Transcript Comptia A+ Certification 2012 Exam

IT Essentials 5.0
Overview
Contents
Overview
1
5
Instructor Training
Course Design
2
6
Virtual Learning Tools
Scope and Sequence
3
Equipment
4
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IT Essentials 5.0
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A comprehensive overview of computer
hardware and software with an introduction
to advanced concepts
Designed for students pursuing careers in
IT
Interactive learning experience with handson labs, assessments that provide
immediate diagnostic feedback, Cisco
Packet Tracer simulation activities, and
virtual learning tools
CompTIA Approved Quality Content; helps
students prepare for latest CompTIA A+
certification exams
Available in Cisco NetSpace with improved
learning and teaching capabilities
Content Changes in ITE 5.0
New course design aligns with CompTIA
A+ exam topics
 New and updated content
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New mobile device content
New client side virtualization skills
Expanded Windows 7 OS topics
Increased troubleshooting skills
Increased networking and security skills
Updated skills review exam
New checkpoint exam and practice final exam
Updated Cisco Packet Tracer activities
ITE 5.0 on Cisco NetSpace

ITE 5.0 is available on Cisco NetSpace
 Users must upgrade to Cisco NetSpace to access
course materials
 Instructor training classes are only available on
NetSpace
ITE 5.0 on Cisco NetSpace

Benefits of NetSpace course delivery
 Curriculum can be accessed through mobile devices
 Improved user interface experience
 Course management flexibility for instructors
 Communication and collaboration tools, including
groups, discussion threads, and course calendar
with automatic notifications
NetSpace Course Navigation
ITE in NetSpace
• Click chapter links
to access chapter
content
• Click shaded part of
scroll bar to expand or
minimize text and
media screens
Assignments
Click 1: Launch Course
Click 3: Launch Content
• Instructors can add
links or content as
assignments with
due dates
• Assignments also
appear in My Tasks
area on the
homepage
Course Syllabus
•
Instructors can
use the Course
Syllabus to
present the overall
course flow
•
Due dates set by
the instructor are
clearly displayed
in the flow
•
Due dates can be
reflected on the
course calendar
as well
Exams
Benefits for Students
• Offers a comprehensive introduction to the IT
industry
• exposure to personal computers, hardware, mobility,
and operating systems
• Learning by doing: hands-on activities and labs
• Anytime learning: course text, assignments, quizzes,
and discussions are supported on mobile devices
• Immediate feedback on assessment questions helps
students monitor progress and reinforces learning
• Helps students prepare for CompTIA A+ certification
exams
• Supports development of career skills needed to
succeed in entry-level IT jobs
Networking Academy Curricula
Portfolio
Network
Professional
CCNP
Network
Specialist
Health
Health
Information
Information
Networking
Networking
Network
Associate
Network
Technician
CCNA
Discovery
CCNA
Security
CCNA
Exploration
IT
Essentials
IT
Technician
Assessments, Packet Tracer, Aspire, Passport21 to Entrepreneurship
Student Networking Knowledge and Skills
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© 2013 Cisco and/or its affiliates. All rights reserved.
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New CompTIA A+ Certification
Exams
2009 Edition
2012 Edition
A+ Essentials 220-701
220-801
A+ Practical Application 220-702
220-802
• New certification exams were announced in October 2012
• 220-700 series exams will be available until August 31, 2013
CompTIA A+ Certification Exam
Topics
220-801
220-802
• PC Hardware
• Operating Systems
• Networking
• Security
• Laptops
• Mobile Devices
• Printers
• Troubleshooting
• Operational Procedures
Alignment with CompTIA A+ Certification
ITE 5.0 Chapter
1. Personal Computer
2. Lab Procedures
3. Computer Assembly
4. Preventive Maintenance
5. Operating Systems
6. Networks
7. Laptops
8. Mobile Devices
9. Printers
10. Security
11. The IT Professional
12. Advanced Troubleshooting
220-801 exam
220-802 exam
IT Essentials 5.0 Course Design
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Delivered in Cisco NetSpace,
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12 chapters and chapter exams
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Approximately 600 assessment items
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2 practice exams for CompTIA A+
certification
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Approximately 180 hands-on labs and
activities
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8 Cisco Packet Tracer activities and new
mobile operating system (OS) simulator
tool

CompTIA Approved Quality Content aligns with CompTIA A+ certification
exams
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IT Essentials 5.0 Course Outline
Course Chapters and Goals
Ch. 1
Introduction to the Personal Computer
Goal::Describe a personal computer system
Ch. 7
Laptops
Goal: Describe how laptops are constructed, basic
configuration, maintenance, and troubleshooting
Ch. 2
Lab Procedures and Tool Use
Goal: Demonstrate safe lab procedures and
proper tool use
Ch. 8
Mobile Devices
Goal: Describe operating systems, basic
configuration, maintenance, security, and repair for
mobile devices
Ch. 3
Computer Assembly
Goal: Assemble a desktop computer from
compatible components and upgrade a
computer system to meet requirements
Ch. 9
Printers
Goal: Demonstrate range of procedures required for
printers
Ch. 4
Overview of Preventative Maintenance and
Troubleshooting
Goal: Explain the basic rules of preventive
maintenance and the troubleshooting process
Ch. 10
Security
Goal: Explain importance of security, describe
procedures, and perform security measures
Ch. 5
Operating Systems
Goal: Install, upgrade, navigate, and
troubleshoot various operating systems
Ch. 11
The IT Professional
Goal: Describe the communication and related skills
needed by an IT professional
Ch. 6
Networks
Goal: Describe, create, and maintain a network
Ch. 12
Advanced Troubleshooting
Goal: Perform advanced troubleshooting procedures
on computers, operating systems, laptops, printers,
and networks
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ITE 5.0 Equipment Requirements
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Hardware
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Some labs will require one module of RAM to be uninstalled or the simulation of a faulty module for
troubleshooting purposes.
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1 GB is the minimum requirement to run the full functions of Windows 7 Professional
Software
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One gigabyte (GB) RAM (Windows 7 32-bit) or Two GB RAM (Windows 7 64-bit) (2 x 512 MB or
2 x 1GB suggested)
Microsoft Windows 7 Professional (Media CD)
Additional Items/Resources
○ One Internet connection for Internet searches and driver
downloads (this could be the instructor's workstation)
○ One printer or integrated printer/scanner/copier for the class to
share
○ One Linksys wireless router/switch or equivalent for the class to
share, Linksys model WRT E2500
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NDG NETLAB+ can be used to complete the majority of labs
Complete list available on Equipment Lists by Curriculum page
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ITE 5.0 Instructor Training
Requirements

ITE 4.0 or 4.1 instructors
 No instructor training required
 Review of instructor resources
recommended
ITE 5.0 Instructor Training
Requirements

New ITE instructors
 Required to complete training through an Instructor
Training Center (ITC)
 Must successfully pass skills-based assessment
 Instructor Fast Track option available to those with prior
subject matter knowledge
 Fast Track enrollment prerequisites (one or more of
following):
 Hold a current, valid CompTIA A+ certification
 Formal evidence of one year of recent experience in
computer repair field
 Formal evidence of having taught two classes in the
subject area
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Virtual Learning Tools

Two standalone tools are provided with the
curriculum in the IT Essentials resources folder
 Virtual Desktop
 Virtual Laptop
Both provide a virtual “hands-on” experience
where physical equipment access is limited
 Enable students to virtually disassemble and
reassemble desktops and laptops
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Virtual Laptop Tutorial
Or click the Skip button to go
directly to using Virtual Laptop
Click the arrow to
view the brief tutorial
The Three Modes
Learn mode
Step-by-step instructions for removing
and installing components
Self-check for
understanding
Test mode
Explore mode
Information about laptop
features and components
Aligning and Installing Components
Learn Mode: External Cables Layer
Comptia A+ 2012 Exam
701 and 702 Available until August
 801 & 802 take in August
 CompTIA experience perspective
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 700 series recommended 500 hrs.
 800 series recommended 2000 hrs.
Exam Objectives
701 Objectives
 27% Hardware
 20% Troubleshooting,
Repair & Maintenance
 20% Operating Systems
and Software
 15% Networking
 8% Security
 10% Operational
Procedures
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801 Objectives
 40% PC Hardware
 27% Networking
 11% Laptops
 11% Printers
 11% Operational
procedures
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801 Hardware Additions
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BIOS settings
 Boot sequence, enabling/disabling devices
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and ports
Date/time, clock speeds,
Virtualization
Security
Built in diagnostics, monitoring
EUFI BIOS
UEFI BIOs
801 Hardware Additions
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Custom Configuration
 CAD/CAM
 Audio/Video Editing
 Virtualization
 Gaming
 Home Theater
 Thick Client
 Thin Client
 Home Server
801 Hardware Additions
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Laptops
 Function Keys
 How to replace more devices
 Display types
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Networking
 Protocols
 Added PAN and MAN
 Router installation
801 Hardware Additions
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Hands-on testing
 Drag and drop
 Know every part of the motherboard
 Know custom configurations
 Know wireless & wired network types
Exam Objectives
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702 Objectives
38% Hardware
34% Operating Systems
15% Networking
13% Security
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802 Objectives
33% Operating Systems
22% Security
9% Mobile Devices
36% Troubleshooting
802 Operating Systems additions
Windows 7 enterprise
 PXE boot
 Remote network installation
 Multiboot
 Repair installation
 New commands
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 Taskkill, robocopy, shutdown, tasklist,
dispart, fdisk, fixboot, fixmbr, bootrec
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Folder Options
802 Operating Systems additions
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XP unique control panels:
 Add/remove programs, network connections,
printers and faxes, automatic updates, network
setup wizard
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Vista unique control panels:
 tablet PC settings, Pen and input devices,
Offline files, problem ports and solutions,
printers.
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Windows 7 unique control panels:
 Homegroup, action center, remote applications
and desktop applications, troubleshooting
802 Operating Systems additions
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Setup and configure HomeGroup for
file/print sharing
Workgroup vs. Domain configuration
Alternative IP address
Client-side virtualization
Security
Internet options – all tabs
User accounts
Permissions (NTFS vs. share)
Firewall settings
802 Operating Systems additions
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Mobile devices
 Android and iOS
 Configure wireless/cellular
 Configure bluetooth
 Configure email
 Security passcode, remote wipes, locator
apps
 Synchronization
Summary of big additions
Windows –enterprise environment
 Mobile Devices
 Virtualization
 Design
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