Transcript Types of Communication

• I will give you a
responsibility slip. You are
to share this slip with NO
ONE!
• Carry out your
responsibilities without
talking or telling others
what you are doing.
• In the end, clean your lab
well! Get 2 wash clothes to
help. Also, I expect you to
sweep.
No Talking!
Ms. Bagnall
means it…
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How hard was it for your to know what
the other people in your group were
supposed to be doing, without talking?
How did you let other group members
know when it was your turn to do
something, without talking?
Were you surprised that you
successfully made the treat together,
without talking?
Did you know…
70% of the time, a woman’s nonverbal communication initiates
dating?
For example:
A woman’s "Interested"
body language:
A man’s "Interested"
body language:
* Pouting lips
* Hair flipping
* Glances
* Pushing hair behind
the ears
* The use of aroma
(perfume)
*Excessive
smiling/laughing
* Holding eye contact
longer than necessary
* Accidental contact
with a girl
* Arranging the tie or
sleeves
* Keeping hands in
front of the pants
with the thumbs
locked inside the belt
* Fiddling with
something
* Moving in closer
A woman's/man’s "Not
Interested" body
language:
* Yawns
* Frowns
* Sneers
* Hands staying in
pockets
* Arms staying folded
across the chest
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The easiest and most natural communication to use.
(You’ve been using it since you were a child!)
It is a very immature method of communication and
the least effective to use when you are an adult.
 Characterized
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by:
Self-centered motives
Not listening
Whining
Name Calling
Verbal abuse
Giving orders
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Interrupting
Acting out of Control
Yelling
Topping
Throwing Tantrums
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Watch these short video clips showing examples
of child-like communication and topping!
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Has NOTHING to do with actually being a parent! In fact, twoyear olds are experts at this!
This type of communication tries to direct others’ behavior.
It is effective only because you usually get someone to comply
or act a certain way.
One way, or dictatorial, communication. No listening involved!
 Characterized
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Giving Instructions
Directing
Not Listening
Demanding
Ordering
Punishing
by:
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This is the highest level of communication. It is the
most effective and desired!
It does take time to learn and use this type of
communication. It does not happen over night.
It not only involves communicating, but ACTIVE
LISTENING as well!
 Characterized
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by:
Open, two-way communication
Both parties take responsibility for
comments or actions
Those involved remain calm
Both show respect for the other’s
feelings and opinions
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Both want to solve the problems
with a “win-win” attitude
Both try to control strong emotions
while communicating and
discussing issues
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This is the way a person expresses themselves
through movement, posture and facial expression.
It is possible to send one type of verbal message and
at the same time, a very different message through
body language.
Non-Verbal Communication is very powerful and can
often be misinterpreted.
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Watch this short video clip showing an example
of non-verbal communication!
Constructive communication contributes a
meaningful exchange of ideas and/or leads to
understanding
Examples:
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Giving positive or encouraging messages
Sending clear, concise messages
Keeping the confidences of other people
Using tact: (communicating something sensitive without
hurting or offending)
Asking Questions
Being honest and open
Speaking with respect
Being a good listener
Destructive communication “tears down” others and
discourages open, adult-like communication.
Examples:
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Insults, harassment, teasing
Threatening
Lying, blaming, accusing
“You-Messages”
Swearing
Sarcasm (When a person says one message, but
nonverbal communication and tone of voice says
another)
Gossip
Topping
Not Listening
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What you are saying with your mouth
may be different than what you’re
saying with your body language.
People often times have trouble
COMMUNICATING because they can’t
understand someone else’s
perspective.
Even a small twist of perspective can
COMMUNICATE something completely
different…