Transcript NHS England Presentation Template

Patient Online
Dr Damian Williams
Digital Clinical Champion
Midlands
Patient Online - NHS England
John Bird
Implementation Lead
Midlands & South West
Patient Online - NHS England
www.england.nhs.uk
What is Patient Online?
Patient Online will empower patients to take greater control
of their health and wellbeing by increasing online access to
services
GP
Appointments
Online
www.england.nhs.uk
Repeat
Prescriptions
Online
View Your GP
Records
Online
GMS/PMS contract
To meet the Patient Online requirements by March 2015
PATIENTS
practices must offer:
online booking of appointments
online cancellation of appointments
online ordering of repeat prescriptions
online access to summary information within patient
records (allergies, medications, adverse reactions)
And promote these services to patients
Possible for practices to offer online access to test results, letters and
consultation notes and more.
Full details of the 2014/15 GMS contract
Full details of the 2014/15 PMS contract
www.england.nhs.uk
www.england.nhs.uk
4
Resources – Patient Online support
and resources
www.england.nhs.uk
The guide can be accessed on the NHS England website
www.england.nhs.uk
6
Comments from existing patients
online
“I'm impressed
how quickly my
blood tests are
on there”.
“It is good to
have the
choice”.
It's really helpful
to be able to
remind yourself
what was said to
you by your GP”.
“I can receive
much quicker,
more efficient
care”.
www.england.nhs.uk
“Easier for me
to keep track of
my medication”.
Resources – RCGP guidance and
training
PATIENTS
Guidance example forms and checklists
Identity verification
Getting started with record access
Coercion
Proxy access
This guidance and other supporting materials can be found on the
RCGP website
www.england.nhs.uk
RCGP Toolkit –
Resources under development
Guidance
Getting started with online
appointments
Getting started with Repeat
prescriptions
eLearning courses
Identity verification
Coercion
Proxy access
(including carers and other professionals)
Encouraging patient take-up
Children
Patient consent and
responsibilities
Practical usefulness of online access
for GPs
Information governance
General overview and benefits
www.england.nhs.uk
GMS contract changes 2015/16 –
NHS Employers
Commitment to expand and improve the provision of online services
Online access to coded information
Improved offer of online booking
Summary of the GMS contract changes 2015/16 (NHS Employers)
www.england.nhs.uk
Accelerator sites and Patient Online:
working together
Patient Online programme is working with 24 active sites that wish to:
Share
learning/good
practice examples
Participate in
benefit studies
www.england.nhs.uk
Engage with
PPGs
Offer more than
summary
information
Review and test
RCGP materials
What we are doing
E
n
Stakeholders g
a
g
e
m
Patients
e
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t
www.england.nhs.uk
Practices
Suppliers
www.england.nhs.uk
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Support: where are we based
North
Digital clinical champions
Kay Renwick
Pam Jenkins
Richard Ince
Fiona McDonald
Rose Curry
Taz Aldawoud
North
Implementation leads
Midlands and
East Leads
Implementation
Midlands
and East
Digital Clinical Champions
Digital clinical champions
Adam Paxton
Chris Frith
Clive Prince
Damian Williams
John Bird
Richard Ince
Ruth Adekoya
South
Digital Clinical Champions
Digital clinical champions
South
London
Digital Clinical Champions
Digital clinical champions
Phil Koczan
www.england.nhs.uk
Implementation Leads
Implementation leads
Jacky Ormston
James Hempsted
John Bird
Amir Mehrkar
Angela Reed-Fox
London
Implementation leads
Implementation Leads
Implementation leads
Jacky Ormston
James Hempsted
Contact details available in Patient Online Guidance and Support
Dr Damian Williams - Digital Clinical Champion, Midlands
John Bird - Implementation Lead, Midlands and South England
Patient Online Website:
www.england.nhs.uk/pe/patient-online
Patient Online Community:
To register for the Patient Online Community please
email: [email protected]
www.england.nhs.uk