Transcript Slide 1

WAYS THAT CLINICAL STAFF MAY
SUPPORT PATIENTS SPIRITUALLY
Chaplain John Ehman
Penn Presbyterian Medical Center
[email protected]
5/5/10
Presentation Plan
● Terminology & the parameters of spirituality
● How does spirituality play into illness/treatment
…and vice versa?
● Importance of the patient's sense of spirituality
● Practical strategies for spiritual support
● Assessment issues
● Special issues
Polls re: Religion/Spirituality in the US
• 90-96% of adults in the US say they “believe in God”
• over 40% say they attend religious services regularly,
usually at least once a week
• 50-75% say religion is “very important” in their lives
• 90% say they pray, and most (54-75%) say they pray
at least once a day
• over 80% say that “God answers prayers”
• 79-84% say they believe in “miracles” and that “God
answers prayers for healing someone with an
incurable illness”
--These percentages are summary characterizations of numerous
national surveys showing fairly consistent results across time
Terminology:
Spirituality or Religion
The language is sometimes ambiguous and confusing.
Assessment Terminology in Medline-Indexed Articles
(1998-2008)
Spiritual
--John Ehman, 12/7/09
Religious
Existential
Re
so
ur
ce
s
Gr
ow
th
ng
th
St
re
ing
Co
p
lem
Pr
ob
is
Cr
is
gle
ru
g
St
ffe
rin
g
Su
res
s
Di
st
Pa
in
150
140
130
120
110
100
90
80
70
60
50
40
30
20
10
0
Variety in Patients’ Sense of “Spiritual Needs”
Nineteen hospice
patients were asked:
“What does the word
spiritual mean to you
personally?” and
“What needs can you
identify related to
your spirituality as
you described it?”
--p. 69 of Hermann, C. P.,
"Spiritual needs of dying
patients: a qualitative study,"
Oncology Nursing Forum 28,
no. 1 (Jan-Feb 2001): 67-72
Definitions by Harold Koenig, MD
SPIRITUALITY is the personal quest for understanding
answers to ultimate questions about life, about meaning,
and about relationship with the sacred or transcendent,
which may (or may not) lead to or arise from the
development of religious rituals and the formation of
community.
RELIGION is an organized system of beliefs, practices,
rituals, and symbols designed to facilitate closeness to
the sacred or transcendent (God, higher power, or
ultimate truth/reality).
--see p. 844 of Moreira-Almeida & Koenig, “Retaining the
meaning of the words religiousness and spirituality…,”
Social Science & Medicine 63, no. 4 (Aug 2006): 843-845
How do we in health care tend to think
of the interplay between the spiritual
aspects of patients’ lives and patients’
experiences of illness and treatment?
Research on Spirituality & Health Tends to
Focus on Spirituality as a Resource for Health
Spirituality as a:
1) a ground for “religious” social support
2) a value basis for personal meaning-making
[and therefore understanding illness and
coping with crises] and decision-making
3) a context for behavior that can influence the
way the body works (e.g., meditation that
can affect physiological reactions to stress)
Spirituality  Illness and Treatment
● How
might a patient’s spiritual/religious life help
that person to meet the challenges of illness &
treatment, or how might spirituality/religion be
problematic to meeting such challenges?
…but also…
●
How might the experience of illness & treatment,
affect a patient spiritually?
Examples re: Grave Illness & Treatment
Spirituality  Grave Illness & Treatment
● Congregational connections may bring social support and practical
assistance (or constrict the patient by the imposition of the group’s
norms)
Spirituality  Grave Illness & Treatment
● Congregational connections may bring social support and practical
assistance (or constrict the patient by the imposition of the group’s
norms)
● Patient's own clergy may bring "authoritative" support and guidance
for coping (or may give "simple" answers, poor guidance, or
even chastisement)
Spirituality  Grave Illness & Treatment
● Congregational connections may bring social support and practical
assistance (or constrict the patient by the imposition of the group’s
norms)
● Patient's own clergy may bring "authoritative" support and guidance
for coping (or may give "simple" answers, poor guidance, or
even chastisement)
● Scriptures may help patients find focus and direction amid crisis (or,
as complex documents, scriptures may be confusing or disturbing)
Spirituality  Grave Illness & Treatment
● Congregational connections may bring social support and practical
assistance (or constrict the patient by the imposition of the group’s
norms)
● Patient's own clergy may bring "authoritative" support and guidance
for coping (or may give "simple" answers, poor guidance, or
even chastisement)
● Scriptures may help patients find focus and direction amid crisis (or,
as complex documents, scriptures may be confusing or disturbing)
● Favorite sources of meaning and joy may bring encouragement and
relief (or may play into the patient's feelings of loss)
Spirituality  Grave Illness & Treatment
● Congregational connections may bring social support and practical
assistance (or constrict the patient by the imposition of the group’s
norms)
● Patient's own clergy may bring "authoritative" support and guidance
for coping (or may give "simple" answers, poor guidance, or
even chastisement)
● Scriptures may help patients find focus and direction amid crisis (or,
as complex documents, scriptures may be confusing or disturbing)
● Favorite sources of meaning and joy may bring encouragement and
relief (or may play into the patient's feelings of loss)
● Religious rituals may bring a sense of assurance and "deepening“
(but are often disrupted by illness and treatment)
Spirituality  Grave Illness & Treatment
● Congregational connections may bring social support and practical
assistance (or constrict the patient by the imposition of the group’s
norms)
● Patient's own clergy may bring "authoritative" support and guidance
for coping (or may give "simple" answers, poor guidance, or
even chastisement)
● Scriptures may help patients find focus and direction amid crisis (or,
as complex documents, scriptures may be confusing or disturbing)
● Favorite sources of meaning and joy may bring encouragement and
relief (or may play into the patient's feelings of loss)
● Religious rituals may bring a sense of assurance and "deepening“
(but are often disrupted by illness and treatment)
● Prayer/meditation may bring peace and encouragement (but some
patients find prayer/meditation difficult)
Grave Illness & Treatment  Spirituality
● Patients may experience “stress-related growth” that is spiritual
in nature or is spiritually enriching (or they may feel diminished,
cut off, and beaten by illness/treatment and spiritually withered)
Grave Illness & Treatment  Spirituality
● Patients may experience “stress-related growth” that is spiritual
in nature or is spiritually enriching (or they may feel diminished,
cut off, and beaten by illness/treatment and spiritually withered)
● Patients may find an increase in spiritual resources offered to them
(or find a narrowing of opportunities to seek spiritual resources,
especially as social interaction can lessen and become stilted)
Grave Illness & Treatment  Spirituality
● Patients may experience “stress-related growth” that is spiritual
in nature or is spiritually enriching (or they may feel diminished,
cut off, and beaten by illness/treatment and spiritually withered)
● Patients may find an increase in spiritual resources offered to them
(or find a narrowing of opportunities to seek spiritual resources,
especially as social interaction can lessen and become stilted)
● Questions of “what really matters” can open some gravely ill
patients to affirm who they are “at the core,” spiritually (or can
lead them to question long-held personal/spiritual/religious beliefs)
Grave Illness & Treatment  Spirituality
● Patients may experience “stress-related growth” that is spiritual
in nature or is spiritually enriching (or they may feel diminished,
cut off, and beaten by illness/treatment and spiritually withered)
● Patients may find an increase in spiritual resources offered to them
(or find a narrowing of opportunities to seek spiritual resources,
especially as social interaction can lessen and become stilted)
● Questions of “what really matters” can open some gravely ill
patients to affirm who they are “at the core,” spiritually (or can
lead them to question long-held personal/spiritual/religious beliefs)
● Patients may find in their self-experience of resilience an
affirmation of their spirituality (or may see in their self-perceived
weaknesses, such as feelings of fearfulness, a spiritual “failure”)
Grave Illness & Treatment  Spirituality
● Patients may experience “stress-related growth” that is spiritual
in nature or is spiritually enriching (or they may feel diminished,
cut off, and beaten by illness/treatment and spiritually withered)
● Patients may find an increase in spiritual resources offered to them
(or find a narrowing of opportunities to seek spiritual resources,
especially as social interaction can lessen and become stilted)
● Questions of “what really matters” can open some gravely ill
patients to affirm who they are “at the core,” spiritually (or can
lead them to question long-held personal/spiritual/religious beliefs)
● Patients may find in their self-experience of resilience an
affirmation of their spirituality (or may see in their self-perceived
weaknesses, such as feelings of fearfulness, a spiritual “failure”)
● The experience of loss of control can shift a patient’s sense of
locus of control from himself/herself to a “higher power” (or can
create a sense of sheer vulnerability and “abandonment by God”)
Study of Perceived/Met Spiritual Needs at EOL
Perceived (%)
Laugh
100
Think happy thoughts
98
See the smiles of others
97
Be with family
96
Be with friends
96
Pray
95
Talk about day-to-day things
95
Have information about family and friends
88
Be with people who share my spiritual beliefs
88
Go to religious services
85
Be around children
83
Sing or listen to music
80
Read a religious text
80
Talk with someone about spiritual issues
79
Read inspirational materials
68
Use phrases from religious text
65
Use inspirational materials
59
Met (%)
65
76
81
65
64
96
82
77
74
30
72
80
64
75
69
86
86
--from: Hermann, C. P. “The degree to which spiritual needs of patients near
the end of life are met.” Oncology Nursing Forum 34, no. 1 (Jan 2007): 70-78
Study of Perceived/Met Spiritual Needs at EOL
Perceived (%)
Laugh
100
Think happy thoughts
98
See the smiles of others
97
Be with family
96
Be with friends
96
Pray
95
Talk about day-to-day things
95
Have information about family and friends
88
Be with people who share my spiritual beliefs
88
Go to religious services
85
Be around children
83
Sing or listen to music
80
Read a religious text
80
Talk with someone about spiritual issues
79
Read inspirational materials
68
Use phrases from religious text
65
Use inspirational materials
59
Met (%)
65
76
81
65
64
96
82
77
74
30
72
80
64
75
69
86
86
--from: Hermann, C. P. “The degree to which spiritual needs of patients near
the end of life are met.” Oncology Nursing Forum 34, no. 1 (Jan 2007): 70-78
The importance of the interplay between
spirituality and health for patients generally
is matched by the difficulty of predicting that
interplay in the lived experience of patients
individually.
So, what strategy might providers use in order
to support individuals spiritually?
A Pastoral Care Approach …with Implications
While chaplains clearly recognize the importance of theology,
the general approach of pastoral care is not to emphasize
intellectual issues (e.g., theological questions) but rather to
attend to the experiential and emotional issues or dynamics
that affect the patient’s sense of meaning, quest, and
relationship. Chaplains try to follow the lead of the patient, to
help him/her feel heard, connected, and safe to venture
wherever he/she has need. Identified needs that are not
explicitly religious/spiritual may still be spiritually relevant for
the patient.
This approach may have implications for spiritual aspects of
care by physicians, nurses, social workers, and others.
Working from certain key elements of this
“pastoral care” approach allows providers
to support patients spiritually…
…without needing to talk "theology“
…without needing to act as a spiritual counselor
…without blurring professional roles/boundaries
…without having to give answers to "ultimate" questions
Health care providers can support patients
spiritually by:
● acknowledging patients’ statements of meaning,
quest, and relationship
● affirming the emotional nature of our humanity
● listening for indications of spiritual distress, and
thinking about referral options
● expressing interest in the patient’s particular
spiritual resources & issues pertinent to the
provider-patient relationship
MEDS
Supporting Patients Spiritually with MEDS
M
= acknowledge statements of meaning/quest/relationship
E
= affirm the emotional nature of our humanity
D
= look and listen for indications of spiritual distress
S
= express an interest in the patient’s particular spiritual
resources & issues pertinent to the provider-patient
relationship, and consider options for explicit inquiry
M
= acknowledge statements of meaning/quest/relationship
E = affirm the emotional nature of our humanity
D = look and listen for indications of spiritual distress
S = express an interest in the patient’s particular spiritual
resources & issues pertinent to the provider-patient
relationship, and consider options for explicit inquiry
Acknowledging Patients’ Statements of
Meaning, Quest, and Relationship
Patients may make overtly religious/spiritual statements of
meaning, quest, and relationship, but often the expression is
more subtle and indirect. I.e.: “God has a plan,” “I know God’s
with me,” or “God didn’t bring me this far to let me down now”;
but also, “I'm sure learning a lot,” “Something like this changes
your priorities,” or “I'm so thankful for my family.“
Acknowledgement can be made as simply as repeating or
paraphrasing the patient's statement or by saying, for example:
"I appreciate your perspective," "You're finding your way ahead
through this," "You're in touch with what's important," or "This is
a journey.“
--Such statements generally open up communication
M = acknowledge statements of meaning/quest/relationship
E
= affirm the emotional nature of our humanity
D = look and listen for indications of spiritual distress
S = express an interest in the patient’s particular spiritual
resources & issues pertinent to the provider-patient
relationship, and consider options for explicit inquiry
Emotion and Spirituality
Emotion may be said to be the "heart" of spirituality, and an
affirmation of emotion can help patients express spiritual need.
E.g.:, patients who are ashamed of their anxiousness or tears
may be blocked from expressing or exploring spiritual issues,
or emotional lability may be experienced as a spiritual problem.
Affirmation of emotion can occur through acknowledgement
and normalization. For instance:
● “Your tears show how deeply you feel, how important things are
to you.”
● “There's so much about what’s happening that’s scary.”
● “Illness and treatment can be such an emotional rollercoaster.”
● “Your spirit feels heavy. I want to affirm how well you're managing
in all of this.”
● “I honor your feelings.”
--Listen for spiritual content in patients’ responses.
M = acknowledge statements of meaning/quest/relationship
E = affirm the emotional nature of our humanity
D
= look and listen for indications of spiritual distress
S = express an interest in the patient’s particular spiritual
resources & issues pertinent to the provider-patient
relationship, and consider options for explicit inquiry
Spiritual Distress
Any sign of physical or psychological distress
may have connections to a patient's spirituality,
including unexplained or unmanaged pain,
trouble sleeping, anxiety or agitation.
Spiritual distress can have mundane indicators.
Conversational Hints of Possible Spiritual Distress
1) Interruption of religious practices / rituals of every kind
(e.g., congregational or social religious activities, prayer)
2) Issues of meaning amid change (e.g., questions/statements
about the meaning or purpose of his/her pain or illness or of
life in general, expressions about a sense of injustice,
overwhelming salience of loss, hopelessness,
abandonment/withdrawal from relationships or groups)
3) Religiously associated expressions (e.g., mentions illness
as "deserved" and/or "punishment," talks of "evil" or "the
enemy," describes self as "bad" or "sinful," uses colloquial
expressions with religious overtones like "this is hell,"
repetition of "forgiveness" language, refers to death as
"judgment day," or wonders about "God's plan")
Spirituality & Health Research and the Brief RCOPE
Assessment for Positive/Negative Religious Coping
6)
7)
Negative Coping /
Spiritual Distress
8)
9)
10)
11)
12)
13)
14)
Looked for a stronger connection with God
Sought God’s love and care.
Sought help from God in letting go of my anger.
Tried to put my plans into action together with God.
Tried to see how God might be trying to strengthen me in
in this situation.
Asked forgiveness of my sins.
Focused on religion to stop worrying about my problems.
------------------------------------------Wondered whether God had abandoned me.
Felt punished by God for my lack of devotion.
Wondered what I did for God to punish me.
Questioned God’s love for me.
Wondered whether my church had abandoned me.
Decided the devil made this happen.
Questioned the power of God.
Positive Coping
1)
2)
3)
4)
5)
Be especially attentive to how physical issues
may be problematic to spiritual activities:
● Barriers to attending congregational activities (including
treatments or check-ups over religious holidays)
● Inability to kneel [--also a falling hazard]
● Difficulty using hands (e.g., to make religious gestures or
to hold religious objects or scriptures)
● Trouble seeing (e.g., to read religious material)
● Trouble hearing (e.g., to listen to music or religious
broadcasts or speak on the phone with friends/clergy)
● Pain and medication issues (e.g., affecting meditation/prayer)
● Body image issues affecting a sense of "cleanliness"
(including difficulty washing)
M = acknowledge statements of meaning/quest/relationship
E = affirm the emotional nature of our humanity
D = look and listen for indications of spiritual distress
S
= express an interest in the patient’s particular spiritual
resources & issues pertinent to the provider-patient
relationship, and consider options for explicit inquiry
An Inquiry about Spiritual/Religious Beliefs
●
Provider initiative may be necessitated by patients'
reluctance to introduce the topic --because of fears of
provider reaction, lack of salience about the subject
during often highly directed clinical interactions, or
uncertainty about how to talk about beliefs outside of
a familiar religious context.
●
Inquiry can bring to light important information affecting
how physicians and patients work together, especially
how patients may make health care decisions.
●
A carefully worded inquiry about spiritual/religious beliefs
may be experienced as a significant support, and that
could have larger ramifications for provider-patient
communication and relationship.
In a Penn study about physician inquiry regarding
patients’ spiritual/religious beliefs, with a sample of
177 pulmonary outpatients:
• Nearly half of patients may have spiritual/religious beliefs
that would influence their health care decision-making
if they became gravely ill.
• Two-thirds of patients would welcome a carefully worded
exploratory question about spiritual or religious beliefs
(E.g., “Do you have spiritual or religious beliefs that may
affect your medical decisions?”)
• Two-thirds of patients think that such an inquiry by a
physician would make them trust the physician more.
--Ehman, J. W., et al., “Do patients want physicians to inquire…,
Archives of Internal Medicine 159, no. 15 (1999): 1803-1806
Health care provider inquiries
about spirituality should…
…implicitly or explicitly indicate that the purpose
is to provide medical care that honors patients’
beliefs and values (and that the question is not
a judgment about the patient’s values)
…give patients an “easy way out” if they don’t want
to talk about their spirituality
Note the construction of a question like:
“Do you have religious or spiritual concerns
that may affect your medical care?”
“Are You at Peace?”
One Item to Probe Spiritual Concerns at the End of Life
2006 Construct Validity Study (n=248)
Example:
Physician: How have you been doing?
Patient: Okay, I guess.
Physician: I'm wondering how you're doing living with your illness.
I sometimes hear people talk about whether or not they're
at peace. Do you feel that you are at peace in your life
right now?
Patient: Well, when you ask it that way, no.
Physician: Tell me more.
Patient: I just can't seem to get a handle on all of this….
Steinhauser, K. E., et al., “'Are you at peace?': one item to probe spiritual concerns
at the end of life.” Archives of Internal Medicine 166, no. 1 (Jan 9, 2006): 101-105
Practice of Taking a "Spiritual History"
●
●
●
Should be done only with care and practice
Best done in a conversational style
Possible to do quickly, but it should not be hurried
The model most widely used by physicians is FICA:
F = The patient’s Faith or self-identification as a religious
or spiritual person
I = The Importance of the patient’s faith
C = Is he/she part of a religious/spiritual Community?
A = How the patient wants the health care provider to
Address these spiritual issues in professional care
© 1996, Christina M. Puchalski, MD
See: www.GWISH.org
The HOPE Spiritual Assessment
H: Sources of hope/meaning/comfort/strength/peace/love/connection
We have been discussing your support systems --I was wondering, what is there
in your life that gives you internal support? What sustains you and keeps you
going? For some people, their religious or spiritual beliefs act as a source of
comfort and strength in dealing with life's ups and downs; is this true for you?
O: Organized religion
Are you part of a religious or spiritual community? Does it help you? How?
P: Personal spirituality/practices
What aspects of your spirituality or spiritual practices do you find most helpful to
you personally? (e.g., prayer, listening to music, communing with nature)
E: Effects on medical care
Has being sick (or your current situation) affected your ability to do the things
that usually help you spiritually? Are you worried about any conflicts between
your beliefs and your medical situation/care/decisions?
[For the dying patient:] How do your beliefs affect the kind of medical care you
would like me to provide over the next few days/weeks/months?
--see: Anandarajah & Hight, "Spirituality and Medical Practice: Using
the HOPE Questions as a Practical Tool for Spiritual Assessment,"
American Family Physician 63, no. 1 (Jan 1, 2001): 81-88
Example of Beliefs Affecting Treatment:
Patients may not want pain medications because…
• concern that the medication will cloud one’s
awareness of spiritually important experiences
• belief that pain serves a spiritual function
• patient/family does not accept the principle of
“double effect” regarding pain medication for
palliative care at the end of life
• perceived--and/or real--violation of dietary rules,
esp. against pork or animal products in general
Example of Dietary Laws Affecting Medication Usage
British study of Muslim patients
observant of Islamic dietary laws:
• Only 26% said they'd take medication if they were
unsure whether it was halaal
• 42% said they'd not take medication if they were
unsure whether it was halaal
• 58% said they'd stop taking medication if they
found out it was haraam
• Only 8% thought it was acceptable to take haraam
medications for minor illnesses, but 36% thought
it acceptable to take haraam medications for
major illnesses.
--Bashir, et al., "Concordance in Muslim patients…," International
Journal of Pharmacy Practice 9, no. 3 Suppl (Sept 2001): R78
Referral Options for Spiritual Support
●
Patients' own clergy
●
Clergy connected to the patient's family
or to their trusted friends
●
Chaplains
--as providers of “interfaith” spiritual care
--as resources for non-theists
--as resources for further referral
●
Support Groups, even if not officially “spiritual,”
may be sources for spiritual support
Suggest the possible need for a “Plan B” for support.
Provider Prayer with Patients
Shared prayer can be a helpful support to patients, under the
right circumstances, but it must be done very carefully. Caution
is necessary to protect against the imposition of the provider's
values or a blurring of the provider's role. Consulting a chaplain
about a particular case may be helpful.
What if a patient asks for prayer, and you’re uncomfortable?
●
"This is very important to you, and what's important to you
is important to me; but I'd prefer that you offer the prayer
and I'll be with you in silence."
● "Thank you for offering to have me join you in prayer, but
it's just not my practice in the office."
● "I will think of you in my own private prayers/meditation."
● "I'm not sure about praying together, but I am sure that we
can work together, and I honor your spiritual life."
Suggestions, if you do want to use
corporate prayer with a patient:
● Keep it simple
● Act to "mark off" or distinguish the prayer time
(e.g., a few seconds of silence; take a breath)
● Avoid putting doctrinal statements into the patient’s
mouth (esp. in light of patient-provider power inequity)
● Focus on the immediate situation (as has been
indicated by the patient)
● Consider making personal well-wishing statements
Example: "I pray for Bob, who is in the midst of so much and who is
today feeling anxious about the tests we've planned. I pray that he
feel an affirmation and a peace in all that he is doing. I pray for
blessings upon him. Amen."
“Religious Diversity:
Practical Points for Health Care Providers”
Available on the HUP Pastoral Care website:
www.uphs.upenn.edu/pastoral
(--see the Research & Staff Education section)