Charting a New Course EDUCATION & STUDENT LIFE

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Transcript Charting a New Course EDUCATION & STUDENT LIFE

Charting a New Course
EDUCATION & STUDENT LIFE
OPEN FORUM
EDUCATION
& STUDENT LIFE
AUGUST 18, 2009
Open Forum
August 18, 2009
AGENDA
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Wins!
Unit Announcements
Employee Recognition Celebration!!!
FY09 Major Accomplishments
Major FY10 Goals
Financial Update
Questions & Answers
Annual Report & Door Prizes
WINS
SET YOUR COURSE BY THE STARS, NOT BY
THE LIGHTS OF EVERY PASSING SHIP.
-Omar Bradley
The sounding of bells aboard ship marks the
passage of time and accomplishment.
Unit Announcements
Enrollment Management
Student Health
Counseling & Psychological Services
MUSC Wellness Center
Student Programs
Academic Support
Creating Collaborative Care
Education Technology
Administration
2009 Selection Committee Members
David Howell – Chair
Shannon Richards-Slaughter
Adrienne Tuchman
Marchel Williams
Mary Ellen Lenhardt
Michael Desrosiers
Kevin Smuniewski
Anne Thompson
2010 Selection Committee Members
David Howell – Chair
Christy Huggins
Janis Newton
Candy Hall
Jim Tomsic
Linda Kinloch
Rhonda Walters
Julie Reese
Wendy Sosebee
One person cannot hope to sail a clipper ship alone, and our
approach focuses on team effort…
Fourth Quarter 2009
Nominations
Rhonda Ferris
Miriam Gabriel
Cecile Kamath
Linda Kinloch
Misty McKee
Dorothea Gadsden
Kyle Connelly
Martha Lipton
Alicia Lockard
Sandra Morris
Julie Reese
Fourth Quarter 2009
STAFF RECOGNITION WINNERS!!
Kyle Connelly
Dorothea Gadsden
Martha Lipton
Alicia Lockard
Sandra Morris
Congratulations to ESL’s
2009 Employee of the Year!!!
JANIS NEWTON
MUSC Wellness Center
FY09 Accomplishments
Enrollment Management
• Developed web-based tool to assist applicants
• Improved service and communication to
colleges through document imaging
• Saved over $10,000 by eliminating paper
documents in Financial Aid
FY09 Accomplishments
Student Health
• >90% satisfaction on the student survey,
exceeding national mean by 19%
• Maintained student insurance cost while
increasing benefits; established hotline
• Provided care for 13,439 total patient visits
• Staff earned 9 University Applause Awards
FY09 Accomplishments
Counseling & Psychological Services
 Provided 4,893 service hours and 232 online
screenings for students
 Participated in National Mental Health
Screening Days for depression, alcohol abuse
and eating disorders
 Operated training sites for residency and
internship programs in the Department of
Psychiatry
FY09 Accomplishments
MUSC Wellness Center
 Record high growth!!!
565 new members
30% increase in total revenue ($491,089)
9.4% increase in student use
64% increase in residents use
 500 Boot Camp participants
 400 children in the Kids Camp Programs
 Healthy Charleston Challenge inspired 188
participants to lose 3,328 pounds
FY09 Accomplishments
Student Programs
 Implemented phase two of the NCBI training,
educating over 300 individuals campus-wide
 Co-hosted 1st Annual American Indian Expo,
educating over 1,800 students and community
members
 Implemented online programs and published
a guide for incoming post-doctoral scholars
FY09 Accomplishments
Academic Support
 Supported 2,752 individual appointments
 Conducted 24 workshops with 1,127 students
 Offered 4,837 hrs. of supplemental instruction
 Coordinated a writing course for King
Abdullah International Medical Research
Center, Saudi Arabia
FY09 Accomplishments
Creating Collaborative Care
 Presidential Scholars campaign informed the
community of proper disposal of medications
 Conducted an interprofessional simulation
workshop; introduced curriculum electives
 Established Interprofessional Education (IPE)
fellowship for students and IPE Faculty
Development Institute
FY09 Accomplishments
Education Technology
 Provided technology upgrades for 42 central
classrooms
 Deployed the Tegrity® course content capture
system; prepared for the transition from
WebCT® to Blackboard®
 Implemented new video teleconferencing
(VTC) capabilities for faster communication
between institutions
FY09 Accomplishments
Administration
 For 168 employees, administered new HRM
initiatives, i.e., universal review date, pay-forperformance program & mandatory furlough
 Redesigned the division’s websites and added
features to monitor web utilization
 Won two PICA awards during the year
Major 2010 Goals
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GOAL
Support professional
development for staff
Maintain a high level of
student satisfaction
Support education
initiatives of colleges
Promote
interprofessional
understanding
MEASURMENT
 Employee satisfaction
survey achieves 80%+
 Students have an overall
satisfaction rate of 80%+
 Implement the
Academic Web Portal
 Develop metrics
assessing success
Major 2010 Goals
GOAL
• Continue to promote
intercultural
collaboration using
NCBI Model
• Enhance health & wellbeing of MUSC student
body
• Incorporate best
business practices
MEASURMENT
 Increase training and
participants; develop
metrics to assess
effectiveness
 Assess student health
behaviors; prepare for
H1N1 virus
 Pursue collaborations
with institutions abroad;
secure ARRA funding
2009 Student Satisfaction Survey
• 635 respondents
– 56% increase in participation
from prior year
• Students assessed level of
services provided by 12
units
• Overall student satisfaction
rate 94%, up from 93%
By College
Total % of the
College Responding
to the Survey
College of Medicine
31%
College of Nursing
25%
College of Health Professions
20%
College of Dental Medicine
21%
College of Graduate Studies
32%
College of Pharmacy
27%
Total % of MUSC Students
Responding to Survey
25%
ns
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2009 Student Satisfaction Survey
STAFF MET MY NEEDS
100%
80%
60%
40%
20%
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2008
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2009 Student Satisfaction Survey
CARING STAFF
100%
80%
60%
40%
20%
0%
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2009 Student Satisfaction Survey
COMPETENT STAFF
100%
80%
60%
40%
20%
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2008
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2009 Student Satisfaction Survey
STAFF VALUE DIVERSITY & CULTURAL DIFFERENCES
100%
80%
60%
40%
20%
0%
2009
2009 Student Satisfaction Survey
PERCENTAGE AGREE/STRONGLY AGREE
Ag
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100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
2008
2009
Education & Student Life
Fiscal Year June 30, 2009
Total Revenue
Total Expenditures
FY09 Net Reserves
$9,961,549
($8,849,452)
$1,112,097
*Sustained $608,199 in budget cuts
Major Success Factors
New Revenue Streams of $1.2 million
Wellness Center growth…$491,089
Part-time Student Fees…..$146,202
SC Student Health Ins……..$602,582
Cost Saving Initiatives……….($647,203)
Education & Student Life
2009-2010 Budget Update
Overall $10 million budget
75% Personnel Costs & 25% Operating Expenses
FY2010 State Budget reduced by 3% ($44,392)
Anticipating up to another 5% cut
($97,464)
Annual State budget reduction
($141,856)
Cumulative 2009 & 2010 Budget Cuts = $750,055
Submitted an application for stimulus funding
totaling $174,361; earmarked for ROI purpose
Questions & Answers
We are at a new beginning…
At our helm is a new captain. We have weathered
the rough seas of financial adversity, and already
we are “charting a new course.”
“the pessimist complains about the wind…the optimist expects it to change...the realist adjusts the sails.”
Core Publication Team
Tom Hamm
Larry Owens
Wendy Littlejohn Lisa Kerr
Darlene Shaw
Tom Smith
Special Editors
Dianne Terry
Willette Burnham
Lyla Hudson