Transcript 11 th Annual Meeting of the Arab Network for Human Resources 16

ITU CoE/ARB Initiative and Activities
ITU
CoE/ARB
Abdelfattah ABUQAYYAS
Coordinator
Arab Centre of Excellence
[email protected]
ITU BDT
1
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
Background
ITU
CoE/ARB
 Changing environment
 Main interactive forces underlying change in the
Telecom Industry sector : restructuring
(liberalization/competition), globalization,
technology,convergence of telecom with IT &
multimedia, growing customer demands.
 The presence of highly qualified staff at key levels in
telecom organizations becomes a critical factor for a
smooth transition to the current telecom environment.
 The regional Center of Excellence initiative:
 A mechanism aimed at offering a greater and better
range of training products for high-level staff in all
telecom-related organizations.
 Also, to serve as a regional focal point for training,
professional development, research and information.
2
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
Role and Objectives
ITU
CoE/ARB
 Target population
 Policy makers, regulators and managers, in charge of
the development of national policies and regulations for
the telecommunication sector.
 Senior corporate executives and managers, responsible
for aspects related to management of
telecommunication networks and services.
 Purpose of the Center of Excellence:
3
 To establish a regional mechanism aimed at
strengthening the capacity, within the region, to
develop high-level know-how and expertise in
telecommunication policy, regulatory matters,
corporate management and advanced
telecommunication technology.
 The ultimate objective is to better meet some of the
priority training and human resource development
needs
ofAnnual
the telecommunication
inResources
the
11th
Meeting of the Arab Networksector
for Human
16 – 18 December 2003; Khartoum - Sudan
Organization and Financing
ITU
CoE/ARB
 Organization
 Training activities (face-to-face/distance-learning) are
conducted from the institutions that constitute the CoE
network.
 A coordination office to plan, organize and follow-up
the activities to be carried out in the region.
 A Steering Committee, which is responsible for setting
policies, strategies and approving the CoE’s action plan
and budget.
 Financing
4
 Achieve self-financing through cost recovery
mechanisms.
 Seed fund granted by the ITU through the Telecom
Surplus program.
 Programs supported by different players.
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
Structure and Partnerships
ITU

Structure
 A network of existing telecommunication training, educational and/or
research centers in the Region, together with public and private
sector players.
 Foster greater synergy by pooling available resources and expertise,
develop new areas of expertise, facilitate interaction and exchange of
information/experiences.
CoE/ARB

Potential Partners
 Partnerships Objectives
• To establish collaborative and exchange relationships with other Centres
and other bodies, within the Region and abroad, which are engaged in
similar or related endeavors.
• The purpose is to increase the capabilities of the CoEs and to keep them
up-to-date with modern technology and best practices.
 The relationship with Partners providing in-kind or in-cash
contributions will be governed by appropriate Memoranda of
Understanding and relevant project documents.
 The partners can include: Existing telecommunication training
centers; educational and/or research centers; universities;
governments and regulatory organs; operators and service providers;
regional organizations and industry players.
5
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
A ‘win A ‘win-win proposal’
ITU
CoE/ARB
 Governments, regulators, operators and all other
stakeholders in the telecom sector who would gain
access to a range of training and professional
development products which have so far not
existed or have been limited and expensive.
 Content providers who would reach the widest
possible audience at regional level and
worldwide, providing valid training alternatives
to meet the increasingly demanding needs of the
telecom sector.
6
 Industry sponsors who would be supporting telecom
development in the region and stimulating the
emergence of an even more attractive regional
telecommunication market.
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
The ITU CoE Network
ITU
CoE/ARB
 Center of Excellence for Western and Central Africa
 Major Node: Dakar
 Center of Excellence for Eastern and Southern Africa
 Major Node: Nairobi
 Center of Excellence for Asia Pacific
 Major Node: Bangkok
 Center of Excellence for the Americas
 Major Node: Cordoba
 Center of Excellence for the Arab Region
 Major Nodes: Damascus, Cairo , Amman, Tunis,
Khartoum, Manama
 Center of Excellence for EUR and CIS Countries
 Major Node: Moscow
7
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
CoE/ARB Project Strategy
ITU

CoE/ARB



8
The introduction to new technologies, the move towards
corporatisation and competition and the separation of regulation
from operations of telecommunications cannot be easily
achieved without the necessary technological, managerial, policy
and regulatory expertise
All countries need highly trained human resources to facilitate
the transition to the new telecommunications environment.
ITU Arab Centre of Excellence project aims to facilitate the
sharing of expertise and provide assistance with the planning,
organization and implementation of high quality training and
development programs to improve human capacity building in
telecommunications, especially for senior government officials,
and executive managers from the private and public sectors and
regulatory organs.
This high-level human capacity building project aims to
implement innovative and relevant training programs (face – to –
face and distance learning) developed in close collaboration with
the users, their organizations and other key stakeholders.
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
CoE/ARB Main functions
ITU
CoE/ARB
9
 To assess priority training and HRD needs for
policy makers, regulators and operators
 To establish cooperation agreements between
governments, regulators, operators, service
providers, financing and development bodies
and regional and international organizations
aimed at mobilizing resources
 To promote the use of IT and
telecommunications for distance learning and
tele-working
 To plan, organize and implement the activities to
be carried out in the region
 To maintain an inventory of existing facilities and
expertise in the participating institutions
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
ARB CoE Programs
ITU
CoE/ARB
 Telecom Policies Program, In Cooperation with the
National Telecommunications Institute (NTI)
 Regulatory Issues Program, In Cooperation with
Jordan Telecommunications Regulatory Commission (TRC)
 Business Management Program, In Cooperation with
Bahrain Telecommunications Company (BATELCO)
 New Technologies Program, In Cooperation with the
National Telecommunications Institute (NTI)
 IP Awareness Program, In Cooperation with the Centre
d”Etudes et de Recherches des Télécommuunications
(CERT).
 Rural Connectivity Program, In Cooperation with the
Sudan Telecom (SUDATEL).
10
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
Why to develop Arab CoE
Networking Process ?
ITU
CoE/ARB
11
 To maximize the synergy between the concerned
Training Providers and neighboring Subject
Matter Experts of the Administrations/Operators
for the design and implementation of the
selected programs.
 To match diversified training needs of the Sector
Members, while developing new training
materials and optimizing the use of existing
training resources: Let’s be prepared for
Replication and Adaptation
 To develop the use of electronic resources in the
implementation of the Capacity Building Process
 To promote Train-the-Trainers actions in virtual
mode as well as in face-to-face mode when
using Partnerships Opportunities
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
Achievements in 2001
ITU
CoE/ARB
 The steering committee conducted two
meetings in 2001 in Tunis and Damascus
for launching the CoE/ARB project and
approving the its action plan for 2002.
 The CoE started its functionality in the 4th
Quarter 2001in Damascus.
 During the 2001 the ARB CoE organized
two regional activities:
 Regional Workshop on “Marketing & Revenue
Forecasts for Telecom Operators in a
Competitive environment”, held in Manama.
 Regional Seminar on “Telecommunication
Policies", held in Cairo.
12
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
Training Activities 2002
ITU
CoE/ARB
Program Name
Activity
Place and date
Regulatory Issues
Workshop on Regulatory
issues
Amman 11 – 14
February
Workshop on
Interconnection Principles
and practices
Rabat 2 – 5 September
Telecom Policies
Forum on Telecom
Policies & International
Standards: Impacts and
Implications
Cairo 19 -21 May
New Technologies
and Services
Workshop on New Trends
in Telecommunications
Damascus 15 – 17 July
Internet and
Information
Technologies
Workshop on IP
Technologies and
Applications
Tunis !7 – 19 June
Business
Management
Virtual Forum on Business 4 Weeks, starting 24
Drivers and Data
June
Collection
13
Rural Connectivity and
Khartoum 10 – 12
Annual Meeting
of the
Arab Network for Human
Resources
Universal
Access
December
Rural Connectivity
11th
16 – 18 December 2003; Khartoum - Sudan
CoE/ARB
Output
ITU
CoE/ARB
14
Place
Workshop
Participants
Lecturers
Countries
Organizations
Bahrain 01
Revenue Forecasting
43
4
14
2
Cairo 01
Telecom. Policies
82
11
14
5
Amman 02
Regulatory Issues
124
21
16
12
Cairo 02
Standardization
105
13
16
12
Tunisia 02
IP Technologies
111
24
8
6
Damascus 02
Telecom. Trends
123
20
12
9
Morocco 02
Interconnection
43
6
12
2
Khartoum 02
Universal Service
50
12
10
5
Cairo 03
DSL Applications
88
14
10
6
Tunisia 03
IP Applications
115
20
9
5
Damascus 03
NGN Economics
53
5
9
2
Amman 03
Licensing
78
10
12
2
Sanaá 03
USP & F
37
5
8
3
Amman 03
IT Security
101
7
10
2
1155
172
11.5
5
TOTAL/AVG
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
Building Capacity
ITU
CoE/ARB
700
CoE-AMS
CoE-ARB
CoE-ASP
CoE-AFR
EUR&CIS
600
500
400
558
472
300
200
125
100
0
1999
2000
2001
2002
2003
15
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
CoE/ARB
Participation per Country
ITU
Algeria
17
Mauritania
Bahrain
20
Oman
22
Comoros
2
Palestine
13
Djibouti
3
Qatar
5
CoE/ARB
Egypt
Iraq
16
185
4
Saudi Arabia
Somalia
1
39
6
Jordan
168
Sudan
55
Kuwait
7
Syria
145
Lebanon
5
Tunisia
147
Libya
17
UAE
Morocco
15
Yemen
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
7
30
Action Plan 2003
ITU
CoE/ARB
Training Program
Training Activity
Place and Date
Regulatory
Issues
TRC
Licensing
2-4/9 Amman Conducted
Spectrum Management
Amman January 2004
Interconnection
January Tunis 2004
Spectrum Management Virtual Forum
2004
Telecommunication
Policies
NTI
Sector Reform Liberalization
Merged in One
workshop 2004
New
Technologies
NTI
DSL Tech. and Services
4-6/3
NGN Economics
18-21/8 Damascus
Conducted
Migration towards 3rd Gen. Mobile
Q2 2004
VSAT Business Applications
8 – 10 /12 Manama
COSITU
2004
Business Management Virtual Forum
Quarter 4
Internet Applications. And Digital Divide
17-19/6 Tunisia
Conducted
Networks Security
21-23/7 Amman
USO and Funding
7-9/10 Sana'a
Business
Management
BATELCO
IP Technologies
CERT
17
Rural Connectivity
SUDATEL
Competition Policies
Cairo Conducted
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
Suggested CoE/ARB Action Plan 2004
ITU
Program
Date
Place
Remarks
Frequency Spectrum
January 17- 19
Amman - Jordan
Agreed
Frequency Spectrum
Q3
Oran - Algeria
Agreed
Frequency Spectrum
When available
E-Learning
CoE EUR
Numbering
Q3
To be decided
Agreed
Interconnection
January 26 - 28
Tunis - unisia
Agreed
Interconnection
When available
E-Learning
Proposed
Sector Reform Liberalization
Q1
Cairo - Egypt
Agreed
e-Business policies
Q3
To be decided
Suggested
Policy and Regulation
When available
E-Learning
CoE/AMS
New
Technologies
and Services
3rd Generation Mobile
Q2
To be decided
from 2003
Wireless Network Evolutions
Q4
To be decided
Suggested
Technologies for in e-Business
When available
E-Learning
CoE/AMS
Internet and
IP awareness
Ipv6 Awareness
Q2
Tunisia
Agreed
IP Telephony
Q4
Cairo
Agreed
Security networks for business
When available
E-Learning
CoE/AMS
COSITU for trainers
Q2
Manama
from 2003
Financial Modeling
Q4
To be decided
Suggested
Telecom Service Marketing
When available
E-Learning
CoE/AMS
Wireless Solutions
Q1
Khartoum E-
Suggested
Universal Access Tele-centers
Q4
To be decided
Suggested
Universal Service
When available
Learning
Suggested
CoE/ARB
Regulatory
Issues
Policy Issues
Corporate
Management
18
Workshop
Rural
Connectivity
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
Distance Learning Approach
ITU
CoE/ARB
 The Distance Learning approach will be available to train
managers in various issues
 Two activities will be organized:
 Frequency Spectrum Management Virtual Forum
 Business management Virtual Forum
 In cooperation with CoE for Americas a set of distance
learning sessions will be available for the Arab Region
through CoE ARB
 Available On-line modules:
•
•
•
•
•
•
19
Introduction to Regulation
Interconnection
Licensing
Spectrum Management
Regulation of new services and IP applications
Internet and e-commerce
 Human Recourses are required to act as
facilitators/instructors for the distance learning activities.
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
Future Steps
ITU
CoE/ARB
20
 A set of CoEs network will be established.
 New more proactive role of the Leading party.
 Workshop and distance learning approaches will
be emphasized.
 Limited number of lecturers and more
specialized topics will be approached.
 Increased role of the Instructors from the
Region.
 Data base of Regional Experts and trainers is
required.
 Support to be provided by existing Subject
Matter Experts.
 Availability of data, case-studies, tools, etc,. for
Working Group activities within the workshop
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
We are Looking for:
ITU
CoE/ARB
 A team of Experts for E-Learning content
development and on line delivery
 Nomination of a focal point from each Regulatory
Office
 A list of experts and trainers in the various fields
of interest
 More active role on hosting the CoE activities
 More contributions: Presentations, case studies..
 Financial support to insure the sustainability and
self standing of the CoE
 Potential partners from the Region
 Sponsors for LDCs fellowships compensation
21
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan
For more Information !
ITU
CoE/ARB
 For more information and free access to
workshops materials and case-studies:
 please visit
www.ituarabic.org/coe
 Contact the CoE/ARB Coordinator
[email protected]
22
11th Annual Meeting of the Arab Network for Human Resources
16 – 18 December 2003; Khartoum - Sudan