Transcript Winning with NBX R6.0”

PREPARING YOUR VOICE
AND DATA NETWORK FOR
THE FUTURE
Introducing 3Com® NBX IP Phone Solution
WHY 3COM NBX TODAY . . .
>
>
>
>
>
>
>
3Com
Confidential
Ease of Installation
Browser-based Administration
Embedded Applications (AA / VM / Email Integration)
Open architecture for connecting 3Com & 3rd-party applications
Array of 3Com IP phones options available
Secure, Stable Platform (VxWorks OS)
End-to-end Single Source Secure Voice & Data Solutions
2
IP Phone Choices
Budget-Matching IP Phone Choices
3100 Entry Phone
3105 Attendant Console
3101 Basic (with and w/o
Speaker
3102 Business Phone
3106 Wireless Phone
3107 Wireless Phone
3103 Manager Phone
3108 Wireless Phone
Access Points
3Com Wireless 8760 DualRadio 802.11abg PoE AP
3Com
Confidential
3Com Wireless 7760
802.11abg PoE AP
3
PRODUCTIVITY ENHANCING APPLICATIONS
Browser Based Mgmt
Unified Voice / E-mail
Future
Interoperability
Wi-Fi Voice
CTI
PC-Based Soft-phone
Reporting
Call Center
BUILT IN. READY FOR USE.
3Com
Confidential
4
SIDE BY SIDE COMPARISONS: CALL PROCESSORS
3Com NBX
100
3Com V3000
Analog
3Com V3000
BRI-ST
3Com
V3001R
3Com V5000
Software Level
R6.0
R6.0
R6.0
R6.0
R6.0
Device Max. Capacity
200
1,500
1,500
1,500
1,500
Trunk Max. Capacity
100
720
720
720
720
12 ports / 80
hours
(4PX30Min
included)
72 ports / 400
hours (4PX400H
included)
72 ports / 400
hours (4PX400H
included)
72 ports / 400
hours (4PX400H
included)
72 ports / 400
hours (4PX400H
included)
VTL Max. Capacity
8
48
48
48
48
Built-in Analog CO Line
Ports
0
4
0
0
0
Built-in Analog Terminal
Ports
0
1
2
0
0
Built-in BRI-ST Ports
0
0
4
0
0
“Group 2” Phone Licenses
Included
0
15
15
0
0
Power / Disk / Uplink
Redundancy
N
N
N
Y
Y
Auto Attendant/ Voicemail
Max. Capacity
3Com
Confidential
5
NBX NETSET ADMINISTRATION &
PROVISIONING UPDATE
>Description
— Tasks are reorganized and simplified to
provide easier navigation & access to tasks
— Fewer clicks everywhere
— Navigation menu on left-hand bar
— Look matches VCX & data offers
>Deployment Considerations
— New Browser Options
> Microsoft Internet Explorer 5.5 or higher
> Netscape Navigator 7.0 or higher
> Mozilla Firefox 1.0 or higher
New Navigation
Menu Bar
>Positioning To Win
— The gold standard for ease of use & ease of
admin goes platinum
— Makes for an even more powerful demo!
— Dealer & SI/SP Remote Services Tool
3Com
Confidential
6
USER BUTTON MAPPINGS
>Description
— Button Mapping tab in the user’s NetSet!
— Only appears if NBX administrator enables
User Button Mappings for Class of Service
— Allows user to reprogram button
>Deployment Considerations
— Last change made to the specific button
mapping is the mapping in effect
— Change comes from administrator or the end
user – whoever made it last
3Com
Confidential
7
NBX CALL REPORTS ENHANCEMENTS
>Description
— Windows-based CDR tool included with NBX
— Call Detail Record (CDR) format for the data
downloaded from the NBX NCP is an XML
format
— NO license required
3Com
Confidential
8
SUPERVISORY MONITORING: MONITOR ALL TYPES OF
CALLS
>Monitoring of all types of calls — Incoming, outgoing, personal,
hunt group, and ACD calls
>Privacy List Domain — A special system domain called the
Privacy List specifies users who cannot be monitored.
>Call Privacy feature —User with permissions can prevent a call
from being monitored on a call by call basis
>Simplified supervisory monitoring — Specify sets of employees
by business group. Group password is required for supervisor
permissions.
>Enhanced security — The NBX admin log is updated with
monitoring events.
3Com
Confidential
9
SUPERVISORY MONITORING: SIMPLIFIED USAGE
>Need password to
monitor this group
>Can enable
announcement tones
for monitor, whisper,
and/or barge
>NBX 100: 48 domains
>Other platforms: 100
domains.
3Com
Confidential
10
PUTTING IT ALL TOGETHER: YOUR FUTURE NETWORK
Voice
Applications
Switching
Wired
Wireless
Wireless Devices
Wireless
Phone
3Com
Confidential
POS
Scanners
Mobile PCs
PDAs
11
SOLUTIONS SOLVED #3
BUILDING A NETWORK WITH THE UNIFIED SWITCH
> – PoE makes it easy to add 7760 and 8760 PoE access points to create
a unified wired and wireless network with centralized AP management –
Add IP Telephony to complete the SMB converged network
Interne
t
Router
802.11a
802.11g
802.11g
3Com
Confidential
12
DELIVERS END-TO-END CONNECTIVITY TO SMALL
TO MID-SIZE BUSINESSES
AP 7760 or 8760 APs
NBX V3000
Router
NEW SMB Unified
Wireless Switch
Voice-ready Smart
Baseline Plus
Switches
3Com
Confidential
13