Transcript Student Orientation

Welcome
Health Science
and Nursing
Students
We are delighted to have
you!
Instructions
• Complete the five Educational Modules for Infection
Control, Hospital Safety, Patient Diversity, Safety
Goals and Age Specific Care
• Complete the five educational modules quizzes with a
score of 80% or better
• Print a copy of your quiz results
• Read information provided about Methodist Medical
Center
• Complete the HIPAA 101 training module
• Print, read and sign the Confidentiality statement
• Print and sign the HIPAA Training Documentation
Form
• Print and complete the Immunization Record
• Give quiz report, confidentiality statement and
immunization record to your instructor.
MMC MISSION and VISION
• We serve the community by
improving the quality of life through
better health.
• MMC will be a local, regional and
national healthcare leader known for
compassionate care delivered with
the highest quality.
MMC VALUES
• Integrity
• Quality
• Serving the Customer
• Caring for and Developing our People
• Using the Community’s Resources
Wisely
Parking
Students are instructed to park in
employee parking located behind the
hospital off of West Tennessee
Avenue.
Smoking Policy
Methodist Medical Center is a non-smoking
facility.
Visitors/staff can smoke ONLY in designated
areas OUTSIDE the hospital.
An enclosed smoking gazebo is located
across from the Emergency Department.
In-House Referral Services
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Diabetic Specialist
EnteroStomal Specialist
Infection Control / Risk Management
House Chaplain
Safety and Security
Engineering
Outcomes Management
Hospitality House
Educational Learning
Code Blue
• Verify that patient is unresponsive
ABC’s
• A - Open airway
• B – Breathing (Look, listen and feel)
• C – Circulation
…..if breathing call RN for change in status
• Verify ‘white’ name tag (full code)
• Call x1500 and begin CPR
Code Blue – Student Role
• Stay with assigned patient
• You may go to the code room if
situation allows
• Assist as needed elsewhere
• Be supportive of roommate
HIPAA – Your Guide to the
Privacy Rule
• Health Insurance Portability and
Accountability Act
• A “Patients Rights” Law
• Confidentiality
• Protected Health Information (PHI)
Integrity
• …Building trust with our customers
and each other by being honest,
ethical and consistent in what we say
and do.
• “Always do right. It will gratify some
people and astonish the rest.” Mark
Twain
Integrity (con’t)
• Appropriate Staff and Leadership Behaviors
• Guidance for fair treatment of employees,
patient, customer service, billing, records, funds,
conflict of interest, drugs or alcohol
• Integrity reporting process:
A concern arises
Discuss the issue with supervisor
or other company resource
Contact the Integrity-Compliance Office
Teamwork Philosophy
• People working together, supporting,
respecting and appreciating each
other
• We are linked by one common
purpose: serving our patients and
our community
Teamwork Standards of
Performance
• Encourage each other
• Solve problems immediately as a
team
• Rudeness is never appropriate
• Welcome new staff
• Hold an end-of-shift team meeting
• Build relationships
Teamwork Standards Con’t.
• Be professional, but do not forget
your sense of humor
• Recognize and reward good
teamwork
• Be observant of the entire team’s
work
• Respect everyone for their skills
C.N.A.
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ADL’s, Vital Signs, Surgical Preps, Weights
Admission Room Set-up
Answer call lights
Charting – Specific to their role
Safety Monitoring:
Restraint checks every 2 hours
Falls precautions every hour
• Patient checks every 2 hours for
T, C, DB
C.N.A. (con’t)
• Post Mortum care
• Meal tray set-up and pick-up
• Obtain routine urine and stool
specimens
• Report changes in condition or in
skin integrity
• Support Role: Pick up Lab & RX,
replace stock, cleaning, empty
sharps containers
LPN
• 12 Hr. Chart Checks/Documentation
• AcuChecks & Dressing Changes
• Charting IV’s and drainage tubes
• Medication administration
• Monitor PCA’s, Blood, Epidurals and
Chemo
• Permits and check-off lists
• Post-procedural and neuro checks
LPN (con’t)
• Routine treatments and procedures
• Sign off orders/clarify orders
• MD Communication and Pt.
Education
• Admission history – home
medications
• Starting and maintaining IV’s
• Telemetry set-up and monitoring
• Safety monitoring
RN
• Patient assessments
• Blood initiation and monitoring
• Reporting of Patient change of status to
MD
• Documentation, order sign-off and
clarification
• Discharge process
• Patient and Family education – Disease
process, surgery and procedures
RN (con’t)
• IV additive and med. pushes. Draw
Blood
• Initiate and maintain IV’s, PCA and
Epidural pumps
• Initiate care plans and order sets
• Insertion of NG and feeding tubes
• Initial intense special circumstance
assessment (TEE, Arteriogram, Heart
Cath.)
RN (con’t)
• Reporting test results
• Rhythm interpretation and telemetry setup
• TPN initiation and maintenance
• Central line maintenance and drsg.
• Restraint, Falls precautions, skin
assessment
• Medication administration
Customer Service
• Identify the Customer
• Greet the customer
• Introduce self before care begins
• Keep the customer informed
• Maintain privacy and confidentiality
Customer Service (con’t)
• Respond promptly to the customer
needs and complaints
• Stay calm in stressful situations
• Listen attentively
• Create a positive work environment
• Be knowledgeable of hospital
information
Emergency Codes
• Code
• Code
• Code
• Code
• Code
• Code
• Code
Red
Blue
Green
Pink
Black
Yellow
Orange
Fire
Cardiac Arrest
Pt. or staff in danger
Baby Taken
Bomb threat
Disaster
Helicopter arrival
Emergency Codes (con’t)
• Code Purple
Hostage situation
• Code Gray
Severe weather
• Code White
NBC – Nuclear,
Biological or Chemical exposure
Fire Safety (R.A.C.E.)
• Remove: Everyone from immediate
area of danger
• Activate: Alarm systems – Fire pulls
and x1500 Code Red
• Close: Doors and windows
• Evacuate / Extinguish
Management of
Occupational Exposure
• Confidential
• Performed by or under supervision of
physician or other licensed
healthcare professional
• Document circumstances of exposure
• Identify source patient and test their
blood
• Make results available to exposed
employee