COMMUNICATION SKILL

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Transcript COMMUNICATION SKILL

COMMUNICATION SKILL:
Membangun potensi, mendulang prestasi
Oleh:
Wiji Suwarno, S.PdI, S.IPI, M.Hum
Workshop Literasi Informasi FPPT Jateng di Unsiq.
Wonosobo, 10-11 Juni 2014
What is communication?
Sender
Receiver
3 “V” in communication
Verbal
Vocal
Oral
Words
“The word have no meaning,
except we give it a meaning”
Intonation
Volume
Articulation/
pronunciation
Visual
(Thing was saw by audience.)
Body language
Eye contact
performance
COMMUNICATION PROCESS
Writing
9%
Speaking
30%
Reading
16%
Listening
45%
How to develop our communication?
1.
2.
3.
4.
Develop your knowledge
knowledge and experience becomes a basic
requirement to communicate.
Pronunciation and Intonation
Pay attention for pronunciation and Intonation. Make
your voice clear and don’t talk too fast.
Keep your eyes contact
Keep in eye contact when talking with others. It will
make others believe your words and interested in
what you say. Believe it or not, making eye contact,
your words look convincing in front of others
Body language
Language of the body is the most efficient way to
help you express yourself character. The body
language including arm movements, body posture
and facial expressions. Wrong move could give the
wrong meaning to others as well.
TYPES OF BODY LANGUAGE
Remember that you are dealing with “PEOPLE”
• (P)OSTURES & GESTURES
– How do you use hand gestures? Standing?
• (E)YE CONTACT
– How’s your “Lighthouse”?
• (O)RIENTATION
– How do you position yourself?
• (P)RESENTATION
– How do you deliver your message?
• (L)OOKS
– Are your looks, appearance, dress important?
• (E)XPRESSIONS OF EMOTION
– Are you using facial expressions to express
emotion?
Communication Skill
Communicator
 You must have so much the
network/ relation
 Know about the receiver
(audience)
 Communication by eye contact
 Know about impact of the
body language
 Polite and simple
 Respect to the audience
 Control the emotion
Audience
- Keep silence and listen
- don’t cut conversation
- don’t left your partner
- don’t dismiss your
opponent talks
- don’t to show that you
are smarter
Advantage of the communication
• Good perfomance
(Confidence)
• Good relationship
• Good friendship
• Good achievement
Question
And
Answer