Transcript Presentation title goes here and breaks like this.

Total Enterprise Access and Mobility
(TEAM)
VoWLAN Integrated Voice and Data Solution
Making Enterprise Mobility Inside the Four Walls a Reality
Enterprise IT Evolution
1980s
1990s
Networking Proprietary
Networking
2000s
IP Networking
Telephony Digital PBX
IP PBX
Proprietary
IP PBX
SIP
VoWLAN
Voice
WLAN
(for Data) capable
WLAN
WLAN
Cellular
Analog
FMC
Digital 2G … 2.5G … 2.75G 3G
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
2
Evolving Mobility Landscape
Future
Today
Task-specific “vertical” mobility solutions
Unconnected islands of communications
No common security
Disparate management systems
Multiple devices required to get the job done
Device and/or network specific user experience and
features
Networks
WLAN, WiMAX,
PSTN, Cellular, Cable
Communications
& Middleware
Device client
software, Servers,
and Gateways
Applications
& Services
Telephony, Messaging,
Two-way radio, Internet,
and Line of business
applications
Unified Security
Unified Management
Data Capture Solution
Mobile Computing Solution
Instant Comm. Solution
Mobile Voice Solution
Mobile Messaging Solution
Devices
Any device across any network
Device consolidation
Common “horizontal” capabilities – voice, video, data
across all devices
Common user experience, feature transparency in-building
and on the road
Unified security and management approaches
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
3
Total Enterprise Access and Mobility (TEAM) Solution
The Converged Enterprise Communications (CEC) Division portfolio called Total
Enterprise Access and Mobility (TEAM)
• The TEAM Portfolio will transform enterprise communications with secure mobile
access across a range of devices and networks to:
–
–
–
–
–
–
PBX Telephony
Push-to-Talk
Email, Calendar, Contacts and other Personal Information Management (PIM)
Text Messaging
Internet/Intranet Access
Line of Business Applications
• The TEAM Portfolio will provide comprehensive voice and data communications to
meet the needs of virtually every worker in every enterprise
–
–
–
–
Voice over WLAN (VoWLAN) – Initial Offering
TEAM Express Voice Client – Basic Push-to-Talk interoperability
Radio Link Solution - Extending the solution to interoperate with two way radios
Future Offer-Dual Mode Cellular/WLAN Solutions
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
4
Motorola TEAM VoWLAN Solution
What Does It Do
• Voice over WLAN
− Toll quality telephony connected
to PBX/PSTN
− Push to Talk/Dispatch
−Private
−Group
• Email/calendar/contact sync
• Text messaging
• Internet/intranet access
• Line of business applications
leveraging Windows Mobile 6.10
Who Uses It
Retail
Healthcare
Manufacturing
Distribution
Office/Government
•
•
•
•
•
Store mgs, dept mgrs, associates
Nurses, technicians
Mfg/process engineers, QA, maint.
Managers, material handlers
In building office workers
What Is It … A Complete Solution
Appliances & Software
• Wireless Services Manager (WSM)
• Network Services Manager (NSM)
• Client Access Licenses (CALs)
Enterprise WLAN Smartphones
Roadmap
commitment
obligation
to Office.
deliver
anyproduct
product,
product
or software
MOTOROLAinformation
and the StylizedisMnot
Logoaare
registered in theor
USan
Patent
& Trademark
All other
or service
namesfeature
are the property
of their functionality and Motorola reserves the right to
5
alter
the content
timing
of any product, product feature or software release and prices thereon.
respective
owners. © and
Motorola,
Inc. 2008
Comprehensive TEAM Portfolio – Starting with VoWLAN
Initial Offering
Single Mode VoWLAN
TEAM Express
Voice Clients
Who Uses it
Who Uses it
• Mostly in-building task workers
(e.g., retail, distribution,
healthcare, manufacturing)
Hourly workers that need PTT
on mobile computers (e.g.,
Inventory staff needing voice
capable scanning devices or
mobile computing devices)
What it is
• Voice over WLAN Solution
−Telephony via PBX/PSTN
−Push to Talk (PTT)
• Text messaging
• Mobile email/calendar/contact
• Windows Mobile applications
What it is
• PTT applications running on
mobile computers
• Enabling right device for each
job function
Dual Mode
VoWLAN and Cellular
Who Uses it
• Knowledge worker that is
sometimes off-campus
• Managers of task workers
(eg. store mgrs)
• Physicians
What it is
• Seamless roaming
between WLAN and
cellular with full VoWLAN
capability (PTT) in building
Roadmap
commitment
obligation
to Office.
deliver
anyproduct
product,
product
or software
MOTOROLAinformation
and the StylizedisMnot
Logoaare
registered in theor
USan
Patent
& Trademark
All other
or service
namesfeature
are the property
of their functionality and Motorola reserves the right to
6
alter
the content
timing
of any product, product feature or software release and prices thereon.
respective
owners. © and
Motorola,
Inc. 2008
TEAM VoWLAN Solution
Total Enterprise
Access and Mobility
Macro Cellular Network /
PSTN
Existing PBX and WLAN
Collaboration
Email
Network Services Manager
(Management & Provisioning)
PSTN
Line of Business
Servers
IP-PBX / TDM PBX
Wireless Services
Manager
(Feature Server)
Internet
Firewall
Enterprise/IT Servers
DHCP, DNS, AAA
WLAN
Single Mode
VoWLAN
Public Networks
Customer Premise
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
7
TEAM VoWLAN Solution – Radio Link Solution
Macro Cellular Network /
PSTN
Total Enterprise
Access and Mobility
Existing PBX and WLAN
Collaboration
Email
Network Services Manager
(Management & Provisioning)
PSTN
Line of Business
Servers
IP-PBX / TDM PBX
Enterprise/IT Servers
DHCP, DNS, AAA
Wireless Services
Manager
(Feature Appliance)
Internet
Firewall
WLAN
Single Mode
VoWLAN
Radio Link Solution
Public Networks
Existing Two-Way
Radios
Customer Premise
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
8
TEAM Express Solution – Basic, Easy-to-Deploy PTT
Communications
Macro Cellular Network /
PSTN
Total Enterprise
Access and Mobility
Existing PBX and WLAN
Collaboration
Email
Line of Business
Servers
Enterprise/IT Servers
DHCP, DNS, AAA
Internet
Firewall
WLAN
Existing Two-Way
Radios
Public Networks
Radio Link Solution
Customer Premise
Roadmap
information
commitment
obligation
to Office.
deliver
anyproduct
product,
product
or software
andreserves
Motorola
reserves
MOTOROLA
and
the Stylizedis
Logoa
registered in the
US
Patent
& Trademark
All other
or service
namesfeature
are
the property
of their functionality
Roadmap
information
isMnot
not
aare
commitment
oror
anan
obligation
to deliver
any
product,
product
feature
or software
functionality
and Motorola
the
right to the right to
9
alter
the
ofany
anyproduct,
product,
product
feature
or software
release and prices thereon.
respective
owners.
© and
Motorola,
Inc. 2008
alter
thecontent
content
and timing
timing
of
product
feature
or software
release.
TEAM Solution Architected to Enable Future Capabilities
Total Enterprise
Access and Mobility
Macro Cellular Network /
PSTN
Existing PBX and WLAN
Collaboration
Email
Network Services Manager
(Management & Provisioning)
PSTN
Line of Business
Servers
Dual Mode
WLAN +
Cellular
IP-PBX / TDM PBX
Enterprise/IT Servers
DHCP, DNS, AAA
Wireless Services
Manager
(Feature Appliance)
Cellular
Network
Internet
Public Wireless
Networks
Public Networks
Firewall
WLAN
Single Mode
VoWLAN
Radio Link Solution
Existing Two-Way
Radios
Customer Premise
Roadmap
commitment
obligation
to Office.
deliver
anyproduct
product,
product
or software
MOTOROLAinformation
and the StylizedisMnot
Logoaare
registered in theor
USan
Patent
& Trademark
All other
or service
namesfeature
are the property
of their functionality and Motorola reserves the right to
10
alter
the content
timing
of any product, product feature or software release and prices thereon.
respective
owners. © and
Motorola,
Inc. 2008
Motorola TEAM Solution Components
TEAM
VoWLAN
Applicances & Software Licenses
Wireless Services Manager
Feature appliance
Network Services Manager
Management & provisioning
TEAM
Express
Voice
Clients
TEAM
VoWLAN
Voice Client
(future)
TEAM FMC
VoWLAN &
Cellular
(future)
√
√
√
√
√
√
Devices
Single mode
VoWLAN Smartphones
(no cellular)
Single & Dual Mode Mobile
Computers (MC55/70/75 WM6.1)
√
CA50
√
√
√
√
√
√
Dual mode cellular/VoWLAN
Smartphone (Future)
Client Access Licenses
√
√
√
TEAM Client Telephony + PTT
TEAM Express Client (software)
√
Roadmap
commitment
obligation
to Office.
deliver
anyproduct
product,
product
or software
MOTOROLAinformation
and the StylizedisMnot
Logoaare
registered in theor
USan
Patent
& Trademark
All other
or service
namesfeature
are the property
of their functionality and Motorola reserves the right to
11
alter
the content
timing
of any product, product feature or software release and prices thereon.
respective
owners. © and
Motorola,
Inc. 2008
Unique Advantages of The Wireless Services
Manager (WSM) Appliance
Enterprise scalability
Support for up to 2,000 users per WSM server
Easy integration
Interoperability with legacy IP and TDM PBXs
Battery life optimization
Offloads the majority of the processing required to maintain
voice connections to the WSM, preserving battery power
Highly efficient PTT
Minimizes the traffic load typically associated with walkie-talkie
style voice communications, protecting the WLAN performance
and throughput
Full access to
PBX features
Provides a means to overcome PBX interface limitations,
enabling enterprises to fully leverage and mobilize PBX features
Robust security and
management policies
Enables IT to easily and remotely secure and manage voice
and data services from a single point of control
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
12
Retail Application
Business/Operations Needs
Motorola’s TEAM Solution
• Customer Service
– Incoming customer phone requests
– In-store (on floor) responsiveness
• Maximizing employee productivity
– Ability to immediately reach appropriate
staff
• Maximize floor time
– No time needed off the floor to
take/make calls
– Answer a customer call from the retail
floor
– Mobile access to corporate
communication tools enables workers to
manage “desk” tasks on the floor
– Provide customer with contractor
information on the spot
• Optimize reachability
– Customer – Associate communications
(PBX)
– Customer can reach Phil directly with
questions
– Associate – Associate communications
(PTT or PBX)
– Phil can quickly find hardware
assistance for a customer in the store
• Enable new capabilities – inventory look-up,
price check
• High Performing devices with industry
leading:
– Battery life (Multi-shift)
– Voice quality
Meet Phil
Current Communication Gaps
• Two-way radios
– Two-way radios for short brief
conversations only and are for internal
“party-line”; some associates tune out
– Two-way radios don’t have telephone
connectivity – need to go to a phone to
take outside calls
• Overhead paging
– Distracting to shoppers
– Doesn’t assure that intended party has
been reached
• Voice only VoWLAN or Cordless Solutions
– Limit communications to voice only
– Group calling PTT capabilities limited
– PTT set-up not instantaneous
Home Store Plumbing
Sales Associate
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
13
Healthcare Application
Business/Operations Needs
Motorola’s TEAM Solution
• Productivity
• Balance – urgency, privacy, assurance
• Patient Care – Faster recovery/improved
outcomes
• Less time spent playing phone tag and
going back to the station to make/return
calls
– Samantha can make/receive calls while
making rounds
– Contact the doctor when its “time”
– Respond to an urgent patient request
• Higher voice quality shortens call time;
reduces risk of misunderstanding
• Concurrent access to voice & data
applications enables users to
gather/validate critical information on the
spot
– Verify drug contraindications while
calling a prescription in to the pharmacy
• Sealed rugged device that can be wiped
clean
• High Performing devices with industry
leading:
– Battery life (Multi-shift: 8-10 hours talk
time; 170-200 hours standby)
– Voice quality
Meet Samantha
Current Communication Gaps
• Overhead paging
– Disruptive
– Public
– Doesn’t assure that intended party has
been reached
• Stationary phone
– Communication away from the point of
activity
– Requires time away from main duties
• Voice only VoWLAN or Cordless Solutions
– Voice only
– Limited group calling PTT capabilities
– PTT set-up not instantaneous
– Inability to integrate call flow with
operations processes
RN in hospital
maternity ward
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
14
Manufacturing Application
Business/Operations Needs
Motorola’s TEAM Solution
• Improving productivity and quality
• Rapid response to line down or line at risk
situations
• Collaboration to improve operational
processes
• Constant mobility for engineers,
technicians, supervisors… on campus
• Reach the right people, wherever they are
immediately
– Chuck can be alerted immediately of an
issue in another part of the plant
– He can call for further assistance on the
spot
• Reach the right people immediately
PTT Group call to support team
• Maximize floor time
– Chuck can make/receive calls while
managing activity on the floor
• Access key data and applications (even
during a voice call)
– Scorecard metrics reported real-time
• Rugged, sealed devices for challenging
environments
• Multi-shift battery life
• High voice quality in a noisy, harsh
environment reduces risk of
misunderstanding
Meet Chuck
Current Communication Gaps
• Overhead paging
– Disruptive
– Public
– Doesn’t assure intended party has been
reached
• Two-way radio
– Cannot reach or be reached by people
on phones
• Stationary phone
– Operations requires users to be
frequently away from desk, therefore out
of touch
• Voice only VoWLAN or Cordless Solutions
– Voice only; 2nd device for data
– Limited group calling PTT capabilities
– PTT set-up not instantaneous
Manufacturing Engineer,
Industrial Goods
Manufacturer
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
15
General Office Application
Business/Operations Needs
Meet Steve
• Maximizing employee productivity
• Responsiveness
Motorola’s TEAM Solution
• Maximize productivity
• Make and receive calls away from your
desk (even without a cell phone or cell
phone coverage)
• Bring the Smartphone experience to WLAN
– Email
– Contacts
– Calendar
• Text messaging
• Access to the corporate intranet and
applications
Current Communication Gaps
• Stationary phone
– User tied to desk
– Requires time away from main duties
• Voice only VoWLAN or Cordless Solutions
– Voice only
• Cellular
– In-building coverage
Product Manager
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
16
Other Vertical Applications
DISTRIBUTION
HOSPITALITY
Improve productivity
and responsiveness
No delays in communicating
order changes or answering
inquiries
WHOLESALE
Respond to guest
needs faster
Reach housekeeping,
catering, maintenance and
anywhere on site
EDUCATION
Facilitate collaboration
and flexible room
assignment / staffing
Reach administrators and
teachers even when they
work in multiple rooms
Increase revenue
Avoid lost orders due to lack
of timely call back; transfer
to next department
immediately
FINANCIAL SERVICES
Facilitate collaboration
without compromising
compliance and security
Allow brokers to roam and
collaborate while still routing
customer calls via PBX
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
17
Most Robust VoWLAN Offering Available
Telephony
Push to Talk (PTT)/ Dispatch
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Make and receive phone calls
Call Forwarding
Call Waiting / Multiple call appearances
Call Hold/Resume
Call Transfer (blind and attended)
Caller ID (number, name, blocking)
Abbreviated dialing
Three way calling / Meet-me conference
Voice Mail Indicator
E911
Over dial
Ad hoc conferencing (Avaya only initially)
Private call – one to one call within enterprise users
Group call – group communication within a talkgroup
Multiple Talkgroups – up to 255 groups
Call Alert – ability to leave an alert for user to respond
quickly with a Private call
• Quick call set up – Call set up time between button
push and talk permit tone typically less than 1s
• System and Spectral efficiency – solution does not
require a dedicated connection for each dispatch call
Application Flexibility - Windows Mobile 6
• Database/line of business applications
• Text Messaging
Email / PIM (Personal Information Management)
• Email, calendar, contacts, tasks access via Messaging or
Microsoft Active Sync
Multi-Vendor Interoperability
Intranet/Internet Access
Text Messaging
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
18
TEAM EWP1000/2000 VoWLAN Smartphones
DESCRIPTION
VoWLAN enterprise multi-services Smartphone
supporting instant communications, mobile office
applications and enterprise telephony services
SPECIFICATIONS
Bands/Modes:
WLAN Tri – Band 802.11a/b/g
Weight:
145g (EWP1000) / 152g (EWP2000)
Dimensions:
120 x 52 x 17.2 mm (EWP 1000)
120.5 x 54 x 18.7 mm (EWP 2000)
Talk Time
7-9 hours (Standard/ExCap battery)
Standby Time:
140-170 hours (Std/Excap battery)
Display:
2”, 320 x 240 265K TMR color display
OS:
Microsoft® Windows Mobile® 6.1
• Voice recognition
Browser:
HTML/WAP 2.0 compliant
• Integrated document editing
Audio:
High audio speaker, receiver, microphone
PTT 2.5mm headset jack, dedicated
quick connect PTT button
Connectivity:
USB 2.0
Bluetooth
Class II, v 1.2
Memory:
128MB RAM / 256 MB ROM
SOFTWARE and APPLICATIONS
• Enterprise over the air push e-mail and push-based
sync of calendar, contacts, tasks Microsoft ActiveSync
• Text messaging
• Security - 2 Factor Authentication, VPN Client built in
• Remote device management – device info.,
provisioning, kiosking
• Motorola API services framework
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respective owners. © Motorola, Inc. 2008
Micro-SD removable (up to 2GB)
19
RLS System Overview
Talk Group 1
TEAM Solution
Two-Way Radio
System
Two-way Donor
Talk Group 1
EWP Donor
Talk Group 1
EWP Donor
Talk Group 2
Talk Group 2
Talk Group 1
RLS
Two-way Donor
Talk Group 2
Talk Group 2
• TEAM smartphone donor devices and two-way radio donor devices are connected to TEAM RLS. Each talk group
requires a dedicated donor pair.
• When a TEAM user in Talk Group 1 initiates a PTT group call, the Talk Group 1 donor smartphone notifies the RLS.
• The RLS passes the initiation to the two-way radio donor associated with Talk Group 1, which in turn notifies the two-way
radios
in Talk
1 of
an
PTT
talk
call.
Thisnames
process
works
the same way going in both directions.
MOTOROLA and
the Stylized
M LogoGroup
are registered
in the
USincoming
Patent & Trademark
Office.
All group
other product
or service
are the property
of their
respective owners. © Motorola, Inc. 2008
20
Most Robust VoWLAN Offering Available
Telephony
Push to Talk (PTT)/ Dispatch
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Make and receive phone calls
Call Forwarding
Call Waiting / Multiple call appearances
Call Hold/Resume
Call Transfer (blind and attended)
Caller ID (number, name, blocking)
Abbreviated dialing
Three way calling / Meet-me conference
Voice Mail Indicator
E911
Over dial
Ad hoc conferencing (Avaya only initially)
Private call – one to one call within enterprise users
Group call – group communication within a talkgroup
Multiple Talkgroups – up to 255 groups
Call Alert – ability to leave an alert for user to respond
quickly with a Private call
• Quick call set up – Call set up time between button
push and talk permit tone typically less than 1s
• System and Spectral efficiency – solution does not
require a dedicated connection for each dispatch call
Application Flexibility - Windows Mobile 6
• Database/line of business applications
• Text Messaging
Email / PIM (Personal Information Management)
• Email, calendar, contacts, tasks access via Messaging or
Microsoft Active Sync
Multi-Vendor Interoperability
Intranet/Internet Access
Text Messaging
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
21
Thank You…
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are
the property of their respective owners. © Motorola, Inc. 2007
Back-Up
Back-Up
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are
the property of their respective owners. © Motorola, Inc. 2007
Voice-Enabling Our Portfolio
Voice Ready
EWP1000
CA50
EWP2000
Works out of the box with
Motorola voice client
Voice Capable
MC50
MC70
MC3090 Brick MC9090 WM VC5090
WT4000
Supports voice, but client
must be added
MC35GSM
MC9097
Moto Q
Family
Cellular Voice Only
No VoWLAN
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
24
Relative Focus of EMb Voice Offerings
Low
High
Scanning
• 1D laser scanner
• Range of scanning options • Dedicated scan button
• Ergonomics compromise • Scanning ergonomics
Telephony/ PBX
integration
Push-To-Talk
(PTT)
• PBX support via
softphone clients;
separate UI
•
•
•
•
•
• Custom integration to
specific PBXs
• PTT via 3rd party
tools
• Ergonomics
compromise
• Peer to peer
• 32 call groups
• Limited scalability
with multi-cast
Email/PIM
Toll quality
Many PBXs
PBX feature support
Phone keypad
Fast number lookup
•
•
•
•
Server based
Private and group call
255 Call groups
Low bandwidth and high
scalability with unicast
• Left-side PTT button
• Windows Mobile® Active Sync
Application
Support
• 96x64 monochrome display
• Web-based applications (SDK for
rapid web application integration)
• 2-way Nav & 2 soft keys
• No alpha or numeric key
•
•
•
•
2.0” 320x240 256k color display
Windows Mobile® 6.1Smartphone
5-way Nav & 2 soft keys
Numeric keypad
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
•
•
•
•
Large 3.5” 320x240 256k color display
Touch screen
5-way Nav & 2 soft keys
Windows Mobile Pocket PC
25
TEAM VoWLAN Business Smartphone
• Full shift battery
• WLAN triband - 802.11a/b/g
• Highly Readable 320 x 240
color display
• Large Memory footprint: 128MB
RAM / 256 MB ROM
• Designed for dispatch – High
Audio Speaker, dedicated PTT
button
• MSFT Windows Mobile 6
• Durable: ESD, Flammability
test, Humidity MIL810F (507.4,
I, ten 24 hr cycles), Temp: -20
to 60C working; -55 to 85c
• Water Intrusion Test (sealing)
• Drop MIL 516.5, I, MIL 516.5,
IV, 4ft drop, 14x
• IPx2 Sealing
• DUST (MIL810F 510.4, III - 140
mesh silica 5hr)
• Vibration – (MIL810F 514.5 1 hr
per axis 15-2000 Hz)
Lanyard attach point
Speaker/VR
Holster latches
Ear piece
Volume
Headset
jack
PTT
Programmable
button
Mini USB
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
Battery
contacts
26
VoWLAN Smartphones: EWP1000
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
27
VoWLAN Smartphones: EWP2000
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
28
TEAM VoWLAN Business SmartPhone
Eliminate On-site “Bat Belt” Multi-device Juggle
Telephony PBX
Client
Push-to-Talk
& Group Dispatch
Line-of-Business
Applications
Internet / Intranet
Browser
Text Messaging
Email / Calendar / PIM
6 Fundamental Communication Services on a Portable Device
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respective owners. © Motorola, Inc. 2008
29
TEAM VoWLAN EWP Accessories
Standard
(1480mAh) Battery
Extra Capacity
(1750mAh) Battery
Mini USB Data Cable
Ear bud + PTT
Headset
Single Unit Desktop
Charger
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respective owners. © Motorola, Inc. 2008
Multi-Unit Desktop
Charger
30
TEAM Wireless Services Manager (WSM 1.7)
KEY CAPABILITIES
PBX Interoperability
DESCRIPTION
Primary feature appliance for the TEAM VoWLAN
solution providing SIP Proxy services, Push-To-Talk,
and other features to optimize battery life, security,
and interoperability
• Protocol connectors in the WSM allow a single common
handset interface while the WSM interoperates with a variety
of PBXs – avoids need to write a custom connection between
each PBX type and handset type
• SIP Proxy – Interface to IP PBX on behalf of handsets
• SIP Registrar – Stores handset registrations and supports
authentication and authorization of handsets
SPECIFICATIONS
Capacity:
Up to 2000 subscribers
Hardware: 1U Chassis; no Rails
1 RS-232 serial port (DE-9)
2 USB ports
2 Ethernet ports (RJ-45) (port 2 not used)
Requires external USB DVD-ROM for
installs and upgrades (not supplied)
Software:
Motorola Wireless Services Manager
(WSM) R1.7 application
QoS:
Utilizes Diffserv code point (DSCP) and
802.1Q/p
Security: IP signaling TLS authentication utilizing
X.509 certificate challenge and RC4
encryption, IPSec
Performance Optimization
• Link between handset and WSM optimizes protocol for
registration, authentication, and synchronization of each
handset to improve battery life and mobility on WLAN
Network Access Control
• Network security profile is managed between handset and
system to extend security beyond the AP, an enhancement on
top of the existing security techniques (WPA2, 802.1X, etc).
Protects network via single entry point into network.
Call Detail Reporting
• Reports on both PTT and telephone calls
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respective owners. © Motorola, Inc. 2008
31
TEAM Wireless Services Manager (WSM 1.0)
KEY CAPABILITIES
PBX Interoperability
DESCRIPTION
Primary feature server for TEAM solution
providing SIP Proxy services, Push-To-Talk,
and other features to optimize battery life,
security, and interoperability
• Protocol connectors in the WSM allow a single common
handset interface while the WSM interoperates with a variety
of PBXs – avoids need to write a custom connection between
each PBX type and handset type
• SIP Proxy – Interface to IP PBX on behalf of handsets
• SIP Registrar – Stores handset registrations and supports
authentication and authorization of handsets
SPECIFICATIONS
Performance Optimization
Capacity:
Up to 4500 subscribers
Hardware:
Motorola recommended Sun Sunfire
N210 server
• Link between handset and WSM optimizes protocol for
registration, authentication, and synchronization of each
handset to improve battery life and mobility on WLAN
Software:
Solaris 9 Version 09/05 as operating
system, and Motorola WSM
application
Network Access Control
QoS:
Utilizes Diffserv code point (DSCP)
and 802.1Q/p
Security:
IP signaling TLS
authentication utilizing X.509
certificate challenge and RC4
encryption, IPSec
• Network security profile is managed between handset and
system to extend security beyond the AP, an enhancement on
top of the existing security techniques (WPA2, 802.1X, etc).
Protects network via single entry point into network.
Call Detail Reporting
• Reports on both PTT and telephone calls
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respective owners. © Motorola, Inc. 2008
32
TEAM Wireless Services Manager (WSM) cont.
KEY CAPABILITIES CONTINUED
Push-to-Talk
Manageability
• One-to-one operation
• Subscriber Access Configuration Server - Database which
stores the complete set of subscriber data and ability to turn
features on and off
• Group Call with up to 255 talk groups
Scalability
• Low latency; call setup in under 1 second
• Excellent user experience via tightly managed
QoS and floor control
• Link management from handset to the system does not need to
be individually managed by PBX vendor or any other 3rd party
• Network efficient via Low-bit rate vocoder
• Reuse of single TLS connection between handset and WSM;
makes network more efficient.
• Scales easily to serve large number of users
• Intelligence to decide the best route for bearer traffic between
endpoints while maintaining control of the session (pseudo P2P)
• Unicast-based technology for efficient use of
bandwidth
Reliability - Redundancy
• Four-nines reliability today, with architecture that can be
extended in the future to include redundant configuration or fit
into clustered PBX architectures.
• Centralized user provisioning
• PTT Caller ID included in Call History
– Only the devices that need to talk receive a
signal
– Avoids bandwidth consumption of multi-cast in
which each devices is sent the same packet,
which can consume available bandwidth with a
small number of users
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respective owners. © Motorola, Inc. 2008
33
TEAM Network Services Manager (NSM)
Provisioning and Management
KEY FEATURES, FUNCTIONALITY
SPECIFICATIONS
Fault Manager
Minimum Hardware:
2.8GHz Pentium 4, 60GByte Hard Drive,
1 GBytes RAM, 10/100 Base T Network
Card, DVD-ROM Drive, SVGA or better
video Card
Software:
Microsoft Windows 2003 Server w/SP1 as
operating system, Microsoft IE 5, Motorola
NSM application
Optional Software:
Microsoft XP Server with SP2 as
alternative operating system
Fault Reporting:
Standards based SNMP for network
element monitoring and reporting
• Monitors the WSM, Push to Talk, and HLR
applications; as well as the WSM Platform /
OS
• Offers an integrated view of the WSM OS,
the hardware and the applications
• Provides email alert in case of major fault
• Basic monitoring of other customer
equipment
Configuration Manager
• License activation, software patch updates
• Foreground and background download of
configuration data
Performance Manager
• Retrieval, processing and display of realtime and historical stats
Provisioning Manager
• GUI-based provisioning of subscribers into
the WSM
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respective owners. © Motorola, Inc. 2008
34
RLS System Overview – step (1)
TEAM Solution
Two-Way Radio
System
RLS
RLS provides PTT talk-group communication between the TEAM
solution and an existing two-way radio solution.
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respective owners. © Motorola, Inc. 2008
35
RLS System Overview – step (2)
TEAM Solution
Two-Way Radio
System
Two-way Donor
Talk Group 1
EWP Donor
Talk Group 1
EWP Donor
Talk Group 2
RLS
Two-way Donor
Talk Group 2
The PTT talk- group interoperability is accomplished by using "donor" phones on both the
TEAM side and two-way radio side. Each talk-group requires a dedicated donor pair.
The donor devices become part of the RLS and are hardwired to the RLS.
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respective owners. © Motorola, Inc. 2008
36
RLS System Overview – step (3)
Talk Group 1
TEAM Solution
Two-Way Radio
System
Two-way Donor
Talk Group 1
EWP Donor
Talk Group 1
EWP Donor
Talk Group 2
Talk Group 1
RLS
Two-way Donor
Talk Group 2
Talk Group 2
Talk Group 2
The donor devices act like a transceiver, with the field devices communicating with
the donor
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respective owners. © Motorola, Inc. 2008
37
RLS System Overview – step (4)
Talk Group 1
TEAM Solution
Two-Way Radio
System
Two-way Donor
Talk Group 1
EWP Donor
Talk Group 1
EWP Donor
Talk Group 2
Talk Group 1
RLS
Two-way Donor
Talk Group 2
Talk Group 2
Talk Group 2
When a TEAM user in talk group 1 initiates a PTT group call, the talk group 1 donor phone keys
and notifies the RLS. The RLS passes the initiation to the associated talk group 1 two-way radio
donor, which in turn notifies the two-way radios in talk group 1 of an incoming PTT talk group call.
This process works the same going in both directions.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
38
RLS System Overview – step (5)
Talk Group 1
TEAM Solution
Two-Way Radio
System
Two-way Donor
Talk Group 1
EWP Donor
Talk Group 1
EWP Donor
Talk Group 2
Talk Group 1
RLS
Two-way Donor
Talk Group 2
Talk Group 2
Talk Group 2
The RLS and donor phones must be placed in a strong RF coverage area of both the TEAM
solution and the two-way radio solution to provide the audio link between the systems.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
39
RLS System Overview – step (6)
Talk Group 1
TEAM Solution
Two-Way Radio
System
Two-way Donor
Talk Group 1
EWP Donor
Talk Group 1
EWP Donor
Talk Group 2
Talk Group 1
RLS
Two-way Donor
Talk Group 2
Talk Group 2
Talk Group 2
One RLS will support up to 4 talk-groups. Additional RLS boxes may be added to support
additional talk-groups.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their
respective owners. © Motorola, Inc. 2008
40
Flexible End-to-End TEAM Solution – Integrates With Existing IT
Infrastructure
Macro Cellular Network /
PSTN
Total Enterprise
Access and Mobility
Existing PBX and WLAN
Collaboration
CVC
PSTN
Email
Network Services Manager
(Management & Provisioning)
Line of Business
Servers
Dual Mode
WLAN +
Cellular
IP-PBX / TDM PBX
Enterprise/IT Servers
DHCP, DNS, AAA
Wireless Services
Manager
(Feature Server)
Cellular
Network
Internet
Firewall
WLAN
CVC
SingleSingle
Mode Mode
CVC
VoWLAN
VoWLAN
Public Wireless
Networks
Public Networks
Radio Link Solution
Existing Two-Way
Radios
Customer Premise
Roadmap
commitment
obligation
to Office.
deliver
anyproduct
product,
product
or software
MOTOROLAinformation
and the StylizedisMnot
Logoaare
registered in theor
USan
Patent
& Trademark
All other
or service
namesfeature
are the property
of their functionality and Motorola reserves the right to
41
alter
the content
timing
of any product, product feature or software release and prices thereon.
respective
owners. © and
Motorola,
Inc. 2008