Transcript The Care Home Support Team - Registered Care Providers

The Care Home Support Team
Holly Stockdale
Contract, Risk Management and Quality Policy launch events
9th and 10th August 2016
Background
 Commissioned by Somerset Clinical Commissioning
Group in 2015
 To provide support and advice to nursing homes,
enabling them to proactively manage residents, make
good quality care better, and avoid unnecessary
hospital admissions.
The Team
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Jacqui Cross (Infection Control)
Michelle Bell (RGN)
Holly Stockdale (SW)
Ana Alves (Medicines Management)
Charlotte Brown (Safeguarding Lead Nurse and Team
Manager)
Infection Control Support
Jacqui:
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Advice to residential and nursing homes in Somerset.
Assistance with preventing and controlling infection.
Analyses healthcare associated infections relating to care home residents.
Participates in the development and production of strategies to prevent
future cases.
 Shares learning using route cause analysis techniques.
 Provides specialist infection control advice to patients, visitors, and
members of the public as required.
 Investigates Clostridium difficile, and assists with reviews across the
community, care home and Primary Care sector.
Nursing support
Michelle
 Support and advice on clinical aspects.
 Training and revalidation for RGN’s.
 Liaising with other health professionals.
Social Work support
Holly
 Support and advice with the Mental Capacity Act,
Deprivation of Liberty Safeguards, and safeguarding.
 Liaising with Somerset County Council.
Medicines Management support
Ana
Prescribing support pharmacists work part-time in GP practices on behalf of NHS Somerset CCG
Scope of medicines optimisation in care homes (residential & nursing):
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Improving patient safety in terms of medicines taking, prescribing, administration and monitoring
Resolving medication-related problems and errors
Switching medicines to more cost-effective alternatives where appropriate
Stopping inappropriate medications (often reducing polypharmacy and its associated risks)
Improved recording of allergies where records were missing or incomplete
Reduction of medicines waste (nationally, around £50 million/year worth of NHS supplied medicines
are disposed of unused by care homes)
Improving communication between healthcare professionals involved i.e. care home, GP practice
and community pharmacy.
How do we provide support?
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Telephone, email, or visits
1:1 support
Workshops
Reviewing care plans
Newsletters
Learning Engagement Meetings
Signposting
Quest 4 Care
How to contact us
 The Care Home Support Team
[email protected]
 Michelle Bell (Registered Nurse)
[email protected] / 07880171088
 Charlotte Brown (Safeguarding Lead Nurse)
[email protected] / 01935 385238
 Jacqui Cross (Infection Control)
[email protected] / 07766248375
 Holly Stockdale (Social Worker)
[email protected] / 07990083974
How to contact us (2)
Medicines Management:
 Bridgwater, North Sedgemoor & Highbridge, and West Somerset
[email protected]
 CLICK (Chard, Ilminster & Crewkerne) and Taunton
[email protected],
 Mendip (Central, East & West)
Steve.Moore@somersetccg,
 South Somerset
[email protected]