Transcript 1) Companies such as IBM, CGI, and Accenture (formerly Andersen

1) Companies such as IBM, CGI, and
Accenture (formerly Andersen
Consulting) play an important
support role in IS. These companies
are all known for computer
manufacturing.
2)
Information enables one to apply
concepts from one domain to a
new situation or problem.
Typical job categories for IS workers
often include systems design,
development and management.
3)
Customer Relationship Management
(CRM) systems are now used
extensively to manage the
effectiveness of a field sales force.
4)
An Electronic Commerce System
enables customers to buy goods and
services from a firms web site.
5)
According to recent surveys and expert
analysis, "The vast majority of
businesses could pass a rigorous
disaster recovery test."
6)
When describing major information
systems, it is safe to say that modernday information systems tend to span
several major functional categories.
7)
8)
Knowledge is accumulated wisdom.
8)
"Technology" is any mechanical and/or
electrical means used to supplement,
extend, or replace human, manual
operations or devices.
9)
When considering "hot" technical
skills, Java is known as a popular
programming language.
10)
______
The long-term career outlook for
information systems workers is the
expectation that a dot-com hiring
boom is expected.
11)
______
The computer industry is recognized as
an industry with little long-term
potential.
12)
______
In his 2003 article entitled "IT Doesn't
Matter", Nicolas Carr argued that
information systems have become
commodities and are no longer
capable of providing competitive
advantage.
13)
Peter Drucker predicted that, with the
growth in the number of knowledge
workers and with their rise in
importance and leadership, a
knowledge society would emerge.
14)
Unprocessed, unformatted words and
numbers are known as information.
15)
______
Implementing a system is easy. What
is difficult is using the system to create
and sustain competitive advantage.
16)
______
Information systems designed to
improve decision making are called
decision support systems.
17)
______
In a 2004 survey, the number one
reason cited by Canadian businesses
for introducing technology was to
reduce costs.
18)
______
ATMs have become a strategic
necessity in the banking industry.
19)
______
The largest recurring costs are usually
computer equipment costs.
20)
______
New technologies that are anticipated
to have an impact on businesses are
called firmware.
21)
______
The four consecutive stages of
Choosing, Matching, Executing, and
Assessing make up the System
Development Life Cycle.
22)
______
A computer-aided design system uses
computers to design state-of-the-art,
high-quality products.
23)
______
When employees in a business unit
(e.g., Accounting or Human Resources)
assist in the creation of an information
system it is called business unit
production.
24)
Benefits such as improved perception
of the firm and faster turnaround on
order fulfillment are examples of
intangible benefits.
25)
______
For an information system to become
the source of competitive advantage it
must be valuable and rare.
26)
______
Companies like Porsche, Holt Renfrew,
and IBM, which offer better products
or services than their competitors, are
examples of the best-cost provider
strategy.
27)
Canada has introduced legislation
similar to the 'Do Not Call' legislation
enacted in the US.
28)
______
29)
Another term for an entity is a report.
29)
______
A database key not used as a primary
key but used to identify records in a
table that share a common value is
called a secondary key.
30)
______
Entities are comprised of rows and
columns. Each column is a record.
31)
______
A form is a graphical user interface
with some blanks (text boxes, list
boxes, option buttons, etc.) where the
user enters information or makes
choices.
32)
The brewery company that introduced
the system to collect and analyse what
customers buy, when they buy it,
where they buy it and perhaps why
they buy was Molson's Brewery.
33)
Increased data redundancy is one of
the advantages of a database
management system.
34)
______
A master key refers to an attribute that
appears as a nonprimary key attribute
in one entity and as a primary key
attribute in another entity.
35)
______
The National Pardon Centre
introduced a desktop system to speed
applications for travel to the US.
36)
______
Among common computer ports, the
parallel port offers the slowest data
transfer rates.
37)
______
Processing devices transform inputs
into outputs.
38)
______
Intellisense cards are a special type of
credit card with a magnetic strip, a
microprocessing chip, and memory
circuits.
39)
______
Instructions in RAM are considered
volatile.
40)
______
A single pulse of a system clock is
called an instruction cycle.
41)
______
The binary digits that make up
machine language (1s and 0s) are
called bits.
42)
______
Batch processing converts printed text
and images into digital data.
43)
______
SQL is a programming language
developed by Sun Microsystems in the
1990s that enables dynamic content
and displays of moving graphics.
44)
______
Another name for a computers system
software is application software.
45)
______
Data recovery allows the recovery of
damaged or erased information from
hard disks or floppy disks.
46)
______
A compiler takes an entire program
written in a programming language,
such as C, and converts it into a
completely new program in machine
language that can be read and
executed directly by the computer.
47)
Software consists of programs, or sets
of instructions, that tell the computer
to perform certain processing
functions.
48)
______
System software is the collection of
software that controls the basic
functions of the computer.
49)
______
Accountants are very unlikely to use
information systems in their work.
50)
______
Houdini is a visual effects software
application primarily tailored to
creating simulations of human body
movement (kinetics).
51)
______
From the simplest to most complex,
the proper sequence is data,
information, knowledge, wisdom.
52)
______
In Canada and in other developed
nations, knowledge workers make up
about one quarter of the workforce.
53)
______
An Enterprise Resource Planning
System is used to support day-to-day
business activities at the operational
level of the organization.
54)
______
A cost-benefit analysis is one way to
present a business case based on fact.
55)
______
Tangible costs are one-time costs that
are not expected to continue after the
system is implemented.
56)
______
To be successful in e-business it is
important to match new technologies
with economic opportunities.
57)
______
The Avis airport computer-supported
checkin system reduced the elapsed
time for the transaction from 5-20
minutes to 1-5 minutes.
58)
______
The cost to develop a datamart is
typically less than $1 million, while the
cost for a data warehouse can exceed
$10 million.
59)
______
The major protocol on the internet is
TCP/IP. When communicating with a
database, however, websites use UDP.
60)
______
A report generator is software that is
used to retrieve data from a database
and the results are manipulated into a
useful format.
61)
______
Ergonomics refers to the design of
computer hardware and work
environments that minimize health
risks such as repetitive stress injuries.
62)
______
Moore's Law states that computer
processing performance would triple
every 6 months.
63)
______
The Mac OS operating system, the first
popular graphical-based operating
system, runs on Apple Macintosh
personal computers.
64)
______
A small Java program that runs when a
Web page is accessed is called a
Javalet.
65)
______
IS specialists are not mandated to
manage information systems.
66)
______
The key factor in building a knowledge
society is education.
67)
______
An organization displays competitive
necessity whenever it has an edge
over rivals in attracting customers and
defending against competitive forces.
68)
______
Data mining is a method used by
companies to improve their business
by analyzing data for business trends
in a way that allows the user to drill
down from summary data to more
detailed data.
69)
A process called speech recognition
makes it possible for your computer to
digitize spoken words and display
them on the computer monitor.
70)
______
Computer programs created using
programming languages must be
translated into code called machine
language.
71)
______
A project manager is the highestranking IS manager who is responsible
for strategic planning and IS use
throughout the firm.
72)
______
An ATM network is unlikely to become
a source of competitive advantage for
a Canadian bank.
73)
______
A database administrator is a software
application which one uses to create,
store, organize, and retrieve data from
a single database or multiple
databases.
74)
75)
The only device among secondary
storage methods to offer sequential
data access is Magnetic Tape.
75)