Transcript Kronos InTouch Workshop - Ohio Department of Transportation

Ohio Department of Transportation
John R. Kasich, Governor
Jerry Wray, Director
Kronos Training
April 19, 2012
Agenda
Inventory Transfer - Chris
Get the box from the cache
Open the box – Garrett
Network setup – Jack Taylor
Device Configuration
Update the SharePoint site
Troubleshooting
4
Inventory Transfer
Every district will pick up devices
today
A Magic ticket will be entered for
each district with inventory
information
5
Inventory Transfer
To confirm your inventory:
Review and compare Inventory numbers with
Magic ticket
If correct, close ticket
If not correct, contact Chris Uguru ASAP
Once ticket is closed, the devices
will be transferred into Inventory
6
Get the Device from Cache
A test device will be taken from your
inventory today for training
purposes
7
Open the Box
At least one set of packaging should
be retained in case a unit must be
returned
Contents:
Intouch Device
Mounting template
Mounting Hardware
Security Allen wrench
8
Network Setup
Preparation:
Preparing the location
Cables
Connecting and configuring the device
Verify Physical Connectivity
Connect the Device
Checking the Link Light
Checking the Cables
9
Network Setup
Verify Network Connectivity
Connecting to the Switch
Checking/Fixing Power over Ethernet Settings
Power Cycling the Device
Checking/Fixing Speed and Duplex Setting
Checking for Port Errors
Checking the MAC Address Table
Checking for Connectivity to Router
Checking Environmental Variables
Using Ping and Traceroute
Setting the Interface Description
10
Network Setup
Select Server Initiated Settings
Enter the language
Device ID
Date and Time
11
Device Configuration
Communication settings
IPV4 configuration
DNS Configuration
Remote Access
Maintenance Mode Password
12
Update the SharePoint Site
The Kronos SharePoint site is found
at the link below:
http://portal.dot.state.oh.us/Divisions/DoIT/In
frastructureMgt/Network/NetworkInfo/Lists/K
ronos%20Device%20List/AllItems.aspx
13
Update the SharePoint Site
The Kronos SharePoint site is used
to:
Enter the ODOT Tag number for all devices
Obtain the Device ID and IP
address information for sites with leased lines
Enter the Device ID and IP
address information for sites connected via
broadband
14
Troubleshooting
Troubleshooting steps should be
performed in the sequence below:
1. Review the Network Troubleshooting section
of the manual
2. Make use of the Kronos customer support
options.
Things to be aware of:
1. All IT Staff members can call Kronos.
2. Our support agreement includes Depot Exchange
for all InTouch devices.
15
Questions?
16
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