Transcript SIP Communicator Training

SIP Communicator Training
Chris Joannou
Agenda
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What is SIP?
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Overview of SIP Communicator
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Site requirements
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Supported Features
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Logging onto domains
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Creating dial plans
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Creating extensions
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Configuring handsets
Agenda
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Service flags
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Creating group mailboxes
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Creating auto attendant
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Creating hunt groups
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Creating conference bridges
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Hands-on setting up
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User web interface
What is SIP?
SIP = Session Initiation Protocol
Used to:
Set up sessions
Modify sessions
Tear down sessions
RTP used to transport voice packets
SIP
IP CONNECTION
Overview of SIP Communicator
SIP COMMUNICATOR™ - REDBUS
Server
Server
PSTN
Spitfire Core TDM
Network
Gateway
Firewall
Router
WAN
Spitfire xDSL circuit
SIP COMMUNICATOR™ - SITE REQUIREMENTS
2 U
Requirements:
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Spitfire xDSL
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Separate from data network
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Recommend PoE Switch is if more than 4 handsets. (Handsets come with local PSU)
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SIP handsets
SUPPORTED FEATURES
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Inbound DDI
Outbound CLI Configuration
Hunt groups: 3x stages + 1x Final stage to Extension, AA,
hunt group, shared mailbox
Conference: 3 parties
Conference Bridge
System Speed Dials
Auto Attendant
Multiple Night Service (Manual or Auto)
Call Mobile Twinning
Mixing. (Barge In, Tech Mode, Listen In Mode)
Extension Voicemail
Group Voicemail
Voicemail to email
Remote Voicemail Retrieval
Calling Cards
SUPPORTED FEATURES
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Redial
Call Logs: Incoming, outgoing, missed
Hold: depends on line keys configured
Mute/Un-mute
Call Forward: Busy, No answer
DND
Call Waiting
Transfer: Blind, Announced & Direct to Voicemail
Speaker/ Hands-free
Call Pick Up
Block Calls by CLI
Programmable Function keys: SNOM 320/360 & T28 & T26
Handset Phonebook
Handset Volume Adjustment: Handset, Speaker, Headset
Headsets
Display Contrast
Instant Messaging (Yealink T28, T26, T22)
SUPPORTED FEATURES
User Web Interface
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Account Management
Change Voicemail Settings
Change Call Divert Settings
Change Passwords
Setup Mobile Twinning