Transcript Tips For Families - New Student Services / Family Outreach

Tips For Families
WELCOME
New Student Services/Family Outreach
STUDENT PROFILE &
FAMILY TIPS
Dr. Scott Linneman
Professor of Geology and Science Education
Director of the WWU Honors Program
How did this happen so fast?!
How did this happen so fast?!
How did this happen so fast?!
Tip #1
Relax!
Your student has chosen a great school!
Recent Assessment Data
Top 2% of 560 US Masters Granting Universities
(Survey of Earned Doctorates)
71.2% Graduation Rate (2014-2015)
“Value Added” is “greater than predicted”
(Collegiate Learning Assessment)
86%
86% of Graduating Seniors report they
would “go to Western” if they could start
their higher education experience over
again.
Tip #2
Be confident:
You have done your job.
Tip #2
“I know you will make good decisions.”
Tip #2
“Everyone makes mistakes: your job is to
learn from them.”
Tip #3
Let them go but stay in touch.
Tip #3
Don’t say
“Are you homesick?”
Say
“Tell me about . . .”
Tip #4
Support their exploration but…
Tip #4
Encourage progress toward major
declaration
Tip #4
 Explore and Research Interests
 Complete prerequisites
 Declare a Major
Tip #5
Let them know of your sacrifices.
Tip #6
Help them learn from the past.
Difficulties
Successes
Our Students
#1 Difficulty
Time Management
Other Difficulties
we can Anticipate
• The pace and difficulty of course work
• Winter blues
• Illness
• A difficult class
What to Say?
“That’s tough.”
“That happened to me…”
“That eventually happens to everyone…”
Successful Students:
• Get involved/work/volunteer/participate
• Form study groups
• Use a calendar and set deadlines
• Use their professor’s office hours
• Arrange internships
Successful Students use
campus resources
• The Outdoor Center
• The Tutoring Center
• The Advising Center
• The Math Help Center
ACADEMIC
ADVISING
Tina Loudon
Director – Academic and Career Development Services
Overview of Your
Student’s Day
9:30 – 11:20
11:30 – 12:15
Presentations
1:30 - 3:00
1:30 – 2:00
1:30 – 2:30
3:00 – 4:30
General Advising
College/Departmental
Departmental Advising
Spanish Placement Test
Make-up Math Placement Test
Class Registration
General Advising
Graduation Requirements
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GUR Requirements
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Exploring Majors
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Major Declaration Process
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Resources to Use to Plan Academic Schedule
Departmental Advising
Evaluation of transfer credits
Information on major
requirements
Information on major
declaration
Departmental Advising
The major declaration process varies by department
CLASS WORK
• Some majors have elevated GPA requirements and/or
and/or require the completion of specified classes before
before admission.
TIMING
• Some departments allow students to declare at any time.
time. In other cases, students are only admitted at specific
specific times.
Graduation Requirements
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DTA or completion of WWU GURs
Complete a minimum of 180 credits
Complete an approved major
Complete a minimum of 60 upper division credits
Satisfy the writing proficiency requirement
Complete a minor, if required
Meet minimum grade point average requirements
(Scholarship standard required by major and
cumulative WWU GPA of 2.0)
General University
Requirements - GURs
Students select from a variety of classes in each
category depending on interests and intended major.
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Communication
Quantitative & Symbolic Reasoning
Humanities
Social Sciences
Comparative, Gender and Multicultural Studies
Natural Sciences
Note: Some GUR courses may also satisfy major
requirements!
Future Advising
ACADEMIC ADVISING CENTER
Old Main 380
 Navigating the GURs
 Major exploration
 Support for students experiencing academic
difficulty
Future Advising
ACADEMIC DEPARTMENTS
Once declared, students are assigned an advisor
in their major department.
Department advisors assist them in academic
planning to meet major and graduation
requirements.
Future Advising
CAREER SERVICES CENTER
Old Main 280
 Assessment tools to relate interests and skills
to areas of study and potential careers
 Resources for career exploration
 Information on occupational supply and
demand
 Support for students planning to go on the
graduate or professional school
 Assistance for students seeking internships
or career employment
STUDENT
HEALTH CENTER
Dr. Laurie Arndorfer, Psychiatrist
Dr. Tom Schneider, Family and Sports Medicine, Team Physician
Dedicated to helping students be well,
get well, and stay well
life long.
First Things First
• Two MMR Vaccination requirement for enrollment
• MMR is the only required vaccination at WWU
• Meningococcal vaccination is strongly recommended
but not required. Students are required to sign an
online information sheet prior to initial registration.
Vaccine is available at the health center on campus
$23 under age 19, $125 for age 19 or older
• Meningococcal Serotype B vaccination now
recommended for college students $160 (recent
University of Oregon outbreak meningitis)
• Other vaccinations strongly recommended: TDAP
(tetanus, diphtheria, pertussis), HPV, Hepatitis A,
influenza (starting in October)
Student Health Center
Located at the south end of campus in the Campus
Services Facility above Parking and Police
Student Health Center
• Open weekdays during the academic quarters
• Closed for appointments during intersessions,
evenings, weekends and holidays due to limited
staffing
• Year round 24 hour free telephone consulting
nurse with WWU physician back up
• Refills, emails and electronic messages
available year round
Student Health Center
• $98 Mandatory Quarterly Counseling,
Health and Wellness Fee provides free
unlimited visits in the health center, free
brief counseling in the Counseling Center
• Additional fees may be charged for
dispensed prescription medication from
our formulary, durable goods, procedures,
vaccinations and laboratory testing
Student Health Center
• We do not directly bill insurance plans - ONLY
Group Health/Kaiser. We are a non-billing
Medicaid provider so are able to see/treat Apple
Health/Molina/etc. insured students.
• A billing sheet with appropriate codes is
automatically emailed to the student to facilitate
self-billing of insurance for reimbursement.
• Insurance coverage is federally mandated under
the Affordable Care Act.
• Option to stay on parental health insurance to age
26
Student Health Center
• Optional quarterly or annual coverage available to
enrolled WWU students offered through
Consolidated Health Plans/Nationwide through
Cigna
• Sign up online via links from the Student Health
website
• Plan premium anticipated to be ~$280/month for
2016-2017, $250 deductible in-network. This plan
is compliant with all requirements of the Affordable
Care Act
Student Health Center
• Online services: all electronic paperless clinic for
the past 11 years
--online past medical history and symptom
specific surveys
--password protected secure patient web
portal with access to chart notes, labs and x-ray
reports and patient education materials
--online refill requests and direct secure
messaging to health care providers
Student Health Center
• Telephone Services—24 hour free access to
consulting nurse with physician back up
• Some illness can be treated by protocol over the
phone without being seen –i.e. viral upper respiratory
infections, viral gastroenteritis, uncomplicated
influenza and urinary tract infections
• In-clinic formulary of 60 of the most common generic
prescription medications available for purchase,
including antibiotics, contraceptives and
antidepressants
• No medical excuses written for class absences < 5
days – student provides own documentation as
needed.
Student Health Center
Cold Self Care Packs
Access to free over the counter pain relievers,
lozenges, cough syrup, tea, chicken soup, etc. at
the Health Center
Triage Nurse
In person evaluation by Registered Nurse with
ability to assess and treat per protocol, i.e. viral
upper respiratory illness, strep throat,
conjunctivitis, uncomplicated urinary tract
infection, some STI screening
Student Health Center
• Unlimited appointments per quarter without
additional co-pays
• Over 100 Same Day Appointments available every
day –we see today’s ill students today –call early!
• Schedule ahead appointments for routine mental
health, women's reproductive health, sports
medicine, travel clinic, physicals
• Acute illness, injury, chronic disease monitoring
and management, minor surgery, dermoscopy
• Lab Services including outside doctor orders
Student Health Center
Specialty Services
• Free unlimited access to primary care mental
health providers and case management
services, including availability of psychiatric
consultation by referral
• Free unlimited access by referral to athletic
trainer (in the Rec Center) for injury
rehabilitation
• Travel Clinic and vaccinations (charges for
services)
Mental Health Concerns
During their years in college:
• Research* indicates 35% of college students
experience anxiety and 26% depressive
symptoms that interfere significantly with their
academic progress
• Over 10% experience significant suicidal thoughts
• 1-2% attempt suicide
• Abuse of alcohol and recreational drugs
significantly impairs academic success and
increases risk of completed suicide
* Data from the spring 2016 NCHA survey, WWU
COUNSELING,
HEALTH &
WELLNESS
Dr. Shari Robinson
Director – Counseling Center
Prevention &
Wellness Services
• Wellness Outreach Center in Viking Union for health
information
• Alcohol and Other Drug Counseling Services (ADCAS) for
students who have concerns or who are mandated for
consultation due to violations
• Consultation and Sexual Assault Support (CASAS)
• Men Against Violence Against Women
• Peer Health Educator Program
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violence prevention, alcohol/drug risk reduction, sexual health, mental/emotional health promotion, and activity, healthy
eating and health at every size
Counseling Center
• We are dedicated to supporting students toward
successful completion of educational programs by
– Enhancing and maintaining students’ psychological and
emotional well-being
– Providing support in situational crises
– Assisting students when functioning is impaired
Our primary commitment is to help our students
get connected with the best fitting resource(s).
Counseling Center
Wide Range of Presenting Concerns
Counseling Center
Services
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Short-term Individual & Couples Therapy
Group Therapy
Psychoeducational Workshops
Outreach
Referral to Psychiatric Services
Crisis Intervention/After-Hours
Case management Services
Counseling Center
Services available to ALL registered WWU
Students
Hours of Operation
Monday – Friday
8:30am – 4:30pm
24/7
Phone Consultation
available for students in distress
Counseling Center
Expect someone…
-Is interested in listening to your concerns
-Will be open to discuss anything you wish
-Will be affirming of personal identities informed by their
• Race/ethnicity
• Religious affiliation
• Nationality
• Gender
• Gender expressions
• Sexual orientation
• Language
• Ability
• And more
-Will maintain the highest ethical and legal standards of
confidentiality
Counseling Center
Confidentiality
• Not part of students’ educational records.
• Any information students provide and their counseling
records are strictly confidential, except in life
threatening situations or in cases of suspected child or
elder abuse or when required by law.
• Only the STUDENTS can give written consent for
release of information.
Counseling Center
360-650-3164
http://www.wwu.edu/counseling/index.sh
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STUDENT BUSINESS
OFFICE
Bob Putich
OM 110
Student Account
Manage the Student Account
Every student has a Student Account
(Online)
Tuition, Housing, Bookstore, Other
Produce Monthly Statement of
Account
Online Only – No Paper Bills
Email Notification
Assess Late
Fees and Interest
th
The 15 of Each Month
Cashier- Process Payments
Online – Mail – In Person
Process Student Account Refunds
Credit Balance Refund
ACH Direct Deposit to Your Bank Account
Student Debt Counseling
Loan Repayment Information
Payments
Payments Accepted for:
 Tuition & Fees, On-Campus Housing & Meals
 Miscellaneous Charges, Bookstore, Student
Health Center
 Student Loan Repayment
 Not Library
Payment Options:
 Online- E-Check or Credit Card
 In Person- Cash, Check, Debit Card
 Mail- Check, Money Order, or use Bill Pay
Due Dates:
 Tuition/Housing- First Day of the Term
 Late Fees- 15th of Each Month
Refunds
Student Account Credit Balance Refunds
Students must select an Electronic Refund Option
Option
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Direct Deposit to their Existing Bank
Direct Deposit to their Vibe Account
Sign-up Material will come in the Mail
Direct Deposit Sign-up Kit
 In the Mail Early August
 Must be Completed by Student
Important Checklist
Important Tips
Electronic Notifications only (no paper bill)
 WWU does not send a bill for charges on your student account
Authorized User / Release of Financial Information
 Forms to provide access to student financial information
Important Dates & Deadlines
 Tuition & Housing due 1st day of each quarter
 Late Fees and Interest assessed 15th of month
Promissory Note and Entrance Counseling
 Required if you accept a federal loans
Checklist
 Things you need to do together before your student leaves home
Call or E-mail
 Mon – Fri 8:00am – 4:30pm [email protected]
Student Business Office
To learn more about your Student Account
Attend our Workshop Today!
2:15 - 2:55
Fraser Hall 4
Thank you!
THANK YOU
New Student Services/Family Outreach