Browser
 Authentication
– Pass-through
– Remote Auth. Dial-In User Server
Copyright, 1994-2004 Network
World, Inc. All rights reserved
Netilla – Virtual Office
Citrix Metaframe
/ Terminal Server
Virtual Office
128-bit SSL Browser
Copyright, 1994-2004 Network
World, Inc. All rights reserved
Netilla – Virtual Office
 Eliminates all non-browser workstation
support requirements
 Rent: 5 Users
– $1,000 Activation Fee
– $500 per month
 Buy: 50 Users (25 users min)
– Less than $500 per port
 Value-Added Reseller Support Required
Copyright, 1994-2004 Network
World, Inc. All rights reserved
Netilla – Virtual Office
 Current Way:
– $200 for Office Suite
– $1,000 IMO / user / yr
– Inconvenience Users
– Rampant Security
Problems
 Pros:
– Mobile
– Distributed Risk
 Virtual Office Way
– $500 / user
– $200 IMO / user / yr
– Tight Security
– Centralized Updates
 Cons:
– Pooled Risk
• More Secure
• Eggs in One Basket
Copyright, 1994-2004 Network
World, Inc. All rights reserved
Expert City - GoToMyPC
 Remotely access your computer at work
 Highly secure (128-bit AES)
 Installation/maintenance is a snap
 Can access PCs via any operating system
 Screen blanking / keyboard locking
 Administrative support package
– IT staff can implement corporate standards
Copyright, 1994-2004 Network
World, Inc. All rights reserved
Expert City - GoToMyPC
Work PC
Corporate Firewall
ISP Firewall
Your Firewall
GoToMyPC
Broker
Copyright, 1994-2004 Network
World, Inc. All rights reserved
Home PC
Expert City - GoToMyPC
 Caveats:
– Broker IP blocked by many IT shops, incl DoD
“We don’t know what we don’t know”
– Possible third-party vendor workaround
Copyright, 1994-2004 Network
World, Inc. All rights reserved
MCK - PBXgateway
 Connects Cellular Users to Corporate PBX
 Routes work calls to cellular user
 Cellular user enjoys work rates (Class C)
 Password-based security
 8/12/24-port RM unit
 Connects to MCK’s Extender Line
– Routes calls over Internet
• EXTender 4000 IP handsets
– Think “virtual tech support in India”
Copyright, 1994-2004 Network
World, Inc. All rights reserved
MCK – PBXgateway
OCONUS
Class C
Phone
OCONUS
PBX
CONUS
Class C
Phone
MCK
PBXgw
Copyright, 1994-2004 Network
World, Inc. All rights reserved
KT
Honorable Mentions
 AgilQuest – OnBoard
– Web-based office reservation system
– Corporations with large mobile staff
– Maximizes use of empty office space
• Office Sharing
 Executive Works – Telework Toolkit
– Variety of tools – feedback/performance
monitoring; virtual communications, etc.
Copyright, 1994-2004 Network
World, Inc. All rights reserved
Honorable Mentions
 Mangosoft – MangoMind
– Secure, online (Internet) file server
 Connected – TLM
– Backup for remote workers
– Built-in VPN w/ Triple-DES security
 Research In Motion – BlackBerry 5810
– E-mail, Voice (cellular)
 WebEx – Interactive Services
– Voice+Data Videoconferencing Services
Copyright, 1994-2004 Network
World, Inc. All rights reserved
WebEx
 Co-browse, chat, record meetings
 2 to x interactive communications
– Polling feature for larger groups
 Security – SSL or WebEx’s proprietary std.
Copyright, 1994-2004 Network
World, Inc. All rights reserved
Collaboration on the Cheap
 PHBB - http://www.phpbb.com/
 Message Boarding
 Anytime, Anywhere
 Cost:
– Software: Free
– Hosting Service, $100 a month
Copyright, 1994-2004 Network
World, Inc. All rights reserved
Questions?
Thank you for coming!