Transcript AVOICS - FISPA

AT&T Voice Over IP Connect Service
(“AVOICS”)
AT&T Proprietary
Use Pursuant to AT&T’s Instructions
Outline
• Service Description (Summary)
• Supported Call Types
• AVOICS
– Connectivity Options
–
Service Elements
–
Network Architecture
• Pricing Structure Overview
• Customer Responsibilities
• Customer Care & Billing
• The AT&T Value
• Next Steps
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AT&T Proprietary
Use Pursuant to AT&T’s Instructions
AT&T Voice Over IP Connect Service
(“AVOICS”)
Summary Service Description
The AT&T Voice Over IP Connect Service (“AVOICS”) is offered to Service
Providers, based in the continental US, who require the establishment of voice
over internet protocol (“VOIP”)-based connectivity for long distance call
termination.
AVOICS
Is built on AT&T’s VoIP Network Infrastructure “VNI”
• MPLS-enabled (Multi-Protocol Label Switching)
• SIP – Based VoIP Platform
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AT&T Proprietary
Use Pursuant to AT&T’s Instructions
AVOICS Service Overview
Supported Call Types
Domestic - 1+ Outbound and International Outbound
AVOICS accepts U.S.-originated domestic outbound (1+) calls and U.S.-originated international
outbound (011+) originated calls.
“U.S.-originated” refers to calls originated from all NPAs within the continental United States,
Alaska, Hawaii, Guam, The Commonwealth of the Northern Mariana Islands, Puerto Rico and the
U.S. Virgin Islands.
Unbranded Directory Assistance
AVOICS will also provide unbranded directory assistance (NPA-555-1212) for the Domestic US,
Canada and Puerto Rico.
Customer hands all traffic to AVOICS in IP
- Native (IP) Origination: Call originates from the consuming user as IP
- Non-Native (TDM) Origination: Call originates from the consuming user as TDM
and is then converted by the Wholesale Customer to IP
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AT&T Proprietary
Use Pursuant to AT&T’s Instructions
AVOICS
Connectivity Options
Dedicated MIS/MPLS-PNT Connectivity
between Customer Router and AT&T
•
T1 through OC48
•
Ethernet
Transport Independent Access (TIA)
Network Architecture
Customer’s
Network
3rd Party ISP
SBC SBC
SBC
MIS-PNT
MIS
End-User
3rd Party ISP
(Available Mid June , 2009)
•
MIS - Shared facility available to
support AVOICS
•
Public Peering Point - Internet
Gateway Router- IGR
Service Elements
AT&T
CBB
• Compression (CODEC call by call)
VoIP Network
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IGR
OSR
IPBEs
IPBEs
VNI
AVOICS NGBEs
NGBEs
Infrastructure
• T.38 Fax over IP
• Domestic and International
Termination of LD Traffic
CBB
OSR
• SIP Signaling
• Connectivity between IP Voice
Network and TDM PSTN
AR Public IP Peering Point
(MIS)
Common Back Bone
AT&T
VNI
- G.711, G726, G.729 A/B
PE
(PNT)
PSTN
4
AT&T
4
5
PSTN
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AVOICS - Pricing Structure Overview
VoIP Calls - Usage Elements
Domestic
Domestic Transport Usage rate (per MOU)
Domestic Termination Rate File by State/LATA/OCN (per MOU
-Timing is initial 18 seconds, and each additional 6 seconds
International
International Rates are Bundled (Transport and Terminating access - per MOU)
- Timing is initial 18 seconds, and each additional 6 seconds
For Mexico and all AT&T Commercial Satellite and AT&T Maritime Mobile Service, there is one
minute timing.
IP Connectivity and Facilities
Dedicated Facilities
MIS-PNT
– AT&T MIS PNT Service, with associated pricing elements (local channel charges, MIS PNT Port), are
ordered and priced under a separate agreement.
Transport Independent Access
MIS
– AT&T MIS, with associated pricing elements are ordered and priced under a separate agreement.
Public IP Peering Gateway/Point
– There are no specific charges associated with this access method
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AT&T Proprietary
Use Pursuant to AT&T’s Instructions
AVOICS - Customer Responsibilities
• Manage & Hosts the End User VoIP Application
• Manage & Hosts Gateways & Soft Switch’s for call processing
• Manage CLEC Functions
- Provide Local Number assignments, CALEA, Directory
listings,
- e911, N11, …
- End User Customer Premise Equipment (CPE),
• Brand service as your own
• Manage all end user customer care and billing
• Monitor / forecast network needs
• Use applicable ordering and maintenance processes / systems
• Provide footprint for current & planned service areas
• Responsible for all fraud claims
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AT&T Proprietary
Use Pursuant to AT&T’s Instructions
AVOICS - Customer Care and Billing
Ordering
•
Initial Design, Interoperability Testing (IOT)
Technical Due Diligence (TDD) and Contracting Via
AVOICS Sales and Technical Support Team
•
AVOICS Customer Care End to End Project
Management
Maintenance
•
Toll Free Number
•
24/7 – 365
•
Trouble Ticketing process
Billing
•
Monthly summary invoices
•
Daily, weekly or monthly CDRs
–
–
CDR – Call Detail Record Layout
EMI – Exchange Message Interface format
(Based on Industry Standardization)
CDR=[Date],[Time],[CPN],[Dialed Number],[Duration]
•
Media Type(s)
–
–
CD Rom
Electronic Daily Feed
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AT&T Proprietary
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AT&T’s AVOICS
Customer Value -The Power of the AT&T Network
Availability
&
Reliability
• AT&T’s networking infrastructure operates at
99.999% reliability
• MPLS for stability and class of service
• Scalable capacity and best practices
Security
• AT&T global MPLS network provides inherent
network security.
Service
• Superior Customer Experience
• Multilayer support structure
• Get service when and the way you ‘expect’ it
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Use Pursuant to AT&T’s Instructions
Next Steps
•
Meet The AVOICS Sales Support Team
• AT&T Wholesale Account Team
• AVOICS Sales Overlay Specialists
• AT&T Technical Support Team
•
Schedule the AVOICS Interoperability Test (IOT) Plan and
Complete SIP Profile
•
Work Through the AVOICS Technical Due Diligence (TDD)
•
Receive The AVOICS Customer and Technical Guide
•
Review the AVOICS Service Description and Pricing
Arrangements
•
Start the contracting process
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AT&T Proprietary
Use Pursuant to AT&T’s Instructions
THANK YOU
Connect people with their world
everywhere they live and work,
And do it better then anyone else.
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AT&T Proprietary
Use Pursuant to AT&T’s Instructions