Transcript Model 50, Release 1 - On

Overview of new
Nortel Networks
Small Site Solution
(Nortel Networks Confidential)
Introducing BCM 50
Author: Tom Price
NORTEL NETWORKS CONFIDENTIAL
PG 1
What is it?
• A new hardware and software platform evolution for Business
Communications Manager class of products.
• A new platform that delivers the value of BCM (TDM and IP
converged voice + applications) down to small sites
– 3 to 30 users,
– either in stand-alone or
– networked configurations
• Value based on overall system cost, including
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operations costs in installation and
support costs and
overhead costs and
overall effectiveness.
BCM 50 – Aug 3, 2004
NORTEL NETWORKS CONFIDENTIAL
PG 2
The Evolution of BCM
We have taken all of the value of BCM!
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All of the hundreds of Telephony features that have evolved from Norstar
All of the Voice Processing features such as Voice Mail, Unified messaging, Auto Attendant
and Customer Controlled Routing
Call Center and CTI
IP Telephony Stations and Trunks
And Centralized Management
BCM 400
BCM 200
BCM50
And delivered on a platform for the very small site!
BCM 50 – Aug 3, 2004
NORTEL NETWORKS CONFIDENTIAL
PG 3
How does It fit in the Nortel Networks
Portfolio
offor
Solutions?
It fills an existing
void
the very small site
3 to 8 Users
8 to 20 Users
Branch Office
Solutions
20 to 100
Users
SRG
100+ Users
SBO
GAP
Succession 1000
Converged
Solutions
Digital
Solutions
BCM 50 – Aug 3, 2004
BCM 200
3x8
CICS
NORTEL NETWORKS CONFIDENTIAL
BCM 400
MICS
Op 11
PG 4
BCM 50 Complements the BCM portfolio
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Call Center
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IVR
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BCM50 Auto Attendant and Customer Controlled Routing can route calls to a
Centralized IVR
BCM200/400 provides on site IVR
Router
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BCM50 supports Basic Call Center with up to 10 agents and 2 skill sets.
BCM200/400 adds Professional Call Center for more complex configurations
BCM50 has models with Ethernet Router with VPN, and DSL Router built in.
BCM200/400 can support integrated Frame Relay and ISDN data
Mobility
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BCM50 supports T7406 work space mobility up to 2 base stations and 6 handsets
BCM200/400 supports IP or Digital mobility solutions
BCM 50 – Aug 3, 2004
NORTEL NETWORKS CONFIDENTIAL
PG 5
Flexibility & Functionality
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Start from a compact, VoIP capable main base chassis with support for
analog trunks, analog stations and digital stations
Add to this configuration using the BCM50 Expansion Chassis
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A full suite of MBM modules is supported
Also available with a choice of 2 integrated router cards
MBMs Supported
Compact Base Unit
BCM 50 – Aug 3, 2004
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Expansion chassis
max 4 analog trunks
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max 4 analog stations
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max 12 digital stations
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max 32 IP stations
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max 24 IP trunks
2 RJ-45 LAN ports
ADSL to ethernet router - or
Ethernet to ethernet router
Digital stations
Digital trunking
Analog trunking
Analog stations
NORTEL NETWORKS CONFIDENTIAL
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4x16 Combo
ASM8
CTM4
CTM8
DTM
BRI
DSM16
DSM32
DDIM
GATM4
GATM8
PG 6
Flexible Configurations
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Ports on the main chassis are enabled through the application of soft
keys: Analog trunk interfaces, Analog station interfaces, Digital station
interfaces, IP sets, IP trunks, Expansion interfaces.
Capacity expansion is enabled by purchasing more keys for the base
unit or through the addition of MBMs.
This supports the creation of capacity based commercial bundles with a
great deal of flexibility:
Customers of the BCM50 will be able to choose and pay for the capacity
they require.
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Optimize the pricing down to the smallest line configurations
BCM 50 – Aug 3, 2004
NORTEL NETWORKS CONFIDENTIAL
PG 7
Traditional Voice + VoIP
• Complete telephony feature set from BCM 3.6
– All legacy digital telephone sets!
– Investment protection for existing Norstar and BCM
customers
• 2 x 10/100 Ethernet LAN ports
• Up to 32 IP telephones
– i2004, i2002 and the new i2001
– i2050 soft client
– DCHP server included for management of IP sets
• Up to 24 IP trunks
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BCM 50 – Aug 3, 2004
H.323 V4
Internal H.323 routing table or external gatekeeper
G711 A law, G729,A,B
T.38 fax
G.168 echo cancellation
NORTEL NETWORKS CONFIDENTIAL
PG 8
Flexible Installation Options
The main unit and the expansion
chassis share the same plastic
packaging
Units can be stacked (with
positive alignment features)
for desktop or shelf mount
configurations
The compact size allows for
side by side configuration to
fit into a standard 19 inch
rack mount . Tab details
ensure that the two units are
exactly aligned
Side by side and stack can
be used in combination
BCM 50 – Aug 3, 2004
NORTEL NETWORKS CONFIDENTIAL
Wall mountable using the
optional wall mount bracket
which features an integrated
cable management bay for
tidy cable dressing
PG 9
Front Panel Layout
19V
Status LED LAN1
DC Power Power LED
LAN2
Expansion
Admin Music
Button
In
USB
Analog Trunks, Digital Stations, Analog
Stations Music-on-hold in, Page out
Aux Relay
LAN Ports
Expansion Ports
Admin Button
USB
• 10/100 base T
autosensing /
autopolarity
• Connection of MBMs
via BCM50 expansion
chassis
• Also provides 10/100
connection for crafts
person direct access
for OA&M – isolated
from LAN for security
while on customer
premise
• “Paper clip”
accessible switch
• If pressed at a
specified time during
startup, will restore
the unit to factory
default configuration
• Supports external
memory devices
• Can be used for
backup and restore,
key code files, start up
files, etc for
management
simplification
BCM 50 – Aug 3, 2004
NORTEL NETWORKS CONFIDENTIAL
PG 10
Expansion Chassis
Digital Trunk MBM
MBM
Ejector
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19V
DC Power
FS256 + Ethernet OAM
No “special” cable requirements – will work with a regular Cat 5 patch
cable
RJ45 (break out) for OAM Ethernet
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BCM 50 – Aug 3, 2004
OAM
Port
Plastic enclosure identically matches the main unit
RJ45 connector for expansion to main unit
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Expansion
Port to
Main Unit
Allows craftsperson access directly to the BCM50 even when both
expansion ports are in use
NORTEL NETWORKS CONFIDENTIAL
PG 11
Optional Integrated Router
Internet Access
Wide Area VoIP Solutions
• Remote users, Network
Access
Small business class
4 port router
• Ethernet to Ethernet – or
• ADSL to Ethernet
• Based on Contivity 221 / 251
Product
BCM 50 – Aug 3, 2004
Multisite
• Secure VPN Capable
NORTEL NETWORKS CONFIDENTIAL
Remote Management
PG 12
Built on “Nortel Corporate Linux”
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BCM50 will be the first LPS product built on Linux
Advantages include:
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Improved security environment
Direct developer access to the OS layer for fast issue resolution
Allows ownership of the strategic direction and ensuring an effective,
long term support strategy
Tap into a huge community for OS support and functions designed for
the Linux OS
Nortel Corporate Linux is a Nortel initiative first applied to our
major call servers.
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BCM 50 – Aug 3, 2004
Developed for the high reliability, secure carrier market
In 2 years of exposure on the compact call server, there have been 0
linux kernel issues
Fully supported in Nortel
NORTEL NETWORKS CONFIDENTIAL
PG 13
A New Management Structure
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Why change the management structure?
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New client application for management
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Transport using CIM-XML over HTTP(S) to access data model
Used by client GUI and available to 3rd party management applications
Task Oriented
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Framework is not specific to BCM50
“Data cartridge” gives the framework the personality to manage the BCM50
Future product direction could use this framework
Standards based
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Simplification!
Ease of installation
Simpler – Less clicking and more programming
Supports traditional Norstar set based management
Supports remote dial up management through a flexible internal
soft modem connection to a remote client application
Multi-element management using NCM
BCM 50 – Aug 3, 2004
NORTEL NETWORKS CONFIDENTIAL
PG 14
Single Element Management
Set Based
Client Based
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Very fast intuitive presentation
Standards based implementation (CIMXML)
Task oriented versus functionally grouped
Lower the training hurdle
Future proof architecture
Complete FCAPS coverage
BCM 50 – Aug 3, 2004
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NORTEL NETWORKS CONFIDENTIAL
Existing Norstar management
Coverage only for core telephony and
core applications
Allows those who are trained and efficient
in using the Norstar methods to continue
to use them
PG 15
Multi Element Management
IP
PSTN
Workstations
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Can be anywhere on the IP network or remote
using modem off the PSTN network
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At any station, the framework can run a single
element management session to a specific
system or run multi-element back through the
BCM 50 – Aug 3, 2004
server
NORTEL NETWORKS CONFIDENTIAL
Network Operations Center – NOC
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Network Configuration Manager NCM
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Multi-element server and database
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Same client framework for the
management stations located
anywhere on the network
PG 16
Element Manager Example
BCM 50 – Aug 3, 2004
NORTEL NETWORKS CONFIDENTIAL
PG 17