Transcript Shared Discovery and Understanding in CSCW

Shared Discovery & Understanding in CSCW
Gu & Maher
[email protected]
University of Sydney, August 2004
DECO2005
Presentation Overview
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Concept of shared discovery and understanding
 Team member collectively discover and understand.
 Support better group process, therefore improve performance.
Structure of the presentation
 Shared discovery and understanding as parts of group
processes in collaboration.
 Support of efficient group processes influences the formation of
conceptual models for developing collaborative environments.
 Applying shared discovery and understanding in collaborative
environment.
Purposes of Developing CSCW
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Improve performance (example: AEC industry)
 Better designs.
 Faster design and construction process.
 Cheaper.
 Better resource usage.
How?
 Efficient group processes – collaboration.
 Support of efficient group processes – better tools and
techniques.
Research on Efficient Group Processes
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Research and studies (example: AEC industry)
 Explore the dynamics of the design industry.
 Explore the nature and dynamics of design process.
 Explore the characteristics and needs of various types of design
teams.
 Investigate and find solutions for improving the design process.
Group Processes
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Interaction of team members (example: AEC industry)
 Synchronous or asynchronous communication.
Group Processes
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Shared understanding and visions – team members
communicate to collectively understand:
 Internal environment: strength/weakness of the team, value
for the practice, design philosophy.
 External environment: trends in society, politics, technology,
regulation, legislation.
 Design brief: the project goals and objectives (objectives of
the clients, designers, experts).
 Strategies: the approach that the team will take to achieve its
goals, objectives.
 Progress control: the current status of the teamwork.
Group Processes
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Shared discovery and creation
 Diversity: members see different aspects of a problem.
 Synthesis: members constructively explore their differences and
search for solutions that go beyond their own limited vision of
what is possible.
Group Processes
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Self-sustainability
 Team members orchestrate their own works by monitoring and
controlling their outputs, as well as their processes.
 The team improves its capacity for self-management as
members enhance their personal competencies, the quality of
their contact with other members, and the free flow of information
and energy between them.
 The team maintains its stability by ensuring that feedback loops
prevent it from unconsciously deviating from its desired
performance target.
Conceptual Models for Building Collaborative
Environments
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Support team communication
 Establish a collaborative environment by supporting
communication in teams.
Support shared understanding
 Teams cannot solely rely on tools of communication because
they do not inherently foster collaboration. Establish an
environment that enable flow of meaning, shared understanding
of team’s vision, and shared understanding of design decisions.
Conceptual Models for Building Collaborative
Environments
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Support shared creation and discovery
 Establish a collaborative environment by supporting creation and
discovery of design solutions, and discovery of the path, which
will guide them to the desired solution.
Support sustainability of effective team performance
 Establish a collaborative environment by supporting the act of
monitoring and influencing the team performance.
Collaborative Tools in CSCW
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Group processes further reflect on the development of different
collaborative tools in CSCW
 Example (AEC industry): team communication and document
management tools, workflow and process automation tools, and
process and project management tools.
 Collaborative tools in CSCW: week four slides.
Content of Shared Discovery and Understanding
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Shared understanding
 Internal environment: strength/weakness of the team, value for
the practice, design philosophy.
 External environment: trends in society, politics, technology,
regulation, legislation.
 Design brief: the project goals and objectives (objectives of the
clients, designers, experts).
 Strategies: the approach that the team will take to achieve its
goals, objectives.
 Progress control: the current status of the teamwork.
Content of Shared Discovery and Understanding

Shared discovery and creation
 Recognise diversity: members see different aspects of a
problem.
 Design synthesis: members constructively explore their
differences and search for solutions that go beyond their own
limited vision of what is possible.
Support of Shared Discovery and Understanding
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Competency of the team members
Collaborative tools that support shared understanding
 Internal environment: ?
 External environment: ?
 Design brief: ?
 Strategies: ?
 Progress control: ?
Support of Shared Discovery and Understanding

Collaborative tools that support shared understanding
 Internal environment: communication, shared design
application…
 External environment: communication, document
management…
 Design brief: communication, shared design application,
document management…
 Strategies: communication, document management, monitor and
record design process…
 Progress control: monitor and record design process, project
management…
Support of Shared Discovery and Understanding


Competency of the team members
Collaborative tools that support shared discovery and creation
 Recognise diversity: ?
 Design synthesis: ?
Support of Shared Discovery and Understanding

Collaborative tools that support shared discovery and creation
 Recognise diversity: communication, shared design application,
document management...
 Design synthesis: communication, shared design application,
document management, monitor and record design process,
project management…
Lab Activity
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Group shared drawing design
 Group project design development using shared drawing feature
in NetMeeting or MSN Messenger.
 Establish and support shared discovery and understanding
among group members.