Transcript How to Respond to Opposition Tactics

How to Respond to
Opposition Tactics
How to fight opposition tactics:
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Understand opponent's strategy
Turn negatives into positives
Set the agenda
Publicly state the opponent's strategy
Keep opponents off balance
Learn from the past
Be willing to compromise
What are the ten D's?
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Deflection
Delays
Denials
Discounting
Deception
Dividing
Dulcifying
Discrediting
Destroy
Deal
Responding to deflect
and delay tactics:
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Know opponents
Know strategy
Know opponents' decision-making process
Briefly address the issue opposition has
thrown out
• Bring focus back to the key issue
Responding to denial
and discounting:
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Know opponents
Know strategies
Provide necessary information
Be persistent
Publicly state opponent's strategy
Responding to
deception:
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Know opponent
Know strategies
Inform public
Refute the deception
Responding to divide tactics:
• Know opponent
• Know strategies
• Keep communication open within your
group
• Insure team morale
• Compromise within the group
Responding to
dulcifying tactics:
• Know opponent
• Know strategies
• Explain why concessions by opponent are
unsatisfactory
• Explain that what you're asking for is more
reasonable
• Inform public
Responding to destroy tactics:
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Know opponent
Know strategies
Realize that threats are only threats
Know your rights
Keep communication open within your
group
• Go public
Responding to deal tactics:
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Know opponent
Know strategies
Set stage for a successful meeting
Negotiate with the people who have the
power
While negotiating:
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Be careful about communication
Let opponent make the first offer
Explain basis of your offer
Be flexible
Stay cool
Avoid ultimatums
Remember what is important to your group