Transcript Application Service Provider

BUSINESS DRIVEN
TECHNOLOGY
Chapter Sixteen:
Integrating Collaborative
Partnerships
LEARNING OUTCOMES
16.1 Describe the benefits of deploying a virtual
private network
16.2 List, describe, and provide an example of an
electronic trading network
16.3 Differentiate between an internet service
provider, online service provider, and
application service provider
LEARNING OUTCOMES
16.4 Assess the impact of portal technologies within
e-business
16.5 Describe the advantages of embracing open
source technology
CHAPTER SIXTEEN OVERVIEW
• Businesses exchange mission-critical information in
real-time with trading partners around the world
over every conceivable network, including:
– Value-added network – a private network, provided by
a third party, for exchanging information through a high
capacity connection
– Wide area network (WAN) – a geographically
dispersed telecommunication network
– Virtual private network (VPN) – a way to use the
public telecommunication infrastructure to provide
secure access to an organization's network
CHAPTER SIXTEEN OVERVIEW
• Virtual private network
PROVIDING WEB-BASED USER ACCESS
• Organizations engaging in B2B commerce have
relied largely on a value-added network or other
dedicated links handling electronic data
interchange transactions
– Electronic data interchange (EDI) – a standard format
for exchanging business data
PROVIDING WEB-BASED USER ACCESS
• Organizations are now turning to providers of
electronic trading networks for enhanced Internetbased network and messaging services
– Electronic trading network – service providers that
manage network services
PROVIDING WEB-BASED USER ACCESS
• Service providers include:
– Internet service provider (ISP)
– Online service provider (OSP)
– Application service provider (ASP)
Internet Service Provider
• Internet service provider (ISP) – a company that
provides individuals and other companies access to the
Internet and other related services, such as Web site
building
• There are over 7,000 ISPs in the United States offering
services such as:
– Web hosting - housing, servicing, and maintaining files for one
or more Web sites
– Hard-disk storage space
– 24x7x365 availability
– Support
Internet Service Provider
• Wireless Internet service Provider (WISP) – an
ISP that allows subscribers to connect to a server
at designated “hot spots” or “access points”
Online Service Provider
• Online service provider (OSP) – offers an
extensive online array of services of their own apart
from the rest of the Internet and sometimes their
own version of a Web browser
Application Service Provider
• Application service provider (ASP) – a company
that offers an organization access over the Internet
to systems and related services that would
otherwise have to be located in personal or
organizational computers, services include:
– Remote access for organizational users
– Off-premises LAN for mobile users
– Specialized systems
Application Service Provider
• Directory of application service providers
PORTALS: A WINDOW INTO THE
FUTURE
• Portal – a Web site that offers a broad array of
resources and services, such as e-mail, online
discussion groups, search engines, and online
shopping malls
• Enterprise information portal (EIP) – an Internet
site owned and operated by an organization to
support its operations
– Linkage – the interconnection of different systems,
information, and transactions to support a user action
PORTALS: A WINDOWS INTO THE
FUTURE
• EIP example
THE FUTURE OF INTEGRATION IS OPEN
• Open architecture (open systems) – describes
nonproprietary IT hardware and software made available
by the standards and procedures by which their products
work, making it easier to integrate them
• Open systems are designed to:
– Allow systems to seamlessly share information
– Capitalize on system infrastructure
– Eliminate proprietary systems and promote competitive pricing
CHAPTER SIXTEEN
Opening Case Study Questions
1. What impact would an electronic trading network
have on the way Amazon.com does business?
2. Describe the advantages an open source
architecture gives Amazon.com
3. Explain why Amazon.com can be referred to as
an EIP
CHAPTER SIXTEEN CASE
JetBlue: Green with Envy
• JetBlue uses technology to enhance customer
satisfaction and to keep the company at the
forefront of the airline industry
• JetBlue is involved in a joint development program
to leverage the benefits of .NET for reliability,
scalability, availability, and manageability of its IT
systems
CHAPTER SIXTEEN CASE QUESTIONS
1. Does JetBlue have a true competitive advantage
by using a 100-percent e-ticketing system?
2. Should JetBlue invest resources in creating a
portal for wireless access? What are the
reasons?
3. How could JetBlue utilize the advantages of open
source technology?
BUSINESS DRIVEN
TECHNOLOGY
UNIT FOUR CLOSING
Unit Closing Case One
GM Drives Web Services
1.
Explain how collaboration and electronic relationships are critical
to GM’s competitive structure
2.
What other types of services should GM be developing via its
Web services?
3.
GM outsources its IT operations. Is the outsourcing philosophy
conducive to the development and deployment of its Web
services?
4.
How can establishing communications standards help reduce
complexity, lower operating costs, influence buying power, and
improve the quality of systems development and deployment?
Unit Closing Case Two
Outsourcing at DuPont
1. What are DuPont’s reasons for developing a
strategic outsourcing partnership with Accenture?
2. Describe why outsourcing was a critical business
decision for DuPont
3. Explain DuPont's e-business model
4. Identify the different ways that DuPont and
Accenture are collaborating using technology