Transcript MMH+ - Anthem

Member Medical
History Plus:
How MMH+ Can
Help You Transform
Your Practice
MMH+ is designed around you
MMH+ provides patient-based
personal health information online
MMH+ is easy to use:
• Practices don’t need any special hardware or software.
• One of our provider representatives will set up external access for
any participating practice that wants to use the program.
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MMH+ allows for secure
information exchange
MMH+ is secure:
•It meets all HIPAA security requirements.
•When you’re ready to get started, you can access MMH+ via a secure
URL, using an individual user ID and password.
•Via the Communication tab inside MMH+, we will alert users to
planned outages, enhancements or login changes.
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MMH+ at your fingertips
MMH+ is flexible:
•Patient data can be exported into Excel for inclusion in patient charts.
•Primary access is via internet URL.
MMH+ is free:
•There is no charge for providers to use MMH+.
MMH+ is fast:
•A recent rewrite of the application included a move to a true
transactional database platform.
•It typically takes only a few seconds to retrieve a patient’s record.
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MMH+ gives you the information
you need, when you need it
MMH+ gives primary care providers and office staff access to actionable,
timely patient information:
•Patient demographics
•Eligibility history
•Procedures performed
•Medications filled
•Past diagnoses
•Care Alerts
•Other providers seen
•Lab results
•Utilization and Care Management
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How MMH+ serves patients:
Susan’s Story
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How MMH+ serves patients:
Susan’s Story
•Susan is a new patient starting in the
practice. She filled out her initial
assessment several days before her
appointment via a patient portal.
•The afternoon before Susan’s
appointment, Janice, the practice’s
medical assistant reviews the patient list
for the next morning. She notices Susan’s
coverage history and looks up her record
in MMH+.
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How MMH+ serves patients:
Susan’s Story
•Janice prints out the patient summary
and provides it to Dr. Jones and the care
team to review during the morning
huddle.
•Susan has diabetes, which she reports
has been a struggle to keep managed.
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How MMH+ serves patients:
Susan’s Story
Susan has tried numerous
medications, but can’t
recall which ones she has
tried at which doses.
MMH+ has a record of her
medication history and labs
for the past two years. Dr.
Jones and his team are
able to use this
information, along with
Susan’s reports of her
eating and lifestyle habits,
to create a care plan to
help get her diabetes under
control.
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How MMH+ serves patients:
Susan’s Story
•A member of the Practice Care Team
also notes in MMH+ that Susan’s health
plan Care Management team attempted
to connect Susan with available plan
resources.
•The PCP Team can now follow up with
Susan regarding tools and resources
supported by the Patient-Centered
Primary Care Program.
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How MMH+ serves patients:
Susan’s Story
•Review of MMH+ for a new patient
allows for:
• A more thorough history of
medications and labs to create a
better plan of care for a member.
•Referrals to supportive programs
for greater potential for the patient to
reach their goals.
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MMH+ tools and resources
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MMH+
Login
http://mmhehr.wellpoint.com/mmhplus
Enter User Name and
Password, obtained from
your Provider
Representative
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MMH+
Disclaimer
Click Accept to Continue
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MMH+
Communications Tab
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MMH+
Member Search Function
Enter a member’s ID (HCID, Subscriber, SSN),
or Name (Last, First) AND DOB
Click to choose claims history:
1 year; 2 years; 5 years or custom
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MMH+
Sensitive Information
Click this box to retrieve Sensitive
Diagnosis Information
via the “Break Glass” function
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MMH+
Sensitive Information Disclaimer
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MMH+
Member Demographics
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MMH+
Usability Features
Click on any header tab to sort
the records up or down using
that column
Click and drag any header tab to
move within the container and
arrange the order of the columns
Click and drag any column
boundary line to resize and view
additional text
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MMH+
Pharmacy Claims
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MMH+
Professional Claims
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MMH+ Facility Claims
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MMH+
Care Alerts
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MMH+
Lab Results
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MMH+
Medical Management - UM
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MMH+
Medical Management - CM
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MMH+
Patient Summary
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MMH+
Contacts for More Information
For information on registration
or for help using the tool:
Please contact your Contract
Advisor or Patient-Centered
Care Consultant
Thank You!
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Legal
• Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In
Connecticut: Anthem Health Plans, Inc. In Georgia: Blue Cross and Blue Shield of Georgia, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans
of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy
Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten
by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and
Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community
Insurance Company. In Virginia Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the
City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin (BCBSWi), which underwrites or administers the PPO
and indemnity policies; Compcare Health Services Insurance Corporation (Compcare), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively,
which underwrite or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance
Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.
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