Transcript No Slide Title

OBJECTIVES
Participants will become aware of
their personal biases and prejudices.
Participants will have specific
skills to implement services regardless
of beliefs and attitudes.
The objectives will be approached
from a tri-dimensional perspective:
Intrapsychic press
Environmental press
Interpersonal
ENVIRONMENTAL PRESS
Certain setting that are more likely to
elicit biases and prejudices.
INTRAPSYCHIC PRESS
These are your enduring attitudes,
beliefs, and values introjected from
influential people during childhood.
INTERPERSONAL PRESS
Interactions between two or more
people that might trigger biases or
prejudices.
(a) Communication style,passive/
active, physical presentation, mood
and behaviors, degree of conflict, etc.
STRATEGIES TO ASSIST IN
IMPLEMENTING KNOWLEDGE AND
SKILLS ACQUIRED WITH CLIENTS
How a successful outcome with these clients works
(A) Mental set: your prevailing state of mind has
considerable determination how another person is
viewed and what your reaction will be
1. Optimism vs. pessimism, taking matters
lightly vs. seriously, readiness to react
2. Also related to temperament
STRATEGIES (CON’T)
(B)
Rapport: initial techniques to establish and
enhance the relationship
(C)
Insight: certain patterns in your thinking or
behavior when interacting with the targeted groups
(D)
Interpretations: Imparting information
STRATEGIES (CON’T)
(E) Your Job: a position of authority
How influential the information you provide is
(a) the DVOP or LVER is seen as an expert in
obtaining employment (your power)
Corrective experiences: occurs when you are reexposed, under favorable circumstances, to situations
(targeted groups) in which you had difficulty in the
past
STRATEGIES (CON’T)
(F) Deconditioning: discussing certain issues
that otherwise would be avoided
(G) Borrowing the client’s “glasses”: viewing life
events, thoughts, and feelings in terms of how
you imagine your client might respond (part
of the learning process)
(H) Handling uncomfortable feelings: seeing the
connection between feelings and reactions
STRATEGIES (CON’T)
(I) Assisting targeted groups is a learning
experience
. Results in a change of attitude,
regardless of how minor, and possible change in
self-expression (more open)
(J) Summing up: self-assessment after the
interaction with one of the targeted groups